通讯应用供应商的生成AI的相关调查(2024年):调查结果与分析

"电信应用供应商正在积极探索生成式人工智慧的使用，但开发活动相对不成熟。"

本报告是基于 2024 年第 2 季对通讯应用市场中 10 个有影响力的供应商进行的调查结果。这项独特的调查包括有关供应商的生成式人工智慧 (GenAI) 策略的详细问题。

本报告研究和分析了通讯应用市场，并提供了供应商采用生成式人工智慧技术作为其 BSS/OSS 产品组合和开发策略一部分的动机的定量和定性见解。

"Telecoms application vendors are actively exploring the use of GenAI, but development activities are relatively immature."

This report is based on findings from our 2Q 2024 survey of 10 highly influential vendors in the telecoms application market. This unique survey includes in-depth questions about vendors' generative AI (GenAI) strategies. It provides quantitative and qualitative insights into telecoms application vendors' motivations for adopting GenAI technologies within their BSS/OSS product portfolios and as part of their development strategies.

Key questions answered in this report:

• How do telecoms application vendors plan to use GenAI technologies?
• What are the main drivers of adoption of GenAI technologies among telecoms application vendors?
• What challenges do telecoms application vendors face in developing and deploying GenAI?
• What strategies are telecoms application vendors adopting when developing GenAI use cases within their offerings and operations?
• Which use cases are telecoms application vendors developing and how do they plan to monetise them?