市场调查报告书
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1422930
2024-2032 年现场部队自动化市场(按组件、部署模式、组织规模、垂直产业和地区划分)Field Force Automation Market by Component, Deployment Mode, Organization Size, Industry Verticals, and Region 2024-2032 |
2023年全球现场人员自动化市场规模达26亿美元。展望未来, IMARC Group预计到2032年市场规模将达到100亿美元,2024-2032年复合年增长率(CAGR)为15.89%。资讯科技(IT)产业的稳定扩张、组织营运效率的提高以及基于云端的解决方案的日益普及是推动市场发展的一些关键因素。
现场自动化 (FFA) 是一种先进的软体,旨在透过采用通讯技术建立有关即时销售和服务的双向资讯流。它使技术人员和总部工作人员能够利用手持无线设备立即在后端会计系统中捕获和传输资料,从而消除在手动资料上花费的时间并消除与输入相关的错误。 FFA 提供数据驱动的效率、简化营运、透过获得更好的可见性来追踪现场执行绩效、提供更好的客户体验并实现多样化业务运营的自动化。这反过来又可以帮助组织做出明智的决策,提高营运执行力和合规性,确保更轻鬆的入职,并提高各自领域的生产力。因此,FFA 被最终用户广泛用于企业资源规划 (ERP)、解决通讯挑战以及高效的劳动力和物流管理。
由于对强大的自动化解决方案的需求不断增加,以简化多样化操作并最大限度地提高现场人员效率,FFA 在各个工业垂直领域得到广泛采用,这是推动市场成长的主要因素之一。此外,广泛使用 FFA 来执行自动调度、确保出勤管理、监控员工队伍以及满足地理位置分散的客户需求是另一个成长诱导因素。与此一致的是,资讯科技(IT)领域的显着进步以及采用云端解决方案的多种互联网连接设备的不断普及正在支持市场成长。该市场也受到企业内部自带设备 (BYOD) 趋势的推动。此外,高级分析和基于行动的销售人员自动化软体的出现以及人工智慧(AI)解决方案的大规模整合有利于市场成长。这些技术有助于产生准确的基于报告的见解,透过资料分析预测过去的销售情况,确保客户关係管理 (CRM) 并增加整体工作流程。此外,快速消费品(FMCG)领域的产品使用不断增加,由于其具有多种优势,包括增强的库存追踪、易于分销、更好的销售策略和有效的销售订单管理,正在推动市场成长。除此之外,快速的数位化、电子产品的利用以及主要参与者之间的策略合作以设计具有改进属性的产品正在对市场成长产生积极影响。
The global field force automation market size reached US$ 2.6 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 10.0 Billion by 2032, exhibiting a growth rate (CAGR) of 15.89% during 2024-2032. The steadily expanding information technology (IT) sector, the enhanced operational efficiency of organizations, and the increasing penetration of cloud-based solutions represent some of the key factors driving the market.
Field force automation (FFA) is an advanced software designed to establish bi-directional information flow regarding sales and service in real-time through employing communication technologies. It enables technicians and head office staff to utilize handheld wireless devices for capturing and transferring data immediately in the back-end accounting systems to eliminate the time spent on manual data and eradicate errors associated with the entry. FFA offers data-driven efficiency, streamlines operations, tracks field executive performance via gaining better visibility, provides better customer experience, and automates diverse business operations. This, in turn, helps organizations make informed decisions, improve operational execution and compliance, ensure easier onboarding, and drive productivity in the respective field. As a result, FFA is extensively used by end users for enterprise resource planning (ERP), resolving communication challenges, and efficient workforce and logistics management.
The widespread adoption of FFA across various industrial verticals due to the increasing need for robust and automated solutions to streamline diverse operations and maximize the field force efficiency represents one of the prime factors driving the market growth. Additionally, the extensive FFA usage to perform automatic schedules, ensure attendance management, monitor the workforce, and cater to geographically dispersed customers is acting as another growth-inducing factor. In line with this, significant improvements in the information technology (IT) sector and the growing penetration of several internet-enabled connected devices with cloud solutions are supporting the market growth. The market is also driven by the trend of bring your own device (BYOD) within enterprises. Moreover, the emergence of advanced analytics and mobile-based sales force automation software and the large-scale integration of artificial intelligence (AI) solutions are favoring the market growth. These technologies help generate accurate reports-based insights, forecast past sales through data analysis, ensure customer relationship management (CRM), and increase overall workflow. Furthermore, the escalating product employment in the fast-moving consumer goods (FMCG) sector, owing to its various advantages, including enhanced stock tracking, easy distribution, better sales strategy, and effective sales order management, is propelling the market growth. Apart from this, rapid digitalization, fueling utilization of electronic gadgets, and strategic collaborations amongst key players to engineer products with improved attributes are positively impacting the market growth.
IMARC Group provides an analysis of the key trends in each segment of the global field force automation market, along with forecasts at the global, regional, and country levels from 2024-2032. Our report has categorized the market based on component, deployment mode, organization size, and industry verticals.
Solution
Service
The report has also provided a detailed breakup and analysis of the field force automation market based on the component. This includes solutions and services. According to the report, solutions represented the largest segment.
Cloud-based
On-premises
A detailed breakup and analysis of the field force automation market based on the deployment mode has also been provided in the report. This includes cloud-based and on-premises. According to the report, cloud-based accounted for the largest market share.
Large Enterprises
Small and Medium-sized Enterprises
The report has also provided a detailed breakup and analysis of the field force automation market based on the organization size. This includes large, and small and medium-sized enterprises. According to the report, large enterprises represented the largest segment.
IT and Telecom
Healthcare and Life Sciences
Manufacturing
Transportation and Logistics
Construction and Real Estate
Energy and Utilities
Others
A detailed breakup and analysis of the field force automation market based on the industry verticals has also been provided in the report. This includes IT and telecom, healthcare and life sciences, manufacturing, transportation and logistics, construction and real estate, energy and utilities, and others. According to the report, manufacturing accounted for the largest market share.
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets that include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for field force automation. Some of the factors driving the North America field force automation market included the widespread adoption of FFA across various industrial verticals, the increasing need to streamline diverse operations, and significant improvements in the information technology (IT) sector.
The report has also provided a comprehensive analysis of the competitive landscape in the global field force automation market. Detailed profiles of all major companies have also been provided. Some of the companies covered include Accruent LLC (Fortive Corporation), BT Group plc, Channelplay Limited, Fieldez Technologies Pvt. Ltd., Folio3 Software Inc., Infosys Limited, Kloudq Technologies Limited, Leadsquared, ServiceMax, VisitBasis Tech LLC, etc.