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市场调查报告书
商品编码
1752311

全球行动统一通讯市场规模研究与预测（按解决方案、组织规模、服务和区域预测，2025 年至 2035 年）

Global Mobile Unified Communications Market Size Study & Forecast, by Solution, Organization Size, Service, and Regional Forecasts 2025-2035
出版日期: | 出版商: Bizwit Research & Consulting LLP | 英文 285 Pages | 商品交期: 2-3个工作天内

价格
简介目录

2024年，全球行动统一通讯市场规模约为148.4亿美元，预计在2025-2035年的预测期内，复合年增长率将达到34.07%。行动统一通讯（Mobile UC）代表企业协作的变革性发展，能够跨多种装置和平台实现即时、无缝且安全的通讯。随着企业日益转向混合和远端优先的营运模式，行动统一通讯将成为连接不同地理位置团队的数位化关键，将讯息传递、语音、视讯和会议解决方案整合到一个统一的介面中。这种融合不仅提高了生产力和业务连续性，也满足了各垂直产业对敏捷性、行动性和以员工为中心的数位化环境日益增长的需求。

行动办公人员的快速成长，加上 5G 技术的融合，彻底重塑了通讯格局，促使企业逐步淘汰传统电话，转而采用可扩展的行动优先统一通讯 (UC) 解决方案。云端运算、人工智慧虚拟助理和跨平台协作工具的融合，正以前所未有的速度推动这些解决方案的普及。企业正在利用这些工具简化内部运营，提升客户服务回应速度，并推动跨部门工作流程的统一化。此外，随着客户体验逐渐成为竞争优势，行动 UC 使企业能够透过使用者偏好的管道（无论是语音、文字或视讯）提供一致、即时的互动。

从地理角度来看，北美目前在行动统一通讯市场占据主导地位，这得益于知名科技巨头的聚集、强大的云端基础设施以及各行各业的早期数位化应用。尤其是在疫情后对灵活通讯模式日益增长的需求的推动下，美国已成为企业级统一通讯部署的中心。同时，亚太地区预计将在预测期内实现最快的成长速度。中国、印度和东南亚等经济体正经历着行动通讯的爆炸性渗透、政府支持的数位化计画以及企业云端迁移，所有这些都在催化行动统一通讯平台的普及。在先进的资料监管政策和强大的服务提供者基础的支持下，欧洲也为市场扩张提供了肥沃的土壤。

本研究旨在确定近年来不同细分市场和国家的市场规模，并预测未来几年的市场规模。报告旨在结合研究对象国家/地区的产业定性和定量分析。报告还提供了决定市场未来成长的关键因素（例如驱动因素和挑战）的详细资讯。此外，报告还涵盖了微观市场中利害关係人的潜在投资机会，以及对竞争格局和主要参与者产品供应的详细分析。市场区隔和子细分市场的详细解释如下：

目录

第 1 章：全球行动统一通讯市场报告范围与方法

  • 研究目标
  • 研究方法
    • 预测模型
    • 案头研究
    • 自上而下和自下而上的方法
  • 研究属性
  • 研究范围
    • 市场定义
    • 市场区隔
  • 研究假设
    • 包容与排斥
    • 限制
    • 研究考虑的年份

第二章：执行摘要

  • CEO/CXO 立场
  • 战略洞察
  • ESG分析
  • 主要发现

第三章：全球行动统一通讯市场力量分析

  • 影响全球行动统一通讯市场的市场力量（2024-2035）
  • 驱动程式
    • 混合和远端工作模式的快速采用
    • 5G 的推出和行动劳动力的激增
  • 限制
    • 与遗留系统的高整合成本
    • 资料安全与合规性挑战
  • 机会
    • 对基于云端的 UCaaS 解决方案的需求不断增长
    • 提高中小企业对可扩展行动 UC 平台的采用率

