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市场调查报告书
商品编码
1544112

问题管理软体的全球市场

Problem Management Software
出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 194 Pages | 商品交期: 最快1-2个工作天内

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简介目录

到 2030 年，全球问题管理软体市场预计将达到 34 亿美元

全球问题管理软体市场预计到 2023 年将达到 25 亿美元，预计到 2030 年将达到 34 亿美元，2023-2030 年分析期间复合年增长率为 4.7%。问题管理软体是本报告分析的细分市场之一，预计复合年增长率为 5.1%，到分析期结束时将达到 24 亿美元。在分析期间，问题管理服务业的复合年增长率预计为 3.8%。

美国市场预估为6.566亿美元，中国预期复合年增长率为4.5%

到 2023 年，美国问题管理软体市场预计将达到 6.566 亿美元。中国作为全球第二大经济体，预计2030年市场规模将达5.449亿美元，2023年至2030年复合年增长率为4.5%。其他值得注意的区域市场包括日本和加拿大，在分析期间预计复合年增长率分别为 4.4% 和 3.9%。在欧洲，德国的复合年增长率预计为 4.4%。

全球问题管理软体市场—主要趋势与驱动因素总结

问题管理软体：透过高效率解决问题来简化 IT 运营

问题管理软体是一种 IT 专业工具，旨在识别、管理和解决组织IT基础设施中事件和问题的根本原因。与事件管理专注于尽快恢復正常服务不同，问题管理旨在透过解决导致事件的根本问题来防止事件再次发生。该软体为 IT 团队提供了一种系统方法来识别问题、分析根本原因并实施永久性解决方案，以提高 IT 系统的整体稳定性和效能。透过利用问题管理软体，公司可以减少停机时间、提高服务品质并提高 IT 营运效率。

科技进步如何增强问题管理软体？

技术进步显着增强了问题管理软体的功能，使其成为现代 IT 营运更强大、更重要的工具。将人工智慧 (AI) 和机器学习整合到问题管理平台中，可以实现更准确、更有效率的根本原因分析，从而使 IT 团队能够识别出我之前并不明显的模式和相关性。自动化功能可以透过自动执行资料收集、日誌记录和报告等重复性任务来简化问题管理流程，从而使 IT 员工专注于更复杂的问题。预测分析的兴起进一步提高了问题管理软体的主动能力，使企业能够在潜在问题发生之前预测并解决它们。此外，问题管理软体可以与其他 IT 服务管理 (ITSM) 工具集成，例如事件管理和变更管理，以创建更一致和高效的 IT 营运方法，并快速有效地解决问题。这些技术改进促使问题管理软体在各行业中采用，有助于提高 IT 系统的可靠性和效能。

问题管理软体的主要用途和好处是什么？

问题管理软体广泛应用于各行各业，以增强 IT 运营，提供许多好处，例如提高服务可靠性、减少停机时间和优化 IT 资源。在大型企业中，问题管理软体对于管理支援关键业务营运的复杂 IT 环境至关重要，确保在问题影响使用者之前识别并解决问题。在金融服务业，问题管理软体有助于维护金融系统的稳定性和安全性，降低服务中断和资料外洩的风险。在医疗保健产业，问题管理软体可确保医疗 IT 系统的可靠性并防止可能影响患者照护的中断。问题管理软体的主要优点包括改善事件解决方案、降低营运成本、提高服务品质以及提高 IT 效率。透过有系统地解决 IT 问题的根本原因，企业可以防止事件再次发生、提高系统效能并更好地服务客户。

推动问题管理软体市场成长的因素有哪些？

问题管理软体市场的成长是由多种因素所推动的。 IT 环境的日益复杂性和对数位服务的日益依赖是关键驱动因素，组织需要更复杂的工具来管理和解决 IT 问题。此外，人工智慧、机器学习和自动化等技术进步也促进了市场成长，因为它们提高了问题管理软体的功能和效率。随着组织寻求最大限度地减少停机时间并确保其 IT 系统的平稳运行，对 IT 服务的品质和可靠性的日益关注进一步推动了需求。此外，金融、医疗保健和电子商务等重视 IT 可靠性的行业的扩张也促进了市场成长。 ITSM 框架的日益采用和对主动 IT 管理的日益重视也支持了问题管理软体市场的成长。这些因素，加上软体开发的不断创新，正在推动问题管理软体市场的持续成长。

调查企业范例（共42例）

  • Atlassian
  • Axios Systems PLC
  • BMC Software, Inc.
  • Cherwell Software, LLC
  • Freshworks Inc.
  • Ivanti
  • ServiceNow, Inc.
  • Soft Expert Software
  • SolarWinds Worldwide LLC
  • TeamQuest Corporation
  • Zendesk, Inc.

目录

第一章调查方法

第 2 章执行摘要

  • 市场概况
  • 主要企业
  • 市场趋势和驱动因素
  • 全球市场展望

第三章市场分析

  • 美国
  • 加拿大
  • 日本
  • 中国
  • 欧洲
  • 法国
  • 德国
  • 义大利
  • 英国
  • 其他欧洲国家
  • 亚太地区
  • 其他领域

第四章 比赛

简介目录
Product Code: MCP14212

Global Problem Management Software Market to Reach US$3.4 Billion by 2030

The global market for Problem Management Software estimated at US$2.5 Billion in the year 2023, is expected to reach US$3.4 Billion by 2030, growing at a CAGR of 4.7% over the analysis period 2023-2030. Problem Management Software, one of the segments analyzed in the report, is expected to record a 5.1% CAGR and reach US$2.4 Billion by the end of the analysis period. Growth in the Problem Management Services segment is estimated at 3.8% CAGR over the analysis period.

