封面
市场调查报告书
商品编码
1390558

2023-2028 年按营运商(固定、行动)、解决方案(软体、服务)、部署(本地、基于云端)、组织规模(中小企业、大型企业)和地区分類的电信服务保障市场报告

Telecom Service Assurance Market Report by Operator (Fixed, Mobile), Solution (Software, Services), Deployment (On-premises, Cloud-based), Organization Size (Small and Medium-sized Enterprises, Large Enterprises), and Region 2023-2028

出版日期: | 出版商: IMARC | 英文 148 Pages | 商品交期: 2-3个工作天内

价格

抽象的

2022年全球电信服务保障市场规模达71亿美元。展望未来, IMARC Group预计到2028年市场规模将达到116亿美元,2022-2028年复合年增长率(CAGR)为8.53%。网路架构日益复杂,需要全面的监督和管理,大众对安全的担忧日益增加,对以客户为中心的方法的更加关注,以及 5G 和物联网 (IoT) 等尖端技术的引入代表了一些推动市场的因素。

电信服务保证是电信服务供应商采用的策略流程,旨在确保以最佳品质水准提供服务,满足客户期望和行业标准。它包含监视、管理和优化服务的效能、品质和可用性的各种方法、工具和解决方案。服务保障是现代电信系统的重要组成部分,它可以洞察网路效率,在潜在问题影响使用者体验之前解决它们。透过持续观察和智慧分析,提供者能够找出系统中的不一致或错误,从而促进及时解决。透过实施先进的资料和趋势分析技术,这些机制可确保无缝操作,提供延迟更低、可靠性更高、品质更高的服务。

全球市场主要是由网路架构日益复杂性所推动的,因此需要全面的监督和管理。与此一致的是,人们越来越重视透过提高服务品质来提高客户满意度,从而促进了采用。此外,5G 和物联网 (IoT) 等尖端技术的引入催生了对先进服务保障解决方案的需求。除此之外,资料流量的增加和对高速互联网的需求正在影响对高效网路管理的需求,从而刺激了市场。此外,不断增长的监管合规要求以及各行业电信服务的扩展和多样化正在促进市场成长。除此之外,基于云端的解决方案的激增、向虚拟化网路功能的转变、对创新的更加关注以及客製化解决方案的开发以满足消费者的多样化需求。

电信服务保障市场趋势/驱动因素:

群众安全关切日益加深

随着网路威胁变得更加复杂和普遍,对安全可靠的电信网路的需求从未如此强烈。电信服务保障提供了即时监控和分析潜在安全漏洞的必要基础设施。这不仅是保护透过网路传输的资料;它还确保及时检测和缓解未经授权的存取和违规行为。由于企业和个人严重依赖电信来实现银行、医疗保健和个人通讯等各种目的,因此这些服务的完整性成为一个关键问题。因此,对全面安全措施的关注促使电信公司投资于先进的服务保障解决方案,这些解决方案可以提供网路健康和安全的整体概览。透过识别漏洞并实施主动措施,电信服务保障增加了宝贵的保护层,使其成为促进市场成长的重要因素。

与新兴科技的日益融合

扩增实境(AR)、虚拟实境(VR)等新兴技术与电信业务的整合带来了新的挑战与机会。这些技术需要不间断的、高品质的服务交付才能有效发挥作用。因此,电信服务保障在确保这些先进技术的无缝整合方面的作用至关重要。监控网路内复杂的互动和依赖关係可确保以最小的延迟和最大的可靠性提供这些服务。 AR和VR等技术创新的推动使得电信服务保障在提供适应性强、有弹性的基础设施方面变得越来越重要。这确保电信网路能够支援这些要求严苛的技术,增强用户体验,从而促进市场的持续成长。

更重视以客户为中心的方法

电信业向以客户为中心的方法的转变正在从根本上改变服务的设计和交付方式。随着客户的期望不断提高,提供个人化、品质的服务变得至关重要。电信服务保障使供应商能够监控、管理和提高服务品质,从而在这项转型中发挥至关重要的作用。这确保透过客製化解决方案和高响应能力满足客户需求。透过分析客户行为和偏好,电信服务保障工具可以帮助提供者设计与个人需求紧密结合的服务。专注于提高客户满意度和忠诚度不仅对于留住现有客户至关重要,而且对于吸引新客户也至关重要。因此,在电信服务保障的支持下,以客户为中心的方法的推动成为市场的重要驱动因素,反映了行业价值观和优先事项的更广泛转变。

