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封面
市场调查报告书
商品编码
1460114

员工体验管理市场规模 - 按组件（软体、服务）、按组织规模（中小企业、大型企业）、按部署模型（本地、云端）、按最终用户、成长前景、2024 - 2032 年区域展望和预测

Employee Experience Management Market Size - By Component (Software, Service), By Organization Size (SMEs, Large Enterprises), By Deployment Model (On premises, Cloud), By End User, Growth Prospects, Regional Outlook & Forecast 2024 - 2032
出版日期: | 出版商: Global Market Insights Inc. | 英文 270 Pages | 商品交期: 2-3个工作天内

价格
简介目录

员工体验管理市场规模预计从 2024 年到 2032 年CAGR将超过 6.5%。对员工福祉和满意度的日益重视正在提高人们对其对生产力和保留率的直接影响的认识。 COVID-19 大流行加速了远端和混合工作模式的采用，提高了对有效员工体验管理 (EXM) 工具的需求，以确保分散团队之间的参与和连结。

人工智慧驱动的分析和个人化回馈机制等重大发展正在增强 EXM 平台的功能，使其对寻求优化员工体验的组织更具吸引力。人们对工作场所多元化、公平性和包容性倡议的日益关注正在推动 EXM 工具的创新，以促进包容性和公平性。例如，2023 年 5 月，客户体验和呼叫中心技术供应商 Genesys 推出了由人工智慧驱动的劳动力管理解决方案 Genesys Cloud EX，用于提升联络中心员工的体验。

员工体验管理产业分为组件、组织规模、部署模型、最终使用者和区域。

根据组成部分，服务细分市场的市场价值预计将在 2024 年至 2032 年间大幅增长。这是由于对帮助组织设计和实施有效的员工体验策略的咨询和顾问服务的需求不断增长。最近，对培训和支援服务的需求不断增长，以确保 EXM 解决方案的成功部署和使用。服务提供者还提供量身定制的解决方案和专业知识，进一步促进该细分市场的成长。

到 2032 年，云端部署模型领域的员工体验管理市场价值将大幅成长。基于云端的解决方案提供的可扩展性和灵活性能够无缝适应不断变化的组织需求。远端和混合工作模式的日益普及正在加速对基于云端的 EXM 解决方案的需求。云端部署的成本效益和可访问性使其对各种规模的企业都具有吸引力。

从地区来看，由于经济的快速发展和工业化，亚太地区EXM市场规模从2024年到2032年将以超过9%的CAGR成长。对提高员工敬业度和生产力的解决方案的高需求正在增加 EXM 解决方案在整个地区的吸引力。工作场所越来越多地采用技术以及远距工作的兴起也推动了对数位 EXM 平台的需求。对员工福祉和满意度的日益重视促使组织在整个地区投资 EXM 解决方案。

目录

第 1 章：方法与范围

第 2 章：执行摘要

第 3 章：产业洞察

  • 产业生态系统分析
  • 供应商格局
    • 软体供应商
    • 服务供应商
    • 技术提供者
    • 终端用户
  • 利润率分析
  • 技术与创新格局
  • 专利分析
  • 重要新闻和倡议
  • 监管环境
  • 衝击力
    • 成长动力
      • 远距工作的兴起
      • 日益关注员工福祉
      • 数位转型不断推动
      • 日益关注多元、公平和包容 (DEI)
    • 产业陷阱与挑战
      • 缺乏与员工需求的一致性
      • 过度依赖技术
  • 成长潜力分析
  • 波特的分析
  • PESTEL分析

第 4 章：竞争格局

  • 介绍
  • 公司市占率分析
  • 竞争定位矩阵
  • 战略展望矩阵

第 5 章：市场估计与预测：按组成部分，2018-2032 年

  • 主要趋势
  • 软体
    • 员工参与平台
    • 学习和开发工具
    • 绩效管理软体
    • 员工回馈和调查
    • 员工福祉解决方案
    • 人力资源分析和见解
    • 入职和离职解决方案
    • 其他的
  • 服务
    • 咨询及咨询服务
    • 实施和整合服务
    • 培训和支援服务
    • 託管服务

