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市场调查报告书
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1875917

全球饭店及餐饮管理软体市场

Hotel and Hospitality Management Software

出版日期: | 出版商: Market Glass, Inc. (Formerly Global Industry Analysts, Inc.) | 英文 196 Pages | 商品交期: 最快1-2个工作天内

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简介目录

全球饭店及餐饮管理软体市场预计2030年将达67亿美元

全球饭店及餐饮管理软体市场预计在2024年达到49亿美元,到2030年将达到67亿美元,在分析期间(2024-2030年)内复合年增长率(CAGR)为5.3%。本报告分析的细分市场之一-本地部署软体,预计复合年增长率为5.1%,到分析期末将达到38亿美元。 SaaS软体细分市场预计在分析期间内复合年增长率为5.5%。

美国市场规模估计为13亿美元,而中国市场预计将以5.1%的复合年增长率成长。

预计2024年,美国饭店及餐饮管理软体市场规模将达13亿美元。作为世界第二大经济体,中国市场预计到2030年将达到11亿美元,2024年至2030年的复合年增长率(CAGR)为5.1%。其他值得关注的区域市场包括日本和加拿大,预计在分析期内,这两个市场的复合年增长率将分别达到4.9%和4.2%。在欧洲,德国的复合年增长率预计将达到约4.5%。

全球饭店及餐饮管理软体市场-主要市场趋势与驱动因素概述

饭店及餐饮管理软体是提高营运效率和改善宾客体验的关键吗?

饭店及餐饮管理软体已成为现代饭店业不可或缺的工具,但为何它对简化营运流程和提供卓越的宾客体验如此重要?饭店管理软体能够协助饭店自动化管理各种营运任务,包括预订、入住、付款、客房清洁和客户关係管理 (CRM)。透过将所有活动整合到一个平台上,酒店经营者可以有效率地管理日常营运。

这款软体的吸引力在于它能够在提升营运效率的同时提高宾客满意度。随着饭店业的不断发展,饭店需要提供个人化且流畅的体验,这需要先进的系统来追踪预订、管理客房并满足宾客的偏好。饭店管理软体能够帮助饭店减少人为错误、优化资源分配,并提供顺畅无忧的宾客体验,使其成为现代饭店业不可或缺的一部分。

科技如何推动饭店和餐饮管理软体的发展?

技术创新大大提升了饭店及餐饮管理软体的功能和灵活性,使营运商能够提供更个人化的服务并提高营运效率。其中最具影响力的发展之一是云端基础系统的整合。云端技术使饭店经营者能够透过网路连线随时随​​地管理经营,从而显着提升了灵活性、扩充性和可存取性。云端基础软体还支援即时更新,共用分散各地的酒店员工能够及时了解最新信息,从而改善协作和服务交付。

行动技术进一步革新了饭店管理,使员工和客人能够透过智慧型手机和平板电脑存取系统。行动入住和退房流程日益普及,让客人无需前往传统的前台,即可透过数位化方式管理住宿。这不仅缩短了等待时间,提升了客人的体验,也简化了饭店员工的工作,使他们能够专注于其他重要任务。此外,行动应用程式还能帮助饭店员工更有效率地管理客房清洁安排、客房服务请求和维护工作,从而实现更快捷、更有序的营运。

人工智慧 (AI) 和机器学习在饭店管理软体的发展中扮演关键角色。例如,AI 驱动的聊天机器人使饭店能够提供全天候客户服务,自动处理一般咨询、预订请求和客人偏好。这些聊天机器人可以提供客房服务协助、提案当地景点并回答常见问题,从而缩短回应时间并减轻员工的工作量。机器学习演算法还可以分析客人数据,提供个人化服务,例如个人化优化的促销活动、客房升级和会员奖励,最终加强与客人的关係并提高客人满意度。

另一个重大进展是将物业管理系统 (PMS) 与其他软体解决方案(例如收益管理系统 (RMS)、客户关係管理 (CRM) 工具和销售点 (POS) 系统)整合。这种整合使酒店能够集中数据并简化不同部门的运作。例如,收益管理系统分析市场趋势和预订模式,动态调整房价以最大限度地提高盈利;而 CRM 工具则追踪客人的偏好和历史记录,使饭店能够提供个人化服务和精准行销。