电信服务保障产业细分:

IMARC Group提供了全球电信服务保障市场报告各细分市场主要趋势的分析,以及 2023 年至 2028 年全球、区域和国家层面的预测。我们的报告根据营运商、解决方案、部署和组织规模对市场进行了分类。

按运营商划分:

固定的

移动的

固定代表最大的细分市场

该报告根据营运商提供了详细的市场细分和分析。这包括固定和移动。根据该报告,固定业务占最大部分。

固定市场的成长是由对可靠和稳定连接的持续需求所推动的,特别是在商业领域。资料密集型任务对固网服务的日益依赖以及对高品质服务不断增长的需求是重要的驱动因素。对基础设施、监管支援和技术进步的持续投资进一步推动了固定业务的扩张。固定连接在许多领域仍然至关重要,新技术的整合不断增强该领域的相关性。

另一方面,行动市场是由智慧型手机的广泛普及以及对资料和连接的需求不断增长所推动的。 5G 等新技术以及全球向行动优先策略的转变是主要影响因素。对无缝连接、服务品质和跨平台可访问性的需求正在促进行动领域的成长,使其成为市场的重要组成部分。

依解决方案分解:

软体

服务

软体占大部分市场份额

该报告根据解决方案提供了详细的市场细分和分析。这包括软体和服务。根据该报告,软体占据了最大的部分。

市场中的软体细分市场是由即时监控、故障排除和复杂分析的需求所驱动的。在当今快速变化的电信环境中,提高网路效能以及与现有基础设施无缝整合的需求至关重要。不断的技术发展和对客户满意度的日益关注有助于该细分市场的成长。具有成本效益的解决方案使电信业者能够保持竞争力,进一步增强了软体在市场上的重要性。这种多方面的方法使软体成为电信服务保障市场的主要部分。

另一方面,由于需要专业协助、实施和支持,服务领域正在成长。在复杂的现代电信环境中,这些服务在确保效率和遵守不断发展的标准方面发挥着至关重要的作用。随着技术的进步,专业服务在规划、部署和维护电信服务保障解决方案方面的重要性变得更加明显,使其成为产业的重要组成部分。

依部署分解:

本地

基于云端

本地代表最大的细分市场

该报告根据部署提供了详细的市场细分和分析。这包括本地和基于云端的。根据该报告,本地占最大部分。

市场上的本地解决方案因其能够提供增强的控制和安全性而受到青睐。需要对其係统进行客製化和直接监督的组织倾向于本地解决方案。遵守资料安全法规至关重要,本地解决方案可以更好地控制敏感资料。本地解决方案的灵活性和客製化使其吸引了全球大多数企业。

另一方面,由于这些解决方案提供的可扩展性、灵活性和成本效率,电信服务保障市场的基于云端的部分正在经历成长。基于云端的解决方案可以与现有系统快速集成,满足现代电信营运商的动态需求。数位转型的趋势正在推动更多电信业者采用基于云端的解决方案,从而推动这一领域的发展。

按组织规模划分:

中小企业

大型企业

大型企业占大部分市场份额

该报告根据组织规模对市场进行了详细的细分和分析。这包括中小企业和大型企业。报告称,大型企业占最大部分。

大型企业正在大力投资电信服务保障市场,以管理广泛的网路。他们正在寻求透过这些投资来提高效率并提高客户满意度。人工智慧和巨量资料分析等创新技术的采用对于确保品质至关重要。竞争的加剧和监管合规性也促使大型企业采用这些解决方案。这些因素共同促进了大型企业部门的成长。

另一方面,市场中小企业(SME)的成长主要是由于他们需要经济高效的解决方案来处理复杂的网路。资料流量的大幅成长导致人们更加关注网路管理和客户体验。因此,中小企业正在转向电信服务保障工具来提高效率和反应能力,使其成为该行业中不断增长的细分市场。

按地区划分:

