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主动服务市场规模、份额和趋势分析报告：按服务、按技术、按最终用途、按公司规模、按应用、细分趋势，2023-2030 年
市场调查报告书
商品编码
1301245

主动服务市场规模、份额和趋势分析报告：按服务、按技术、按最终用途、按公司规模、按应用、细分趋势，2023-2030 年

Proactive Services Market Size, Share & Trends Analysis Report By Service (Technical Support, Design & Consulting), By Technology (Analytics, AI), By End-use, By Enterprise Size, By Application, And Segment Forecasts, 2023 - 2030
出版日期: | 出版商: Grand View Research | 英文 100 Pages | 商品交期: 2-10个工作天内

价格

主动服务市场增长和趋势

GrandView Research, Inc.最新报告显示，到2030年，全球主动服务市场规模预计将达到181.9亿美元，2023年至2030年復合年增长率为20.8%。

客户期望的不断提高、电子商务和其他购物应用程序的高渗透率以及智能手机使用量的增加正在推动对主动服务的需求。降低运营成本、增加可用性和正常运行时间、提高品牌忠诚度和提高保留率等优势预计将进一步推动市场增长。高级分析、人工智能 (AI) 和机器学习 (ML) 等先进技术的引入预计将有助于细分客户类型并提供个性化体验，从而推动市场增长。

采用主动服务使组织不仅能够满足正常的客户期望，还能了解潜在需求。在问题出现之前主动联繫客户有助于加强客户关係。此外，实施主动服务可以及早发现负面信号并保护您的组织免遭升级。通过利用实时数据，主动服务可以帮助准确的客户细分，并可用于提供更多定制的产品和服务。此外，主动服务可以提供有价值的客户反馈，从而通过查明需要改进的领域来提高组织的生产力。

大公司正在实施主动服务，以获得相对于竞争对手的竞争优势。许多初创公司和中小型企业 (SME) 也正在使用这些服务来打造强大的品牌。因此，为了控製成本并节省时间，组织更愿意在问题变得严重之前发现并解决问题。例如，Facebook 在其网站和移动应用程序上提供了回答常见问题的内容。Facebook 还允许用户连接到动态帮助部分，该部分提供有关各种主题的文檔。

主动服务市场报告亮点

  • 到 2022 年，託管服务部门将占据最大的收入份额，超过 38.5%，因为该部门提供的优势包括盲点 IT 监控、遵守服务水平协议要求、降低运营成本和提高运营效率。
  • 预计人工智能行业在预测期内的复合年增长率为21.8%。人工智能为组织提供了多种功能，包括高级搜索选项、推荐机制、自动决策和语音识别。所有这些功能都有助于提供主动服务。此外，人工智能支持复杂的分析能力，这是推动该行业增长的最重要因素之一。
  • 中小企业细分市场在预测期内将以22.6% 的复合年增长率增长，因为中小企业可以享受各种好处，例如通过采用主动服务提高运营效率、降低运营成本以及获得企业级支持，预计将经历非凡的增长。
  • 端点管理领域预计在预测期内復合年增长率为 22.6%。由于能够监督和验证端点设备访问权限，该领域的需求量很大。更简单的自动化也会增加安全风险，因此企业正在端点管理上投入资源，以减少安全威胁并确保遵守安全策略。
  • 通过满足不断增长的客户期望并让客户了解最新信息，预计零售业在预测期内的复合年增长率将达到 20.6%。此外，零售行业专注于提供个性化的产品和服务，这些产品和服务可以藉助主动服务传达给客户。
  • 北美地区占比最大，2022年将超过34.8%。随着零售业对提供定制产品和服务的坚定信念不断发展，该地区对主动服务的需求量很大。此外，北美支持稳定的 IT 基础设施，这对于顺利交付这些服务至关重要。
  • 主要参与者拥有长期的经营业绩、庞大的客户群和显着的竞争力。除了无机增长战略外，供应商还强调售后服务，以确保已安装产品的定期维护。

目录

第一章 调查方法和范围

  • 调查方法细分及范围
  • 信息采购
    • 购买的数据库
    • GVR 内部数据库
    • 次要信息和第三方观点
    • 初步调查
  • 信息分析
    • 数据分析模型
  • 市场形成和数据可视化
  • 验证和发布数据