第四章：全球行动统一通讯产业分析

  • 波特五力模型
    • 买方议价能力
    • 供应商的议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争对手
  • 波特五力预测模型（2024-2035）
  • PESTEL分析
    • 政治的
    • 经济
    • 社会的
    • 科技
    • 环境的
    • 合法的
  • 最佳投资机会
  • 最佳制胜策略（2025年）
  • 市占率分析（2024-2025）
  • 2025年全球定价分析与趋势
  • 分析师建议与结论

第五章：全球行动统一通讯市场规模与预测：依解决方案 - 2025 年至 2035 年

  • 市场概览
  • 全球行动统一通讯市场表现-潜力分析（2025年）
  • 会议
    • 2024-2035 年主要国家细分估计与预测
    • 2025 年至 2035 年各地区市场规模分析
  • 统一讯息
    • 2024-2035 年主要国家细分估计与预测
    • 2025 年至 2035 年各地区市场规模分析
  • 语音解决方案
    • 2024-2035 年主要国家细分估计与预测
    • 2025 年至 2035 年各地区市场规模分析
  • 内容与协作
    • 2024-2035 年主要国家细分估计与预测
    • 2025 年至 2035 年各地区市场规模分析

第六章：全球行动统一通讯市场规模与预测：依组织规模 - 2025 年至 2035 年

  • 市场概览
  • 全球行动统一通讯市场表现-潜力分析（2025年）
  • 大型企业
    • 2024-2035 年主要国家细分估计与预测
    • 2025 年至 2035 年各地区市场规模分析
  • 中小企业
    • 2024-2035 年主要国家细分估计与预测
    • 2025 年至 2035 年各地区市场规模分析

第七章：全球行动统一通讯市场规模与预测：依服务分类 - 2025 年至 2035 年

  • 市场概览
  • 全球行动统一通讯市场表现-潜力分析（2025年）
  • 专业服务
    • 2024-2035 年主要国家细分估计与预测
    • 2025 年至 2035 年各地区市场规模分析
  • 託管服务
    • 2024-2035 年主要国家细分估计与预测
    • 2025 年至 2035 年各地区市场规模分析

第 8 章：全球行动统一通讯市场规模与预测：按地区 - 2025 年至 2035 年

  • 、区域市场概况
  • 领先国家和新兴国家
  • 北美洲
    • 我们
    • 加拿大
  • 欧洲
    • 英国
    • 德国
    • 法国
    • 西班牙
    • 义大利
    • 欧洲其他地区
  • 亚太地区
    • 中国
    • 印度
    • 日本
    • 澳洲
    • 韩国
    • 亚太地区其他地区
  • 拉丁美洲
    • 巴西
    • 墨西哥
  • 中东和非洲
    • 阿联酋
    • 沙乌地阿拉伯
    • 南非
    • 中东和非洲其他地区

第九章：竞争情报

  • 顶级市场策略
  • 微软公司
    • 公司概况
    • 主要高阶主管
    • 公司概况
    • 财务表现（视数据可用性而定）
    • 产品/服务端口
    • 近期发展
    • 市场策略
    • SWOT分析
  • 思科系统公司
  • Avaya公司
  • Zoom 视讯通讯公司
  • RingCentral公司
  • Mitel网路公司
  • NEC公司
  • 华为技术有限公司
  • 爱立信
  • IBM 公司
  • 谷歌有限责任公司
  • AT&T公司
  • 橙色商业服务
  • 英国电信集团
  • 塔塔通信
简介目录

The Global Mobile Unified Communications Market is valued approximately at USD 14.84 billion in 2024 and is anticipated to grow with an exceptional CAGR of 34.07% over the forecast period 2025-2035. Mobile Unified Communications (Mobile UC) represents a transformative evolution in enterprise collaboration, enabling real-time, seamless, and secure communication across diverse devices and platforms. As organizations increasingly pivot toward hybrid and remote-first operational models, Mobile UC serves as the digital linchpin connecting geographically distributed teams, integrating messaging, voice, video, and conferencing solutions into a cohesive interface. This convergence not only enhances productivity and business continuity but also aligns with the surging demand for agility, mobility, and employee-centric digital environments across verticals.

