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市场调查报告书
商品编码
1722812

2025 年至 2033 年，云端託管服务市场规模、份额、趋势和预测（按服务类型、部署模式、组织规模、垂直产业和地区划分）

Cloud Managed Services Market Size, Share, Trends, and Forecast by service type, deployment model, organization size, vertical, and Region, 2025-2033
出版日期: | 出版商: IMARC | 英文 148 Pages | 商品交期: 2-3个工作天内

价格

2024 年全球云端託管服务市场规模价值为 594.6 亿美元。展望未来， IMARC Group估计到 2033 年市场规模将达到 1,711.7 亿美元，2025 年至 2033 年的复合年增长率为 11.15%。北美目前占据市场主导地位。北美地区的成长受到云端运算的广泛采用、先进的 IT 基础设施、日益​​增长的数位转型以及对网路安全解决方案的高度关注的推动。

云端託管服务市场分析：

主要市场驱动因素：云端託管服务供应商 (MSP) 在各种企业中越来越受欢迎，因为他们采用基于订阅的模式来外包其 IT 基础设施，这推动了云端託管服务市场的成长。此外，云端 MSP 提供灾难復原和业务连续性解决方案，帮助公司减轻网路攻击、自然灾害和硬体故障等潜在中断的影响，这也催化了全球云端託管服务的份额。

主要市场趋势：边缘运算解决方案与云端託管服务相集成，使组织能够有效地处理和分析资料，从而刺激市场成长。除此之外，多家公司广泛利用人工智慧和机器学习技术来提高效率、实现任务自动化和增强决策能力，也推动了云端託管服务市场预测。

竞争格局：云端託管服务产业的主要市场参与者包括埃森哲公司、Atos SE、思科系统公司、DXC Technology、富士通有限公司、Google有限责任公司（Alphabet Inc.）、HCL Technologies、惠普企业、国际商业机器公司、印孚瑟斯有限公司、NEC 公司（AT&T Inc.）、NTT DATA 公司（日本电报电话公司）、公司有限公司（日本电报公司）。

地理趋势：由于外包多项公司重要职责的日益普及，北美在云端託管服务市场分析中占最大份额。此外，企业对云端运算活动的需求不断提升以提高营运效率，这对北美云端託管服务市场前景产生了积极影响。

挑战与机会：市场的主要挑战之一是确保各种应用程式和资料的安全。由于大量资讯在云端中储存和处理，人们主要担心未经授权的存取、资料外洩以及遵守资料保护法规。然而，领先组织广泛利用人工智慧、巨量资料分析、机器学习和物联网等先进技术来改善决策、获得洞察力和增强竞争力，为云端託管服务市场需求提供了巨大的成长机会。

云端託管服务市场趋势：

云端运算的日益普及

各行各业越来越多地采用云端运算来提高营运效率，这促进了市场的成长。除此之外，广泛使用云端解决方案来管理应用程式、资源和服务也刺激了云端託管服务市场统计数据。例如，根据 Flexera Software 2023 年云端运算状况报告，75% 的企业受访者表示他们正在采用 Microsoft Azure 进行公有云使用。此外，作为多年合作的一部分，Google Cloud 和位于康乃狄克州的 XPO Logistics 共同努力加强整个供应链中的商品流动。 XPO 利用 Google Cloud 的资料分析、机器学习和人工智慧 (AI) 功能来建立更快、更有效且可视性更高的供应链。此外，2023 年 6 月，惠普企业公司宣布推出一项云端运算服务，旨在为类似 ChatGPT 的人工智慧系统提供支援。 HPE 的高效能运算和人工智慧部门表示，该公司将利用其在超级电脑方面的经验，专门针对所谓的大型语言模型（包括 ChatGPT 在内的服务背后的技术）提供服务。

日益关注安全性和合规性

企业对先进安全措施（包括入侵防御、威胁侦测、漏洞评估和资料加密）的需求不断增加，以保护关键资讯和数位资产，这主要推动了云端託管服务产业的发展。除此之外，云端 MSP 还提供理解和实施多项合规性要求的专业知识，帮助公司避免潜在的财务和法律处罚，这也推动了市场的成长。例如，根据印度资料安全委员会 (DSCI) 的数据，BFSI 是印度网路安全支出市场份额最大的三大产业之一。这是因为监管机构、资料本地化、公用事业支付、电子商务和线上保险市场规范更加严格。预计这些措施将增加该国对端点安全解决方案的采用。此外，惠普企业宣布，该公司已与阿联酋网路安全委员会签署了一份谅解备忘录，以加强学校的网路技能培训，并为阿联酋青年做好科技业的准备。