数据分析也能透过提供关于饭店营运和顾客行为的可操作洞察,增强饭店管理软体的功能。先进的报告工具​​使饭店能够即时分析运转率、客户满意度评分和财务表现。这些洞察使酒店经营者能够做出数据驱动的决策,从而优化定价、人员配备和行销策略,最终提高营运效率和盈利。

智慧客房技术的整合是另一项关键创新。许多饭店管理系统现在都支援物联网 (IoT) 设备的使用,使客人能够透过行动应用程式或语音指令控制房间的照明、温度和娱乐系统等功能。这为客人带来了更多便利,让他们在入住期间拥有更大的控制权和个人化体验,从而提升整体入住感受。

为什么饭店和餐饮管理软体对宾客体验和营运效率至关重要?

饭店及餐饮管理软体能够简化饭店营运的各个环节,从预订到退房,从而优化营运效率,并为宾客提供卓越的体验。在宾客满意度至关重要的行业中,提供个人化、及时且无误的服务至关重要。饭店管理软体集中管理宾客讯息,并追踪宾客的偏好、特殊要求和会员等级,使员工能够提供更个人化的服务。例如,经常入住某家饭店的宾客可能对特定房型或饮食限制有偏好;软体可以记住并满足这些偏好,从而提高宾客满意度和忠诚度。

该软体还简化了预订流程,允许透过多种管道预订客房,包括网站、行动应用程式和线上旅行社 (OTA)。它能即时自动更新这些平台上的客房供应情况,从而降低超额预订和不同预订管道之间资讯沟通不良的风险。透过提供无缝的预订体验,饭店可以从客人首次接触开始提升宾客体验。

饭店管理软体的另一个关键优势在于提升营运效率。以往需要大量的人工操作任务,例如房间分配、计费和客房清洁协调,现在可以透过集中式系统实现自动化或流程简化。这降低了人为错误的风险,确保了服务的一致性,并使员工能够专注于更高价值的任务,例如与客人互动和管理饭店设施。例如,自动化的客房清洁计画可确保房间在空屋后立即清洁完毕,迎接下一位客人,从而优化房间周转率,提高客人满意度。

此外,饭店管理软体能够根据即时数据制定动态定价策略,进而提升收益管理水准。透过分析市场需求、竞争对手定价以及历史运转率趋势,该软体能够自动调整房价,以最大限度地提高收益,无论是在旺季、特殊活动期间还是淡季。这种精准的定价控制确保了价格始终保持竞争力并反映市场状况,从而在不影响宾客体验的前提下提升饭店盈利。

与POS系统整合对于管理其他饭店服务也至关重要,例如餐饮服务、水疗护理和活动预订。客人可以将餐费、活动费和其他消费直接记入房费,系统在一个易于访问的平台上管理所有交易。这简化了退房流程,提升了客人体验,并为饭店提供所有收入来源的清晰记录。

哪些因素正在推动饭店及餐饮管理软体市场的成长?

饭店及餐饮管理软体市场的成长受多种因素驱动,包括对个人化宾客体验日益增长的需求、饭店业持续的数位转型以及在竞争激烈的市场中对营运效率的追求。其中一个关键驱动因素是宾客期望的改变。旅客越来越希望在整个入住期间获得个人化且流畅的体验。饭店管理软体透过提供客製化服务,例如个人化客房设施和基于宾客偏好的定向促销活动,帮助饭店满足这些不断变化的期望。

云端基础解决方案的普及也是推动市场成长的关键因素之一。基于云端的饭店管理软体具有灵活性、扩充性和成本效益,使其成为各种规模饭店的理想选择。它使酒店能够远端管理运营,确保业务永续营运,并实现多地点物业间的顺畅沟通。云端系统减少了对昂贵的本地硬体和IT维护的需求,从而节省成本,使饭店能够专注于核心业务。

对数据驱动决策的日益重视也推动了对先进饭店管理软体的需求。即时数据分析和报告工具能够帮助旅馆经营者深入了解宾客行为、运转率趋势和财务表现。这些数据使他们能够就定价、人员配备和行销策略做出明智的决策,最终提高盈利和营运效率。

线上旅行社 (OTA) 和第三方预订平台的蓬勃发展进一步凸显了整合软体解决方案的必要性。饭店必须管理多个预订管道,并确保所有平台上的客房、价格和预订资讯同步更新。饭店管理软体中的整合通路管理功能可确保预订资讯自动更新,以避免超额预订等问题,并优化运转率。