The exponential increase in mobile workforce, coupled with the integration of 5G technology, has drastically reshaped the communications landscape, urging businesses to phase out legacy telephony in favor of scalable mobile-first UC solutions. The convergence of cloud computing, AI-powered virtual assistants, and cross-platform collaboration tools is driving adoption at an unprecedented pace. Enterprises are leveraging these tools to streamline internal operations, boost customer service responsiveness, and drive unified workflows across departments. Furthermore, as customer experience emerges as a competitive differentiator, Mobile UC empowers businesses to deliver consistent, real-time engagement via the channel of the user's preference-be it voice, text, or video.

From a geographical standpoint, North America currently dominates the Mobile Unified Communications Market, buoyed by the presence of prominent tech giants, robust cloud infrastructure, and early digital adoption across industries. The United States, in particular, has emerged as a hub for enterprise-grade UC deployment, driven by the rising demand for flexible communication models post-pandemic. Meanwhile, Asia Pacific is poised to register the fastest growth rate during the forecast period. Economies such as China, India, and Southeast Asia are witnessing explosive mobile penetration, government-backed digitization initiatives, and enterprise cloud migration, all of which are catalyzing the uptake of mobile UC platforms. Europe, supported by progressive data regulation policies and a strong base of service providers, also presents a fertile ground for market expansion.

Major market player included in this report are:

  • Microsoft Corporation
  • Cisco Systems, Inc.
  • Avaya Inc.
  • Zoom Video Communications, Inc.
  • RingCentral, Inc.
  • Mitel Networks Corporation
  • NEC Corporation
  • Huawei Technologies Co., Ltd.
  • Ericsson
  • IBM Corporation
  • Google LLC
  • AT&T Inc.
  • Orange Business Services
  • BT Group plc
  • Tata Communications

Global Mobile Unified Communications Market Report Scope:

  • Historical Data - 2023, 2024
  • Base Year for Estimation - 2024
  • Forecast period - 2025-2035
  • Report Coverage - Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
  • Regional Scope - North America; Europe; Asia Pacific; Latin America; Middle East & Africa
  • Customization Scope - Free report customization (equivalent up to 8 analysts' working hours) with purchase. Addition or alteration to country, regional & segment scope*

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values for the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within the countries involved in the study. The report also provides detailed information about crucial aspects, such as driving factors and challenges, which will define the future growth of the market. Additionally, it incorporates potential opportunities in micro-markets for stakeholders to invest, along with a detailed analysis of the competitive landscape and product offerings of key players. The detailed segments and sub-segments of the market are explained below:

By Solution:

  • Conferencing
  • Unified Messaging
  • Voice Solution
  • Content and Collaboration

By Organization Size:

  • Large Enterprise
  • SMEs

By Service:

  • Professional
  • Managed

By Region:

  • North America
  • U.S.
  • Canada
  • Europe
  • UK
  • Germany
  • France
  • Spain
  • Italy
  • ROE
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • RoAPAC
  • Latin America
  • Brazil
  • Mexico
  • Middle East & Africa
  • UAE
  • Saudi Arabia
  • South Africa
  • Rest of Middle East & Africa

Key Takeaways:

  • Market Estimates & Forecast for 10 years from 2025 to 2035.
  • Annualized revenues and regional level analysis for each market segment.
  • Detailed analysis of geographical landscape with Country level analysis of major regions.
  • Competitive landscape with information on major players in the market.
  • Analysis of key business strategies and recommendations on future market approach.
  • Analysis of competitive structure of the market.
  • Demand side and supply side analysis of the market.

