Product Code: GVR-1-68038-024-8
Patient Engagement Solutions Market Growth & Trends:
The global patient engagement solutions market size is expected to reach USD 70.3 billion by 2030, expanding at a CAGR of 17.7% from 2024 to 2030, according to a new report by Grand View Research, Inc. Key factors fueling the market growth include rising digitalization across healthcare, increasing prevalence of chronic conditions, and technological advancements. COVID-19 pandemic boosted digitalization across healthcare. This, in turn, has fueled the awareness and adoption of patient engagement solutions, thus propelling the market growth.
As healthcare providers were battling the constant upsurge in cases, patients were looking to digital technologies for care delivery and monitoring. This contributed to the market growth. Key companies released multiple COVID-19-related features as part of their patient engagement lineup to enhance their offerings. In December 2020, athenahealth released new features to its athenaOne platform-such as scheduling, workflow, documentation, and reporting capabilities-to enable immediate administration of COVID-19 vaccines as and when they become available.
The necessity of social distancing resulted in increased demand for remote patient monitoring solutions and prerequisite for the precise and timely exchange of patient well-being records. Pandemic has also made healthcare professionals look for alternate methods to traditional processes and systems. As a result, market participants have developed COVID-19-related features in their existing patient engagement solutions. For instance, in June 2020, Orion Health partnered with a network of more than 350 healthcare facilities called Keystone Health Information Exchange to enable real-time automated COVID-19 reporting for improved public health data collection across Pennsylvania and New Jersey.
As per a survey by Twilio, a cloud communications provider and customer engagement, 68% of respondents reported accelerated digitalization in their organizations due to COVID-19. Companies reported easing of barriers at organizational levels, such as getting executive approvals, the need for a clear strategy, and reluctance to replace legacy software. In fact, according to the Chief Product Officer at Mount Sinai Health System, their newly developed text?to?chat platform witnessed a 10x surge in volume due to the pandemic. Growing number of smartphone users around the globe expedited the adoption of digital health technologies across the sector, both from providers and consumers, which, in turn, has augmented the dependability of patients on mHealth apps.
Mobile technology has emerged as a pivotal driver of healthcare's digital and telemedicine revolution. Smartphones, tablets, and wearable devices have simplified access to healthcare support & patient records, elevated the quality of patient care, and streamlined back-office operations & medical training. Leveraging platforms such as WhatsApp for engagement enabled hospitals to manage patient interactions through an accessible communication channel. Solutions such as Easyrewardz Healthcare CRM empower hospital staff to automate patient communication, appointment scheduling, and room availability checks. These advancements are poised to fuel market growth over the forecast period.
Patient Engagement Solutions Market Report Highlights:
- Based on delivery type, the web and cloud-based segment emerged as the largest segment in 2023 as it supports hassle-free information flow between patients and healthcare providers. Moreover, bulk data can be stored in these platforms and accessed remotely
- Based on component, the software and hardware segment dominated the market with a revenue share of 62.7% in 2023, owing to the continuous development of patient engagement solutions and increasing applications in health and wellness, patient education, and chronic disease management
- Based on therapeutic area, the chronic disease management segment dominated the market in 2023. The growth is attributed to the rising in the geriatric population and the increased prevalence of chronic diseases
- Based on functionality, the communication segment dominated the market in 2023 as it forms the core of any patient engagement solution. Market players are continuously releasing upgrades and new features to enhance offerings. For instance, in November 2020, Cerner partnered with WELL Health Inc. to boost the communication capabilities of its patient portal- HealtheLife.
