2024 年设施管理 (FM) 十大成长机会

Top 10 Growth Opportunities in Facility Management, 2024

出版日期: 2024年03月22日 | 出版商:

Frost & Sullivan | 英文 17 Pages | 商品交期: 最快1-2个工作天内

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简介目录

技术、永续性、工作场所优化和使用者体验推动 FM 的关键成长策略

随着大趋势以及政治、社会、经济、技术和环境挑战继续影响市场，全球设施管理 (FM) 产业正面临前所未有的变革时期时期。 FM 领域如此庞大且多元化，以至于很难找到不影响 FM业务的趋势、事件或问题。面对如此多的变化，FM 服务供应商需要时刻掌握挑战、机会和创新，并与客户保持密切联繫，以确保他们提供真正的价值并帮助他们度过难关。

2024年，FM产业最具活力的机会将由近年来塑造产业转型的一些关键趋势所驱动：技术创新、永续性、工作场所优化、使用者体验成熟和整合。

自2020年以来，全球调频产业面临一系列挑战。首先是 COVID-19 大流行，然后是 COVID-19 后的供应链中断，然后是 2022 年和 2023 年的经济挑战和成本通膨。虽然最近的这些经济挑战在许多情况下都是收益成长的推动力（通货膨胀转嫁给客户），但没有人愿意避免通货膨胀驱动的成长，因为通货膨胀推高了成本并对报酬率。 2024 年伊始，挑战依然存在，包括乌克兰和加萨的战争、能源价格上涨、生活成本危机、高通膨、利率上升以及始终存在的经济衰退威胁。

然而，儘管近年来情势充满挑战，全球调频产业仍在继续其转型之旅。事实上，一系列的挑战几乎肯定会推动技术采用、永续性、工作场所解决方案以及对使用者体验的日益关注，成为关键的成功因素。

策略要务
十大成长机会
成长机会1：脱碳和净零
成长机会 2：客户联盟
成长机会 3：使用者体验与接待
成长机会4：ESG策略
成长机会 5：工作场所技术与分析
成长机会6：数位转型与人工智慧
成长机会7：远距服务
成长机会8：健康与永续的建筑
成长机会 9：企业生产力与组织弹性
成长机会10：服务整合和IFM
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简介目录

Product Code: MH2D-19

Technology, Sustainability, Workplace Optimization, and User Experience Drive Key FM Growth Strategies

The global facility management (FM) industry is facing a period of unprecedented transformation as a procession of megatrends and political, social, economic, technological, and environmental challenges affect markets. The FM sector is so vast and multi-faceted that it is hard to find a trend, event, or issue that does not affect FM operations. With so much going on, FM service suppliers must keep on top of challenges, opportunities, and innovations and stay close to their customers to ensure they bring real value and help navigate the choppy waters.

In 2024, the most dynamic FM industry opportunities will be driven by the maturation and convergence of numerous key trends that have been shaping the industry's transformation in recent years-namely technology innovation, sustainability, workplace optimization, and user experience.

Since 2020, the global FM sector has battled a succession of challenges. First was the COVID-19 pandemic, followed by post-COVID-19 supply chain disruption, and then economic challenges and cost inflation in 2022 and 2023. These more recent economic challenges have created tailwinds for revenue growth in many cases (where inflation has been passed on to customers), but the truth is that nobody really wants growth driven by inflation as it also drives up costs and creates havoc with margins. As 2024 begins, challenges persist with wars in Ukraine and Gaza, high energy prices, a cost-of-living crisis, high inflation, raised interest rates, and the ever-present threat of recession.

Yet despite a tough few years, the global FM sector has continued its transformation journey. In fact, it is almost certainly because of this succession of challenges that technology deployment, sustainability, workplace solutions, and an increasing focus on user experience have risen to the top as critical success factors.