Frost Radar：《北美统一通讯即服务 (UCaaS) 与云端连线电话服务供应商，2025 年》

Frost Radar: North American UCaaS and Cloud-Connected Calling Service Providers, 2025

出版日期: 2025年11月26日 | 出版商:

Frost & Sullivan | 英文 118 Pages | 商品交期: 最快1-2个工作天内

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一套旨在激励主要企业的标竿体系－创新驱动新交易和成长管道

Frost Radar ™ 评估固网和行动通讯业者、主机服务供应商、网路服务供应商、增值转售商(VAR)、系统整合商以及託管IP电话、云端 PBX 和 UCaaS 服务的经销商。 Frost & Frost & Sullivan在确定评估的 16 家顶级市场参与企业时，主要考虑的指标是各供应商在北美的 UCaaS装置量量。由于缺乏关于其成长和创新策略的信息，部分提供者被排除在评估之外。

成长指数评估检视了参与者的过往绩效以及未来维持和加速成长的能力。 UCaaS（统一通讯即服务）的已安装席位数量用于评估重点供应商的过往成长率和市场份额。未来成长评估结合席次指标和收入模型，以更准确地评估供应商的财务稳定性和成长潜力。创新指数评估反映了供应商随着时间推移累积的能力深度以及当前和未来创新的速度。关键评估标准包括其解决方案组合的广度以及其蓝图与主要技术趋势的契合程度。

Frost & Sullivan公司对产业内的众多公司进行分析。根据领导力和其他特征选出的公司将接受进一步分析，然后根据 10 项成长和创新标准进行基准测试，以揭示其Frost Radar™ 位置。该位置考虑了每家公司的优势以及与这些优势最匹配的机会，从而呈现Frost Radar™ 竞争概况。

This Frost Radar™ evaluates wireline and mobile telecommunications providers, managed service providers, internet service providers, value-added resellers, systems integrators, and other types of resellers of hosted IP telephony, cloud PBX, and/or UCaaS services. The size of a provider's North American UCaaS installed base is the main metric that Frost & Sullivan considered when determining the top 16 market participants to evaluate. Some providers were excluded because of limited available information about their growth and innovation strategies.

Growth Index ratings took into account participants' historical performance, as well as their ability to sustain and accelerate growth in the future. Installed UCaaS seats were used to evaluate historical growth rates and market shares of the featured providers. Future growth ratings incorporate seat metrics and revenue models to more accurately assess providers' financial stability and growth potential. Innovation Index ratings reflect the depth of capabilities providers have built over time and their current and future pace of innovation. Key evaluation criteria include the breadth of the solution portfolios and the extent to which roadmaps align with major technology trends.

Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of each company on the Frost Radar™ considering their strengths and the opportunities that best fit those strengths.