整合通讯与协作 (UC&C) 的十大策略必要事项：2024 年

Top 10 Strategic Imperatives in Unified Communications and Collaboration, 2024

出版日期: 2024年09月13日 | 出版商:

Frost & Sullivan | 英文 25 Pages | 商品交期: 最快1-2个工作天内

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影响未来成长潜力的主要变化

由于技术进步、不断变化的业务需求以及远端和混合工作的普及，围绕整合通讯和协作 (UC&C) 的环境正在快速发展。随着公司寻求提高沟通和协作的效率，一系列战略必要事项正在出现，这将极大地塑造这个充满活力的行业的未来。

Frost & Sullivan 将策略必要事项定义为公司用于驾驭当今复杂业务环境的基本概念。这些必要事项是应对内部和外部挑战。

Frost & Sullivan 的这份报告分析了影响 UC&C 市场的十大策略必要事项。这些挑战涵盖多种因素，包括技术创新、监管变化、市场趋势和不断变化的客户期望。这项研究重点介绍了与策略必要事项相关的成长机会以及在应对这些机会方面处于领先地位的主要企业。

了解策略必要事项务使公司能够制定强大的、面向未来的策略。这使公司能够设定长期目标，识别创新成长机会，并建立一系列措施来推动永续、变革性成长。

转型1：透过将AI引入通讯平台来实现价值和成长
转型 2：协调虚拟与实体工作空间
转型 3：优先考虑行动通讯和协作
转型4：CX与EX的融合
转型 5：透过客户回馈循环识别机会与挑战
转型 6：简化旧有系统与 UC&C 解决方案的集成
转型 7：整合 CPaaS 与产业工作流程
转型 8：利用身分验证和存取控制增强 UC 端点安全性
转型 9：利用边缘服务减少延迟
转型10：建构永续价值链
Frost & Sullivan 分析观点

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成长机会的好处和影响
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简介目录

Product Code: MH75-64

The Top Transformations Impacting Future Growth Potential

The unified communications and collaboration (UC&C) landscape is undergoing a period of rapid evolution, driven by technological advancements, shifting business needs, and the growing prevalence of remote and hybrid work arrangements. As organizations seek to enhance communication and collaboration efficiencies, a set of strategic imperatives has emerged that will significantly shape the future of this dynamic industry.

Frost & Sullivan defines strategic imperatives as foundational concepts that companies adopt to navigate the complexities of modern business environments. These imperatives address both internal and external challenges.

This Frost & Sullivan report provides an analysis of the top 10 strategic imperatives impacting the UC&C market. These imperatives encompass a range of factors, including technological innovations, regulatory changes, market trends, and evolving customer expectations. The study highlights growth opportunities associated with the strategic imperatives and companies leading the way in addressing the opportunities.

By understanding strategic imperatives, companies can develop robust, forward-looking strategies. This enables them to set long-term goals, identify innovative growth opportunities, and build a pipeline of initiatives that drive sustained, transformative growth.

Strategic Imperatives

Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
Top Transformations Impacting Growth in Unified Communications and Collaboration (UCC)
Key Industry Trends and Challenges for UCC Adoption

Top 10 Transformations Impacting Growth in UCC, 2024

Transformation 1: Injecting AI into Communications Platforms for Value and Growth
Transformation 2: Harmonizing Virtual and Physical Workspaces
Transformation 3: Prioritizing Mobile Communications and Collaboration
Transformation 4: Joining the Dots between CX and EX
Transformation 5: Identifying Opportunities and Challenges through Customer Feedback Loops
Transformation 6: Streamlining Legacy Systems Integrations with UCC Solutions
Transformation 7: CPaaS Integration with Vertical Workflows
Transformation 8: Leveraging Authentication and Access Controls for Enhanced UC Endpoint Security
Transformation 9: Reducing Latency through Edge Services
Transformation 10: Building Sustainable Value Chains
Frost & Sullivan Analytics Perspectives