北美洲

美国

加拿大

亚太

中国

日本

印度

韩国

澳洲

印尼

其他的

欧洲

德国

法国

英国

义大利

西班牙

俄罗斯

其他的

拉丁美洲

巴西

墨西哥

其他的

中东和非洲

北美市场主导明显,电信服务保障市占率最大

该报告还对所有主要区域市场进行了全面分析,其中包括北美(美国和加拿大);亚太地区(中国、日本、印度、韩国、澳洲、印尼等);欧洲(德国、法国、英国、义大利、西班牙、俄罗斯等);拉丁美洲(巴西、墨西哥等);以及中东和非洲。报告称,北美占据最大的市场份额。

先进的技术基础设施、创新解决方案的高采用率以及对客户体验的高度重视推动了北美地区电信服务保障市场的成长。加强城乡地区互联互通的监管支持和措施进一步促进了这一增长。

主要市场参与者的存在、大量的研发投资以及成熟的电信业也正在塑造该地区的市场。物联网设备的兴起、网路安全意识的增强以及对可扩展解决方案的需求都增加了复杂性并推动了对电信服务保障的需求。

此外,人工智慧和巨量资料分析等新兴技术的集成,加上持续的数位转型倡议,是推动北美市场的决定性因素。对品质保证、监管合规性和对技术进步的持续追求巩固了该区域细分市场的成长轨迹。

竞争格局:

主要参与者积极参与旨在确保市场持续成长的策略。这些公司正在投资研发 (R&D),以创新符合新兴技术和客户需求的新解决方案。与技术合作伙伴的合作以及併购通常是他们扩大产品和市场范围策略的一部分。他们专注于自动化并整合人工智慧 (AI)、机器学习 (ML) 和基于云端的解决方案,以提高服务品质和效率。知名企业也专注于监管合规性,及时了解各个司法管辖区的法律要求。大公司也实施以客户为中心的方法来留住现有客户,并努力为客户提供全面的培训和支援。行销活动旨在促进不同细分市场和地区的保障服务。此外,这些公司经常参与符合其企业价值观并建立品牌声誉的社会责任计划。

该报告对市场竞争格局进行了全面分析。也提供了所有主要公司的详细资料。市场上的一些主要参与者包括:

埃森哲公司

博通公司

思科系统公司

科马奇公司

爱立信公司

惠普企业开发有限公司

华为技术有限公司

国际商业机器公司

NETSCOUT 系统公司

诺基亚公司

东奥科

最近的发展:

2023年8月,埃森哲完成了美国基础设施专案咨询和管理公司Anser Advisory的收购。此次收购增强了埃森哲帮助公司以及州和地方公共部门组织更可预测、更有效率地完成大型长期基础设施专案的能力。

2023 年 7 月,Broadcom Inc. 宣布交付新型 Broadcom Trident 4-X7乙太网路交换器 ASIC,这是一款专为企业资料中心 ToR(架顶式)盒设计的 4.0 太比特/秒完全可程式交换器。 Trident 4-X7 为下一代骨干/结构技术的 400G 连接提供本机支持,这些技术正在从云端进入企业资料中心。

2023 年 8 月,思科公司在扩展侦测和回应 (XDR) 平台中推出了新的自动勒索软体復原系统,使组织能够自动从勒索软体攻击中復原。透过扩展其第三方 XDR 集成以包括资料备份和恢復供应商,并与 Cohesity 集成,Cisco XDR 将在勒索软体出现的最早迹象时自动检测和恢復关键业务资料。

本报告回答的关键问题

  • 2022年全球电信服务保障市场规模有多大
  • 2023-2028年全球电信服务保障市场预计成长率是多少
  • 推动全球电信服务保障市场的关键因素是什么
  • COVID-19 对全球电信服务保障市场有何影响
  • 基于营运商的全球电信服务保障市场区隔如何
  • 基于解决方案的全球电信服务保障市场的细分是什么
  • 基于部署的全球电信服务保障市场的细分是什么
  • 根据组织规模,全球电信服务保障市场的细分如何
  • 全球电信服务保障市场的重点区域有哪些
  • 10. 全球电信服务保障市场的主要参与者/公司有哪些?