- Based on end-use, the providers segment dominated the market due to increasing adoption of patient and customer engagement solutions that promote widespread coverage and enable value-based care delivery
- North America dominated the global market in 2023 owing to the increased adoption of m-health and electronic health records (EHRs) and growing investments in patient engagement software by major companies
- Companies are adopting various strategies to sustain competition. New product/solution development, partnerships, mergers, acquisitions, strategic collaborations, and geographical penetration are some of the key strategies adopted by market players
Table of Contents
Chapter 1 Methodology and Scope
- 1.1 Market Segmentation and Scope
- 1.1.1 Segment scope
- 1.1.2 Regional scope
- 1.1.3 Estimates and forecast timeline
- 1.2 Research Methodology
- 1.3 Information procurement
- 1.3.1 Purchased database
- 1.3.2 GVR's internal database
- 1.3.3 Secondary sources
- 1.3.4 Primary research
- 1.3.5 Details of primary research
- 1.4 Information or Data Analysis
- 1.4.1 Data analysis models
- 1.5 Market Formulation & Validation
- 1.6 Model Details
- 1.7 List of Secondary Sources
- 1.8 Objectives
Chapter 2 Executive Summary
- 2.1 Patient Engagement Solutions Market Summary
Chapter 3 Patient Engagement Solutions Market Variables, Trends & Scope
- 3.1 Market Lineage Outlook
- 3.1.1. Parent Market Outlook
- 3.1.2. Related/Ancillary Market Outlook
- 3.2. Penetration & Growth Prospect Mapping, 2023
- 3.3 Patient Engagement Solutions Market Dynamics
- 3.3.1 Market driver analysis
- 3.3.2 Market restraint analysis
- 3.4 Patient Engagement Solutions Market Analysis Tools: Porters
- 3.4.1 Supplier Power
- 3.4.2. Buyer Power
- 3.4.3. Substitution Threat
- 3.4.4. Threat of New Entrants
- 3.4.5. Competitive Rivalry
- 3.5 Patient Engagement Solutions Industry Analysis - PEST (Political & Legal, Economic, Social, and Technological)
- 3.5.1 Political/Legal Landscape
- 3.5.2 Economic Landscape
- 3.5.3 Social Landscape
- 3.5.4 Technology Landscape
- 3.6. Regulatory Landscape
- 3.7 Potential Target Audience
- 3.8 Buyer's Preference Analysis
- 3.9 Product & Service Analysis
Chapter 4 Patient Engagement Solutions Market: Covid-19 Impact
- 4.1 Disease Prevalence Analysis
- 4.2 Current Impact & Future Scenario
- 4.3 Impact on Market Players
Chapter 5 Patient Engagement Solutions Market: Delivery Type Estimates & Trend Analysis
- 5.1 Delivery Type Market Share Analysis, 2023 & 2030
- 5.2 Delivery Type Dashboard
- 5.3 Web & Cloud-based
- 5.3.1 Web & Cloud based market estimates and forecasts, 2018 - 2030 (USD Million)
- 5.4 On-premise
- 5.4.1 ON-premise market estimates and forecasts, 2018 - 2030 (USD Million)
Chapter 6 Patient Engagement Solutions Market: Segment Analysis, By Component, 2018 - 2030 (USD Million)
- 6.1 Component Market Share Analysis, 2023 & 2030
- 6.2 Patient Engagement Solutions market, by Component, 2018 to 2030
- 6.3 Software & Hardware
- 6.3.1 Software & Hardware market, 2018 - 2030 (USD Million)
- 6.3.2 Standalone
