Product Code: GVR-4-68038-519-9
IT Services Outsourcing Market Growth & Trends:
The global IT services outsourcing market size is expected to reach USD 1,180.42 billion by 2030, registering a CAGR of 8.0% from 2023 to 2030, according to a new report by Grand View Research, Inc. Rising need to reduce operational costs and the lack of in-house information technology engineering talent are anticipated to drive the industry over the forecast period. The IT operations subcontracting industry is witnessing an upsurge in core information technology activities, not just to save capital, but to benefit from skilled and experienced professionals to deliver superior quality solutions.
A significant number of small-to-medium businesses are likely to fully outsource their IT operations owing to their constrained infrastructure capacities and agile methodologies. Rapid transformation of business models to keep pace with the emerging technologies, such as Artificial Intelligence (AI), Internet-of-Things (IoT), Robotic Process Automation (RPA), blockchain, and deep learning, are expected to drive the market. Onshoring of IT services as against offshoring is likely to grow at a considerable rate over the forecast period.
This may be attributed to better reliability, control, responsiveness, market knowledge, and ease of communication. Companies have started subcontracting application development and maintenance services to onshore service providers to reduce hidden costs of offshoring. The industry is beholding new markets for subcontracting IT operations such that companies ensure focus on their core business and leverage advanced technologies with full capacity to manage the corporate environment. However, captive centers and data-security related concerns are a constant roadblock to the otherwise growing industry.
IT Services Outsourcing Market Report Highlights:
- Service providers are shifting towards standardization of IT outsourcing solutions as against customized ones. They are also relying profoundly on mass automation devices, which will create further opportunities and decrease the workforce necessary to back critical corporate applications
- The retail and e-commerce segment is expected to grow at the fastest CAGR of 9.7% during the forecast period owing to the ever-increasing demand for modernized solutions
- Asia Pacific is expected to grow at the fastest CAGR of 10.3% during the forecast period owing to easy availability of skilled staff, a better quality of IT solutions, and low costs of projects
Table of Contents
Chapter 1. Methodology and Scope
- 1.1. Market Segmentation & Scope
- 1.1.1. Service
- 1.1.2. Location
- 1.1.3. End-use
- 1.1.4. Regional scope
- 1.1.5. Estimates and forecast timeline
- 1.2. Research Methodology
- 1.3. Information Procurement
- 1.3.1. Purchased database
- 1.3.2. GVR's internal database
- 1.3.3. Secondary sources
- 1.3.4. Primary research
- 1.3.5. Details of primary research
- 1.4. Information or Data Analysis
- 1.5. Market Formulation & Validation
- 1.6. Model Details
- 1.7. List of Secondary Sources
- 1.8. List of Primary Sources
- 1.9. Objectives
Chapter 2. Executive Summary
- 2.1. Market Outlook
- 2.2. Segment Outlook
- 2.2.1. Service outlook
- 2.2.2. Location outlook
- 2.2.3. End-use outlook
- 2.2.4. Regional outlook
- 2.3. Competitive Insights
Chapter 3. IT Services Outsourcing Market Variables, Trends & Scope
- 3.1. Market Lineage Outlook
- 3.2. Industry Value Chain Analysis
- 3.3. Market Dynamics
- 3.3.1. Market Driver Analysis
- 3.3.2. Market Restraint Analysis
- 3.3.3. Market Opportunity Analysis
- 3.4. IT Services Outsourcing Market Analysis Tools
- 3.4.1. Industry Analysis - Porter's
- 3.4.1.1. Supplier power
- 3.4.1.2. Buyer power
- 3.4.1.3. Substitution threat
- 3.4.1.4. Threat of new entrant
- 3.4.1.5. Competitive rivalry
- 3.4.2. PESTEL analysis
- 3.4.2.1. Political landscape
- 3.4.2.2. Technological landscape
- 3.4.2.3. Economic Landscape
- 3.4.2.4. Social Landscape
Chapter 4. IT Services Outsourcing Market: Service Estimates & Trend Analysis
- 4.1. IT Services Outsourcing Market: Key Takeaways
- 4.2. IT Services Outsourcing Market: Movement & Market Share Analysis, 2022 & 2030
- 4.3. Application Services
- 4.3.1. Application services market estimates and forecasts, 2017 to 2030 (USD Billion)
- 4.4. Emerging Technology Services
- 4.4.1. Emerging technology services market estimates and forecasts, 2017 to 2030 (USD Billion)
- 4.5. Data Center Operations
- 4.5.1. Data center operations market estimates and forecasts, 2017 to 2030 (USD Billion)
- 4.6. Helpdesk Services
- 4.6.1. Helpdesk services market estimates and forecasts, 2017 to 2030 (USD Billion)
- 4.7. Infrastructure Capacity Services
- 4.7.1. Infrastructure capacity services market estimates and forecasts, 2017 to 2030 (USD Billion)
- 4.8. Managed Security Operations
- 4.8.1. Managed security operations market estimates and forecasts, 2017 to 2030 (USD Billion)