酒店业日益重视永续性和资源效率,也推动了现代酒店管理软体的普及。许多解决方案都包含有助于管理能源消耗、减少废弃物和简化客房清洁流程的功能。例如,与管理系统整合的智慧客房技术可以根据房间入住率调节照明和温度,在确保客人舒适度的同时降低能源消耗。永续性措施不仅可以降低营运成本,还能吸引具有环保意识的旅客。

最后,新冠疫情的持续影响加速了饭店业对非接触式服务和数位化解决方案的需求。饭店正越来越多地采用非接触式入住和退房流程、手机房卡和数位支付,以提升宾客的安全性和便利性。支援这些功能的饭店管理软体对于提供现代化、流畅的体验并满足健康和安全准则至关重要。

在对个人化服务需求不断增长、云端运算技术不断进步以及向更有效率、数据驱动型营运模式转型等因素的推动下,饭店及餐饮管理软体市场预计将迎来显着成长。随着饭店持续将宾客满意度和卓越营运放在首位,管理软体将继续成为打造无缝衔接、令人难忘的体验的关键工具,从而助力饭店在竞争激烈的餐饮业中取得成功。

部分:

细分市场(本地部署、SaaS)、饭店类型(商务旅馆、历史/精品饭店、度假村及水疗中心)

受访公司范例

  • Delta Software
  • eZee Technosys Pvt. Ltd.
  • Infor
  • innRoad
  • Intertec Systems LLC
  • IRiS Software Systems Ltd.
  • Oracle Corporation
  • Protel hotelsoftware GmbH
  • Sabre Corporation
  • Trawex Technologies Pvt. Ltd.

人工智慧集成

我们正在利用检验的专家内容和人工智慧工具来变革市场和竞争情报。

Market Glass, Inc. 并没有采用查询LLM 或产业专用的SLM 的典型方法,而是建立了一个由世界各地领域专家精心策划的内容库,其中包括视频转录、博客、搜寻引擎研究以及大量的公司、产品/服务和市场数据。

关税影响係数

在最新发布的报告中,Market Glass, Inc. 将关税对地理市场的影响纳入考量,并根据公司总部所在地、製造地以及进出口(成品和OEM产品)情况,预测企业竞争地位的变化。这种复杂多变的市场现实会从多个方面影响竞争对手,包括增加销货成本、降低盈利和重组供应链,同时也会影响微观和宏观市场动态。

目录

第一章调查方法

第二章执行摘要

  • 市场概览
  • 主要企业
  • 市场趋势和驱动因素
  • 全球市场展望

第三章 市场分析

  • 美国
  • 加拿大
  • 日本
  • 中国
  • 欧洲
  • 法国
  • 德国
  • 义大利
  • 英国
  • 其他欧洲
  • 亚太地区
  • 世界其他地区

第四章 竞赛

简介目录
Product Code: MCP12441

Global Hotel and Hospitality Management Software Market to Reach US$6.7 Billion by 2030

The global market for Hotel and Hospitality Management Software estimated at US$4.9 Billion in the year 2024, is expected to reach US$6.7 Billion by 2030, growing at a CAGR of 5.3% over the analysis period 2024-2030. On-Premise Software, one of the segments analyzed in the report, is expected to record a 5.1% CAGR and reach US$3.8 Billion by the end of the analysis period. Growth in the SaaS-based Software segment is estimated at 5.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$1.3 Billion While China is Forecast to Grow at 5.1% CAGR

The Hotel and Hospitality Management Software market in the U.S. is estimated at US$1.3 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$1.1 Billion by the year 2030 trailing a CAGR of 5.1% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 4.9% and 4.2% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 4.5% CAGR.

Global Hotel and Hospitality Management Software Market - Key Trends and Drivers Summarized

Is Hotel and Hospitality Management Software the Key to Streamlined Operations and Enhanced Guest Experiences?

Hotel and hospitality management software has become an essential tool for the modern hospitality industry, but why is it so critical for streamlining operations and delivering exceptional guest experiences? Hotel management software helps automate and manage various operational tasks, including bookings, check-ins, payments, housekeeping, customer relationship management (CRM), and more. It centralizes all activities into a single platform, allowing hotel operators to manage daily operations efficiently and effectively.