本报告回答的关键问题

  • 2022年全球电信服务保障市场规模有多大?
  • 2023-2028年全球电信服务保障市场的预期成长率是多少?
  • 推动全球电信服务保障市场的关键因素是什么?
  • COVID-19 对全球电信服务保障市场有何影响?
  • 基于营运商的全球电信服务保障市场的分化如何?
  • 基于此解决方案的全球电信服务保障市场的细分是什么?
  • 基于部署的全球电信服务保障市场的细分如何?
  • 依组织规模,全球电信服务保障市场的细分如何?
  • 全球电信服务保障市场的重点区域有哪些?
  • 全球电信服务保障市场的主要参与者/公司有哪些?

目录

第一章:前言

第 2 章:范围与方法

  • 研究目的
  • 利害关係人
  • 资料来源
    • 主要资源
    • 二手资料
  • 市场预测
    • 自下而上的方法
    • 自上而下的方法
  • 预测方法

第 3 章:执行摘要

第 4 章:简介

  • 概述
  • 主要行业趋势

第 5 章:全球电信服务保障市场

  • 市场概况
  • 市场业绩
  • COVID-19 的影响
  • 市场预测

第 6 章:按运营商分類的市场细分

  • 固定的
    • 市场走向
    • 市场预测
  • 移动的
    • 市场走向
    • 市场预测

第 7 章:按解决方案划分市场

  • 软体
    • 市场走向
    • 市场预测
  • 服务
    • 市场走向
    • 市场预测

第 8 章:按部署分類的市场区隔

  • 本地
    • 市场走向
    • 市场预测
  • 基于云端
    • 市场走向
    • 市场预测

第 9 章:依组织规模分類的市场

  • 中小企业
    • 市场走向
    • 市场预测
  • 大型企业
    • 市场走向
    • 市场预测

第 10 章:按地区分類的市场细分

  • 北美洲
    • 美国
      • 市场走向
      • 市场预测
    • 加拿大
      • 市场走向
      • 市场预测
  • 亚太
    • 中国
      • 市场走向
      • 市场预测
    • 日本
      • 市场走向
      • 市场预测
    • 印度
      • 市场走向
      • 市场预测
    • 韩国
      • 市场走向
      • 市场预测
    • 澳洲
      • 市场走向
      • 市场预测
    • 印尼
      • 市场走向
      • 市场预测
    • 其他的
      • 市场走向
      • 市场预测
  • 欧洲
    • 德国
      • 市场走向
      • 市场预测
    • 法国
      • 市场走向
      • 市场预测
    • 英国
      • 市场走向
      • 市场预测
    • 义大利
      • 市场走向
      • 市场预测
    • 西班牙
      • 市场走向
      • 市场预测
    • 俄罗斯
      • 市场走向
      • 市场预测
    • 其他的
      • 市场走向
      • 市场预测
  • 拉丁美洲
    • 巴西
      • 市场走向
      • 市场预测
    • 墨西哥
      • 市场走向
      • 市场预测
    • 其他的
      • 市场走向
      • 市场预测
  • 中东和非洲
    • 市场走向
    • 按国家/地区分類的市场细分
    • 市场预测

第 11 章:SWOT 分析

  • 概述
  • 优势
  • 弱点
  • 机会
  • 威胁

第 12 章:价值链分析

第 13 章:波特五力分析

  • 概述
  • 买家的议价能力
  • 供应商的议价能力
  • 竞争程度
  • 新进入者的威胁
  • 替代品的威胁

第 14 章:价格分析

第15章:竞争格局

  • 市场结构
  • 关键参与者
  • 关键参与者简介
    • Accenture plc
    • Broadcom Inc
    • Cisco Systems Inc.
    • Comarch SA
    • Ericsson Inc.
    • Hewlett Packard Enterprise Development LP
    • Huawei Technologies Co. Ltd.
    • International Business Machine Corporation
    • NETSCOUT Systems Inc.
    • Nokia Oyj
    • TEOCO
Product Code: SR112023A4340

Abstract

The global telecom service assurance market size reached US$ 7.1 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 11.6 Billion by 2028, exhibiting a growth rate (CAGR) of 8.53% during 2022-2028. The increasing complexity of network architectures necessitating comprehensive oversight and management, increasing security concerns among the masses, an enhanced focus on customer-centric approaches, and the introduction of cutting-edge technologies such as 5G and the internet of things (IoT) represent some of the factors that are propelling the market.