云端环境日益复杂

云端託管服务供应商为缺乏内部专业知识来有效管理复杂云端配置的企业提供专业知识和技能，这是一个重要的成长诱导因素。此外，对管理安全、网路、资料库和应用程式最佳化等各种组件的高级服务的需求不断增长，正在对全球市场产生积极影响。例如，思科发布了 AppDynamics Cloud，这是一个基于日益复杂的分散式架构和服务建构的现代应用程式的云端原生可观察性平台。它的设计着重于简单性、实用性和直观性，使 IT 团队能够创造组织、客户和最终用户当前所需的卓越数位体验。目前的 AppDynamics 客户可以升级到 AppDynamics Cloud 并继续使用其现有的应用程式效能监控 (APM) 代理程式或同时为两个平台提供支援。 AppDynamics Cloud 支援 AWS 云端原生并管理 Kubernetes 部署，并计划扩展到 Microsoft Azure、Google Cloud Platform 和其他云端供应商。

云端託管服务市场区隔：

按服务类型细分：

  • 主机服务
  • 託管业务服务
  • 託管安全服务
  • 託管基础设施服务
  • 託管行动服务
  • 託管通讯和协作服务

託管网路服务占市场主导地位

託管网路服务包含各种与网路相关的活动，例如网路实施、设计、维护、监控、安全性和故障排除。託管服务供应商为企业提供在云端环境中配置网路元件的协助，以确保最佳的负载平衡、连接和资源分配。例如，科威特顶级国家云端解决方案供应商 LEAN 推出了其云端託管服务，为企业集中 IT 资源实现其目标提供了独特的选择。 LEAN 为客户提供整合、最佳化的功能来管理他们的虚拟资料中心、灾难復原以及备份和资料保护服务，从而降低他们的资本和营运成本，提高安全性和合规性，并以前所未有的速度和可靠性最大限度地降低风险。此外，LEAN 也利用了其国家云端和专业服务经验。

按部署模型细分：

  • 私有云端
  • 公共云端

私有云端占最大市场份额

私有云端为单一公司提供灵活、全面的运算环境，从而增强资料安全性和隐私性以及对资源的控制。它使企业能够有效地扩展应用程式、分配运算资源和管理工作负载。例如，Protera 推出了自动灾难復原框架，旨在帮助当代企业从静态的「复选框」灾难復原 (DR) 计画转变为更动态、更实用的测试程序。灾难復原 (DR) 解决方案使企业能够反覆测试、验证并证明其程式能够在发生网路攻击时迅速有效地恢復运营，并且几乎不会对业务运营造成干扰。

按组织规模划分：

  • 大型企业
  • 中小企业

大型企业占最大市场份额

大型企业需要云端託管服务来进行架构部署、设计、安全性、维护和持续监控。它们为大型企业提供了提高整体效率并有效集中于主要目标的机会。例如，Zoom 宣布对企业级安全和可靠性平台进行重要更新，以实现轻鬆连接和保持井然有序，满足小型企业或大型企业的需求，并具有所需的隐私和安全功能。除此之外，Axis Bank 还与亚马逊网路服务 (AWS) 合作，使用 AWS 金钥管理服务、完全託管的加密操作 (KMS) 服务、AWS CloudHSM、基于云端的硬体安全模组 (HSM)、AWS 身分和存取管理 (IAM)、AWS 加密 SDK 和用户端加密库来提高资料安全性、合规性和客户体验。

按垂直行业分类：

  • 零售和消费品
  • 金融服务业
  • 电信
  • 政府和公共部门
  • 医疗保健和生命科学
  • 製造业
  • 能源和公用事业
  • 它
  • 其他的