- 4.9. Network Operations
- 4.9.1. Network operations market estimates and forecasts, 2017 to 2030 (USD Billion)
- 4.10. Others
- 4.10.1. Others market estimates and forecasts, 2017 to 2030 (USD Billion)
Chapter 5. IT Services Outsourcing Market: Location Estimates & Trend Analysis
- 5.1. IT Services Outsourcing Market: Key Takeaways
- 5.2. IT Services Outsourcing Market: Movement & Market Share Analysis, 2022 & 2030
- 5.3. On-Shore
- 5.3.1. On-shore market estimates and forecasts, 2017 to 2030 (USD Billion)
- 5.4. Off-Shore
- 5.4.1. Off-shore market estimates and forecasts, 2017 to 2030 (USD Billion)
Chapter 6. IT Services Outsourcing Market: End-use Estimates & Trend Analysis
- 6.1. IT Services Outsourcing Market: Key Takeaways
- 6.2. IT Services Outsourcing Market: Movement & Market Share Analysis, 2022 & 2030
- 6.3. Aerospace & Defense
- 6.3.1. Aerospace & defense market estimates and forecasts, 2017 to 2030 (USD Billion)
- 6.4. BFSI
- 6.4.1. BFSI market estimates and forecasts, 2017 to 2030 (USD Billion)
- 6.5. Healthcare
- 6.5.1. Healthcare market estimates and forecasts, 2017 to 2030 (USD Billion)
- 6.6. Retail & E-commerce
- 6.6.1. Retail & e-commerce market estimates and forecasts, 2017 to 2030 (USD Billion)
- 6.7. Telecom & Media
- 6.7.1. Telecom & media market estimates and forecasts, 2017 to 2030 (USD Billion)
- 6.8. Others
- 6.8.1. Others market estimates and forecasts, 2017 to 2030 (USD Billion)
Chapter 7. IT Services Outsourcing Market: Regional Estimates & Trend Analysis
- 7.1. Regional Outlook
- 7.2. IT Services Outsourcing Market by Region: Key Takeaway
- 7.3. North America
- 7.3.1. North America Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.3.2. U.S.
- 7.3.2.1. U.S. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.3.3. Canada
- 7.3.3.1. Canada Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.4. Europe
- 7.4.1. Europe Market estimates and forecasts, 2018 to 2030 (Revenue, USD Billion)
- 7.4.2. UK
- 7.4.2.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.4.3. Germany
- 7.4.3.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.4.4. France
- 7.4.4.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.5. Asia Pacific
- 7.5.1. Asia Pacific Market estimates and forecasts, 2018 to 2030 (Revenue, USD Billion)
- 7.5.2. Japan
- 7.5.2.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.5.3. China
- 7.5.3.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.5.4. India
- 7.5.4.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.5.5. Australia
- 7.5.5.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.5.6. South Korea
- 7.5.6.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.6. Latin America
- 7.6.1. Latin America Market estimates and forecasts, 2018 to 2030 (Revenue, USD Billion)
- 7.6.2. Brazil
- 7.6.2.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.6.3. Mexico
- 7.6.3.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.7. MEA
- 7.7.1. MEA Market estimates and forecasts, 2018 to 2030 (Revenue, USD Billion)
- 7.7.2. Saudi Arabia
- 7.7.2.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.7.3. South Africa
- 7.7.3.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
- 7.7.4. UAE
- 7.7.4.1. Market estimates and forecasts, 2017 to 2030 (Revenue, USD Billion)
Chapter 8. Competitive Landscape
- 8.1. Recent Developments & Impact Analysis, By Key Market Participants
- 8.2. Market Participant Categorization
- 8.2.1. Accenture
- 8.2.1.1. Company overview
- 8.2.1.2. Financial performance
- 8.2.1.3. Product benchmarking
- 8.2.1.4. Strategic initiatives
- 8.2.2. IBM
- 8.2.2.1. Company overview
- 8.2.2.2. Financial performance
- 8.2.2.3. Product benchmarking
- 8.2.2.4. Strategic initiatives
- 8.2.3. Fujitsu
- 8.2.3.1. Company overview
- 8.2.3.2. Financial performance
- 8.2.3.3. Product benchmarking
- 8.2.3.4. Strategic initiatives
- 8.2.4. Hewlett Packard Enterprise Development LP
- 8.2.4.1. Company overview
- 8.2.4.2. Financial performance
- 8.2.4.3. Product benchmarking
- 8.2.4.4. Strategic initiatives
- 8.2.5. SAP SE
- 8.2.5.1. Company overview
- 8.2.5.2. Financial performance
- 8.2.5.3. Product benchmarking
- 8.2.5.4. Strategic initiatives
- 8.2.6. Capgemini
- 8.2.6.1. Company overview
- 8.2.6.2. Financial performance
- 8.2.6.3. Product benchmarking
- 8.2.6.4. Strategic initiatives
- 8.2.7. Cognizant
- 8.2.7.1. Company overview
- 8.2.7.2. Financial performance
- 8.2.7.3. Product benchmarking
- 8.2.7.4. Strategic initiatives
- 8.2.8. Infosys Limited
- 8.2.8.1. Company overview
- 8.2.8.2. Financial performance
- 8.2.8.3. Product benchmarking
- 8.2.8.4. Strategic initiatives
- 8.2.9. NTT Data Corporation
- 8.2.9.1. Company overview
- 8.2.9.2. Financial performance
- 8.2.9.3. Product benchmarking
- 8.2.9.4. Strategic initiatives
- 8.2.10. Oracle
- 8.2.10.1. Company overview
- 8.2.10.2. Financial performance
- 8.2.10.3. Product benchmarking
- 8.2.10.4. Strategic initiatives