Telecom service assurance is a strategic process employed by telecommunications service providers to ensure that their services are delivered at optimum quality levels, meeting both customer expectations and industry standards. It encompasses various methodologies, tools, and solutions that monitor, manage, and optimize the performance, quality, and availability of services. A vital component of modern telecommunication systems, service assurance offers insights into network efficiency, addressing potential issues before they affect the user experience. Working through continuous observation and intelligent analytics, it enables providers to pinpoint inconsistencies or errors in the system, thus facilitating prompt resolutions. By implementing advanced techniques for analyzing data and trends, these mechanisms ensure seamless operations, delivering services with reduced latency, higher reliability, and superior quality.

The global market is primarily driven by the increasing complexity of network architectures, necessitating comprehensive oversight and management. In line with this, a growing emphasis on enhancing customer satisfaction through improved service quality is promoting adoption. Moreover, the introduction of cutting-edge technologies such as 5G and the internet of things (IoT) is creating a need for advanced service assurance solutions. Besides this, the rise in the volume of data traffic and demand for high-speed internet are influencing the need for efficient network management, which in turn is stimulating the market. Additionally, growing regulatory compliance requirements and expansion and diversification of telecom services across various sectors are fostering market growth. Apart from this, the proliferation of cloud-based solutions, the shift towards virtualized network functions, an enhanced focus on innovation and the development of customized solutions to meet the diverse needs of the consumers.

Telecom Service Assurance Market Trends/Drivers:

Increasing security concerns among the masses

With cyber threats becoming more sophisticated and prevalent, the need for secure and reliable telecom networks has never been greater. Telecom service assurance provides the essential infrastructure to monitor and analyze potential security vulnerabilities in real-time. This goes beyond merely protecting the data transmitted across networks; it also ensures that unauthorized access and breaches are promptly detected and mitigated. As businesses and individuals rely heavily on telecommunications for various purposes such as banking, healthcare, and personal communication, the integrity of these services becomes a critical concern. The focus on comprehensive security measures thus drives telecom companies to invest in advanced service assurance solutions that can provide a holistic overview of the network's health and security. By identifying vulnerabilities and implementing proactive measures, telecom service assurance adds an invaluable layer of protection, making it a significant factor contributing to the market growth.

Rising integration with emerging technologies

The integration of emerging technologies such as Augmented Reality (AR) and Virtual Reality (VR) into telecom services has brought about new challenges and opportunities. These technologies require uninterrupted, high-quality service delivery to function effectively. Therefore, the role of telecom service assurance in ensuring the seamless integration of these advanced technologies is crucial. Monitoring the complex interactions and dependencies within the network ensures that these services are delivered with minimal latency and maximum reliability. The push towards technological innovation, including AR and VR, has led to the growing importance of telecom service assurance in providing an adaptable and resilient infrastructure. This ensures that telecommunications networks can support these demanding technologies, enhancing user experience, and thereby contributing to the continued growth of the market.

An enhanced focus on customer-centric approaches

The shift towards customer-centric approaches in the telecommunications industry is fundamentally altering how services are designed and delivered. As customers' expectations continue to rise, the focus on providing personalized, quality services becomes paramount. Telecom service assurance plays a crucial role in this transformation by enabling providers to monitor, manage, and enhance the quality of service. This ensures that customer needs are met with tailored solutions and high responsiveness. By analyzing customer behavior and preferences, telecom service assurance tools can help providers design services that align closely with individual requirements. This focus on enhancing customer satisfaction and loyalty is not only vital for retaining existing customers but also for attracting new ones. Consequently, the drive towards customer-centric approaches, supported by telecom service assurance, becomes a significant driving factor for the market, reflecting a broader shift in the industry's values and priorities.

Telecom Service Assurance Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the global telecom service assurance market report, along with forecasts at the global, regional and country levels from 2023-2028. Our report has categorized the market based on operator, solution, deployment and organization size.

Breakup by Operator:

Fixed

Mobile

Fixed represents the largest market segment

The report has provided a detailed breakup and analysis of the market based on the operator. This includes fixed and mobile. According to the report, fixed represented the largest segment.

The fixed segment's growth in the market is driven by a continuous need for reliable and stable connections, especially in the business sector. Increasing dependence on fixed-line services for data-intensive tasks and a growing demand for high-quality services are essential drivers. The ongoing investments in infrastructure, regulatory support, and technological advancements further push the expansion of the fixed segment. Fixed connections remain critical in many areas, and the integration of new technologies continues to enhance the relevance of this segment.

