零售业 - 企业资讯通讯科技 (ICT)

GlobalData 最新发布的 "零售企业资讯通信技术国家情报报告" 总结了 GlobalData 于 2025 年上半年开展的 "资讯通信技术客户洞察调查" 以及其对 2029 年之前的 "市场机会预测" 的主要发现。该报告概述了 2025 年零售业整体资讯通信技术预算及其在各细分领域的分配情况与 2024 年相比的变化，并展示了资讯通信技术收入机会，包括对关键指标至 2029 年的详细预测。此外，基于 GlobalData 的 "资讯通信技术客户洞察调查" 和 "市场机会预测" ，该报告还对零售企业资讯通信技术市场的整体趋势和成长驱动因素进行了详细分析。报告也探讨了影响零售资讯通信技术市场整体成长的限制因素。报告涵盖 18 个解决方案领域，并进行了基于细分市场的分析和区域分析，重点关注企业资讯通信技术预算分配和资讯通信技术收入机会。此外，报告还包含几家零售业领先资讯通信技术供应商的简介。

这份针对零售业的分析报告提供了有关企业资讯通信技术预算分配和资讯通信技术收入机会的资讯和见解。

• 零售业企业资讯通讯科技 (ICT) 收入机会及预算分配概述
• 基于 GlobalData 的 "ICT 客户洞察调查" 及至 2029 年市场机会预测，深入分析零售企业 ICT 成长驱动因素及市场趋势
• 影响整体零售 ICT 市场成长的限制分析
• 依解决方案领域、细分市场和地区划分的企业 ICT 收入机会
• 零售企业 ICT 预算分配及 ICT 收入机会的细分市场分析 - 硬体、软体和服务
• 零售业关键解决方案领域企业 ICT 技术投资重点分析
• 公司概况

主要亮点

• 预计零售业 ICT 总收入机会将从超过预计到2029年，零售业资讯通讯技术（ICT）市场规模将从2024年的3000亿美元增长至超过5500亿美元，这主要得益于零售商增加ICT预算、扩大5G网络投资以及新创公司与大型零售商合作开发创新型数位解决方案。
• GlobalData的ICT调查也支持了这个结论，该调查显示，超过90%的受访者表示，他们2025年的ICT预算将比2024年增加。
• 就零售业IT基础设施的ICT收入机会而言，2024年IT服务占最大占有率，其次是IT软体和IT硬体。然而，从2024年到2029年，IT软体领域的收入机会预计将成长最快。
• 零售业ICT的三大区域市场分别是北美、亚太和西欧。
• 从2024年到2029年，人工智慧（AI）领域的投资预计将以最快的速度成长，其次是边缘运算和云端运算。这些技术将有助于零售业提高营运效率，并提供更优质的客户服务。

研究范围

• 本行业分析报告详细分析了以下内容：企业资讯通讯技术 (ICT) 市场前景、企业 ICT 预算分配、企业 ICT 细分市场的收入和预算分配、企业 ICT 市场动态、企业技术优先事项以及 ICT 供应商格局。

购买理由

• 本行业情报报告基于 GlobalData 的年度“IT 客户洞察调查”和“2029 年市场机会预测”，对零售企业的 ICT 投资优先事项和市场 ICT 收入机会进行了全面且前瞻性的分析。这两份报告的目标受众是零售业各个解决方案领域的关键 ICT 决策者。
• 本报告结合GlobalData的 "IT客户洞察调查" 和 "2029年市场机会预测" ，深入探讨了零售ICT市场当前及未来趋势背后的假设和驱动因素。
• 本报告对企​​业ICT投资趋势进行了全面分析，重点关注年度变化。
• 该报告还分析了企业ICT预算在不同支出领域、业务职能和产品/服务类别中的分配情况，以及年度变化。 此外，报告也分析了2024年至2029年预测期间内，企业ICT收入机会依解决方案领域、地区和细分市场进行划分。
• 本报告包含50余幅图表，专为企业主管设计，内容精炼，可直接用于简报。
• 本报告提供简洁明了的洞察，帮助企业主管制定具有前瞻性和获利性的成长策略。
• 本报告基于对本地IT决策者的调查数据，为决策者提供清晰简洁的市场评估，帮助高阶主管快速掌握企业ICT投资重点的当前和新兴趋势。

目录

• 零售业企业ICT市场亮点
• 研究人员概况
• 零售业ICT应用市场概述
• 市场动态
• 依基础建设细分的ICT市场
• 关键解决方案领域的企业投资重点
• 关键地区的企业投资重点