The appeal of this software lies in its ability to enhance operational efficiency while improving guest satisfaction. As the hospitality industry evolves, hotels are expected to offer personalized, seamless experiences, which require advanced systems to track reservations, manage rooms, and ensure that guest preferences are met. By leveraging hotel management software, hotels can reduce manual errors, optimize resource allocation, and provide a smooth, hassle-free experience for guests, making it a crucial component of modern hospitality businesses.

How Has Technology Advanced Hotel and Hospitality Management Software?

Technological advancements have significantly enhanced the functionality and versatility of hotel and hospitality management software, enabling businesses to offer more personalized services and operate more efficiently. One of the most impactful developments is the integration of cloud-based systems. Cloud technology allows hoteliers to manage their operations from anywhere with an internet connection, offering greater flexibility, scalability, and accessibility. Cloud-based software also supports real-time updates, ensuring that hotel staff across multiple locations can stay synchronized, improving coordination and service delivery.

Mobile technology has further revolutionized hotel management by enabling staff and guests to interact with the system from their smartphones or tablets. Mobile check-in and check-out processes have become increasingly common, allowing guests to bypass traditional front desk interactions and manage their stay digitally. This not only improves the guest experience by reducing wait times but also streamlines operations for hotel staff, freeing up time for other critical tasks. Additionally, mobile apps allow hotel staff to manage housekeeping schedules, room service requests, and maintenance tasks more efficiently, resulting in a more responsive and organized operation.

Artificial intelligence (AI) and machine learning have played a significant role in advancing hotel management software. AI-powered chatbots, for instance, allow hotels to provide 24/7 customer service, handling common inquiries, booking requests, and guest preferences automatically. These chatbots can assist with room service, offer recommendations for local attractions, and address frequently asked questions, improving response times and reducing the workload on staff. Machine learning algorithms also analyze guest data to offer personalized services, such as tailored promotions, room upgrades, or loyalty rewards, which help build stronger guest relationships and improve satisfaction.

Another major advancement is the integration of property management systems (PMS) with other software solutions, such as revenue management systems (RMS), customer relationship management (CRM) tools, and point-of-sale (POS) systems. This level of integration allows hotels to centralize data and streamline operations across different departments. For example, revenue management systems analyze market trends and booking patterns to dynamically adjust room rates for maximum profitability, while CRM tools track guest preferences and history, enabling hotels to provide personalized service and targeted marketing efforts.

Data analytics has also enhanced the capabilities of hotel management software by providing hotels with actionable insights into their operations and guest behavior. Through advanced reporting tools, hotels can analyze occupancy rates, guest satisfaction scores, and financial performance in real time. These insights allow hoteliers to make data-driven decisions that optimize pricing, staffing, and marketing strategies, ultimately improving operational efficiency and profitability.

The integration of smart room technology is another key innovation. Many hotel management systems now support the use of IoT (Internet of Things) devices, allowing guests to control room features such as lighting, temperature, and entertainment systems through mobile apps or voice commands. This adds a layer of convenience for guests and enhances the overall experience by offering greater control and personalization during their stay.

Why Is Hotel and Hospitality Management Software Critical for Guest Experience and Operational Efficiency?

Hotel and hospitality management software is critical for delivering exceptional guest experiences while optimizing operational efficiency because it streamlines every aspect of hotel management, from booking to checkout. In an industry where guest satisfaction is paramount, the ability to offer personalized, timely, and error-free service is essential. Hotel management software centralizes guest information, enabling hotels to track preferences, special requests, and loyalty status, allowing staff to provide more personalized service. For example, a guest who frequently stays at a particular hotel may prefer a specific room or have dietary restrictions, and the software ensures that these preferences are remembered and catered to, improving guest satisfaction and loyalty.

The software also simplifies the reservation process, allowing guests to book rooms through multiple channels, including websites, mobile apps, and online travel agencies (OTAs). It automatically updates availability across these platforms in real time, reducing the risk of overbookings or miscommunication between different booking sources. By offering a seamless booking experience, hotels can enhance the guest experience from the very first interaction.

Operational efficiency is another critical benefit of hotel management software. Tasks that once required significant manual effort, such as room assignments, billing, and housekeeping coordination, can now be automated or streamlined through a centralized system. This reduces the risk of human error, ensures consistency in service, and frees up staff to focus on higher-value tasks, such as interacting with guests or managing hotel amenities. For example, automated housekeeping schedules ensure that rooms are cleaned and prepared for new guests as soon as they become available, optimizing room turnover and improving guest satisfaction.

