市场调查报告书
商品编码
1586733
生成式人工智慧的成长机会Growth Opportunities in Generative AI |
生成式人工智慧的进步带来变革性成长机会
由于生成式人工智慧 (GenAI),资讯与通讯技术 (ICT) 生态系统正在经历重大变革。透过负责任地利用 GenAI,企业可以创造新的收益来源,开发创新解决方案,并为使用者和客户提供个人化体验。
公司主要希望实施 GenAI 来提高银行、金融服务、保险、製造和医疗保健等多个行业领域的业务效率和生产力。 Frost & Sullivan 认为,采用重复性、低价值的任务(例如客户服务和支援、IT 流程以及销售和行销)可以提高效率并改善客户体验。
但这波可能性也伴随着挑战。围绕人工智慧演算法的偏见以及人工智慧生成的内容被滥用的可能性的道德考虑需要製定道德框架。此外,对就业转移的担忧和模型输出缺乏可解释性可能会成为 GenAI 采用的障碍。
Generative AI Advancements Driving Transformative Growth Opportunities
The information and communication technology (ICT) ecosystem is on the cusp of a major transformation thanks to Generative AI (GenAI), as this powerful technology opens new possibilities. Responsible use of GenAI can help companies generate new revenue streams, develop innovative solutions, and provide users and customers with personalized experiences.
Businesses are primarily looking to adopt GenAI to drive operational efficiency and improve productivity across several industry sectors, such as banking, financial services, and insurance; manufacturing; and healthcare. Frost & Sullivan has observed that adoption is high for repetitive, low-value tasks as well as to enhance efficiency and boost customer experiences, such as customer service and support, IT processes, and sales and marketing.
However, this wave of possibilities comes with challenges. Ethical considerations surrounding biases in AI algorithms and potential misuse of AI-generated content necessitate the development of ethical frameworks. Additionally, concerns around job displacement and lack of explainability for model outputs may represent obstacles to GenAI adoption.