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市场调查报告书

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1812541

饭店管理软体市场（按解决方案和地区）

Hotel Management Software Market, By Solution, By Geography

出版日期: 2025年08月21日 | 出版商:

Coherent Market Insights | 英文 155 Pages | 商品交期: 2-3个工作天内

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简介目录

饭店管理软体市场规模预计在 2025 年达到 52.8 亿美元，预计到 2032 年将达到 94.1 亿美元，2025 年至 2032 年的复合年增长率为 8.6%。

报告范围		报告详细信息
基准年	2024	2025年的市场规模	52.8亿美元
效能数据	2020-2024	预测期	2025-2032
预测期：2025-2032年复合年增长率：	8.60%	2032年的价值预测	94.1亿美元

全球酒店管理软体市场是一个关键的技术基础设施，它使酒店能够透过全面的数位解决方案简化营运、提升宾客体验并优化收益管理。这个专业的软体生态系统包括物业管理系统 (PMS)、客户关係管理 (CRM) 工具、收益管理系统、预订引擎以及整合平台，从而实现从预订到退房的无缝饭店营运。

随着酒店业不断发展，以应对不断变化的消费者期望和技术进步，酒店管理软体已成为从精品酒店到大型国际连锁酒店的必备工具。市场提供云端基础云端和本地的解决方案，以应对一系列营运挑战，包括库存管理、宾客服务、客房服务协调、财务报告和多通路分销管理。饭店业的数位化不断提高，加上对非接触式服务和数据主导决策的需求日益增长，使得饭店管理软体成为现代饭店营运的基本要素。该市场服务于多元化的利益相关者，包括独立酒店、连锁酒店、度假村和其他住宿设施提供商，相关人员致力于透过提供即时洞察和自动化流程的整合技术解决方案来提高营运效率、提升客户满意度并实现盈利最大化。

市场动态

全球饭店管理软体市场主要受饭店业数位转型加速的推动，饭店越来越多地采用云端基础的解决方案来提升营运效率和宾客体验，同时降低基础设施成本并提高扩充性。非接触式服务的需求日益增长，尤其是在新冠疫情的推动下，这为整合软体解决方案带来了巨大的发展动力，这些解决方案支援行动入住/退房、数位房卡和自动化服务交付系统。此外，数据分析和收益优化的重要性日益提升，促使饭店采用先进的管理平台，即时洞察运转率、定价策略和宾客偏好，从而实现动态定价和个人化服务。然而，该市场面临着许多限制因素，包括高昂的实施成本以及将新软体系统与现有遗留基础设施整合的复杂性，这给IT预算和技术专长有限的小型独立酒店带来了挑战。此外，资料安全问题以及对各种区域法规（例如GDPR和PCI DSS标准）的合规性也构成了额外的障碍，因为饭店必须在确保强大的网路安全措施的同时保持无缝运作。此外，习惯于传统流程的员工抵制变革，以及持续需要全面的培训计划，这些都带来了阻碍采用率的营运挑战。话虽如此，由于全球旅游业的扩张以及寻求专业管理解决方案的替代住宿设施提供者（如度假租赁和精品店）的激增，巨大的商业机会正在涌现。行动技术和物联网设备的日益普及为创新软体功能提供了机会，例如智慧房间控制、预测性维护和增强的客户个性化，而对永续酒店实践的日益重视带来了对优化能源消耗和资源管理的软体解决方案的需求。

本次调查的主要特点

本报告对全球饭店管理软体市场进行了详细分析，并以 2024 年为基准年，提供了预测期（2025-2032 年）的市场规模（十亿美元）和年复合成长率（CAGR%）。
它还强调了各个领域的潜在商机，并说明了该市场的有吸引力的投资提案矩阵。
它还提供了有关市场驱动因素、限制因素、机会、新产品发布和核准、市场趋势、区域前景以及主要企业采用的竞争策略的重要见解。
它根据公司亮点、产品系列、关键亮点、财务业绩和策略等参数，概述了全球酒店管理软体市场的主要企业。
本报告的见解将使负责人和公司经营团队能够就未来的产品发布、类型升级、市场扩张和行销策略做出明智的决策。
本研究报告针对该产业的各个相关人员，包括投资者、供应商、产品製造商、经销商、新进业者和财务分析师。
透过用于分析全球酒店管理软体市场的各种策略矩阵，相关人员将发现决策更加容易。