第二章执行摘要

  • 主动服务市场 - 竞争概况

3. 主动服务的市场变量、趋势和范围

  • 市场谱系展望
    • 母公司市场展望
  • 行业价值链分析
  • 市场动态
    • 市场驱动因素分析
    • 市场製约因素/挑战分析
    • 市场机会分析
  • 商业环境分析工具
    • 波特五力分析
    • PEST分析
  • COVID-19 感染的影响分析

第四章主动服务市场服务展望

  • 2022 年和 2030 年主动服务市场份额（按服务划分）
  • 设计与咨询
    • 2018-2030 年市场规模估计和预测
  • 託管服务
    • 2018-2030 年市场规模估计和预测
  • 技术支援
    • 2018-2030 年市场规模估计和预测

5.主动服务市场：技术视角

  • 2022 年和 2030 年主动服务技术市场份额
  • 分析
    • 2018-2030 年市场规模估计和预测
  • 人工智能
    • 2018-2030 年市场规模估计和预测
  • 其他
    • 2018-2030 年市场规模估计和预测

第六章主动服务市场公司规模展望

  • 2022 年和 2030 年按公司规模划分的主动服务市场份额
  • 大公司
    • 2018-2030 年市场规模估计和预测
  • 中小企业
    • 2018-2030 年市场规模估计和预测

第七章主动服务市场应用展望

  • 2022 年和 2030 年按应用划分的主动服务市场份额
  • 云管理
    • 2018-2030 年市场规模估计和预测
  • 客户体验管理
    • 2018-2030 年市场规模估计和预测
  • 数据中心管理
    • 2018-2030 年市场规模估计和预测
  • 端点管理
    • 2018-2030 年市场规模估计和预测
  • 网络管理
    • 2018-2030 年市场规模估计和预测
  • 其他
    • 2018-2030 年市场规模估计和预测

第八章主动服务市场最终用途展望

  • 2022 年和 2030 年按最终用途划分的主动服务市场份额
  • BFSI
    • 2018-2030 年市场规模估计和预测
  • 政府
    • 2018-2030 年市场规模估计和预测
  • 卫生保健
    • 2018-2030 年市场规模估计和预测
  • 製造业
    • 2018-2030 年市场规模估计和预测
  • 媒体和传播
    • 2018-2030 年市场规模估计和预测
  • 零售
    • 2018-2030 年市场规模估计和预测
  • 其他
    • 2018-2030 年市场规模估计和预测

9.主动服务市场：区域展望

  • 2022 年和 2030 年主动服务的区域市场份额
  • 北美
    • 2018-2030 年市场估计和预测
    • 按服务划分，2018-2030
    • 按技术划分，2018-2030
    • 按公司规模划分，2018-2030
    • 按申请，2018-2030
    • 按最终用途分类，2018-2030
    • 美国
    • 加拿大
  • 欧洲
    • 2018-2030 年市场估计和预测
    • 按服务划分，2018-2030
    • 按技术划分，2018-2030
    • 按公司规模划分，2018-2030
    • 按申请，2018-2030
    • 按最终用途分类，2018-2030
    • 英国
    • 德国
    • 法国
    • 意大利
    • 西班牙
  • 亚太地区
    • 2018-2030 年市场估计和预测
    • 按服务划分，2018-2030
    • 按技术划分，2018-2030
    • 按公司规模划分，2018-2030
    • 按申请，2018-2030
    • 按最终用途分类，2018-2030
    • 中国
    • 印度
    • 日本
    • 澳大利亚
    • 韩国
  • 拉丁美洲
    • 2018-2030 年市场估计和预测
    • 按服务划分，2018-2030
    • 按技术划分，2018-2030
    • 按公司规模划分，2018-2030
    • 按申请，2018-2030
    • 按最终用途分类，2018-2030
    • 巴西
    • 墨西哥
    • 阿根廷
  • 中东和非洲
    • 2018-2030 年市场估计和预测
    • 按服务划分，2018-2030
    • 按技术划分，2018-2030
    • 按公司规模划分，2018-2030
    • 按申请，2018-2030
    • 按最终用途分类，2018-2030
    • 阿拉伯联合酋长国
    • 沙特阿拉伯
    • 南非