- 6.3.2.1 Standalone market, 2018 - 2030 (USD Million)
- 6.3.3 Integrated
- 6.3.3.1 Integrated market, 2018 - 2030 (USD Million)
- 6.4 Services
- 6.4.1 Services market, 2018 - 2030 (USD Million)
- 6.4.2 Consulting
- 6.4.2.1 Consulting market, 2018 - 2030 (USD Million)
- 6.4.3 Implementation & Training
- 6.4.3.1 Implementation & Training market, 2018 - 2030 (USD Million)
- 6.4.4 Support & Maintenance
- 6.4.4.1 Support & Maintenance market, 2018 - 2030 (USD Million)
- 6.4.5 Others
- 6.4.5.1 Others market, 2018 - 2030 (USD Million)
Chapter 7 Patient Engagement Solutions Market: Segment Analysis, By Functionality, 2018 - 2030 (USD Million)
- 7.1 Functionality Market Share Analysis, 2023 & 2030
- 7.2 Patient Engagement Solutions Market, by Functionality, 2018 to 2030
- 7.3 Communication
- 7.3.1 Communication market, 2018 - 2030 (USD Million)
- 7.4 Health Tracking & Insights
- 7.4.1 Health Tracking & Insights market, 2018 - 2030 (USD Million)
- 7.5 Billing & Payments
- 7.5.1 Billing & Payments market, 2018 - 2030 (USD Million)
- 7.6 Administrative
- 7.6.1 Administrative market, 2018 - 2030 (USD Million)
- 7.7 Patient Education
- 7.7.1 Patient Education market, 2018 - 2030 (USD Million)
- 7.8 Others
- 7.8.1 Others market, 2018 - 2030 (USD Million)
Chapter 8 Patient Engagement Solutions Market: Segment Analysis, By Therapeutic Area, 2018 - 2030 (USD Million)
- 8.1 Therapeutic Area Market Share Analysis, 2023 & 2030
- 8.2 Patient Engagement Solutions Market, by Therapeutic Area, 2018 to 2030
- 8.3 Health & Wellness
- 8.3.1 Health & Wellness market, 2018 - 2030 (USD Million)
- 8.4 Chronic Disease Management
- 8.4.1 Chronic Disease Management market, 2018 - 2030 (USD Million)
- 8.5 Others
- 8.5.1 Others market, 2018 - 2030 (USD Million)
Chapter 9 Patient Engagement Solutions Market: Segment Analysis, By Application, 2018 - 2030 (USD Million)
- 9.1 Application Market Share Analysis, 2023 & 2030
- 9.2 Patient Engagement Solutions Market, by Application, 2018 to 2030
- 9.3 Population Health Management
- 9.3.1 Population Health Management market, 2018 - 2030 (USD Million)
- 9.4 Outpatient Health Management
- 9.4.1 Outpatient Health Management market, 2018 - 2030 (USD Million)
- 9.5 In-Patient Health Management
- 9.5.1 In-Patient Health Management market, 2018 - 2030 (USD Million)
- 9.6 Others
- 9.6.1 Others market, 2018 - 2030 (USD Million)
Chapter 10 Patient Engagement Solutions Market: Segment Analysis, By End-use, 2018 - 2030 (USD Million)
- 10.1 End-user Market Share Analysis, 2023 & 2030
- 10.2 Patient Engagement Solutions Market, by End-use, 2018 to 2030
- 10.3 Payers
- 10.3.1 Payers market, 2018 - 2030 (USD Million)
- 10.3 Providers
- 10.3.1 Providers market, 2018 - 2030 (USD Million)
- 10.3 Others
- 10.3.1 Others market, 2018 - 2030 (USD Million)
Chapter 11 Patient Engagement Solutions Market: Regional Market Analysis 2018 - 2030 (USD Million)
- 11.1 Definition & Scope
- 11.2 Regional Movement Analysis, 2023 & 2030
- 11.3 Regional Market Snapshot
- 11.4 North America
- 11.4.1 North America Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.4.2. U.S.
