市场调查报告书
商品编码
1347741
2023-2028 年按组件、部署类型、垂直行业(银行金融服务和保险、医疗保健、零售、IT 和电信、製造等)和地区分類的问题管理软件市场报告Problem Management Software Market Report by Component, Deployment Type, Industry Verticals (Banking Financial Services and Insurance, HealthCare, Retail, IT and Telecom, Manufacturing, and Others), and Region 2023-2028 |
2022年,全球问题管理软件市场规模达到64.8亿美元。展望未来,IMARC集团预计到2028年市场规模将达到144.9亿美元,2023-2028年復合年增长率(CAGR)为14.09%。对 IT 流程自动化和优化的需求不断增长,对客户满意度和体验的日益关注,人工智能 (AI) 和机器学习 (ML) 等各种技术的大规模集成,以及广泛的研发 (R&D) 活动代表了推动市场的一些关键因素。
问题管理软件是指帮助组织管理和解决信息技术(IT)问题的工具或平台。它提供了一种系统的方法来跟踪、识别、分析和解决问题,并有助于防止问题在未来再次发生。问题管理软件有助于跟踪和记录所有报告的问题,提供用于记录和记录事件的集中系统。它有助于简化问题解决流程、减少停机时间、提高服务质量并提高客户满意度。因此,它在银行、金融服务和保险 (BFSI)、医疗保健、零售、IT 和电信以及製造行业得到了广泛的应用。
对IT流程自动化和优化的需求不断增长是有利于市场增长的关键因素之一。问题管理软件有助于消除不一致的风险、减少停机时间并提高问题解决的质量。与此相一致的是,广泛采用软件来管理和解决故障、连接问题或软件错误等问题,正在为市场创造积极的前景。此外,由于数字技术的扩散和对 IT 服务的日益依赖,网络问题、安全漏洞和服务中断的发生率不断增加,也促进了市场的增长。除此之外,人工智能(AI)、机器学习(ML)和自动化等各种技术的集成,可以更有效地识别、分析和解决问题,为市场增长提供动力。此外,医疗保健组织越来越多地采用问题管理软件来管理和解决与其 IT 基础设施(包括服务器、网络、数据库和软件应用程序)相关的问题,这对市场增长产生了积极影响。其他因素,包括IT 系统日益复杂、对客户满意度和体验的日益关注、广泛的研发(R&D) 活动以及对高效和有效的问题解决和管理的需求不断增长,都为市场带来了丰厚的增长机会。
The global problem management software market size reached US$ 6.48 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 14.49 Billion by 2028, exhibiting a growth rate (CAGR) of 14.09% during 2023-2028. The increasing demand for automation and optimization of IT processes, growing focus on customer satisfaction and experience, large-scale integration of various technologies, such as artificial intelligence (AI) and machine learning (ML), and extensive research and development (R&D) activities represent some of the key factors driving the market.
Problem management software refers to tools or platforms that help organizations manage and resolve information technology (IT) problems. It provides a systematic approach to tracking, identifying, analyzing, and resolving problems, and helps to prevent them from recurring in the future. Problem management software helps track and log all reported issues or problems, providing a centralized system for recording and documenting incidents. It assists in streamlining the problem-resolution process, reducing downtime, improving service quality, and enhancing customer satisfaction. As a result, it finds extensive applications across the banking, financial services and insurance (BFSI), healthcare, retail, IT and telecom, and manufacturing industries.
The increasing demand for automation and optimization of IT processes is one of the key factors favoring the market growth. Problem management software helps to eliminate the risk of inconsistencies, reduce downtime, and improve the quality of problem resolution. In line with this, the widespread software adoption to manage and address issues, such as malfunctions, connectivity problems, or software bugs, is creating a positive outlook for the market. Moreover, the growing incidence of network issues, security breaches, and service disruptions due to the proliferation of digital technologies and the increasing reliance on IT services is contributing to the market growth. Apart from this, the integration of various technologies, such as artificial intelligence (AI), machine learning (ML), and automation to enable more efficient problem identification, analysis, and resolution, is providing an impetus to the market growth. Furthermore, the increasing adoption of problem management software in healthcare organizations to manage and resolve issues related to their IT infrastructure, including servers, networks, databases, and software applications, is positively influencing the market growth. Other factors, including the increasing complexity of IT systems, growing focus on customer satisfaction and experience, extensive research and development (R&D) activities, and rising need for efficient and effective problem resolution and management, are presenting remunerative growth opportunities for the market.
IMARC Group provides an analysis of the key trends in each segment of the global problem management software market, along with forecasts at the global, regional, and country levels from 2023-2028. Our report has categorized the market based on component, deployment type, and industrial verticals.
Software
Service
The report has provided a detailed breakup and analysis of the problem management software market based on the component. This includes software and service. According to the report, software represented the largest segment.
On-premises
Cloud-based
The report has provided a detailed breakup and analysis of the problem management software market based on the deployment type. This includes on-premises and cloud-based. According to the report, cloud-based represented the largest segment.
Banking Financial Services and Insurance (BFSI)
HealthCare
Retail
IT and Telecom
Manufacturing
Others
The report has provided a detailed breakup and analysis of the problem management software market based on the industry verticals. This includes banking, financial services and insurance (BFSI), healthcare, retail, IT and telecom, manufacturing, and others. According to the report, healthcare represented the largest segment.
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for problem management software. Some of the factors driving the North America problem management software market included rapid technological advancements, extensive research and development (R&D) activities, and a rising need for efficient and effective problem resolution and management.
The report has also provided a comprehensive analysis of the competitive landscape in the global problem management software market. Detailed profiles of all major companies have been provided. Some of the companies covered include Atlassian Corporation, Freshwork Inc., ServiceNow Inc., Softexpert Software S.A., SolarWinds Worldwide LLC, Sunrise Software Limited, Zendesk Inc., etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.