零售和消费品占据市场最大份额

零售企业广泛使用云端託管服务，轻鬆扩大或缩小其 IT 基础设施规模以满足不断变化的需求，而无需进行大量的前期投资，这正在催化该领域的市场成长。例如，2023 年 7 月，AuditBoard 推出了其新的 IT 风险管理产品 AuditBoard ITRM，这是专为 CISO 及其团队打造的解决方案。 AuditBoard ITRM 旨在促进 IT 安全与其他组织职能之间的协作，以加速 IT 系统的识别和分类、执行业务影响评估并修復已发现的问题。此外，2023 年 11 月，True Digital Group 与人工智慧驱动的企业 SaaS 技术政策和全球情报供应商 FiscalNote Holdings, Inc. 达成策略合作，绘製第三方和第四方供应商图并监控关键风险，为金融机构提供了解和监控其广泛的供应商网路中风险的机会，并提高整个供应商生态系统的透明度。

按地区划分：

  • 北美洲
  • 美国
  • 加拿大
  • 亚太
  • 中国
  • 日本
  • 印度
  • 韩国
  • 澳洲
  • 印尼
  • 其他的
  • 欧洲
  • 德国
  • 法国
  • 英国
  • 义大利
  • 西班牙
  • 俄罗斯
  • 其他的
  • 拉丁美洲
  • 巴西
  • 墨西哥
  • 其他的
  • 中东和非洲

北美占据明显优势，占据最大的云端託管服务市场份额

该报告还对所有主要区域市场进行了全面的分析，包括北美（美国和加拿大）；亚太地区（中国、日本、印度、韩国、澳洲、印尼等）；欧洲（德国、法国、英国、义大利、西班牙、俄罗斯等）；拉丁美洲（巴西、墨西哥等）；以及中东和非洲。报告称，由于企业为提高营运效率而不断增加云端运算活动，北美占据了最大的市场份额。此外，外包公司整体职责的新兴趋势也正在催化该地区的市场成长。例如，AWS Managed Services 推出了 Accelerate。无论客户在云端旅程中处于何处，AWS Managed Services (AMS) Accelerate 都代表着新的云端营运产品，可协助客户实现卓越营运。 Accelerate 管理在 AWS 上执行的所有工作负载，客户可以完全存取所有 AWS 服务。 Accelerate 使用 AWS 服务（例如 AWS Systems Manager、Amazon CloudWatch、Amazon GuardDuty 和 AWS Config）来确保营运和安全。这些服务可以与现有的业务流程结合，并且比其他商业解决方案更实惠。客户现在可以在几天内做好生产准备。

竞争格局：

市场研究报告也对市场竞争格局进行了全面的分析。报告涵盖了市场结构、关键参与者定位、最佳制胜策略、竞争仪表板和公司评估象限等竞争分析。此外，也提供了所有主要公司的详细资料。云端託管服务产业的一些主要市场参与者包括：

  • 埃森哲公司
  • Atos SE
  • 思科系统公司
  • DXC技术
  • 富士通有限公司
  • 谷歌有限责任公司（Alphabet Inc.）
  • HCL技术公司
  • 惠普企业
  • 国际商业机器公司
  • 印孚瑟斯有限公司
  • NEC公司（AT&T公司）
  • NTT DATA株式会社（日本电报电话株式会社）
  • 威普罗有限公司

（请注意，这只是关键参与者的部分列表，完整列表在报告中提供。）

云端託管服务市场新闻：

2023 年 8 月：国际商业机器公司宣布延长与微软的合作关係，以协助共同客户加速部署生成式人工智慧，并提供创新其业务流程的新产品。

2023 年 4 月：阿里云推出了其弹性运算服务和物件储存服务的更便宜的选项以及大型语言模型，以满足对云端服务的需求。据称，新的 ECS Universal 可提供与 ECS 相同的稳定性，同时降低高达 40% 的成本，适用于运行 Web 应用程式和网站、企业办公室应用程式以及离线资料分析。 OSS 预留容量 (OSS-RC) 可让客户在特定云端区域预留一年的储存容量，从而将容量成本降低高达 50%。

2024 年 3 月：端到端託管行动服务的全球领导者 DMI 与 Dynamic Solutions Technology 合作成立合资企业 Dynamic Digital Transformation (DDT)，该公司已获得美国财政部货币监理署 (OCC) 授予的合同，以支援和管理该局的企业行动管理服务 (EMMS)。

本报告回答的关键问题

  • 云端託管服务市场有多大
  • 全球云端託管服务市场的未来前景如何
  • 推动全球云端託管服务市场的关键因素有哪些
  • 哪个地区占据最大的云端託管服务市场份额
  • 全球云端託管服务市场领先的公司有哪些

