实况聊天软体的全球市场

Live Chat Software

出版日期: 2023年01月01日 | 出版商:

Global Industry Analysts, Inc. | 英文 196 Pages | 商品交期: 最快1-2个工作天内

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简介目录

全球实况聊天软体的市场规模预测将从2022年的7亿9,710万美元，到2030年达到14亿美元，在2022年～2030年的分析期间预计将以7.4％的年复合成长率增长。

本报告提供全球实况聊天软体市场相关调查分析，提供市场趋势与推动因素，预测，地区分析，竞争情形等资讯。

调查对像企业范例(全46公司):

Comm100 Network Corporation
Freshdesk
Intercom, Inc.
JivoSite Inc.
Kayako Limited
LiveChat, Inc.
LivePerson, Inc.
LiveZilla GmbH
LogMeIn, Inc.
Olark
Provide Support LLC
SnapEngage, LLC
Userlike UG
Velaro, Inc.
Woopra, Inc.
Zendesk, Inc.

The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and the war`s role in creating global instability means that the trouble on the inflation front is not over yet. Food and fuel inflation will remain a persistent economic problem. Higher retail inflation will impact consumer confidence and spending. As governments combat inflation by raising interest rates, new job creation will slowdown and impact economic activity and growth. Lower capital expenditure is in the offing as companies go slow on investments, held back by inflation worries and weaker demand. With slower growth and high inflation, developed markets seem primed to enter into a recession. Fears of new COVID outbreaks and China's already uncertain post-pandemic path poses a real risk of the world experiencing more acute supply chain pain and manufacturing disruptions this year. Volatile financial markets, growing trade tensions, stricter regulatory environment and pressure to mainstream climate change into economic decisions will compound the complexity of challenges faced. Year 2023 is expected to be tough year for most markets, investors and consumers. Nevertheless, there is always opportunity for businesses and their leaders who can chart a path forward with resilience and adaptability.

Global Live Chat Software Market to Reach $1.4 Billion by 2030

In the changed post COVID-19 business landscape, the global market for Live Chat Software estimated at US$797.1 Million in the year 2022, is projected to reach a revised size of US$1.4 Billion by 2030, growing at a CAGR of 7.4% over the analysis period 2022-2030. Customer Service, one of the segments analyzed in the report, is projected to record a 7.5% CAGR and reach US$808.9 Million by the end of the analysis period. Taking into account the ongoing post pandemic recovery, growth in the Informational segment is readjusted to a revised 6.5% CAGR for the next 8-year period.

The U.S. Market is Estimated at $233.2 Million, While China is Forecast to Grow at 6.9% CAGR

The Live Chat Software market in the U.S. is estimated at US$233.2 Million in the year 2022. China, the world`s second largest economy, is forecast to reach a projected market size of US$246 Million by the year 2030 trailing a CAGR of 6.9% over the analysis period 2022 to 2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 6.7% and 6.2% respectively over the 2022-2030 period. Within Europe, Germany is forecast to grow at approximately 5.7% CAGR.

Select Competitors (Total 46 Featured):

Comm100 Network Corporation
Freshdesk
Intercom, Inc.
JivoSite Inc.
Kayako Limited
LiveChat, Inc.
LivePerson, Inc.
LiveZilla GmbH
LogMeIn, Inc.
Olark
Provide Support LLC
SnapEngage, LLC
Userlike UG
Velaro, Inc.
Woopra, Inc.
Zendesk, Inc.

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
- Influencer Market Insights
- World Market Trajectories
- Impact of COVID-19 Pandemic and Looming Global Recession
- What is Live Chat?
- An Introduction to Live Chat Software
- Global Market Prospects & Outlook
- Retail Emerges as the Leading End-Use Vertical
- Asia-Pacific to Present Considerable Growth Opportunities
- Key Live Chat Statistics
- Competition
- Popular Live Chat Software: A Review
- Live Chat Software - Global Key Competitors Percentage Market Share in 2022 (E)
- Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2022 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
- Significant Benefits of Live Chat Software Compared to Conventional Forms of Customer Support Spurs Growth
- Growing Need for Improved Customer Relationship Management Across Industry Verticals Fuels Adoption of Live Chat Software
- Retail Industry Relies of Live Chat Software for Improved Customer Interactions
- Global Retail Sales in US$ Trillion for the Years 2019, 2021, 2023 and 2025
- Surge in E-Commerce Retail Presents Growth Opportunities for Live Chat Software
- E-Commerce Sales as % of Global Retail Sales for the Years 2015-2025
- Retail E-Commerce Sales Growth by Region (%) for 2019
- Top Countries by Retail Ecommerce Sales (in $ Billion) for 2019
- BFSI Emerges as a Major End-Use for Live Chat Software
- Travel & Hospitality: Providing Customer Support Essential to Survive the COVID-19 Pandemic
- Live Chat Software Gains Importance in IT and Telecom Industry
- Chatbots: An Advanced Expression of Human-Machine Interactions
- Chatbot Engagement among Consumers by Industry in the US: 2019
- Healthcare Looks to Live Chat Solutions to Provide Effective Care
- Innovative Uses & Advancements to Boost Live Chat Software Market
- Lack of Standardization Emerges as a Key Challenge
4. GLOBAL MARKET PERSPECTIVE
- TABLE 1: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 2: World Historic Review for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 3: World 16-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
- TABLE 4: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 5: World Historic Review for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 6: World 16-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
- TABLE 7: World Recent Past, Current & Future Analysis for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 8: World Historic Review for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 9: World 16-Year Perspective for Travel & Hospitality by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
- TABLE 10: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 11: World Historic Review for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 12: World 16-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
- TABLE 13: World Live Chat Software Market Analysis of Annual Sales in US$ Thousand for Years 2014 through 2030
- TABLE 14: World Recent Past, Current & Future Analysis for Live Chat Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 15: World Historic Review for Live Chat Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 16: World 16-Year Perspective for Live Chat Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2014, 2023 & 2030
- TABLE 17: World Recent Past, Current & Future Analysis for Customer Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 18: World Historic Review for Customer Service by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 19: World 16-Year Perspective for Customer Service by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
- TABLE 20: World Recent Past, Current & Future Analysis for Informational by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 21: World Historic Review for Informational by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 22: World 16-Year Perspective for Informational by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
- TABLE 23: World Recent Past, Current & Future Analysis for Sales by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 24: World Historic Review for Sales by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 25: World 16-Year Perspective for Sales by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
- TABLE 26: World Recent Past, Current & Future Analysis for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 27: World Historic Review for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 28: World 16-Year Perspective for Retail & eCommerce by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
- TABLE 29: World Recent Past, Current & Future Analysis for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 30: World Historic Review for Healthcare by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 31: World 16-Year Perspective for Healthcare by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030
- TABLE 32: World Recent Past, Current & Future Analysis for Education by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 33: World Historic Review for Education by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 34: World 16-Year Perspective for Education by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2023 & 2030