第10章 竞争格局

  • 公司分类（成熟公司、新兴公司）
  • 2022 年公司排名/股票分析
  • 2022 年热图分析
  • 战略规划
  • 公司简介（公司概况、业绩、产品概况、战略举措）
    • Amazon Web Services, Inc.
    • Avaya Inc.
    • Cisco Systems, Inc
    • DXC Technology
    • Fortinet, Inc.
    • Genesys
    • Hewlett Packard Enterprise Company
    • Huawei Technologies Co., Ltd
    • International Business Machines Corporation
    • Juniper Network, Inc.
    • LivePerson, Inc
    • Microsoft Corporation
    • NICE
    • Symantec Corporation
Product Code: GVR-4-68038-792-6

Proactive Services Market Growth & Trends

The global proactive services market size is expected to reach USD 18.19 billion by 2030, according to the new reports of Grand View Research, Inc., registering a CAGR of 20.8% from 2023 to 2030. The heightened customer expectations, high adoption of e-commerce and other shopping applications, along with increased use of smartphones have triggered the need for proactive services. Benefits, such as lower operational cost, increased availability & uptime, increased brand loyalty, and enhanced retention rate, will further boost the market growth. Implementing advanced technologies, such as advanced analytics, Artificial Intelligence (AI), and Machine Learning (ML), helps segregate customer types and offer them a personalized experience, which is expected to drive market growth.

The adoption of proactive services allows the organization to not only meet regular customer expectations but also understand their latent needs. Proactively reaching out to customers before an issue arises helps strengthen the customer relationship. Moreover, the implementation of proactive services can protect organizations against escalations by identifying negativity at the earliest warning. By utilization of real-time data, proactive services help in accurate customer segmentation, which can further be used for offering customized products and services. In addition, proactive services allow customers to give valuable feedback, which, in turn, helps organizations in improving their productivity by correctly understanding areas of improvement.

Large-scale enterprises are implementing proactive services to gain a competitive advantage over others. A lot of startups and Small & Medium Enterprises (SMEs) are also observed to take the help of these services for strong brand establishment. A reactive business model faces more inbound calls, which can be costly for businesses; thus, to manage cost and save time, organizations prefer to identify and remediate the issue before they turn into bigger problems. For instance, Facebook provides content on its website and mobile application that answers frequently asked questions. In this way, they reduce the chances of support tickets being raised, Facebook would additionally allow users to connect with their dynamic help section that provides documentation on various topics.

Proactive Services Market Report Highlights

  • The managed service segment accounted for the largest revenue share of over 38.5% in 2022 due to the benefits that this segment offers, such as IT monitoring with zero blind spots, compliance with service-level agreement requirements, reduced operational expense, and enhanced operational efficiency
  • The AI segment is expected to register the highest CAGR of 21.8% during the forecast period. AI offers multiple capabilities to organizations, such as advanced search options, recommendation mechanisms, automated decision-making, and voice recognition. All these features help in delivering proactive services. Moreover, it supports sophisticated analytical capabilities, which is one of the most crucial factors driving the segment growth
  • The SMEs segment is anticipated to witness exceptional growth at a CAGR of 22.6% during the forecast period due to multiple benefits that SMEs can avail while implementing proactive services, such as increased operational efficiency, reduced operational cost, and access to enterprise-level support
  • The end-point management segment is anticipated to register a considerable CAGR of 22.6% over the forecast period. This segment has strong demand due to its ability to supervise and authenticate the access rights of endpoint devices. With the ease of automation comes the risk of security; thus, to reduce security threats and ensure adherence to security policies, organizations are investing resources into end-point management
  • The retail segment is expected to witness a significant CAGR of 20.6% during the forecast period owing to fulfilling heightened customer expectations and keeping the customers aware and updated about the latest offerings. Moreover, the retail industry focuses on offering personalized products and services that can be conveyed to customers with the help of proactive services
  • North America accounted for the largest share of over 34.8% in 2022. The region strongly demands proactive services due to the growing retail sector that highly believes in delivering customized products and services. Moreover, North America supports stable IT infrastructure, which is very essential for the smooth implementation of these services
  • Key players have an extended operating history, a large customer base, and significant competitive strengths. In addition to the inorganic growth strategies, vendors emphasize improving after-sale service offerings to ensure periodic maintenance of installed products