本报告回答的关键问题

  • 云端託管服务市场有多大？全球云端託管服务市场的未来前景如何？
  • 推动全球云端託管服务市场发展的关键因素有哪些？
  • 哪个地区占据最大的云端託管服务市场份额？
  • 全球云端託管服务市场领先的公司有哪些？

目录

第一章：前言

第二章：范围与方法

  • 研究目标
  • 利害关係人
  • 资料来源
    • 主要来源
    • 次要来源
  • 市场评估
    • 自下而上的方法
    • 自上而下的方法
  • 预测方法

第三章：执行摘要

第四章：简介

  • 概述
  • 主要行业趋势

第五章：全球云端託管服务市场

  • 市场概览
  • 市场表现
  • COVID-19的影响
  • 市场预测

第六章：市场区隔：依服务类型

  • 主机服务
  • 託管业务服务
  • 託管安全服务
  • 託管基础设施服务
  • 託管行动服务
  • 託管通讯和协作服务

第七章：市场区隔：依部署模型

  • 私有云端
  • 公共云端

第八章：市场区隔：依组织规模

  • 大型企业
  • 中小企业

第九章：市场区隔：依垂直产业

  • 零售和消费品
  • 金融服务业
  • 电信
  • 政府和公共部门
  • 医疗保健和生命科学
  • 製造业
  • 能源和公用事业
  • 它
  • 其他的

第十章：市场细分：按地区

  • 北美洲
    • 美国
    • 加拿大
  • 亚太
    • 中国
    • 日本
    • 印度
    • 韩国
    • 澳洲
    • 印尼
    • 其他的
  • 欧洲
    • 德国
    • 法国
    • 英国
    • 义大利
    • 西班牙
    • 俄罗斯
    • 其他的
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 其他的
  • 中东和非洲
    • 市场区隔：依国家

第 11 章：SWOT 分析

  • 概述
  • 优势
  • 弱点
  • 机会
  • 威胁

第 12 章：价值链分析

第 13 章：波特五力分析

  • 概述
  • 买家的议价能力
  • 供应商的议价能力
  • 竞争程度
  • 新进入者的威胁
  • 替代品的威胁

第 14 章：价格分析

第 15 章：竞争格局

  • 市场结构
  • 关键参与者
  • 关键参与者简介
    • Accenture plc
    • Atos SE
    • Cisco Systems, Inc.
    • DXC Technology
    • Fujitsu Limited
    • Google LLC (Alphabet Inc.)
    • HCL Technologies
    • Hewlett Packard Enterprise
    • International Business Machines Corporation
    • Infosys Limited
    • NEC Corporation (AT&T Inc.)
    • NTT DATA Corporation (Nippon Telegraph and Telephone Corporation)
    • Wipro Limited
Product Code: SR112025A5971

The global cloud managed services market size was valued at USD 59.46 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 171.17 Billion by 2033, exhibiting a CAGR of 11.15% from 2025-2033. North America currently dominates the market. The growth of the North American region is driven by widespread cloud adoption, advanced IT infrastructure, increasing digital transformation, and a strong focus on cybersecurity solutions.

Cloud Managed Services Market Analysis:

Major Market Drivers: The growing popularity of cloud managed services providers (MSPs) among various businesses for outsourcing their IT infrastructure, as they operate on a subscription-based model, is bolstering the cloud managed services market growth. Moreover, cloud MSPs provide disaster recovery and business continuity solutions that aid companies in mitigating the impact of potential disruptions, such as cyberattacks, natural disasters, and hardware failures, which is also catalyzing the cloud managed services share globally.

Key Market Trends: The integration of edge computing solutions in cloud managed services to enable organizations to process and analyze data effectively is stimulating the market growth. In addition to this, the extensive utilization of artificial intelligence and machine learning technologies by several companies to improve efficiency, automate tasks, and enhance decision-making is also propelling the cloud managed services market forecast.

Competitive Landscape: Some of the major market players in the cloud managed services industry include Accenture plc, Atos SE, Cisco Systems, Inc., DXC Technology, Fujitsu Limited, Google LLC (Alphabet Inc.), HCL Technologies, Hewlett Packard Enterprise, International Business Machines Corporation, Infosys Limited, NEC Corporation (AT&T Inc.), NTT DATA Corporation (Nippon Telegraph and Telephone Corporation), Wipro Limited, among many others.

