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整合通讯

市场调查报告书

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1529926

VoIP 服务市场：依呼叫类型、依构成、依行业、按地区

VoIp Services Market, By Call Type, By Configuration, By Vertical, By Geography

出版日期: 2024年07月02日 | 出版商:

Coherent Market Insights | 英文 120 Pages | 商品交期: 2-3个工作天内

价格

简介目录

全球VoIP服务市场预计到2024年将达到1,587.2亿美元，预计2031年将达到3,615.3亿美元，2024年至2031年的复合年增长率为12.5%。

报告范围		报告详情
基准年	2023年	2024年市场规模	1587.2亿美元
实际资料	2019-2023	预测期	2024-2031
2024-2031 年预测期复合年增长率	12.50%	2031 年金额预测	3615.3亿美元

图：2024 年 VoIP 服务市场占有率(%)，依地区划分

近年来，由于智慧型手机的普及和通讯技术的进步，全球 VoIP 服务市场显着成长。 VoIP（网际网路协定语音）使用网际网路而非专用电话线进行通讯。以资料包形式发送音讯资料可让两个或更多使用者透过基于 IP 的网路进行通讯。 VoIP 的成本优势以及越来越多的企业采用整合通讯(UC) 解决方案正在推动市场需求。此外，向云端基础的通讯的转变以及 4G 和 5G 网路的部署可能会在不久的将来为市场成长提供一些成长机会。然而，网路连线问题、缺乏安全性和隐私可能会阻碍市场成长。

市场动态：

全球VoIP服务市场的成长是由企业对整合通讯和协作的需求不断增长、VoIP呼叫相对于传统通讯的成本效益以及行动VoIP应用的盛行等因素所推动的。此外，中小企业越来越多地采用云端基础的解决方案也将支持市场成长。此外，向具有增强 VoIP 体验功能的 4G 和 5G 等先进网路的转变也将推动市场成长。服务品质的缺乏、与 VoIP 基础设施相关的安全问题以及对网路连线的依赖可能会阻碍市场的成长。此外，由于技术故障或网路问题导致的服务品质下降可能会对市场成长产生负面影响。统一通讯平台的开拓、透过虚拟实境和扩增实境实现的身临其境型通讯体验以及在医疗保健和教育等行业引入 VoIP 服务可能会提供市场成长机会。市场参与企业正在投资研发，以提出解决安全问题和频宽需求的解决方案。

本研究的主要特点

该研究报告对全球VoIP服务市场进行了详细分析，并提供了以2023年为基准年的预测期（2024-2031）的市场规模和年复合成长率（CAGR%）。
它还揭示了各个细分市场的潜在商机，并说明了该市场有吸引力的投资提案矩阵。
它还提供了有关市场驱动因素、限制因素、机会、新产品发布和核准、市场趋势、区域前景、主要企业采取的竞争策略等的主要考察。
它根据公司亮点、产品系列、主要亮点、财务业绩和策略等参数，对全球 VoIP 服务市场的主要企业进行了介绍。
该报告的见解使负责人和公司经营团队能够就未来的产品发布、升级、市场扩张和行销策略做出明智的决策。
全球 VoIP 服务市场报告面向该行业的各种相关人员，如投资者、供应商、产品製造商、经销商、新进入者和财务分析师。
透过用于全球 VoIP 服务市场分析的各种策略矩阵，将有助于相关人员做出决策。

公司简介
- 8x8 Inc.
- AT&T Inc.
- Avaya Inc.
- Bandwidth Inc.
- BT Group plc
- CenturyLink Inc.
- Cisco Systems Inc.
- Dialpad Inc.
- Frontier Communications Corporation
- GoTo（LogMeIn Inc.）
- Intermedia.net Inc.
- Mitel Networks Corporation
- RingCentral Inc.
- Verizon Communications Inc.
- Vonage Holdings Corp.

第九章分析师建议

上升和下降
综合机会图

第10章调查方法

参考
调查方法

简介目录

Product Code: CMI641

Global VoIP services market is estimated to be valued at US$ 158.72 Bn in 2024 and is expected to reach US$ 361.53 Bn by 2031, exhibiting a compound annual growth rate (CAGR) of 12.5% from 2024 to 2031.

Report Coverage		Report Details
Base Year:	2023	Market Size in 2024:	US$ 158.72 Bn
Historical Data for:	2019 to 2023	Forecast Period:	2024 to 2031
Forecast Period 2024 to 2031 CAGR:	12.50%	2031 Value Projection:	US$ 361.53 Bn

Figure. VoIP Services Market Share (%), By Region 2024

Global VoIP services market has witnessed significant growth in the past few years due to increasing penetration of smartphones and advancements in communication technologies. Voice over Internet Protocol (VoIP) uses internet rather than a dedicated telephone line for communication. It allows two or more users to communicate over an IP based network through transmission of voice data in packets. Growing adoption of unified communication solutions across enterprises along with cost benefits of VoIP can boost demand in the market. Furthermore, shift towards cloud- based communication and deployment of 4G and 5G networks can offer several growth opportunities for the market growth in the near future. However, network connectivity concerns, lack of security and privacy can hamper the market growth.

Market Dynamics:

Global VoIP services market growth is driven by factors like rising demand for unified communication and collaboration among enterprises, cost-effectiveness of VoIP calls as compared to traditional telephony, and proliferation of mobile VoIP applications. Rising adoption of cloud-based solutions among small and medium-sized enterprises can also drive the market growth. The transition towards advanced networks including 4G and 5G with their ability to enhance VoIP experience can also drives the market growth. Lack of quality of service, security concerns related to VoIP infrastructure, and dependence on internet connectivity can hamper the market growth. Moreover, service quality degradation due to technical faults or network issues can negatively impact the market growth. Development of integrated communication platforms, immersive communication experiences through virtual and augmented reality, and implementation of VoIP services in industries such as healthcare and education can offer market growth opportunities. Market players are investing in R&D to devise solutions addressing security concerns and bandwidth requirements.