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Methodology Segmentation & Scope
  • 1.2. Information procurement
    • 1.2.1. Purchased database
    • 1.2.2. GVR's internal database
    • 1.2.3. Secondary sources & third-party perspectives
    • 1.2.4. Primary research
  • 1.3. Information analysis
    • 1.3.1. Data analysis models
  • 1.4. Market formulation & data visualization
  • 1.5. Data validation & publishing

Chapter 2. Executive Summary

  • 2.1. Proactive Services Market - Market Snapshot, 2018 - 2030
  • 2.2. Proactive Services Market - Service Snapshot, 2018 - 2030
  • 2.3. Proactive Services Market - Technology Snapshot, 2018 - 2030
  • 2.4. Proactive Services Market - Enterprise Size Snapshot, 2018 - 2030
  • 2.5. Proactive Services Market - Application Snapshot, 2018 - 2030
  • 2.6. Proactive Services Market - End Use Snapshot, 2018 - 2030
  • 2.7. Proactive Services Market - Competitive Snapshot

Chapter 3. Proactive Services Market Variables, Trends & Scope

  • 3.1. Market Lineage Outlook
    • 3.1.1. Parent Market Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Driver Analysis
    • 3.3.2. Market Restraint/Challenge Analysis
    • 3.3.3. Market Opportunity Analysis
  • 3.4. Business Environment Analysis Tools
    • 3.4.1. Porter's Five Forces Analysis
    • 3.4.2. PEST Analysis
  • 3.5. COVID-19 Impact Analysis

Chapter 4. Proactive Services Market Service Outlook

  • 4.1. Proactive Services Market Share by Service, 2022 & 2030 (USD Billion)
  • 4.2. Design & Consulting
    • 4.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 4.3. Managed Services
    • 4.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 4.4. Technical Support
    • 4.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Proactive Services Market Technology Outlook

  • 5.1. Proactive Services Market Share by Technology, 2022 & 2030 (USD Billion)
  • 5.2. Analytics
    • 5.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 5.3. Artificial Intelligence
    • 5.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 5.4. Others
    • 5.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Proactive Services Market Enterprise Size Outlook

  • 6.1. Proactive Services Market Share by Enterprise Size, 2022 & 2030 (USD Billion)
  • 6.2. Large Enterprise
    • 6.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 6.3. Small & Medium Enterprise
    • 6.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Proactive Services Market Application Outlook

  • 7.1. Proactive Services Market Share by Application, 2022 & 2030 (USD Billion)
  • 7.2. Cloud Management
    • 7.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.3. Customer Experience Management
    • 7.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.4. Data Center Management
    • 7.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.5. End-point Management
    • 7.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.6. Network Management
    • 7.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 7.7. Others
    • 7.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Proactive Services Market End Use Outlook

  • 8.1. Proactive Services Market Share by End use, 2022 & 2030 (USD Billion)
  • 8.2. BFSI
    • 8.2.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.3. Government
    • 8.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.4. Healthcare
    • 8.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.5. Manufacturing
    • 8.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.6. Media & Communications
    • 8.6.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.7. Retail
    • 8.7.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 8.8. Others
    • 8.8.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 9. Proactive Services Market: Regional Outlook