Geographical Trends: North America accounted for the largest share in the cloud managed services market analysis, owing to the growing popularity of outsourcing several integral company responsibilities. Moreover, the elevating requirement for cloud computing activities among businesses to increase their operational efficiency is positively influencing the cloud managed services market outlook in North America.

Challenges and Opportunities: One of the major challenges of the market includes ensuring the security of various applications and data. With huge amounts of information stored and processed in the cloud, there are primary concerns regarding unauthorized access, data breaches, and compliance with data protection regulations. However, the extensive utilization of advanced technologies, including AI, big data analytics, machine learning, and the IoT by the leading organizations to improve decision-making, gain insights, and enhance competitiveness presents significant growth opportunities for cloud managed services market demand.

Cloud Managed Services Market Trends:

Growing Adoption of Cloud Computing

The rising adoption of cloud computing among various businesses to enhance their operational efficiency is catalyzing the market growth. Besides this, the extensive utilization of cloud solutions to manage applications, resources, and services is also stimulating the cloud managed services market statistics. For instance, according to Flexera Software, state of cloud report 2023, 75% of enterprise respondents indicated that they were adopting Microsoft Azure for public cloud usage. Moreover, as part of a multi-year partnership, Google Cloud and Connecticut-based XPO Logistics worked together to enhance the movement of commodities throughout supply chains. XPO utilized Google Cloud's data analytics, machine learning, and artificial intelligence (AI) capabilities to build quicker, more effective supply chains with improved visibility. Additionally, in June 2023, Hewlett Packard Enterprise Co. announced that it is rolling out a cloud computing service designed to power artificial intelligence systems similar to ChatGPT. HPE's high-performance computing and artificial intelligence unit said the company would use its experience in supercomputers to offer a service specifically for what are called large language models, the technology behind services, including ChatGPT.

Rising Focus on Security and Compliance

The escalating demand for advanced security measures, including intrusion prevention, threat detection, vulnerability assessments, and data encryption among businesses to safeguard critical information and digital assets is primarily driving the cloud managed services industry. Besides this, cloud MSPs provide expertise in understanding and implementing several compliance requirements that aid companies in avoiding potential financial and legal penalties, which is also propelling the market growth. For instance, according to the Data Security Council of India (DSCI), BFSI is one of India's top three sectors with the largest market share in cybersecurity expenditure. This is because of tightened norms from regulators, data localization, utility payments, e-commerce, and online insurance marketplaces. Such initiatives are expected to increase the adoption of endpoint security solutions in the country. Moreover, Hewlett Packard Enterprise announced that the company had signed a memorandum of understanding with the UAE Cyber Security Council to enhance cyber skills training in schools and prepare Emirati youth for careers in the technology industry.

Increasing Complexity of Cloud Environments

Cloud managed service providers offer specialized knowledge and skills to businesses that lack in-house expertise in managing complex cloud configurations effectively, which is acting as a significant growth-inducing factor. Moreover, the escalating demand for advanced services to manage various components, such as security, networking, databases, and application optimization is positively influencing the global market. For instance, Cisco released AppDynamics Cloud, a cloud-native observability platform for modern applications built on increasingly complex, distributed architectures and services. It is designed for simplicity, usefulness, and intuitiveness, and it enables IT teams to create the excellent digital experiences that organizations, customers, and end users currently demand. Current AppDynamics customers could upgrade to AppDynamics Cloud and continue to use their existing application performance monitoring (APM) agents or feed both platforms concurrently. AppDynamics Cloud supports AWS cloud-native and manages Kubernetes deployments, with a planned extension to Microsoft Azure, Google Cloud Platform, and other cloud providers.

Cloud Managed Services Market Segmentation:

Breakup by Service Type:

  • Managed Network Services
  • Managed Business Services
  • Managed Security Services
  • Managed Infrastructure Services
  • Managed Mobility Services
  • Managed Communication and Collaboration Services

Managed network services dominate the market

Managed network services incorporate various network-related activities, such as network implementation, design, maintenance, monitoring, security, and troubleshooting. Managed service providers offer businesses assistance in configuring network components with cloud environments to ensure optimal load balancing, connectivity, and resource allocation. For instance, LEAN, Kuwait's top national cloud solutions provider introduced its cloud-managed services that provide a unique option for businesses to concentrate their IT resources on attaining their goals. LEAN presented its clients with an integrated, optimized capability to manage their virtual data centers, disaster recovery, and backup & data protection services, reducing their capital and operational costs, improving security and compliance, and minimizing the risk with unheard-of speed and dependability. Additionally, LEAN leveraged its national cloud and professional services experience.