On the other hand, the mobile segment is driven by the widespread proliferation of smartphones and the increasing demand for data and connectivity. New technologies such as 5G, coupled with a global shift towards mobile-first strategies, are major influences. The demand for seamless connectivity, quality of service, and accessibility across various platforms is enhancing the growth of the mobile segment, making it a significant part of the market.

Breakup by Solution:

Software

Services

Software accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the solution. This includes software and services. According to the report, software represented the largest segment.

The software segment within the market is driven by the need for real-time monitoring, troubleshooting, and sophisticated analytics. The demand for improved network performance and seamless integration with existing infrastructure is vital in today's rapidly changing telecom environment. Constant technological evolution and an increased focus on customer satisfaction contribute to the growth of this segment. Cost-effective solutions that enable telecom operators to stay competitive further enhance the importance of software in the market. This multifaceted approach places software as a major segment in the telecom service assurance market.

On the other hand, services segment is growing due to the need for professional assistance, implementation, and support. In complex modern telecom environments, these services play a vital role in ensuring efficiency and compliance with evolving standards. As technology advances, the importance of specialized services in planning, deploying, and maintaining telecom service assurance solutions has become more pronounced, making this a vital segment in the industry.

Breakup by Deployment:

On-premises

Cloud-based

On-premises represents the largest market segment

The report has provided a detailed breakup and analysis of the market based on the deployment. This includes on-premises and cloud-based. According to the report, on-premises represented the largest segment.

On-premises solutions in the market are preferred for their ability to provide enhanced control and security. Organizations requiring customization and direct oversight of their systems lean toward on-premises solutions. Compliance with data security regulations is vital, and on-premises solutions allow for greater control over sensitive data. The flexibility and customization available in on-premises solutions make them appealing to the majority of businesses across the globe.

On the other hand, the cloud-based segment of the telecom service assurance market is experiencing growth due to the scalability, flexibility, and cost efficiency that these solutions provide. Cloud-based solutions enable quick integration with existing systems, meeting the dynamic needs of modern telecom operators. The movement towards digital transformation is driving more telecom operators to adopt cloud-based solutions, thereby impelling this segment.

Breakup by Organization Size:

Small and Medium-sized Enterprises

Large Enterprises

Large enterprises accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the organization size. This includes small and medium-sized enterprises and large enterprises. According to the report, large enterprises represented the largest segment.

Large enterprises are heavily investing in the telecom service assurance market to manage extensive networks. They are seeking to improve efficiency and enhance customer satisfaction through these investments. The adoption of innovative technologies such as AI and big data analytics is pivotal in ensuring quality service. Increased competition and regulatory compliance are also driving large enterprises to adopt these solutions. These factors collectively contribute to the growth of the large enterprises segment.

On the other hand, the growth of small and medium-sized enterprises (SMEs) in the market is primarily driven by their need for cost-effective solutions to handle complex networks. The considerable rise in data traffic has led to an increased focus on network management and customer experience. As a result, SMEs are turning to telecom service assurance tools to enhance their efficiency and responsiveness, making this a growing segment in the industry.

Breakup by Region:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

North America exhibits a clear dominance, accounting for the largest telecom service assurance market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.

The growth of the telecom service assurance market in the North American region is impelled by advanced technological infrastructure, high adoption rates of innovative solutions, and a strong focus on customer experience. Regulatory support and initiatives to enhance the connectivity in both urban and rural areas are further contributing to this growth.

The presence of major market players, substantial investments in research and development, and a mature telecom industry are also shaping the market in this region. The rise of IoT devices, increasing awareness about cybersecurity, and the need for scalable solutions are adding to the complexity and driving the demand for telecom service assurance.

Furthermore, the integration of emerging technologies like AI and big data analytics, coupled with ongoing digital transformation initiatives, are definitive factors propelling the market in North America. The emphasis on quality assurance, regulatory compliance, and the constant pursuit of technological advancements solidifies the growth trajectory of this regional segment.

