VoIP 接入和 SIP 中继服务的北美市场增长机会和预测（至 2028 年）

本报告研究和分析北美 VoIP 接入和 SIP 中继服务市场，提供市场规模、增长预测、市场份额分析等。

内容

战略要务

• 为什么越来越难成长？
• 战略要务 8 (TM)
• 三大战略要务对 VoIP 接入和 SIP 中继的影响
• 增长机会推动增长管道引擎 (TM)

增长机会分析

• 分析范围
• 细分
• 增长指标
• 增长动力
• 抑制增长的因素
• 预测假设
• 利润和出货量展望
• 收入预测分析
• 价格趋势和预测分析
• 竞争环境
• 收益分成

增长机会分析：Microsoft Teams 手机集成

• 在 Microsoft Teams Phone 部署中启用 PSTN 服务
• 预测假设
• 利润和出货量展望
• 收入预测：按解决方案
• 对企业电话/PBX 功能的需求
• PSTN 接入需求
• Microsoft 云电话系统的 PSTN 连接选项
• 预测分析

成长机会

• 增长机会 1：实现云统一通信
• 增长机会 2：SIP 中继服务的混合部署模型
• 增长机会 3：CPaaS/API 经济
• 增长机会 4：SIP 中继的新连接选项
• 增长机会 5：加速 VoIP/SIP 服务部署
• 增长机会 6：市场整合和创新获得
• 增长机会 7：客户服务和客户认可

附录

下一步

VoIP Services Find New a New Role in Cloud PBX Integrations

This study delivers market sizing, growth forecasts and market share analysis in the next-generation voice access services market comprising:

• Voice over Internet Protocol (VoIP) trunking
• Session Initiation Protocol (SIP) trunking
• Basic VoIP access services
• Cloud Calling Plans

VoIP access and VoIP/SIP trunking services involve the provision of integrated circuits using VoIP or SIP technologies to businesses that have implemented premises-based business telephony solutions (private branch exchanges (PBXs)/IP PBXs or key systems), businesses that require a small number of telephony lines at the premises, or increasingly, businesses that want to manage telephony access to cloud-based PBX services.

These services enable companies deploying enterprise telephony customer premises equipment (CPE) to converge their voice, video, and data access networks.

VoIP access or SIP trunking service bundles typically include local dial tone, long-distance calling, and a limited set of call-management and control features such as simplified extension dialing among office locations.

Cloud calling plans are an alternative carrier offering that providers now offer to provision telephone numbers from their network directly into their customers' cloud PBX platform tenant. In the scope of this research, cloud calling plans only include those plans served by a third-party carrier or other communications service provider. Calling plans provided by the cloud PBX provider are specifically excluded.

This research study discusses market drivers and restraints that are positively or negatively impacting the North American VoIP access and SIP trunking services market, as well as overall market and technology trends. For VoIP access and SIP trunking services, modern on-premises unified communications platforms are already optimized for SIP trunking rather than legacy communications services becomes a significant factor pushing businesses to the service. Likewise, aggressive pricing and feature-rich value-added services encouraging customers to migrate to IP-based voice services. However, passive migration strategies on the part of some providers and the encroachment of alternative services, such as compelling cloud-based UC services, are holding the market back from its fullest potential. This research includes the estimated market size, demand analysis that identifies the popularity of IP-based services across various business sizes, as well as forecasts for future growth This research study also provides comprehensive market share analysis, identifying the current leaders in the North American VoIP access and SIP trunking services market.

This research study also drills down into the impact of the success that Microsoft Teams is having in the UCaaS market, and offers suggestions on how service providers can capitalize on businesses standardizing on the collaboration and communications platform.

Finally, the study includes seven growth opportunities that Frost & Sullivan has identified for North American IP-based voice access providers. These opportunities represent areas that Frost & Sullivan believes service providers that are committed to the VoIP access and SIP trunking services market should focus particular emphasis on, including market and product vision, product and competitive strategy, products, services, disruptive new business models, marketing, partnerships, sales, and support initiatives. Through this research, service providers will be able to identity successful growth opportunities within their own organizations as well as we discover new potential opportunities that likely apply to their own business.

Table of Contents

Strategic Imperatives

• Why Is It Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• The Impact of the Top Three Strategic Imperatives on VoIP Access and SIP Trunking
• Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Opportunity Analysis

• Scope of Analysis
• Scope of Analysis (continued)
• Segmentation
• Growth Metrics
• Growth Drivers
• Growth Restraints
• Forecast Assumptions
• Revenue and Unit Shipment Forecast
• Revenue Forecast Analysis
• Pricing Trends and Forecast Analysis
• Competitive Environment
• Revenue Share

Growth Opportunity Analysis: Microsoft Teams Phone Integrations

• Enabling PSTN Services in Microsoft Teams Phone Deployments
• Forecast Assumptions
• Revenue and Unit Shipment Forecast
• Revenue Forecast by Solution
• Demand for Enterprise Telephony/PBX Functionality
• Demand for PSTN Access
• PSTN Connectivity Options for Microsoft Cloud Phone System
• Forecast Analysis

Growth Opportunity Universe

• Growth Opportunity 1: Cloud Unified Communications Enablement
• Growth Opportunity 1: Cloud Unified Communications Enablement (continued)
• Growth Opportunity 2: Hybrid Deployment Models for SIP Trunking Services
• Growth Opportunity 2: Hybrid Deployment Models for SIP Trunking Services (continued)
• Growth Opportunity 3: CPaaS/API Economy
• Growth Opportunity 3: CPaaS/API Economy (continued)
• Growth Opportunity 4: New Connectivity Options for SIP Trunking
• Growth Opportunity 4: New Connectivity Options for SIP Trunking (continued)
• Growth Opportunity 5: Deployment Acceleration for VoIP and SIP Services
• Growth Opportunity 5: Deployment Acceleration for VoIP and SIP Service (continued)
• Growth Opportunity 6: Market Consolidation and Innovation Acquisition
• Growth Opportunity 6: Market Consolidation and Innovation Acquisition (continued)
• Growth Opportunity 7: Consultative Sales and Customer Awareness
• Growth Opportunity 7: Consultative Sales and Customer Awareness (continued)

Appendix

• List of Companies Included in "Others"

Next Steps

• Your Next Steps
• Why Frost, Why Now?
• List of Exhibits
• Legal Disclaimer