- 11.4.2.1 U.S. Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.4.3 Canada
- 11.4.3.1 Canada Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.5 Europe
- 11.5.1 Europe Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.5.2 UK
- 11.5.2.1 UK Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.5.3 Germany
- 11.5.3.1 Germany Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.5.4 France
- 11.5.4.1 France Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.5.5 Italy
- 11.5.5.1 Italy Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.5.6 Spain
- 11.5.6.1 Spain Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.5.7 Denmark
- 11.5.7.1 Denmark Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.5.8 Sweden
- 11.5.8.1 Sweden Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.5.9 Norway
- 11.5.9.1 Norway Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.6 Asia Pacific
- 11.6.1 Asia Pacific Patient Engagement Solutions market, 2018 - 2030 (USD Million)
- 11.6.2 Japan
- 11.6.2.1 Japan Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.6.3 China
- 11.6.3.1 China Patient Engagement Solutions Market, 2018 - 2030 (USD million)
- 11.6.4 India
- 11.6.4.1 India Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.6.5 Australia
- 11.6.5.1 Australia Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.6.6 South Korea
- 11.6.6.1 South Korea Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.7 Latin America
- 11.7.1 Latin America Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.7.2 Brazil
- 11.7.2.1 Brazil Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.7.3 Mexico
- 11.7.3.1 Mexico Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.7.4 Argentina
- 11.7.4.1 Argentina Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.8 MEA
- 11.8.1 MEA Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.8.2 South Africa
- 11.8.2.1 South Africa Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.8.3 Saudi Arabia
- 11.8.3.1 Saudi Arabia Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.8.2 Kuwait
- 11.8.2.1 Kuwait Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
- 11.8.2 UAE
- 11.8.2.1 UAE Patient Engagement Solutions Market, 2018 - 2030 (USD Million)
Chapter 12 Patient Engagement Solutions Market - Competitive Analysis
- 12.1 Market Participant Categorization
- 12.1.1. Company Market Position Analysis, heat map analysis
- 12.1.2. Synergy Analysis: Major Deals & Strategic Alliances
- 12.1.3. Market Leaders
- 12.1.4. Innovators
- 12.2. List of Key Companies
Chapter 13 Patient Engagement Solutions Market - Company Profiles
- 13.1 Cerner Corporation (Oracle)
- 13.1.1 Company overview
- 13.1.2 Financial Performance
- 13.1.3 Product benchmarking
- 13.1.4 Strategic initiatives
- 13.2 NextGen Healthcare, Inc.
- 13.2.1 Company overview
- 13.2.2 Financial performance
- 13.2.3 Product benchmarking
- 13.2.4 Strategic initiatives
- 13.3 Epic Systems Corporation
- 13.3.1 Company overview
- 13.3.2 Financial performance
- 13.3.3 Product benchmarking
- 13.3.4 Strategic initiatives
- 13.4 Allscripts Healthcare, LLC
- 13.4.1 Company overview
- 13.4.2 Financial performance
- 13.4.3 Product benchmarking
- 13.4.4 Strategic initiatives
- 13.5 McKesson Corporation
- 13.5.1 Company overview
- 13.5.2 Financial performance
- 13.5.3 Product benchmarking
- 13.5.4 Strategic initiatives
- 13.6 ResMed
- 13.6.1 Company overview
- 13.6.2 Financial performance
- 13.6.3 Product benchmarking
- 13.6.4 Strategic initiatives
- 13.7 Koninklijke Philips N.V.
- 13.7.1 Company overview
- 13.7.2 Financial performance
- 13.7.3 Product benchmarking
- 13.7.4 Strategic initiatives
- 13.8 Klara Technologies, Inc.
- 13.8.1 Company overview
- 13.8.2 Financial performance
- 13.8.3 Product benchmarking
- 13.8.4 Strategic initiatives
- 13.9 CPSI
- 13.9.1 Company overview
- 13.9.2 Financial performance
- 13.9.3 Product benchmarking
- 13.9.4 Strategic initiatives
- 13.10 Experian Information Solutions, Inc.
- 13.10.1 Company overview
- 13.10.2 Financial performance
- 13.10.3 Product benchmarking
- 13.10.4 Strategic initiatives
- 13.11 athenahealth, Inc.
- 13.11.1 Company overview
- 13.11.2 Financial performance
- 13.11.3 Product benchmarking
- 13.11.4 Strategic initiatives
- 13.12 Solutionreach, Inc.
- 13.12.1 Company overview
- 13.12.2 Financial performance
- 13.12.3 Product benchmarking
- 13.12.4 Strategic initiatives
- 13.13 IBM
- 13.13.1 Company overview
- 13.13.2 Financial performance
- 13.13.3 Product benchmarking
- 13.13.4 Strategic initiatives
- 13.14 MEDHOST
- 13.14.1 Company overview
- 13.14.2 Financial performance
- 13.14.3 Product benchmarking
- 13.14.4 Strategic initiatives
- 13.15 Nuance Communications, Inc.
- 13.15.1 Company overview
- 13.15.2 Financial performance
- 13.15.3 Product benchmarking
- 13.15.4 Strategic initiatives