Competitive Landscape:

The key players are actively engaged in strategies aimed at ensuring continued market growth. These companies are investing in research and development (R&D) to innovate new solutions that align with emerging technologies and customer demands. Collaboration with technology partners and mergers and acquisitions are often part of their strategy to expand their offerings and market reach. They are focusing on automation and integrating artificial intelligence (AI), machine learning (ML) and cloud-based solutions to enhance service quality and efficiency. The prominent players are also concentrating on regulatory compliance, keeping abreast of legal requirements in various jurisdictions. The major companies are also implementing customer-centric approaches to retain existing customers and putting efforts into providing comprehensive training and support to their clients. Marketing initiatives are targeted to promote their assurance services across different segments and regions. In addition, these companies are often involved in social responsibility programs that align with their corporate values and build their brand reputation.

The report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

Accenture plc

Broadcom Inc

Cisco Systems Inc.

Comarch S.A.

Ericsson Inc.

Hewlett Packard Enterprise Development LP

Huawei Technologies Co. Ltd.

International Business Machine Corporation

NETSCOUT Systems Inc.

Nokia Oyj

TEOCO

Recent Developments:

In August 2023, Accenture completed the acquisition of Anser Advisory, an advisory and management company for infrastructure projects in the United States. The acquisition enhances Accenture's ability to help companies and state and local public sector organizations complete large, long-term infrastructure projects more predictably and efficiently.

In July 2023, Broadcom Inc. announced delivery of the new Broadcom Trident 4-X7 Ethernet switch ASIC- a 4.0 Terabits/second fully programmable switch designed for enterprise data center ToR (Top of Rack) boxes. The Trident 4-X7 offers native support for 400G connectivity to the next-generation spine/fabric technologies, which are making their way from the cloud into enterprise data centers.

In August 2023, Cisco Inc. introduced their new automated ransomware recovery system within the Extended Detection and Response (XDR) platform, allowing organizations to automatically recover from ransomware attacks. By expanding its third-party XDR integrations to include data backup and recovery vendors, and integrating with Cohesity, Cisco XDR will automatically detect and restore critical business data at the earliest signs of ransomware.

Key Questions Answered in This Report

  • 1. What was the size of the global telecom service assurance market in 2022?
  • 2. What is the expected growth rate of the global telecom service assurance market during 2023-2028?
  • 3. What are the key factors driving the global telecom service assurance market?
  • 4. What has been the impact of COVID-19 on the global telecom service assurance market?
  • 5. What is the breakup of the global telecom service assurance market based on the operator?
  • 6. What is the breakup of the global telecom service assurance market based on the solution?
  • 7. What is the breakup of the global telecom service assurance market based on the deployment?
  • 8. What is the breakup of the global telecom service assurance market based on the organization size?
  • 9. What are the key regions in the global telecom service assurance market?
  • 10. Who are the key players/companies in the global telecom service assurance market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Telecom Service Assurance Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Operator

  • 6.1 Fixed
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Mobile
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast

7 Market Breakup by Solution

  • 7.1 Software
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Services
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Deployment

  • 8.1 On-premises
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Cloud-based
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by Organization Size

  • 9.1 Small and Medium-sized Enterprises
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 Large Enterprises
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia-Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 Accenture plc
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
      • 15.3.1.3 Financials
      • 15.3.1.4 SWOT Analysis
    • 15.3.2 Broadcom Inc
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
      • 15.3.2.3 Financials
      • 15.3.2.4 SWOT Analysis
    • 15.3.3 Cisco Systems Inc.
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
      • 15.3.3.3 Financials
      • 15.3.3.4 SWOT Analysis
    • 15.3.4 Comarch S.A.
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
    • 15.3.5 Ericsson Inc.
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
    • 15.3.6 Hewlett Packard Enterprise Development LP
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
      • 15.3.6.3 Financials
      • 15.3.6.4 SWOT Analysis
    • 15.3.7 Huawei Technologies Co. Ltd.
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
    • 15.3.8 International Business Machine Corporation
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
      • 15.3.8.3 Financials
      • 15.3.8.4 SWOT Analysis
    • 15.3.9 NETSCOUT Systems Inc.
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
      • 15.3.9.3 Financials
      • 15.3.9.4 SWOT Analysis
    • 15.3.10 Nokia Oyj
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
      • 15.3.10.3 Financials
      • 15.3.10.4 SWOT Analysis
    • 15.3.11 TEOCO
      • 15.3.11.1 Company Overview
      • 15.3.11.2 Product Portfolio

