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欧洲 B2C 电子商务交付市场：2022 年
市场调查报告书
商品编码
1168260

欧洲 B2C 电子商务交付市场：2022 年

Europe B2C E-Commerce Delivery 2022
出版日期: | 出版商: yStats.com | 英文 66 Pages | 商品交期: 最快1-2个工作天内

价格
简介目录

随着 B2C 电子商务的不断发展，运输方式的优化和个性化正在获得动力。 送货上门是在线零售商提供的首选送货目的地，超过一半的数字商家送货上门。 同样，消费者也选择送货上门。 超过一半的在线购物者在结账时选择普通快递服务。 在英国、德国和荷兰等国家，网购者更喜欢签名的快递服务。 在瑞典，将近三分之一的在线购物者更愿意让邮递员将他们的 B2C 电子商务购买商品递送到他们的邮箱/多户邮箱。

本报告考察了欧洲 B2C 电子商务交付市场，提供了市场概览以及各地区的趋势。

内容

第一章管理概述

第 2 章全球扩张

第 3 章：欧洲

  • 地区
  • 2021 年 B2C 电子商务交付时间预测（按国家/地区、在线购物者所占百分比）
  • 2021 年 5 月在线零售商提供的前 3 种送货方式，占在线零售商的百分比
  • 2021 年 5 月 % 的在线购物者在在线购物结账时首选的首选送货方式
  • 2021 年 B2C 电子商务首选送货目的地，在线购物者所占百分比
  • 网购者在 2021 年 5 月停止购买他们添加到购物车中的商品的主要原因 (%)
  • 2021 年在线订购的关键标准，在线购物者的百分比
  • 愿意为环保 B2C 电子商务交付支付额外费用，按国家/地区在线购物者的百分比划分，2021 年
  • 发达市场
    • 英国
    • 德国
    • 法国
    • 意大利
    • 荷兰
    • 西班牙
    • 比利时
    • 瑞典
    • 瑞士
    • 丹麦
    • 芬兰
    • 奥地利
  • 新兴市场
    • 波兰
    • 土耳其
    • 葡萄牙
    • 捷克共和国
简介目录
Product Code: 1598

"Most online shoppers in Europe preferred home delivery over other delivery options": new yStats.com report.

Home delivery developed great popularity in multiple European countries in 2021

As B2C E-Commerce continues to rise, the optimization and personalization of delivery methods gains momentum. Home delivery was the top shipping destination offered by online retailers, with over half of digital merchants shipping to residences. Likewise, consumers also opt for home delivery. According to a survey cited in the yStats.com report, more than one-half of online shoppers chose standard home delivery at checkout. In the United Kingdom, Germany, Netherlands, among others, a notable portion of online shoppers preferred home delivery with a signature requirement. Some variation in preferences appeared in countries within the European region, such as Sweden where nearly one-third of online shoppers preferred to have their B2C E-Commerce purchases delivered to their mailbox/multioccupancy mailbox by the mail carrier.

Online shoppers in Europe find 3-5 days to be the maximum acceptable delivery time

Online shoppers in many countries in Europe find 3-5 days to be the maximum amount of time to wait for their order to arrive. Very few online shoppers found 6 days or more to be acceptable, thus showcasing the importance of speed when it comes to B2C E-Commerce order fulfillment. In Germany, many online shoppers considered fast delivery to be one of the most important delivery related factors when shopping online, after cost of delivery. Furthermore, a quarter of online shoppers in Sweden gave great importance to fast deliveries when shopping online, as spelled out in the yStats.com report.

Table of Contents

1. Management Summary

2. Global Developments

      • Overview of B2C E-Commerce Delivery, August 2022
      • Smart Parcel Locker Market Value, in USD million, 2022e & 2029f
      • Share of Delivery Preferences, in % of Consumers, June - July 2021
      • Share of Online Shoppers Who Prefer Having Items Bought Delivered to Them as Opposed to Picking Them Up, in %, June - July 2021
      • Share of Consumers Who Trust That Retailers Will Fulfill Online Orders as Promised, in %, June - July 2021
      • Share of New Fulfillment Priorities, in % of Decision-Makers, June - July 2021
      • Share of Retail Decision-Makers Focusing on Offering a Wide Variety of Delivery Options and Speeds, in %, 2019 & 2021e
      • Important Service Attributes When Shopping For Groceries, in % of Grocery Shoppers, October - November 2021
      • Services Related to Delivery and Fulfillment Are Important When Buying Groceries, by Age Group, in % of Grocery Shoppers, October - November 2021
      • Attitude Towards Paying For Delivery and Return Services, in % of Respondents, November 2021
      • Share of Consumers' Attitude Towards Environmental Impact of Online Delivery, in %, November 2021

