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封面
市场调查报告书
商品编码
1972163

人工智慧驱动的通讯产业：拉丁美洲，2024-2030 年

The AI-Driven Telecommunications Industry: LATAM, 2024 to 2030
出版日期: | 出版商: Frost & Sullivan | 英文 53 Pages | 商品交期: 最快1-2个工作天内

价格
简介目录

通讯业者从被动式人工智慧管理转向主动式人工智慧管理的转变

本研究探讨了拉丁美洲通讯业者从传统基础设施转型为人工智慧驱动型网路过程中的关键转折点。研究分析了美洲移动、西班牙电信和Liberty Latin America等主要企业如何利用AIOps和自癒机制来克服营运碎片化问题。

本报告透过生态系统分析（特别是容量规划、自动化根本原因分析以及用于改善客户体验的生成式人工智慧）识别了推动投资的关键用例。透过详细的案例研究（例如vivo的自癒式5G核心网路和Netcracker为Claro提供的OSS整合），报告揭示了通讯业者如何超越简单的成本削减，从而在网路弹性和客户满意度方面实现切实提升。

最后，在介绍了弗若斯特沙利文公司2024年调查中的一些重要发现之后，该分析报告总结了拉丁美洲领导企业的策略蓝图和成长机会。报告强调，为了充分发挥AIOps的潜力，迫切需要透过人才培养和管治来弥补「人工智慧准备差距」。

目录

策略要务

  • 为什么经济成长变得越来越困难？
  • The Strategic Imperative 8-TM
  • 人工智慧驱动型通讯产业三大策略要务的影响

调查范围

  • 分析范围
  • 分割
  • 主要通讯业者的应用案例：网路优化
  • 主要通讯业者的应用案例：行销、销售、客户体验
  • 通讯业者的主要应用情境：服务开发
  • 竞争环境

人工智慧主导通讯业的关键概念

  • 人工智慧驱动网路的先决条件
  • 网路自主等级（TM Forum L0-L5）
  • 基于代理的人工智慧和生成式人工智慧

成长机会分析

  • 供应商类型
  • 供应商类型：全球人工智慧/人工智慧运维供应商
  • 成长驱动因素
  • 成长驱动因素分析
  • 成长抑制因素
  • 成长抑制因素分析
  • 案例研究1：西班牙电信公司对 Aura 的实施
  • 案例研究2：vivo 的自癒式 5G 核心网
  • 案例研究3：LLA 利用 AWS 的 AI主导策略
  • 案例研究4：美国行动公司利用网路破解工具改造 OSS 解决方案

成长机会领域

  • 成长机会1：通讯业者从连结服务转型为资讯服务
  • 成长机会二：利用人工智慧提升客户满意度
  • 成长机会 3：资料整合解决方案
  • 成长机会 4：客製化解决方案
  • 成长机会五：策略伙伴关係

附录与后续步骤

  • 成长机会带来的益处和影响
  • 下一步
  • 图表清单
  • 免责声明
简介目录
Product Code: KC47-65

The Transition from Reactive to Proactive AI Management by Telcos

This study explores the critical transition of Latin American telecommunications operators from traditional legacy infrastructures to AI-driven networks. It analyzes how major players like America Movil, Telefonica, and Liberty Latin America are leveraging AIOps and self-healing mechanisms to overcome operational fragmentation.

The report provides a detailed analysis of the ecosystem, identifying key use cases driving investment, specifically capacity planning, automated root cause analysis, and generative AI for customer experience. Through detailed case studies (including Vivo's self-healing 5G core and Netcracker's OSS consolidation with Claro), the study illustrates how operators are moving beyond simple cost reduction to achieve tangible improvements in network resilience and customer satisfaction.

Finally, after showcasing some interesting results from Frost and Sullivan's 2024 Survey, the analysis concludes with a strategic roadmap and growth opportunities for LATAM leaders, outlining the urgency of bridging the "AI readiness gap" through talent development and governance to unlock the full potential of AIOps.

Table of Contents

Strategic Imperatives

  • Why is it Increasingly Difficult to Grow?
  • The Strategic Imperative 8-TM
  • The Impact of the Top 3 Strategic Imperatives on the AI-Driven Telecommunications Industry

Research Scope

  • Scope of Analysis
  • Segmentation
  • Key Telco Use Cases: Network Optimization
  • Key Telco Use Cases: Marketing, Sales, and Customer Experience
  • Key Telco Use Cases: Service Development
  • Competitive Environment

Key Concepts of the AI-Driven Telco Industry

  • Prerequisites for AI-Driven Network
  • Network Autonomy Levels (TM Forum L0-L5)
  • Agentic AI vs. Generative AI

Growth Opportunity Analysis

  • Vendor Types
  • Vendor Types: Global AI/AIOps Vendors
  • Growth Drivers
  • Growth Driver Analysis
  • Growth Restraints
  • Growth Restraint Analysis
  • Case Study 1: Aura's Implementation by Telefonica
  • Case Study 2: Vivo's Self-Healing 5G Core Network
  • Case Study 3: LLA's AI-Driven Strategy with AWS
  • Case Study 4: America Movil's Transformation of OSS Solution with Netcracker

Growth Opportunity Universe

  • Growth Opportunity 1: Telcos' Shift From Connectivity to Data Services
  • Growth Opportunity 2: AI Leverage for Customer Satisfaction
  • Growth Opportunity 3: Data Integration Solutions
  • Growth Opportunity 4: Customized Solutions
  • Growth Opportunity 5: Strategic Partnerships

Appendix & Next Steps

  • Benefits and Impacts of Growth Opportunities
  • Next Steps
  • List of Exhibits
  • Legal Disclaimer