Report Coverage	Report Details
Base Year:	2024	Market Size in 2025:	USD 5.28 Bn
Historical Data for:	2020 To 2024	Forecast Period:	2025 To 2032
Forecast Period 2025 to 2032 CAGR:	8.60%	2032 Value Projection:	USD 9.41 Bn

The global hotel management software market represents a critical technological infrastructure that enables hospitality establishments to streamline operations, enhance guest experiences, and optimize revenue management through comprehensive digital solutions. This specialized software ecosystem encompasses property management systems (PMS), customer relationship management (CRM) tools, revenue management systems, booking engines, and integrated platforms that facilitate seamless hotel operations from reservations to checkout processes.

As the hospitality industry continues to evolve in response to changing consumer expectations and technological advancements, hotel management software has become indispensable for properties ranging from boutique hotels to large international chains. The market encompasses cloud-based and on-premise solutions that address various operational challenges including inventory management, guest services, housekeeping coordination, financial reporting, and multi-channel distribution management. The increasing digitization of the hospitality sector, coupled with rising demand for contactless services and data-driven decision making, has positioned hotel management software as a fundamental component of modern hotel operations. This market serves diverse stakeholders including independent hotels, hotel chains, resorts, and other accommodation providers who seek to enhance operational efficiency, improve guest satisfaction, and maximize profitability through integrated technology solutions that provide real-time insights and automated processes.

Market Dynamics

The global hotel management software market is primarily driven by the accelerating digital transformation across the hospitality industry, where hotels are increasingly adopting cloud-based solutions to enhance operational efficiency and guest experiences while reducing infrastructure costs and improving scalability. The growing demand for contactless services, particularly amplified by the COVID-19 pandemic, has created substantial momentum for integrated software solutions that enable mobile check-in/check-out, digital room keys, and automated service delivery systems. Additionally, the rising importance of data analytics and revenue optimization is driving hotels to implement sophisticated management platforms that provide real-time insights into occupancy rates, pricing strategies, and guest preferences, enabling dynamic pricing and personalized service offerings. However, the market faces significant restraints including high implementation costs and complexity associated with integrating new software systems with existing legacy infrastructure, particularly challenging for smaller independent hotels with limited IT budgets and technical expertise. Data security concerns and compliance with various regional regulations, including GDPR and PCI DSS standards, create additional barriers as hotels must ensure robust cybersecurity measures while maintaining seamless operations. Furthermore, resistance to change from staff members accustomed to traditional processes and the ongoing need for comprehensive training programs represent operational challenges that can impede adoption rates. Nevertheless, substantial opportunities emerge from the expanding global tourism industry and the proliferation of alternative accommodation providers such as vacation rentals and boutique properties seeking professional-grade management solutions. The increasing penetration of mobile technology and IoT devices presents opportunities for innovative software features including smart room controls, predictive maintenance, and enhanced guest personalization, while the growing emphasis on sustainable hospitality practices creates demand for software solutions that optimize energy consumption and resource management.

Key features of the study

This report provides in-depth analysis of the global hotel management software market, and provides market size (USD Billion) and compound annual growth rate (CAGR%) for the forecast period (2025-2032), considering 2024 as the base year
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
It profiles key players in the global hotel management software market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies
Key companies covered as a part of this study include Agilysys, Cloudbeds, Duetto, eZee Technosys, Hotelogix, IDeaS, Infor Hospitality, Maestro PMS, Mews, Oracle Hospitality, Planet, RMS Cloud, RoomRaccoon, Sabre Hospitality Solutions, and SiteMinder
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
The global hotel management software market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global hotel management software market