Table of Contents

Chapter 1. Global Mobile Unified Communications Market Report Scope & Methodology

  • 1.1. Research Objective
  • 1.2. Research Methodology
    • 1.2.1. Forecast Model
    • 1.2.2. Desk Research
    • 1.2.3. Top Down and Bottom-Up Approach
  • 1.3. Research Attributes
  • 1.4. Scope of the Study
    • 1.4.1. Market Definition
    • 1.4.2. Market Segmentation
  • 1.5. Research Assumption
    • 1.5.1. Inclusion & Exclusion
    • 1.5.2. Limitations
    • 1.5.3. Years Considered for the Study

Chapter 2. Executive Summary

  • 2.1. CEO/CXO Standpoint
  • 2.2. Strategic Insights
  • 2.3. ESG Analysis
  • 2.4. Key Findings

Chapter 3. Global Mobile Unified Communications Market Forces Analysis

  • 3.1. Market Forces Shaping The Global Mobile Unified Communications Market 2024-2035
  • 3.2. Drivers
    • 3.2.1. Rapid Adoption of Hybrid and Remote Work Models
    • 3.2.2. 5G Rollout and Proliferation of Mobile Workforce
  • 3.3. Restraints
    • 3.3.1. High Integration Costs with Legacy Systems
    • 3.3.2. Data Security and Compliance Challenges
  • 3.4. Opportunities
    • 3.4.1. Growing Demand for Cloud-Based UCaaS Solutions
    • 3.4.2. Increasing SME Adoption of Scalable Mobile UC Platforms

Chapter 4. Global Mobile Unified Communications Industry Analysis

  • 4.1. Porter's 5 Forces Model
    • 4.1.1. Bargaining Power of Buyer
    • 4.1.2. Bargaining Power of Supplier
    • 4.1.3. Threat of New Entrants
    • 4.1.4. Threat of Substitutes
    • 4.1.5. Competitive Rivalry
  • 4.2. Porter's 5 Force Forecast Model 2024-2035
  • 4.3. PESTEL Analysis
    • 4.3.1. Political
    • 4.3.2. Economical
    • 4.3.3. Social
    • 4.3.4. Technological
    • 4.3.5. Environmental
    • 4.3.6. Legal
  • 4.4. Top Investment Opportunities
  • 4.5. Top Winning Strategies 2025
  • 4.6. Market Share Analysis 2024-2025
  • 4.7. Global Pricing Analysis and Trends 2025
  • 4.8. Analyst Recommendation & Conclusion

Chapter 5. Global Mobile Unified Communications Market Size & Forecasts by Solution 2025-2035

  • 5.1. Market Overview
  • 5.2. Global Mobile Unified Communications Market Performance - Potential Analysis 2025
  • 5.3. Conferencing
    • 5.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 5.3.2. Market Size Analysis, by Region, 2025-2035
  • 5.4. Unified Messaging
    • 5.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 5.4.2. Market Size Analysis, by Region, 2025-2035
  • 5.5. Voice Solution
    • 5.5.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 5.5.2. Market Size Analysis, by Region, 2025-2035
  • 5.6. Content and Collaboration
    • 5.6.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 5.6.2. Market Size Analysis, by Region, 2025-2035

Chapter 6. Global Mobile Unified Communications Market Size & Forecasts by Organization Size 2025-2035

  • 6.1. Market Overview
  • 6.2. Global Mobile Unified Communications Market Performance - Potential Analysis 2025
  • 6.3. Large Enterprise
    • 6.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 6.3.2. Market Size Analysis, by Region, 2025-2035
  • 6.4. SMEs
    • 6.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 6.4.2. Market Size Analysis, by Region, 2025-2035

Chapter 7. Global Mobile Unified Communications Market Size & Forecasts by Service 2025-2035

  • 7.1. Market Overview
  • 7.2. Global Mobile Unified Communications Market Performance - Potential Analysis 2025
  • 7.3. Professional Services
    • 7.3.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 7.3.2. Market Size Analysis, by Region, 2025-2035
  • 7.4. Managed Services
    • 7.4.1. Top Countries Breakdown Estimates & Forecasts, 2024-2035
    • 7.4.2. Market Size Analysis, by Region, 2025-2035