  • 9.1. Proactive Services Market Share by Region, 2022 & 2030 (USD Billion)
  • 9.2. North America
    • 9.2.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 9.2.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
    • 9.2.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
    • 9.2.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 9.2.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 9.2.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.2.7. U.S.
      • 9.2.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.2.7.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.2.7.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.2.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.2.7.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.2.7.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.2.8. Canada
      • 9.2.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.2.8.2. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.2.8.3. Market estimates and forecast by service, 2018 - 2030 (USD Billion)
      • 9.2.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.2.8.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.2.8.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 9.3. Europe
    • 9.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 9.3.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
    • 9.3.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
    • 9.3.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 9.3.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 9.3.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.3.7. UK
      • 9.3.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.3.7.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.3.7.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.3.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.3.7.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.3.7.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.3.8. Germany
      • 9.3.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.3.8.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.3.8.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.3.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.3.8.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.3.8.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.3.9. France
      • 9.3.9.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.3.9.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.3.9.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.3.9.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.3.9.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.3.9.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.3.10. Italy
      • 9.3.10.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.3.10.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.3.10.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.3.10.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.3.10.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.3.10.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.3.11. Spain
      • 9.3.11.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.3.11.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.3.11.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.3.11.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.3.11.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.3.11.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 9.4. Asia Pacific
    • 9.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 9.4.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
    • 9.4.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
    • 9.4.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 9.4.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 9.4.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.4.7. China
      • 9.4.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.4.7.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.4.7.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.4.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.4.7.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.4.7.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.4.8. India
      • 9.4.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.4.8.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.4.8.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.4.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.4.8.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.4.8.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.4.9. Japan
      • 9.4.9.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.4.9.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.4.9.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.4.9.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.4.9.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.4.9.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.4.10. Australia
      • 9.4.10.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.4.10.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.4.10.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.4.10.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.4.10.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.4.10.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.4.11. South Korea
      • 9.4.11.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.4.11.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.4.11.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.4.11.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.4.11.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.4.11.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 9.5. Latin America
    • 9.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 9.5.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
    • 9.5.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
    • 9.5.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 9.5.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 9.5.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.5.7. Brazil
      • 9.5.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.5.7.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.5.7.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.5.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.5.7.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.5.7.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.5.8. Mexico
      • 9.5.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.5.8.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.5.8.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.5.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.5.8.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.5.8.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.5.9. Argentina
      • 9.5.9.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.5.9.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.5.9.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.5.9.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.5.9.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.5.9.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
  • 9.6. Middle East & Africa
    • 9.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 9.6.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
    • 9.6.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
    • 9.6.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
    • 9.6.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
    • 9.6.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.6.7. UAE
      • 9.6.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.6.7.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.6.7.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.6.7.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.6.7.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.6.7.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.6.8. Saudi Arabia
      • 9.6.8.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.6.8.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.6.8.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.6.8.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.6.8.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.6.8.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)
    • 9.6.9. South Africa
      • 9.6.9.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 9.6.9.2. Market estimates and forecast by Service, 2018 - 2030 (USD Billion)
      • 9.6.9.3. Market estimates and forecast by Technology, 2018 - 2030 (USD Billion)
      • 9.6.9.4. Market estimates and forecast by Enterprise Size, 2018 - 2030 (USD Billion)
      • 9.6.9.5. Market estimates and forecast by Application, 2018 - 2030 (USD Billion)
      • 9.6.9.6. Market estimates and forecast by End Use, 2018 - 2030 (USD Billion)

Chapter 10. Competitive Landscape

  • 10.1. Company Categorization (Mature Players, Emerging Players)
  • 10.2. Company Ranking/Share Analysis, 2022
  • 10.3. Heat Map Analysis, 2022
  • 10.4. Strategy Mapping
  • 10.5. Company Profiles (Overview, Financial Performance, Product Overview, Strategic Initiatives)
    • 10.5.1. Amazon Web Services, Inc.
    • 10.5.2. Avaya Inc.
    • 10.5.3. Cisco Systems, Inc
    • 10.5.4. DXC Technology
    • 10.5.5. Fortinet, Inc.
    • 10.5.6. Genesys
    • 10.5.7. Hewlett Packard Enterprise Company
    • 10.5.8. Huawei Technologies Co., Ltd
    • 10.5.9. International Business Machines Corporation
    • 10.5.10. Juniper Network, Inc.
    • 10.5.11. LivePerson, Inc
    • 10.5.12. Microsoft Corporation
    • 10.5.13. NICE
    • 10.5.14. Symantec Corporation