Market Segmentation

Solution Insights (Revenue, USD Bn, 2020 - 2032)
- Property Management System
- Channel Manager
- Revenue Management
- Booking Engine
- Point-of-Sale
- CRM & Guest Engagement
- Housekeeping & Maintenance
- Analytics & Business Intelligence
Regional Insights (Revenue, USD Bn, 2020 - 2032)
- North America
- U.S.
- Canada
- Latin America
- Brazil
- Argentina
- Mexico
- Rest of Latin America
- Europe
- Germany
- U.K.
- Spain
- France
- Italy
- Russia
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- ASEAN
- Rest of Asia Pacific
- Middle East
- GCC Countries
- Israel
- Rest of Middle East
- Africa
- South Africa
- North Africa
- Central Africa
Key Players Insights
- Agilysys
- Cloudbeds
- Duetto
- eZee Technosys
- Hotelogix
- IDeaS
- Infor Hospitality
- Maestro PMS
- Mews
- Oracle Hospitality
- Planet
- RMS Cloud
- RoomRaccoon
- Sabre Hospitality Solutions
- SiteMinder

1. Research Objectives and Assumptions

Research Objectives
Assumptions
Abbreviations

2. Market Purview

Report Description
- Market Definition and Scope
Executive Summary
- Global Hotel Management Software Market, By Solution
- Global Hotel Management Software Market, By Region

3. Market Dynamics, Regulations, and Trends Analysis

Market Dynamics
Impact Analysis
Key Highlights
Regulatory Scenario
Product Launches/Approvals
PEST Analysis
PORTER's Analysis
Market Opportunities
Regulatory Scenario
Key Developments
Industry Trends

4. Global Hotel Management Software Market, By Solution, 2020-2032, (USD Bn)

Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 - 2032
- Segment Trends
Property Management System
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Channel Manager
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Revenue Management
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Booking Engine
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Point-of-Sale
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
CRM & Guest Engagement
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Housekeeping & Maintenance
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)
Analytics & Business Intelligence
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Bn)

5. Global Hotel Management Software Market, By Region, 2020 - 2032, Value (USD Bn)

Introduction
- Market Share (%) Analysis, 2025, 2028 & 2032, Value (USD Bn)
- Market Y-o-Y Growth Analysis (%), 2021 - 2032, Value (USD Bn)
- Regional Trends
North America
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
  - U.S.
  - Canada
Latin America
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
  - Brazil
  - Argentina
  - Mexico
  - Rest of Latin America
Europe
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
  - Germany
  - U.K.
  - Spain
  - France
  - Italy
  - Russia
  - Rest of Europe
Asia Pacific
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
  - China
  - India
  - Japan
  - Australia
  - South Korea
  - ASEAN
  - Rest of Asia Pacific
Middle East
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Bn)
  - GCC Countries
  - Israel
  - Rest of Middle East
Africa
- Introduction
- Market Size and Forecast, By Solution, 2020 - 2032, Value (USD Bn)
- Market Size and Forecast, By Country/Region, 2020 - 2032, Value (USD Bn)
  - South Africa
  - North Africa
  - Central Africa

6. Competitive Landscape

Agilysys
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Cloudbeds
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Duetto
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
eZee Technosys
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Hotelogix
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
IDeaS
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Infor Hospitality
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Maestro PMS
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Mews
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Oracle Hospitality
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Planet
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
RMS Cloud
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
RoomRaccoon
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Sabre Hospitality Solutions
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
SiteMinder
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies

7. Analyst Recommendations

Wheel of Fortune
Analyst View
Coherent Opportunity Map

8. References and Research Methodology

References
Research Methodology
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饭店管理软体市场（按解决方案和地区）

Hotel Management Software Market, By Solution, By Geography

市场动态

目录

第 1 章：调查目标与先决条件

第二章市场展望

第三章：市场动态、法规与趋势分析

4. 2020-2032 年全球饭店管理软体市场（依解决方案）

5. 2020-2032 年全球饭店管理软体市场（按地区）

第六章竞争态势

第七章分析师建议

第八章参考文献与调查方法