III. MARKET ANALYSIS

UNITED STATES
- Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2023 (E)
- Active Players in United States
- TABLE 35: USA Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 36: USA Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 37: USA 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 38: USA Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 39: USA Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 40: USA 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
CANADA
- Active Players in Canada
- TABLE 41: Canada Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 42: Canada Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 43: Canada 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 44: Canada Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 45: Canada Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 46: Canada 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
JAPAN
- Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2023 (E)
- Active Players in Japan
- TABLE 47: Japan Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 48: Japan Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 49: Japan 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 50: Japan Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 51: Japan Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 52: Japan 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
CHINA
- Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2023 (E)
- Active Players in China
- TABLE 53: China Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 54: China Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 55: China 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 56: China Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 57: China Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 58: China 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
EUROPE
- Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2023 (E)
- TABLE 59: Europe Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 60: Europe Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 61: Europe 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 62: Europe Recent Past, Current & Future Analysis for Live Chat Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2022 through 2030 and % CAGR
- TABLE 63: Europe Historic Review for Live Chat Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 64: Europe 16-Year Perspective for Live Chat Software by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2014, 2023 & 2030
- TABLE 65: Europe Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 66: Europe Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 67: Europe 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
FRANCE
- Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2023 (E)
- Active Players in France
- TABLE 68: France Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 69: France Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 70: France 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 71: France Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 72: France Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 73: France 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
GERMANY
- Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2023 (E)
- Active Players in Germany
- TABLE 74: Germany Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 75: Germany Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 76: Germany 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 77: Germany Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 78: Germany Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 79: Germany 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
ITALY
- Active Players in Italy
- TABLE 80: Italy Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 81: Italy Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 82: Italy 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 83: Italy Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 84: Italy Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 85: Italy 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
UNITED KINGDOM
- Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2023 (E)
- Active Players in United Kingdom
- TABLE 86: UK Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 87: UK Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 88: UK 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 89: UK Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 90: UK Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 91: UK 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
REST OF EUROPE
- Active Players in Rest of Europe
- TABLE 92: Rest of Europe Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 93: Rest of Europe Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 94: Rest of Europe 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 95: Rest of Europe Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 96: Rest of Europe Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 97: Rest of Europe 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
ASIA-PACIFIC
- Live Chat Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2023 (E)
- Active Players in Asia-Pacific
- TABLE 98: Asia-Pacific Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 99: Asia-Pacific Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 100: Asia-Pacific 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 101: Asia-Pacific Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 102: Asia-Pacific Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 103: Asia-Pacific 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030
REST OF WORLD
- Active Players in Rest of World
- TABLE 104: Rest of World Recent Past, Current & Future Analysis for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 105: Rest of World Historic Review for Live Chat Software by End-Use - Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 106: Rest of World 16-Year Perspective for Live Chat Software by End-Use - Percentage Breakdown of Value Sales for Retail & eCommerce, Healthcare, IT & Telecom, BFSI, Travel & Hospitality, Education and Other End-Uses for the Years 2014, 2023 & 2030
- TABLE 107: Rest of World Recent Past, Current & Future Analysis for Live Chat Software by Application - Customer Service, Informational and Sales - Independent Analysis of Annual Sales in US$ Thousand for the Years 2022 through 2030 and % CAGR
- TABLE 108: Rest of World Historic Review for Live Chat Software by Application - Customer Service, Informational and Sales Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2014 through 2021 and % CAGR
- TABLE 109: Rest of World 16-Year Perspective for Live Chat Software by Application - Percentage Breakdown of Value Sales for Customer Service, Informational and Sales for the Years 2014, 2023 & 2030

IV. COMPETITION

02-2729-4219

+886-2-2729-4219

License/价格

实况聊天软体的全球市场

Live Chat Software

目录

第1章调查手法

第2章摘要整理

第3章市场分析

第4章竞争