全球通讯与协作市场：未来展望

2022年全球企业通讯与协作市场规模将达2,813亿美元。预计在预测期内（2022-2027年）年复合成长率为 7%。远距工作在企业中的迅速普及，需要高效的指挥控制，以方便团队成员之间的小组工作和远端召开即时会议。日益采用统一和基于云端的 C&C 解决方案，并将人工智慧和分析等新技术与传统 C&C 解决方案结合起来，将推动整体 C&C 市场的成长。

在预测期内，行动资料服务领域预计将占企业通讯和协作市场收入的大部分。预计2022年行动资料服务收入将达921亿美元，2027年将成长至1,581亿美元，年复合成长率为11.4%。

依产业来看，就收入贡献而言，BFSI 和製造业是企业通讯和协作的主要最终用途领域，预计这一趋势在预测期内将保持不变。亚太地区是主要区域市场，预计2022年营收为 1,088 亿美元，预计到2027年将成长至 1,701 亿美元，年复合成长率为 9.3%。

本报告概述了全球企业通讯和协作市场的现状，并包括2027年关键指标的详细预测。依产品/服务类型和产业深入分析趋势、近期商机、竞争动态以及大型企业和中小企业的需求演变（竞争格局）、通讯和协作市场的主要趋势、通讯和评论塑造协作格局的技术发展。

目录

• 执行摘要
• 市场概览
• 市场与科技趋势
• 推动市场成长的因素
• 阻碍市场成长的因素/问题
• 主要产品/服务市场概况
• 主要区域市场概况
• 主要行业市场概况
• 竞争状况

附录

The global enterprise communications and collaboration market research report provides an executive-level overview of the current communications and collaboration market worldwide, with detailed forecasts of key indicators up to 2027. Published annually, the global enterprise communications and collaboration market report provides a detailed analysis of the near-term opportunities, competitive dynamics, and evolution of demand by product/service type and verticals across the large enterprise and micro, small & medium enterprise (MSME) markets, as well as a review of key communications and collaboration market trends as well as the technological developments that are shaping the communications and collaboration landscape.

The global outlook report provides information and insights into enterprise communications and collaboration market

• The primary finding from GlobalData's view of revenue opportunities in the enterprise communications and collaboration market through to 2027, highlighting the market size and growth by product/service, by region, by vertical and by size band.
• The latest trends impacting the enterprise communications and collaboration market.
• The market drivers that will facilitate the growth of enterprise communications and collaboration market.
• The market challenges/inhibitors that may hinder the pervasive adoption of enterprise communications and collaboration solutions.
• The overview of top ICT vendors in the enterprise communications and collaboration market.

Scope

• The global enterprise communications and collaboration market size was valued at $281.3 billion in 2022. The market is expected to grow at a CAGR of 7% during the forecast period (2022-2027). The rapid adoption of remote working among enterprises demands efficient C&C to facilitate working in groups and holding real-time meetings remotely among team members. Growing adoption of unified and cloud-based C&C solutions, and the use of new technologies like AI, analytics with traditional C&C solutions, will drive growth in the overall C&C market.
• According to GlobalData, enterprise communications and collaboration market would see majority share of its revenue come from mobile data services segment over the forecast period. Revenue from mobile data services reached $92.1 billion in 2022 and is set to grow up to $158.1 billion in 2027 at a CAGR of 11.4%.
• BFSI and manufacturing are the leading end-use vertical segment for enterprise communications and collaboration, in terms of revenue contribution, and will remain so over the forecast period.
• Asia-Pacific is the leading regional market with revenue estimated at $108.8 billion for 2022 and set to grow up to $170.1 billion by 2027 at a CAGR of 9.3%.

Reasons to Buy

This Global Outlook Report provides a comprehensive assessment of the enterprise communications and collaboration market. It helps the reader to understand the enterprise communications and collaboration market landscape, the recent trends, drivers, and challenges/inhibitors shaping the enterprise communications and collaboration market.

• The report is exhaustive and up-to-date providing market opportunity forecasts in the enterprise communications and collaboration market from 2022 to 2027, spanning technology segments (services), six regions, 22 verticals, and two size bands.
• The report provides an assessment of enterprise communications and collaboration vendors.
• The report also discusses the opportunities and recommendations for vendors.

Table of Contents

Table of Contents

• Executive Summary
• Market Overview
• Market and Technology Trends
• Market Growth Drivers
• Market Growth Inhibitors/Challenges
• Key Product/Services Market Snapshot
• Key Regional Market Snapshot
• Key Vertical Market Snapshot
• Competitive Landscape

Appendix