第 6 章：市场估计与预测：依组织规模，2018-2032 年

  • 主要趋势
  • 中小企业
  • 大型企业

第 7 章：市场估计与预测：按部署模型，2018-2032

  • 主要趋势
  • 现场
  • 云

第 8 章：市场估计与预测：按最终用户，2018-2032 年

  • 主要趋势
  • BFSI
  • 製造业
  • 零售
  • 资讯科技与科技
  • 卫生保健
  • 政府和公共部门
  • 款待
  • 其他的

第 9 章：市场估计与预测：按地区，2018-2032 年

  • 主要趋势
  • 北美洲
    • 我们
    • 加拿大
  • 欧洲
    • 英国
    • 德国
    • 法国
    • 义大利
    • 西班牙
    • 北欧人
    • 欧洲其他地区
  • 亚太地区
    • 中国
    • 印度
    • 日本
    • 澳洲
    • 韩国
    • 东南亚
    • 亚太地区其他地区
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 阿根廷
    • 拉丁美洲其他地区
  • MEA
    • 南非
    • 沙乌地阿拉伯
    • 阿联酋
    • MEA 的其余部分

第 10 章：公司简介

  • 15Five
  • Achievers Solutions Inc.
  • ADP Inc.
  • Bamboo HR LLC
  • Ceridian (Dayforce)
  • Cornerstone OnDemand Inc.
  • Culture Amp Pty Ltd
  • IBM Kenexa
  • InMoment
  • Kazoo
  • Kronos Inc.
  • Limeade
  • Microsoft Corp.
  • Oracle Corp
  • Qualtrics
  • Salesforce Inc.
  • SAP SE
  • ServiceNow Inc.
  • SurveyMonkey Inc.
  • Workday Inc.
简介目录
Product Code: 8080

Employee Experience Management Market size is projected to expand at over 6.5% CAGR from 2024 to 2032. The rising emphasis on employee well-being and satisfaction is increasing the recognition of their direct impact on productivity and retention. The adoption of remote and hybrid work models, accelerated by the COVID-19 pandemic is escalating the need for effective employee experience management (EXM) tools to ensure engagement and connectivity among dispersed teams.

Significant developments including AI-driven analytics and personalized feedback mechanisms are enhancing the capabilities of EXM platforms, making them more appealing to organizations seeking to optimize their workforce experience. The increasing focus on diversity, equity, and inclusion initiatives within workplaces is driving innovations in EXM tools to facilitate inclusivity and fairness. For instance, in May 2023, Genesys, a customer experience and call center technology provider, introduced Genesys Cloud EX, a workforce management solution driven by AI, for elevating the experiences of contact center employees.

The employee experience management industry is segregated into component, organization size, deployment model, end-user, and region.

Based on component, the market value from the service segment is anticipated to depict substantial growth between 2024 and 2032. This is due to the increasing demand for consulting and advisory services to help organizations design and implement effective employee experience strategies. Lately, there has been a growing need for training and support services to ensure the successful deployment and utilization of EXM solutions. Service providers are also offering tailored solutions and expertise, further adding to the segment growth.

Employee experience management market value from the cloud deployment model segment will rise at significant rate until 2032. The scalability and flexibility offered by cloud-based solutions is enabling seamless adaptation to evolving organizational needs. The growing adoption of remote and hybrid work models is accelerating the demand for cloud-based EXM solutions. The cost-effectiveness and accessibility of cloud deployments makes them attractive to businesses of all sizes.

Regionally, the Asia Pacific EXM market size will expand at over 9% CAGR from 2024 to 2032, on account of the rapid economic development and industrialization. The high demand for solutions that enhance employee engagement and productivity is increasing the appeal of EXM solutions across the region. The increasing adoption of technology in workplaces and the rise of remote work are also fueling the need for digital EXM platforms. The growing emphasis on employee well-being and satisfaction is prompting organizations to invest in EXM solutions across the region.

Table of Contents

Chapter 1 Methodology & Scope

  • 1.1 Market scope & definitions
  • 1.2 Base estimates & calculations
  • 1.3 Forecast calculations
  • 1.4 Data sources
    • 1.4.1 Primary
    • 1.4.2 Secondary
      • 1.4.2.1 Paid sources
      • 1.4.2.2 Public sources

