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市场调查报告书
商品编码
1953312
客户之声:医疗保健云端用户调查,2025 年第三季度Voice of Customer-Healthcare Cloud User Survey, Q3 2025 |
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加速人工智慧、云端原生部署和边缘运算的应用正在推动医疗保健领域的数位转型。
该研究检验了医疗机构如何在人工智慧需求不断增长、财务压力日益增加以及营运复杂性不断演变的背景下推进其云端策略。调查结果显示,云端已成为数位转型的核心基础,其应用范围已从简单的迁移转向现代化、自动化和人工智慧驱动的智慧化。随着各机构寻求在满足严格的监管和安全要求的同时,提升效能、可扩展性和临床创新能力,混合云、多重云端和边缘架构的应用持续成长。
到2025年,医疗机构将加速从旧有系统向云端原生、人工智慧应用的迁移,将非云端工作负载的比例降低到20%以下。然而,技能短缺、成本优化压力以及日益复杂的架构仍然是关键的阻碍因素。因此,对第三方服务供应商的依赖性持续增强,大多数医疗机构正在使用或计划使用託管服务或专业服务来协助现代化、合规性、互通性以及采用先进的云端功能。
总体而言,该研究表明,云端运算的采用已进入成熟阶段,其特点是平台主导的现代化、人工智慧和分析技术的深度融合、边缘运算的广泛应用以及向伙伴关係主导的显着转变。这一发展趋势使云端运算成为提升临床效率、改善患者体验和增强长期数位化韧性的策略基础。
AI Acceleration, Cloud-Native Modernization, and Edge Adoption Power Healthcare's Digital Transformation
This study examines how healthcare organizations are advancing their cloud strategies amid rising demand for AI, increased financial pressures, and growing operational complexity. Findings show that the cloud has become the core foundation of digital transformation, with adoption shifting from basic migration toward modernization, automation, and AI-driven intelligence. Hybrid, multicloud, and edge architectures continue to expand as organizations seek to improve performance, scalability, and clinical innovation while meeting stringent regulatory and security requirements.
In 2025, healthcare organizations are accelerating the transition from legacy systems to cloud-native and AI-enabled applications, reducing the share of non-cloud workloads to below 20%. However, skill shortages, cost optimization pressures, and increasing architectural complexity remain key constraints. As a result, reliance on third-party service providers continues to rise, with most healthcare enterprises either using or planning to use managed or professional services to support modernization, compliance, interoperability, and deployment of advanced cloud capabilities.
Overall, the study highlights a sector entering a mature phase of cloud adoption-one characterized by platform-led modernization, deeper integration of AI and analytics, greater use of edge computing, and a strong shift toward partnership-driven execution. This evolution positions cloud as a strategic enabler for clinical efficiency, patient experience, and long-term digital resilience.