Key features of the study:

This report provides in-depth analysis of the global VoIP services market, and provides market size (US$ Bn) and compound annual growth rate (CAGR%) for the forecast period (2024-2031), considering 2023 as the base year
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
It profiles key players in the global VoIP services market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies
Key companies covered as a part of this study include 8x8 Inc., AT&T Inc., Avaya Inc., Bandwidth Inc., BT Group plc, CenturyLink Inc., Cisco Systems Inc., Dialpad Inc., Frontier Communications Corporation, GoTo (LogMeIn Inc.), Intermedia.net Inc., Mitel Networks Corporation, RingCentral Inc., Verizon Communications Inc., Vonage Holdings Corp.
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
Global VoIP services market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global VoIP services market

Detailed Segmentation:

By Call Type
- International Long Distance VoIP Calls
- Domestic VoIP Calls
By Configuration
- Computer to Computer
- Computer to Phone
- Phone to Phone
By Vertical
- BFSI
- IT & Telecom
- Healthcare
- Media & Entertainment
- Retail & e-Commerce
- Travel & Hospitality
- Others
By Regional
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East & Africa
Key Players Insights
- 8x8 Inc.
- AT&T Inc.
- Avaya Inc.
- Bandwidth Inc.
- BT Group plc
- CenturyLink Inc.
- Cisco Systems Inc.
- Dialpad Inc.
- Frontier Communications Corporation
- GoTo (LogMeIn Inc.)
- Intermedia.net Inc.
- Mitel Networks Corporation
- RingCentral Inc.
- Verizon Communications Inc.
- Vonage Holdings Corp.

1. Research Objectives and Assumptions

Research Objectives
Assumptions
Abbreviations

2. Market Purview

Report Description
- Market Definition and Scope
Executive Summary
- Market Snippet, By Call Type
- Market Snippet, By Configuration
- Market Snippet, By Vertical
- Market Snippet, By Region
Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

Market Dynamics
- Drivers
- Restraints
- Market Opportunities
Regulatory Scenario
Industry Trend
Merger and Acquisitions
New System Launches/Approvals
Impact of COVID-19 Pandemic

4. Global VoIP Services Market, By Call Type, 2019-2031, (US$ Bn)

Introduction
- Market Share Analysis, 2024 and 2031 (%)
- Y-o-Y Growth Analysis, 2019-2031
- Segment Trends
International Long Distance VoIP Calls
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Domestic VoIP Calls
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)

5. Global VoIP Services Market, By Configuration, 2019-2031, (US$ Bn)

Introduction
- Market Share Analysis, 2024 and 2031 (%)
- Y-o-Y Growth Analysis, 2019-2031
- Segment Trends
Computer to Computer
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Computer to Phone
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Phone to Phone
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)

6. Global VoIP Services Market, By Vertical, 2019-2031, (US$ Bn)

Introduction
- Market Share Analysis, 2024 and 2031 (%)
- Y-o-Y Growth Analysis, 2019-2031
- Segment Trends
BFSI
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
IT & Telecom
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Healthcare
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Media & Entertainment
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Retail & e-Commerce
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Travel & Hospitality
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)
Others
- Introduction
- Market Size and Forecast, 2019-2031, (US$ Bn)

7. Global VoIP Services Market, By Region, 2019-2031, (US$ Bn)

Introduction
- Market Share Analysis, By Region, 2024 and 2031 (%)
- Y-o-Y Growth Analysis, 2019-2031
North America
- Regional Trends
- Market Size and Forecast, By Call Type, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Configuration, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Vertical, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
  - U.S.
  - Canada
Europe
- Regional Trends
- Market Size and Forecast, By Call Type, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Configuration, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Vertical, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
  - U.K.
  - Germany
  - France
  - Russia
  - Rest of Europe
Asia Pacific
- Regional Trends
- Market Size and Forecast, By Call Type, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Configuration, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Vertical, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
  - China
  - India
  - Japan
  - ASEAN
  - Australia
  - South Korea
  - Rest of Asia Pacific
Latin America
- Regional Trends
- Market Size and Forecast, By Call Type, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Configuration, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Vertical, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
  - Brazil
  - Argentina
  - Mexico
  - Rest of Latin America
Middle East & Africa
- Regional Trends
- Market Size and Forecast, By Call Type, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Configuration, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Vertical, 2019-2031, (US$ Bn)
- Market Size and Forecast, By Country, 2019-2031, (US$ Bn)
  - South Africa
  - GCC Countries
  - Rest of the Middle East & Africa

8. Competitive Landscape

Company Profiles
- 8x8 Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- AT&T Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Avaya Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Bandwidth Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- BT Group plc
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- CenturyLink Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Cisco Systems Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Dialpad Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Frontier Communications Corporation
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- GoTo (LogMeIn Inc.)
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Intermedia.net Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Mitel Networks Corporation
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- RingCentral Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Verizon Communications Inc.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates
- Vonage Holdings Corp.
  - Company Overview
  - Product Portfolio
  - Financial Performance
  - Key Strategies
  - Recent Developments/Updates

9. Analyst Recommendations

Wheel of Fortune
Analyst View
Coherent Opportunity Map

10. Research Methodology

References
Research Methodology
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VoIP 服务市场：依呼叫类型、依构成、依行业、按地区