Chapter 2 Executive Summary

  • 2.1 Industry 360 degree synopsis, 2018-2032

Chapter 3 Industry Insights

  • 3.1 Industry ecosystem analysis
  • 3.2 Supplier landscape
    • 3.2.1 Software providers
    • 3.2.2 Service providers
    • 3.2.3 Technology providers
    • 3.2.4 End users
  • 3.3 Profit margin analysis
  • 3.4 Technology & innovation landscape
  • 3.5 Patent analysis
  • 3.6 Key news & initiatives
  • 3.7 Regulatory landscape
  • 3.8 Impact forces
    • 3.8.1 Growth drivers
      • 3.8.1.1 Rise of remote work
      • 3.8.1.2 Increasing focus on employee well-being
      • 3.8.1.3 Growing digital transformation
      • 3.8.1.4 Rising focus on diversity, equity, and inclusion (DEI)
    • 3.8.2 Industry pitfalls & challenges
      • 3.8.2.1 Lack of alignment with employee needs
      • 3.8.2.2 Overreliance on technology
  • 3.9 Growth potential analysis
  • 3.10 Porter's analysis
    • 3.10.1 Supplier power
    • 3.10.2 Buyer power
    • 3.10.3 Threat of new entrants
    • 3.10.4 Threat of substitutes
    • 3.10.5 Industry rivalry
  • 3.11 PESTEL analysis

Chapter 4 Competitive Landscape, 2023

  • 4.1 Introduction
  • 4.2 Company market share analysis
  • 4.3 Competitive positioning matrix
  • 4.4 Strategic outlook matrix

Chapter 5 Market Estimates & Forecast, By Component, 2018-2032 (USD Billion)

  • 5.1 Key trends
  • 5.2 Software
    • 5.2.1 Employee engagement platforms
    • 5.2.2 Learning & development tools
    • 5.2.3 Performance management software
    • 5.2.4 Employee feedback & surveys
    • 5.2.5 Employee well-being solutions
    • 5.2.6 HR analytics & insights
    • 5.2.7 Onboarding & offboarding solutions
    • 5.2.8 Others
  • 5.3 Service
    • 5.3.1 Consulting & advisory service
    • 5.3.2 Implementation & integration service
    • 5.3.3 Training & support service
    • 5.3.4 Managed service

Chapter 6 Market Estimates & Forecast, By Organization Size, 2018-2032 (USD Billion)

  • 6.1 Key trends
  • 6.2 SMEs
  • 6.3 Large enterprises

Chapter 7 Market Estimates & Forecast, By Deployment Model, 2018-2032 (USD Billion)

  • 7.1 Key trends
  • 7.2 On premises
  • 7.3 Cloud

Chapter 8 Market Estimates & Forecast, By End User, 2018-2032 (USD Billion)

  • 8.1 Key trends
  • 8.2 BFSI
  • 8.3 Manufacturing
  • 8.4 Retail
  • 8.5 IT & technology
  • 8.6 Healthcare
  • 8.7 Government & public sector
  • 8.8 Hospitality
  • 8.9 Others

Chapter 9 Market Estimates & Forecast, By Region, 2018-2032 (USD Billion)

  • 9.1 Key trends
  • 9.2 North America
    • 9.2.1 U.S.
    • 9.2.2 Canada
  • 9.3 Europe
    • 9.3.1 UK
    • 9.3.2 Germany
    • 9.3.3 France
    • 9.3.4 Italy
    • 9.3.5 Spain
    • 9.3.6 Nordics
    • 9.3.7 Rest of Europe
  • 9.4 Asia Pacific
    • 9.4.1 China
    • 9.4.2 India
    • 9.4.3 Japan
    • 9.4.4 Australia
    • 9.4.5 South Korea
    • 9.4.6 Southeast Asia
    • 9.4.7 Rest of Asia Pacific
  • 9.5 Latin America
    • 9.5.1 Brazil
    • 9.5.2 Mexico
    • 9.5.3 Argentina
    • 9.5.4 Rest of Latin America
  • 9.6 MEA
    • 9.6.1 South Africa
    • 9.6.2 Saudi Arabia
    • 9.6.3 UAE
    • 9.6.4 Rest of MEA

Chapter 10 Company Profiles

  • 10.1 15Five
  • 10.2 Achievers Solutions Inc.
  • 10.3 ADP Inc.
  • 10.4 Bamboo HR LLC
  • 10.5 Ceridian (Dayforce)
  • 10.6 Cornerstone OnDemand Inc.
  • 10.7 Culture Amp Pty Ltd
  • 10.8 IBM Kenexa
  • 10.9 InMoment
  • 10.10 Kazoo
  • 10.11 Kronos Inc.
  • 10.12 Limeade
  • 10.13 Microsoft Corp.
  • 10.14 Oracle Corp
  • 10.15 Qualtrics
  • 10.16 Salesforce Inc.
  • 10.17 SAP SE
  • 10.18 ServiceNow Inc.
  • 10.19 SurveyMonkey Inc.
  • 10.20 Workday Inc.