公司简介

附录

The Retail Enterprise ICT Country Intelligence Report, a new Vertical Intelligence Report by GlobalData, summarizes key findings from GlobalData's ICT Customer Insight Survey carried out in H1-2025 and GlobalData's Market Opportunity Forecasts to 2029. It reveals an executive-level overview of how the overall ICT budgets and their allocations towards various segments have changed for enterprises in the vertical in 2025 compared to 2024 and ICT revenue opportunity with detailed forecasts of key indicators up to 2029. The report provides detailed analysis of the overall Retail enterprise ICT market trends and growth drivers based on GlobalData's ICT Customer Insight Survey and GlobalData's Market Opportunity Forecasts. The report also discusses about the market growth inhibitors impacting Retail overall ICT market. It sheds focus on enterprise ICT budget allocations and ICT revenue opportunity covering 18 solution areas, segmental analysis, and regional analysis. The report also includes a brief profile on some of the key ICT vendors within the Retail vertical.

The vertical intelligence provides information and insights into ICT budget allocations and ICT revenue opportunity by enterprises in retail vertical

• Overall enterprise ICT revenue opportunity and ICT budget allocations for Retail
• Insights on Retail enterprise ICT growth drivers and market trends, basis GlobalData's ICT Customer Insight Survey and Market Oppotunity Forecasts to 2029
• Insights on market growth inhibitors impacting Retail's overall ICT market
• Breakdown of enterprise ICT revenue opportunity by solution areas, segments and regions
• Segmental analysis of Retail enterprise ICT budget allocations and ICT revenue opportunity - hardware, software and services
• Insights on ICT technology spending priorities of enterprises on key solution areas in Retail
• Company snapshot

Key Highlights

• The total ICT revenue opportunity in the Retail vertical is expected to rise from over $300 billion in 2024 to over $550 billion by 2029 driven by rising ICT budgets of retailers, rising investments in 5G networks and development of novel digital solutions by startups in partnership with large retail companies.
• These findings have been corroborated by GlobalData's ICT survey in which more than 90% have stated their ICT budgets have increased in 2025 as compared to 2024.
• In terms of ICT revenue opportunity in the Retail vertical by IT infrastructure, IT services held the highest share in 2024 followed by IT software and IT hardware. However, revenue opportunity in IT software is expected to grow at the fastest pace during 2024-2029.
• North America, Asia-Pacific, and Western Europe are top three regional markets for ICT in the Retail vertical.
• Investments in AI are expected to grow at the fastest pace during 2024-2029, followed by edge computing and cloud computing. These technologies enable Retail to improve operational efficiency and offer better customer service.

Scope

• The vertical intelligence report provides an in-depth analysis of the following enterprise ICT market outlook, enterprise ICT budget allocations, enterprise ICT segment revenue and budget allocations, enterprise ICT market dynamics, enterprise technology priorities and ICT vendor landscape.

Reasons to Buy

• This Vertical Intelligence Report is based on GlobalData's IT Customer Insight Survey carried out annually covering key ICT decision makers from enterprises across various solution areas in Retail and GlobalData's Market Opportunity Forecasts to 2029, to offer a thorough, forward-looking analysis of Retail enterprise ICT investment priorities and ICT revenue opportunity market.
• Accompanying GlobalData's IT Customer Insight Survey and Market Opportunity Forecasts to 2029, the report examines the assumptions and drivers behind ongoing and upcoming trends in Retail enterprise ICT market.
• The report offers a thorough analysis of enterprise ICT investment trends and how it has changed this year compared to previous year.
• The report also presents an analysis of enterprise ICT budget allocations by various spending areas, business functions and product/service categories and how they have changed this year compared to previous years.
• The report also presents an analysis of enterprise ICT revenue opportunity by various solution areas, regions, and segment over the forecast period 2024-2029.
• With more than 50 charts and tables, the report is designed for an executive-level audience, boasting presentation quality.
• The report provides insights in a concise format to help executives build proactive and profitable growth strategies.
• The report provides an easily digestible market assessment for decision-makers built around research gathered from the local IT decision makers, which enables executives to quickly get up to speed with the current and emerging trends in enterprise ICT investment priorities.

Table of Contents

Table of Contents

• Enterprise ICT Market in Retail Vertical Highlights
• Survey Demographics
• ICT in Retail Vertical Market Overview
• Market Dynamics
• ICT Market by Infrastructure Segments
• Enterprise Investment Priorities in Key Solution Areas
• Enterprise Invetsment Priorities across Key Regions

Company Snapshot

Appendix