2025年全球医疗IT展望与成长机会

非临床工作流程的技术进步提高了效率，降低了成本，并建立了对新 AI 模型的信任

全球医疗IT产业预计将持续成长，这主要得益于大规模技术进步、组织准备以及精简的采用。技术进步以及对财务、业务和行政工作流程的投资预计将降低非医疗成本并提高医疗系统的效率。这些工作流程投资在短期内可产生实际可量化的回报，同时最大限度地减少监管审查。这些发展正在为全球创造重新思考伙伴关係、实现工作流程自动化以及建立虚拟医疗服务提供和监控中心的机会。

本报告提供了医疗IT产业在提供者IT、支付方IT和患者IT细分领域的全球展望，并提供了五年收益预测。区域分析涵盖五个地区：北美、欧洲、亚太地区、中东和非洲(MEA)以及拉丁美洲和加勒比地区(LAC)，重点介绍了各地区的准备、趋势和关键参与者。报告检验了该市场的驱动因素和限制因素，并识别了行业变化带来的成长机会。基准年为2024年，预测期间为2025-2029年。

目录

分析亮点

• 2024 年医疗保健 IT 市场：预测与结果
• 2025年医疗保健IT预测

战略问题

• 为何成长变得越来越困难？
• The Strategic Imperative 8（TM）
• 三大策略挑战对医疗IT产业的影响
• 成长机会驱动Growth Pipeline Engine（TM）™

成长环境

• 分割
• 细分和市场挑战
• 定义
• 消费者旅程与医疗保健相关人员工作流程的映射
• 医疗保健服务站点
• 成长环境

宏观经济因素

• 2024年全球经济成长率将达3.2%，超出预期
• 川普2.0：经济成长放缓与通膨压力
• 2025年全球经济将放缓至2.8%，但不会陷入景气衰退
• 全球经济成长稳定在 3.1%，主要市场在延长关税禁令和政府政策外交的推动下回暖
• 全球宏观经济变迁与韧性策略：技术整合、研发与敏捷生产生态系统确保短期韧性

美国关税的影响

• 美国关税：2025年分析
• 影响医疗保健IT的关键宏观经济因素

2025年值得关注的关键趋势

• 医疗保健 IT 的主要趋势
• 价值链伙伴关係透过提供即时护理洞察和优化服务范围来增强医疗保健运营
• 併购活动的回升将推动产业整合
• 利用新工具改善工作方式和员工参与度
• 提供便利且经济实惠的医疗保健的数位优先网络
• 中东成为数位健康中心

2024-2029年收益趋势

• 预测考虑因素
• 收益预测
• 各部门收益预测
• 供应商生态系统
• 各地区收益预测

预测：2025年排名前五

• 预测 1：基于代理的人工智慧将实现营运和管理工作流程的自动化，并降低非医疗成本
• 预测二：需要虚拟指挥中心来支援院外护理服务网络
• 预测三：数位双胞胎将简化病人历程，使医院更聪明、减少浪费
• 预测四：到2026年，综合网路安全平台将成为医疗保健网路安全策略的关键
• 预测五：智能医院需具备环境智能

2025 年提供者 IT 市场

• 提供者 IT 2025市场概述

2025 年付款人 IT 市场

• 2025 年付款人 IT市场概述

2025年患者IT市场

• 2025年患者IT市场概述

2025-2029年区域预测

• 2025年预测：按地区
• 2025 年预测：各地区医疗保健 IT 采用热图
• 医疗保健 IT 准备排名和地图：北美
• 行动中的公司：北美
• 川普政府2.0的影响：北美
• 医疗保健 IT 准备排名和地图：拉丁美洲和加勒比地区
• 行动中的公司：拉丁美洲
• 医疗保健 IT 准备排名和地图：欧洲
• 行动中的公司：欧洲
• 医疗保健 IT 准备排名和地图：亚太地区
• 行动中的公司：亚太地区
• 医疗保健 IT 准备排名和地图：中东和非洲
• 行动中的公司：中东和非洲

成长机会领域

• 成长机会1：心理与行为健康
• 成长机会2：GenAI驱动的业务与财务工作流程
• 成长机会3：增加对RPM的投资以支持分散护理
• 成长机会4：扩大託管云端服务的使用
• 成长机会5：急性虚拟医疗的扩展
• 成长机会6：利用 UCaaS 中基于代理的 AI 提高客服中心业务
• 成长机会7：临床工作流程中基于代理的人工智慧
• 成长机会8：无程式码/低程式码平台解决方案的扩展
• 成长机会9：医疗网路安全指挥中心：零信任安全模型/零事件

结论

• 结论与未来展望

附录与后续步骤

• 成长机会的益处和影响
• 后续步骤Next steps
• 附表
• 免责声明

Technology Advances in Non-clinical Workflows will Drive Efficiency, Reduce Cost, and Build Trust in Newer AI Models

The global healthcare IT industry is on track for continuous growth, driven primarily by large-scale technology advancements, organizational readiness, and streamlined adoption. Technological advances and investment in financial, operational, and administrative workflows are expected to reduce the non-medical cost of care and improve the efficiency of the healthcare system. Investments in these workflows require minimal regulatory oversight, while generating visible and quantifiable returns on investment in the near term. These developments create opportunities globally to reassess partnerships, automate workflows, and build virtual centers for care delivery and monitoring.