List of Figures

  • Figure 1: Global: Telecom Service Assurance Market: Major Drivers and Challenges
  • Figure 2: Global: Telecom Service Assurance Market: Sales Value (in Billion US$), 2017-2022
  • Figure 3: Global: Telecom Service Assurance Market Forecast: Sales Value (in Billion US$), 2023-2028
  • Figure 4: Global: Telecom Service Assurance Market: Breakup by Operator (in %), 2022
  • Figure 5: Global: Telecom Service Assurance Market: Breakup by Solution (in %), 2022
  • Figure 6: Global: Telecom Service Assurance Market: Breakup by Deployment (in %), 2022
  • Figure 7: Global: Telecom Service Assurance Market: Breakup by Organization Size (in %), 2022
  • Figure 8: Global: Telecom Service Assurance Market: Breakup by Region (in %), 2022
  • Figure 9: Global: Telecom Service Assurance (Fixed) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 10: Global: Telecom Service Assurance (Fixed) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 11: Global: Telecom Service Assurance (Mobile) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 12: Global: Telecom Service Assurance (Mobile) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 13: Global: Telecom Service Assurance (Software) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 14: Global: Telecom Service Assurance (Software) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 15: Global: Telecom Service Assurance (Services) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 16: Global: Telecom Service Assurance (Services) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 17: Global: Telecom Service Assurance (On-premises) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 18: Global: Telecom Service Assurance (On-premises) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 19: Global: Telecom Service Assurance (Cloud-based) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 20: Global: Telecom Service Assurance (Cloud-based) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 21: Global: Telecom Service Assurance (Small and Medium-Sized Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 22: Global: Telecom Service Assurance (Small and Medium-Sized Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 23: Global: Telecom Service Assurance (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 24: Global: Telecom Service Assurance (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 25: North America: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 26: North America: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 27: United States: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 28: United States: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 29: Canada: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 30: Canada: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 31: Asia-Pacific: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 32: Asia-Pacific: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 33: China: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 34: China: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 35: Japan: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 36: Japan: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 37: India: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 38: India: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 39: South Korea: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 40: South Korea: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 41: Australia: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 42: Australia: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 43: Indonesia: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 44: Indonesia: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 45: Others: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 46: Others: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 47: Europe: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 48: Europe: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 49: Germany: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 50: Germany: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 51: France: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 52: France: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 53: United Kingdom: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 54: United Kingdom: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 55: Italy: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 56: Italy: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 57: Spain: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 58: Spain: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 59: Russia: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 60: Russia: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 61: Others: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 62: Others: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 63: Latin America: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 64: Latin America: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 65: Brazil: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 66: Brazil: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 67: Mexico: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 68: Mexico: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 69: Others: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 70: Others: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 71: Middle East and Africa: Telecom Service Assurance Market: Sales Value (in Million US$), 2017 & 2022
  • Figure 72: Middle East and Africa: Telecom Service Assurance Market: Breakup by Country (in %), 2022
  • Figure 73: Middle East and Africa: Telecom Service Assurance Market Forecast: Sales Value (in Million US$), 2023-2028
  • Figure 74: Global: Telecom Service Assurance Industry: SWOT Analysis
  • Figure 75: Global: Telecom Service Assurance Industry: Value Chain Analysis
  • Figure 76: Global: Telecom Service Assurance Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Telecom Service Assurance Market: Key Industry Highlights, 2022 and 2028
  • Table 2: Global: Telecom Service Assurance Market Forecast: Breakup by Operator (in Million US$), 2023-2028
  • Table 3: Global: Telecom Service Assurance Market Forecast: Breakup by Solution (in Million US$), 2023-2028
  • Table 4: Global: Telecom Service Assurance Market Forecast: Breakup by Deployment (in Million US$), 2023-2028
  • Table 5: Global: Telecom Service Assurance Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
  • Table 6: Global: Telecom Service Assurance Market Forecast: Breakup by Region (in Million US$), 2023-2028
  • Table 7: Global: Telecom Service Assurance Market: Competitive Structure
  • Table 8: Global: Telecom Service Assurance Market: Key Players