The U.S. Market is Estimated at US$656.6 Million While China is Forecast to Grow at 4.5% CAGR

The Problem Management Software market in the U.S. is estimated at US$656.6 Million in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$544.9 Million by the year 2030 trailing a CAGR of 4.5% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 4.4% and 3.9% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 4.4% CAGR.

Global Problem Management Software Market - Key Trends and Drivers Summarized

Problem Management Software: Streamlining IT Operations with Efficient Issue Resolution

Problem management software is a specialized IT tool designed to identify, manage, and resolve the root causes of incidents and issues within an organization’s IT infrastructure. Unlike incident management, which focuses on restoring normal service as quickly as possible, problem management aims to prevent incidents from recurring by addressing the underlying problems that cause them. This software provides IT teams with a systematic approach to problem identification, root cause analysis, and the implementation of permanent solutions, thereby improving the overall stability and performance of IT systems. By leveraging problem management software, organizations can reduce downtime, enhance service quality, and improve the efficiency of their IT operations.

How Are Technological Advancements Enhancing Problem Management Software?

Technological advancements have significantly enhanced the capabilities of problem management software, making it a more powerful and integral tool for modern IT operations. The integration of artificial intelligence (AI) and machine learning into problem management platforms has enabled more accurate and efficient root cause analysis, allowing IT teams to identify patterns and correlations that may not be immediately apparent. Automation features have streamlined the problem management process by automating repetitive tasks such as data collection, logging, and reporting, freeing up IT staff to focus on more complex issues. The rise of predictive analytics has further improved the proactive capabilities of problem management software, enabling organizations to anticipate and address potential problems before they lead to incidents. Additionally, the integration of problem management software with other IT service management (ITSM) tools, such as incident and change management, has created a more cohesive and efficient approach to IT operations, ensuring that issues are resolved quickly and effectively. These technological improvements are driving the adoption of problem management software across various industries, helping organizations enhance the reliability and performance of their IT systems.

What Are the Key Applications and Benefits of Problem Management Software?

Problem management software is used across a wide range of industries to enhance IT operations, offering numerous benefits that improve service reliability, reduce downtime, and optimize IT resources. In large enterprises, problem management software is essential for managing the complex IT environments that support critical business operations, ensuring that issues are identified and resolved before they impact users. In the financial services sector, problem management software helps maintain the stability and security of financial systems, reducing the risk of service interruptions and data breaches. The healthcare industry relies on problem management software to ensure the reliability of medical IT systems, preventing disruptions that could affect patient care. The primary benefits of problem management software include improved incident resolution, reduced operational costs, enhanced service quality, and increased IT efficiency. By systematically addressing the root causes of IT issues, organizations can prevent recurring incidents, improve system performance, and deliver better service to their customers.

What Factors Are Driving the Growth in the Problem Management Software Market?

The growth in the problem management software market is driven by several factors. The increasing complexity of IT environments and the growing reliance on digital services are significant drivers, as organizations require more advanced tools to manage and resolve IT issues. Technological advancements in AI, machine learning, and automation are also propelling market growth, as these innovations enhance the capabilities and efficiency of problem management software. The rising focus on IT service quality and reliability is further boosting demand, as organizations seek to minimize downtime and ensure the smooth operation of their IT systems. Additionally, the expansion of industries such as finance, healthcare, and e-commerce, where IT reliability is critical, is contributing to market growth. The growing adoption of ITSM frameworks and the increasing emphasis on proactive IT management are also supporting the growth of the problem management software market. These factors, combined with continuous innovation in software development, are driving the sustained growth of the problem management software market.

Select Competitors (Total 42 Featured) -

  • Atlassian
  • Axios Systems PLC
  • BMC Software, Inc.
  • Cherwell Software, LLC
  • Freshworks Inc.
  • Ivanti
  • ServiceNow, Inc.
  • Soft Expert Software
  • SolarWinds Worldwide LLC
  • TeamQuest Corporation
  • Zendesk, Inc.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Global Economic Update
    • Problem Management Software - Global Key Competitors Percentage Market Share in 2024 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Recent Past, Current & Future Analysis for Problem Management Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 2: World Historic Review for Problem Management Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 3: World 16-Year Perspective for Problem Management Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2014, 2024 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 5: World Historic Review for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 6: World 16-Year Perspective for Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 7: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 8: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 9: World 16-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 10: World Problem Management Software Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
    • TABLE 11: USA Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 12: USA Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 13: USA 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • CANADA
    • TABLE 14: Canada Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 15: Canada Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 16: Canada 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • JAPAN
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
    • TABLE 17: Japan Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 18: Japan Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 19: Japan 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • CHINA
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
    • TABLE 20: China Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 21: China Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 22: China 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • EUROPE
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
    • TABLE 23: Europe Recent Past, Current & Future Analysis for Problem Management Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 24: Europe Historic Review for Problem Management Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 25: Europe 16-Year Perspective for Problem Management Software by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2014, 2024 & 2030
    • TABLE 26: Europe Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 27: Europe Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 28: Europe 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • FRANCE
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
    • TABLE 29: France Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 30: France Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 31: France 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • GERMANY
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
    • TABLE 32: Germany Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 33: Germany Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 34: Germany 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • ITALY
    • TABLE 35: Italy Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 36: Italy Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 37: Italy 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • UNITED KINGDOM
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
    • TABLE 38: UK Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 39: UK Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 40: UK 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • REST OF EUROPE
    • TABLE 41: Rest of Europe Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 42: Rest of Europe Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 43: Rest of Europe 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • ASIA-PACIFIC
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
    • TABLE 44: Asia-Pacific Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 45: Asia-Pacific Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 46: Asia-Pacific 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • REST OF WORLD
    • TABLE 47: Rest of World Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 48: Rest of World Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 49: Rest of World 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030

IV. COMPETITION