List of Tables

  • Table 1 List of Abbreviation
  • Table 2 Global Proactive Services market, 2018 - 2030 (USD Billion)
  • Table 3 Global Proactive Services market, by region, 2018 - 2030 (USD Billion)
  • Table 4 Global Proactive Services market, by service, 2018 - 2030 (USD Billion)
  • Table 5 Global Proactive Services market, by technology, 2018 - 2030 (USD Billion)
  • Table 6 Global Proactive Services market, by enterprise size, 2018 - 2030 (USD Billion)
  • Table 7 Global Proactive Services market, by application, 2018 - 2030 (USD Billion)
  • Table 8 Global Proactive Services market, by end use, 2018 - 2030 (USD Billion)
  • Table 9 North America Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 10 North America Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 11 North America Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 12 North America Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 13 North America Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 14 U.S. Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 15 U.S. Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 16 U.S. Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 17 U.S. Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 18 U.S. Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 19 Canada Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 20 Canada Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 21 Canada Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 22 Canada Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 23 Canada Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 24 Europe Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 25 Europe Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 26 Europe Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 27 Europe Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 28 Europe Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 29 UK Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 30 UK Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 31 UK Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 32 UK Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 33 UK Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 34 Germany Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 35 Germany Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 36 Germany Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 37 Germany Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 38 Germany Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 39 France Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 40 France Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 41 France Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 42 France Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 43 France Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 44 Italy Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 45 Italy Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 46 Italy Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 47 Italy Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 48 Italy Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 49 Spain Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 50 Spain Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 51 Spain Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 52 Spain Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 53 Spain Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 54 Asia Pacific Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 55 Asia Pacific Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 56 Asia Pacific Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 57 Asia Pacific Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 58 Asia Pacific Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 59 China Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 60 China Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 61 China Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 62 China Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 63 China Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 64 India Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 65 India Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 66 India Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 67 India Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 68 India Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 69 Japan Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 70 Japan Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 71 Japan Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 72 Japan Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 73 Japan Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 74 South Korea Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 75 South Korea Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 76 South Korea Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 77 South Korea Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 78 South Korea Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 79 Australia Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 80 Australia Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 81 Australia Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 82 Australia Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 83 Australia Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 84 Australia Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 85 Latin America Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 86 Latin America Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 87 Latin America Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 88 Latin America Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 89 Latin America Proactive Services market, by End Use 2018 - 2030 (USD Billion)
  • Table 90 Brazil Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 91 Brazil Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 92 Brazil Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 93 Brazil Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 94 Brazil Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 95 Mexico Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 96 Mexico Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 97 Mexico Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 98 Mexico Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 99 Mexico Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 100 Argentina Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 101 Argentina Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 102 Argentina Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 103 Argentina Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 104 Argentina Proactive Services market, by End Use 2018 - 2030 (USD Billion)
  • Table 105 Middle East & Africa Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 106 Middle East & Africa Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 107 Middle East & Africa Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 108 Middle East & Africa Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 109 Middle East & Africa Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 110 UAE Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 111 UAE Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 112 UAE Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 113 UAE Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 114 UAE Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 115 Saudi Arabia Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 116 Saudi Arabia Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 117 Saudi Arabia Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 118 Saudi Arabia Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 119 Saudi Arabia Proactive Services market, by end use 2018 - 2030 (USD Billion)
  • Table 120 South Africa Proactive Services market, by service 2018 - 2030 (USD Billion)
  • Table 121 South Africa Proactive Services market, by technology 2018 - 2030 (USD Billion)
  • Table 122 South Africa Proactive Services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 123 South Africa Proactive Services market, by application 2018 - 2030 (USD Billion)
  • Table 124 South Africa Proactive Services market, by end use 2018 - 2030 (USD Billion)

List of Figures

  • Fig. 1 Proactive Services market segmentation
  • Fig. 2 Methodology
  • Fig. 3 Primary Research Pattern
  • Fig. 4 Information analysis
  • Fig. 5 Data Analysis Model
  • Fig. 6 Data Validation & Publishing
  • Fig. 7 Proactive Services Security: Market Snapshot
  • Fig. 8 Proactive Services Security: Segment Snapshot
  • Fig. 9 Proactive Services Security: Competitive Landscape Snapshot
  • Fig. 10 Proactive Services Market Lineage Outlook
  • Fig. 11 Proactive Services market: Value chain analysis
  • Fig. 12 Market driver analysis
  • Fig. 13 Market restraint analysis
  • Fig. 14 Market opportunity analysis
  • Fig. 15 Proactive Services market: Porter's five forces analysis
  • Fig. 16 Proactive Services market: PEST analysis
  • Fig. 17 Proactive Services market analysis: Service segment analysis
  • Fig. 18 Proactive Services market analysis: Technology segment analysis
  • Fig. 19 Proactive Services market analysis: Enterprise Size segment analysis
  • Fig. 20 Proactive Services market analysis: Application segment analysis
  • Fig. 21 Proactive Services market analysis: End Use segment analysis