Additionally, hotel management software improves revenue management by enabling dynamic pricing strategies based on real-time data. By analyzing market demand, competitor pricing, and historical occupancy trends, the system can adjust room rates automatically to maximize revenue, whether it's during peak seasons, special events, or low-demand periods. This level of control helps hotels increase profitability without sacrificing the guest experience, as pricing remains competitive and reflective of current market conditions.

The software’s ability to integrate with POS systems is also vital for managing other hotel services, such as dining, spa treatments, and event bookings. Guests can charge meals, activities, or other purchases directly to their room, and the system keeps track of all transactions in a single, easy-to-access platform. This simplifies billing at checkout, enhances the guest experience, and provides the hotel with a clear record of all revenue streams.

What Factors Are Driving the Growth of the Hotel and Hospitality Management Software Market?

Several factors are driving the growth of the hotel and hospitality management software market, including the increasing demand for personalized guest experiences, the rise of digital transformation in the hospitality industry, and the need for operational efficiency in a competitive market. One of the key drivers is the shift in guest expectations, as travelers increasingly seek personalized and seamless experiences throughout their stay. Hotel management software enables hotels to offer tailored services, such as personalized room amenities or targeted promotions based on guest preferences, helping businesses meet these evolving expectations.

The adoption of cloud-based solutions is another significant factor contributing to market growth. Cloud-based hotel management software offers flexibility, scalability, and cost-effectiveness, making it an attractive option for hotels of all sizes. It allows hotels to manage operations remotely, ensuring business continuity and streamlined communication, even for properties with multiple locations. Cloud-based systems also reduce the need for expensive on-site hardware and IT maintenance, lowering costs and allowing hotels to focus on core operations.

The increasing emphasis on data-driven decision-making is also driving demand for advanced hotel management software. With access to real-time data analytics and reporting tools, hoteliers can gain insights into guest behavior, occupancy trends, and financial performance. This data enables hotels to make informed decisions regarding pricing, staffing, and marketing strategies, ultimately improving profitability and operational efficiency.

The growth of online travel agencies (OTAs) and third-party booking platforms has further highlighted the need for integrated software solutions. Hotels must manage multiple booking channels, ensuring that room availability, pricing, and reservations are synchronized across all platforms. Channel management integration in hotel management software ensures that bookings are automatically updated, preventing issues such as overbooking and optimizing occupancy rates.

The rising focus on sustainability and resource efficiency in the hospitality industry is also influencing the adoption of modern hotel management software. Many solutions now include features that help hotels manage energy consumption, reduce waste, and streamline housekeeping efforts. For example, smart room technology integrated with the management system can adjust lighting and temperature based on occupancy, reducing energy use while maintaining guest comfort. Sustainability efforts not only reduce operating costs but also appeal to environmentally conscious travelers.

Finally, the ongoing effects of the COVID-19 pandemic have accelerated the need for contactless services and digital solutions in the hospitality industry. Hotels are increasingly adopting contactless check-in and check-out processes, mobile room keys, and digital payments to enhance safety and convenience for guests. Hotel management software that supports these features has become essential for meeting health and safety guidelines while delivering a modern, frictionless experience.

With the increasing demand for personalized service, advancements in cloud technology, and the push for more efficient, data-driven operations, the hotel and hospitality management software market is set for significant growth. As hotels continue to prioritize guest satisfaction and operational excellence, management software will remain a critical tool in delivering the seamless, memorable experiences that drive success in the competitive hospitality industry.

SCOPE OF STUDY:

The report analyzes the Hotel and Hospitality Management Software market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Segment (On-Premise, SaaS-Based); Hotel Type (Business Hotels, Heritage & Boutique Hotels, Resorts & Spas)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 46 Featured) -

  • Delta Software
  • eZee Technosys Pvt. Ltd.
  • Infor
  • innRoad
  • Intertec Systems LLC
  • IRiS Software Systems Ltd.
  • Oracle Corporation
  • Protel hotelsoftware GmbH
  • Sabre Corporation
  • Trawex Technologies Pvt. Ltd.

AI INTEGRATIONS

We're transforming market and competitive intelligence with validated expert content and AI tools.

Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Trade Shocks, Uncertainty, and the Structural Rewiring of the Global Economy
    • How Trump's Tariffs Impact the Market? The Big Question on Everyone's Mind
    • Global Economic Update
    • Hotel and Hospitality Management Software - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Expansion of the Global Hospitality Industry Spurs Adoption of Advanced Management Software
    • Technological Advancements in Mobile Apps and Guest Management Systems Propel Innovation in Hospitality Software
    • Growth in Use of Property Management Systems (PMS) and Central Reservation Systems (CRS) Expands Opportunities
    • Technological Integration for Contactless Check-in and Digital Key Solutions Expands Market Potential
    • Role of Hotel Software in Supporting Loyalty Programs and Personalized Guest Services Strengthens Market Demand
    • Technological Advancements in AI-powered Guest Communication and Chatbots Drive Market Innovation
    • Growth in Use of Software for Event Management and Conference Bookings Expands Market Opportunities
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Hotel and Hospitality Management Software Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World Historic Review for Hotel and Hospitality Management Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 4: World 15-Year Perspective for Hotel and Hospitality Management Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 6: World Historic Review for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 7: World 15-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for SaaS-based by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World Historic Review for SaaS-based by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 10: World 15-Year Perspective for SaaS-based by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 11: World Recent Past, Current & Future Analysis for Business Hotels by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 12: World Historic Review for Business Hotels by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 13: World 15-Year Perspective for Business Hotels by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Heritage & Boutique Hotels by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World Historic Review for Heritage & Boutique Hotels by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 16: World 15-Year Perspective for Heritage & Boutique Hotels by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 17: World Recent Past, Current & Future Analysis for Resorts & Spas by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 18: World Historic Review for Resorts & Spas by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 19: World 15-Year Perspective for Resorts & Spas by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 20: USA Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 21: USA Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 22: USA 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 23: USA Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 24: USA Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 25: USA 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • CANADA
    • TABLE 26: Canada Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Canada Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 28: Canada 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 29: Canada Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 30: Canada Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 31: Canada 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • JAPAN
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 32: Japan Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 33: Japan Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 34: Japan 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 35: Japan Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 36: Japan Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 37: Japan 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • CHINA
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 38: China Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: China Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 40: China 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 41: China Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 42: China Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 43: China 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • EUROPE
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 44: Europe Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 45: Europe Historic Review for Hotel and Hospitality Management Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 46: Europe 15-Year Perspective for Hotel and Hospitality Management Software by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030
    • TABLE 47: Europe Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 48: Europe Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 49: Europe 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 50: Europe Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Europe Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 52: Europe 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • FRANCE
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 53: France Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 54: France Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 55: France 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 56: France Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: France Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 58: France 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • GERMANY
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 59: Germany Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 60: Germany Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 61: Germany 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 62: Germany Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Germany Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 64: Germany 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • ITALY
    • TABLE 65: Italy Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 66: Italy Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 67: Italy 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 68: Italy Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 69: Italy Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 70: Italy 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • UNITED KINGDOM
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 71: UK Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 72: UK Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 73: UK 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 74: UK Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 75: UK Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 76: UK 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • REST OF EUROPE
    • TABLE 77: Rest of Europe Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 78: Rest of Europe Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 79: Rest of Europe 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 80: Rest of Europe Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 81: Rest of Europe Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 82: Rest of Europe 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • ASIA-PACIFIC
    • Hotel and Hospitality Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 83: Asia-Pacific Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 84: Asia-Pacific Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 85: Asia-Pacific 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 86: Asia-Pacific Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 87: Asia-Pacific Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 88: Asia-Pacific 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030
  • REST OF WORLD
    • TABLE 89: Rest of World Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 90: Rest of World Historic Review for Hotel and Hospitality Management Software by Segment - On-Premise and SaaS-based Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 91: Rest of World 15-Year Perspective for Hotel and Hospitality Management Software by Segment - Percentage Breakdown of Value Sales for On-Premise and SaaS-based for the Years 2015, 2025 & 2030
    • TABLE 92: Rest of World Recent Past, Current & Future Analysis for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 93: Rest of World Historic Review for Hotel and Hospitality Management Software by Hotel Type - Business Hotels, Heritage & Boutique Hotels and Resorts & Spas Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 94: Rest of World 15-Year Perspective for Hotel and Hospitality Management Software by Hotel Type - Percentage Breakdown of Value Sales for Business Hotels, Heritage & Boutique Hotels and Resorts & Spas for the Years 2015, 2025 & 2030

IV. COMPETITION