This report provides a global outlook for the healthcare IT industry through the lens of provider IT, payer IT, and patient IT segments, along with a 5-year revenue forecast. The geographic scope covers 5 regions, namely, North America, Europe, Asia-Pacific, the Middle East and Africa (MEA), and Latin America and Caribbean (LAC), with the analysis emphasizing regional readiness, trends, and companies to action. The report examines the factors driving and restraining this market and identifies the opportunities for growth emerging from the changes in this space. The base year is 2024, and the forecast period is from 2025 to 2029.

Table of Contents

Analysis Highlights

• The 2024 Healthcare IT Market: Forecast vs. Actual
• Healthcare IT Predictions for 2025

Strategic Imperatives

• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• The Impact of the Top 3 Strategic Imperatives on the Healthcare IT Industry
• Growth Opportunities Fuel the Growth Pipeline Engine™

Growth Environment

• Segmentation
• Segmentation and Market Challenges
• Definitions
• Consumer Journey Mapped with Healthcare Stakeholders' Workflows
• Healthcare Delivery Sites
• Growth Environment

Macroeconomic Factors

• Global Economy Beat Expectations in 2024, Growing at 3.2%
• Trump 2.0 to Drive Growth Slowdown and Inflationary Pressures
• Global Growth Slowdown to 2.8%, Avoiding a Recession in 2025; Weaker China to Weigh on Asia-Pacific Growth
• Global Growth will Stabilize at 3.1% Driven by Extended Tariff-delay Offers and Government Policy Diplomacy, Leading to Uptick in Key Markets
• Global Macroeconomic Shifts and Resilience Strategies: Tech Integration, R&D, and Agile Production Ecosystems will Ensure Short-term Resilience

Impact of US Tariffs

• US Tariffs-2025 Analysis
• Top Macroeconomic Factors Impacting Healthcare IT

Key Trends to Watch, 2025

• Key Trends in Healthcare IT
• Value-chain Partnerships to Enhance Care Operations by Delivering Point-of-use Insights and Optimizing the Breadth of Services
• Rebound in M&A Activity to Drive Industry Consolidation
• Enhanced Ways of Working and Workforce Engagement Using New Tools
• Digital-first Network for Convenient and Affordable Care
• Rise of the Middle East as a Digital Health Hub

Revenue Trends, 2024-2029

• Forecast Considerations
• Revenue Forecast
• Revenue Forecast by Segment
• Vendor Ecosystem
• Revenue Forecast by Region

Top 5 Predictions, 2025

• Prediction 1: Agentic AI will Reduce the Non-medical Cost of Care by Automating Operational and Administrative Workflows
• Prediction 2: Virtual Command Centers will Become Necessary to Support Out-of-hospital Care Delivery Networks
• Prediction 3: Digital Twins will Lead to Smarter Hospitals with Streamlined Patient Journeys and Reduced Wastage
• Prediction 4: A Unified Cybersecurity Platform will Become an Essential Part of Healthcare Cybersecurity Strategies by 2026
• Prediction 5: Smart Hospitals will Need to be Environmentally Smarter

Provider IT Market, 2025

• Provider IT-2025 Market Snapshot

Payer IT Market, 2025

• Payer IT-2025 Market Snapshot

Patient IT Market, 2025

• Patient IT-2025 Market Snapshot

Regional Predictions, 2025-2029

• 2025 Predictions: Regional
• 2025 Predictions: Regional Heat Map for Healthcare IT Adoption
• Healthcare IT Readiness Ranking and Mapping-North America
• Companies to Action-North America
• Impact of Trump Administration 2.0-North America
• Healthcare IT Readiness Ranking and Mapping-Latin America & Caribbean
• Companies to Action-Latin America
• Healthcare IT Readiness Ranking and Mapping-Europe
• Companies to Action-Europe
• Healthcare IT Readiness Ranking and Mapping-Asia-Pacific
• Companies to Action-Asia-Pacific
• Healthcare IT Readiness Ranking and Mapping-Middle East and Africa
• Companies to Action-Middle East and Africa

Growth Opportunity Universe

• Growth Opportunity 1: Mental and Behavioral Health
• Growth Opportunity 2: GenAI-powered Operational and Financial Workflows
• Growth Opportunity 3: Increased Investment in RPM to Support Decentralized Care
• Growth Opportunity 4: Increased Use of Managed Cloud Services
• Growth Opportunity 5: Expansion of Acute Virtual Health
• Growth Opportunity 6: Agentic AI in UCaaS for Streamlined Contact Center Operations
• Growth Opportunity 7: Agentic AI in Clinical Workflows
• Growth Opportunity 8: Expanded No-code/Low-code Platforms Solutions
• Growth Opportunity 9: Healthcare Cybersecurity Command Centers: Zero-trust Security Model/Zero Incidence

Conclusions

• Conclusions and Future Outlook

Appendix & Next Steps

• Benefits and Impacts of Growth Opportunities
• Next Steps
• List of Exhibits
• Legal Disclaimer