Chapter 8. Global Mobile Unified Communications Market Size & Forecasts by Region 2025-2035

  • 8.1. Mobile Unified Communications Market, Regional Market Snapshot
  • 8.2. Top Leading & Emerging Countries
  • 8.3. North America Mobile Unified Communications Market
    • 8.3.1. U.S. Mobile Unified Communications Market
      • 8.3.1.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.3.1.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.3.2. Canada Mobile Unified Communications Market
      • 8.3.2.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.3.2.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
  • 8.4. Europe Mobile Unified Communications Market
    • 8.4.1. UK Mobile Unified Communications Market
      • 8.4.1.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.4.1.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.4.2. Germany Mobile Unified Communications Market
      • 8.4.2.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.4.2.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.4.3. France Mobile Unified Communications Market
      • 8.4.3.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.4.3.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.4.4. Spain Mobile Unified Communications Market
      • 8.4.4.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.4.4.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.4.5. Italy Mobile Unified Communications Market
      • 8.4.5.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.4.5.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.4.6. Rest of Europe Mobile Unified Communications Market
      • 8.4.6.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.4.6.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
  • 8.5. Asia Pacific Mobile Unified Communications Market
    • 8.5.1. China Mobile Unified Communications Market
      • 8.5.1.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.5.1.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.5.2. India Mobile Unified Communications Market
      • 8.5.2.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.5.2.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.5.3. Japan Mobile Unified Communications Market
      • 8.5.3.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.5.3.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.5.4. Australia Mobile Unified Communications Market
      • 8.5.4.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.5.4.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.5.5. South Korea Mobile Unified Communications Market
      • 8.5.5.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.5.5.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.5.6. Rest of APAC Mobile Unified Communications Market
      • 8.5.6.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.5.6.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
  • 8.6. Latin America Mobile Unified Communications Market
    • 8.6.1. Brazil Mobile Unified Communications Market
      • 8.6.1.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.6.1.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.6.2. Mexico Mobile Unified Communications Market
      • 8.6.2.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.6.2.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
  • 8.7. Middle East & Africa Mobile Unified Communications Market
    • 8.7.1. UAE Mobile Unified Communications Market
      • 8.7.1.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.7.1.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.7.2. Saudi Arabia Mobile Unified Communications Market
      • 8.7.2.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.7.2.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.7.3. South Africa Mobile Unified Communications Market
      • 8.7.3.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.7.3.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035
    • 8.7.4. Rest of Middle East & Africa Mobile Unified Communications Market
      • 8.7.4.1. Solution Breakdown Size & Forecasts, 2025-2035
      • 8.7.4.2. Organization Size & Service Breakdown Size & Forecasts, 2025-2035

Chapter 9. Competitive Intelligence

  • 9.1. Top Market Strategies
  • 9.2. Microsoft Corporation
    • 9.2.1. Company Overview
    • 9.2.2. Key Executives
    • 9.2.3. Company Snapshot
    • 9.2.4. Financial Performance (Subject to Data Availability)
    • 9.2.5. Product/Services Port
    • 9.2.6. Recent Development
    • 9.2.7. Market Strategies
    • 9.2.8. SWOT Analysis
  • 9.3. Cisco Systems, Inc.
  • 9.4. Avaya Inc.
  • 9.5. Zoom Video Communications, Inc.
  • 9.6. RingCentral, Inc.
  • 9.7. Mitel Networks Corporation
  • 9.8. NEC Corporation
  • 9.9. Huawei Technologies Co., Ltd.
  • 9.10. Ericsson
  • 9.11. IBM Corporation
  • 9.12. Google LLC
  • 9.13. AT&T Inc.
  • 9.14. Orange Business Services
  • 9.15. BT Group plc
  • 9.16. Tata Communications