3. Europe

  • 3.1. Regional
      • Breakdown of Expected B2C E-Commerce Delivery Times, by Select Countries, in % of Online Shoppers, 2021e
      • Top 3 Shipping Methods That Online Retailers Offered, in % of Online Retailers, May 2021
      • Top Delivery Method Preferred At Checkout During Online Shopping, in % of Online Shoppers, May 2021
      • Delivery Destinations Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
      • Top Shipping Related Reasons Why Online Shoppers Stop Purchasing Products Added to Their Basket, in %, May 2021
      • Important Criteria When Ordering Online, in % of Online Shoppers, 2021
      • Willingness to Pay Extra For an Eco-Friendly B2C E-Commerce Delivery, by Select Countries, in % of Online Shoppers, 2021e
  • 3.2. Advanced Markets
    • 3.2.1. UK
      • Breakdown of Most Preferred E-Commerce Delivery Methods, in % of Online Shoppers, 2021e
      • Delivery Methods Preferred in B2C E-Commerce Delivery, in % of Online Shoppers, May 2021
      • Top 5 Reasons for Cross-Border Online Shopping, incl. Delivery-Related, in % of Cross-Border Online Shoppers in UK, 2021
    • 3.2.2. Germany
      • Breakdown of Delivery Methods Preferred in E-Commerce, in % of Online Shoppers, 2021e
      • Delivery-Related Factors That Are Important When Shopping Online, in % of Online Shoppers, 2021e
      • Share of Respondents Who Do Not Order Online Due to High Shipping Costs, in %, 2022e
      • Most Important Advantages of Online Shopping, in % of Online Shoppers, October 2021
      • Share of Online Shoppers Who Care A Lot About Parcel Locker Delivery, in %, May 2021
    • 3.2.3. France
      • Share of E-Shoppers Who Used Click & Collect Option, in %, 2021
      • Share of E-Shoppers Who Travelled to a Collection Point, in % & Preferred Collection Point, in % of E-Shoppers, 2021
    • 3.2.4. Italy
      • Most Preferred B2C E-Commerce Delivery Destinations, in % of Online Shoppers, 2021
      • Areas in Which Companies Will Expand Their Organizational Structure, in % of Companies, 2022e
    • 3.2.5. Netherlands
      • Breakdown of Delivery Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021e
    • 3.2.6. Spain
      • Delivery Destinations Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
      • Share of Online Shoppers Who Want to be Able to Choose Same-day Delivery, in %, May 2021
    • 3.2.7. Belgium
      • Breakdown of Delivery Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021e
    • 3.2.8. Sweden
      • Breakdown of Delivery Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021e
      • Delivery-Related Factors That Are Important When Shopping Online, in % of Online Shoppers, 2021e
    • 3.2.9. Switzerland
      • Top 3 Preferred Delivery Addresses, in % of Respondents, 2021
      • Preferred Shipping/Delivery Methods, in % of Respondents, 2021
      • Top Reasons For Choosing Click & Collect Services, in % of Respondents, 2021
  • 3.2.10. Denmark
      • Breakdown of Delivery Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021e
  • 3.2.11. Finland
      • Delivery-Related Factors That Are Important When Shopping Online, in % of Online Shoppers, 2021e
  • 3.2.12. Austria
      • Delivery Methods Preferred in B2C E-Commerce Delivery, in % of Online Shoppers, May 2021
  • 3.3. Emerging Markets
    • 3.3.1. Poland
      • Breakdown of Delivery Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021e
      • Breakdown of Delivery Methods Preferred in B2C E-Commerce, in % of Online Shoppers, 2021e
      • Methods of Delivery That Encourage Online Shopping, in % of Online Shoppers, May and June 2021
      • Breakdown of Courier Service Providers Used For Delivery in B2C E-Commerce, in % of Online Shoppers, May and June 2021
    • 3.3.2. Turkey
      • Important Criteria When Ordering Online, in % of Online Shoppers, 2021
    • 3.3.3. Portugal
      • Top Reasons For Not Purchasing Products Online, incl. "Delivery Related Reasons", in % of Households, June - September 2021
    • 3.3.4. Czech Republic
      • Delivery Destinations Preferred in B2C E-Commerce, in % of Online Shoppers, 2021