市场调查报告书
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至 2028 年全球医疗收益週期管理市场预测Global Healthcare Revenue Cycle Management Market, Forecast to 2028 |
支援人工智慧、分析和自动化的解决方案可增强医疗保健 RCM 的转型潜力
劳动力短缺、收益和营业报酬率下降、患者付款问题、复杂的申请合规要求以及患者对无缝体验的期望不断提高等医疗保健挑战正在推动医疗保健组织专注于收益周期管理(RCM)。我们面临着压力重新考虑我们的方法。医疗保健组织正在认识到稳健的 RCM 策略对于应对收益和报酬率挑战的重要性。缩短服务到支付的周转时间是任何 RCM 策略的重点。有效且高效的付款人-提供者协作是医疗保健提供者的竞争优势。
向基于价值的护理的日益转变、固有的流程效率低下(例如对数位前门的需求、容易出错的编码和文件以及不良的否认控制)正在推动对技术主导的RCM 解决方案的需求,而且这种需求正在不断增加。医疗保健领导者将 RCM 视为其医疗保健 IT 策略的重中之重,并强调他们希望采用新技术。对话式人工智慧、生成式人工智慧和自动化等智慧型技术预计将推动 RCM 市场的变革性成长。
AI, Analytics, and Automation-enabled Solutions Enhancing Transformative Potential of Healthcare RCM
Healthcare challenges such as workforce shortages, decline in revenue and operating margins, patient payment collection issues, complex claims compliance requirements, and increased patient expectations for seamless experience are compelling healthcare providers to rethink their revenue cycle management (RCM) approach. Providers are realizing the importance of a robust RCM strategy to address revenue and margin challenges. Improving turnaround time from service to payment is a key focus of RCM strategies. Effective and efficient payer-provider coordination will be a competitive advantage for providers.
Growing shift toward value-based care, process-specific inefficiencies such as the need for a digital front door, error-prone coding and documentation, and poor denial management drive the demand for technology-driven RCM solutions. Healthcare leaders consider RCM a top healthcare IT strategy, highlighting their appetite for new technology adoption. Intelligent technologies such as conversational AI, Generative AI, and automation will spur the transformational growth of the RCM market.