Breakup by Deployment Model:

  • Private Cloud
  • Public Cloud

Private cloud holds the largest share in the market

Private cloud offers a flexible and comprehensive computing environment dedicated to a single company, allowing enhanced data security and privacy and control over resources. It enables businesses to effectively scale applications, allocate computing resources, and manage workloads. For instance, Protera launched the Automated Disaster Recovery Framework in an effort to assist contemporary enterprises in making the shift from static, "check-box" disaster recovery (DR) plans to more dynamic, practical testing procedures. The disaster recovery (DR) solution gave businesses the ability to repeatedly test, validate, and demonstrate that their procedures can swiftly and effectively restore operations with little disruption to business operations in the event of a cyberattack.

Breakup by Organization Size:

  • Large Enterprises
  • Small and Medium-sized Enterprises

Large enterprises hold the biggest share in the market

Large enterprises require cloud managed services for architecture deployment, design, security, maintenance, and ongoing monitoring. They offer large enterprises the chance to improve overall efficiency and concentrate on the primary objectives effectively. For instance, Zoom announced critical updates to the Enterprise-grade security and Reliability platform for easy connection and staying organized to fit the needs of small businesses or large enterprises, with the features of privacy and security needed. In addition to this, Axis Bank partnered with Amazon Web Services (AWS) to use the AWS key management service, a fully managed service for cryptographic operations (KMS), AWS CloudHSM, a cloud-based hardware security module (HSM), AWS Identity and Access Management (IAM), AWS Encryption SDK, and a client-side encryption library to improve data security, compliance, and customer experience.

Breakup by Vertical:

  • Retail and Consumer Goods
  • BFSI
  • Telecom
  • Government and Public Sector
  • Healthcare and Lifesciences
  • Manufacturing
  • Energy and Utilities
  • IT
  • Others

Retail and consumer goods hold the maximum share in the market

The extensive utilization of cloud managed services by retail businesses to easily navigate their IT infrastructure scale up or down to meet the evolving demands without the need for major upfront investments, is catalyzing the market growth in this segment. For instance, in July 2023, AuditBoard launched its new IT risk management offering, AuditBoard ITRM, a purpose-built solution for CISOs and their teams. AuditBoard ITRM is designed to enable collaboration between IT security and other organizational functions to accelerate the identification and classification of IT systems, perform business impact assessments, and remediate identified issues. Moreover, in November 2023, True Digital Group strategically collaborated with FiscalNote Holdings, Inc., an AI-driven enterprise SaaS technology provider of policy and global intelligence, to map 3rd and 4th party vendors and monitor critical risks, presenting an opportunity for financial institutions to understand and monitor risks within their expansive supplier networks and elevate transparency throughout the vendor ecosystem.

Breakup by Region:

  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa

North America exhibits a clear dominance, accounting for the largest cloud managed services market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share, owing to the rising cloud computing activities among businesses to improve their operational efficiency. Additionally, the emerging trend of outsourcing integral company responsibilities is also catalyzing the market growth in this region. For instance, AWS Managed Services launched Accelerate. Regardless of where customers are in their cloud journey, AWS Managed Services (AMS) Accelerate represents a new cloud operations product that aids clients in achieving operational excellence. Accelerate manages all workloads operating on AWS, and customers have full access to all AWS services. Accelerate uses AWS services, such as AWS Systems Manager, Amazon CloudWatch, Amazon GuardDuty, and AWS Config for operations and security. These services can be integrated with existing business processes and are more affordable than other commercial solutions. Customers can now become production-ready in a matter of days.

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape in the market. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided. Some of the major market players in the Cloud Managed Services industry include:

  • Accenture plc
  • Atos SE
  • Cisco Systems, Inc.
  • DXC Technology
  • Fujitsu Limited
  • Google LLC (Alphabet Inc.)
  • HCL Technologies
  • Hewlett Packard Enterprise
  • International Business Machines Corporation
  • Infosys Limited
  • NEC Corporation (AT&T Inc.)
  • NTT DATA Corporation (Nippon Telegraph and Telephone Corporation)
  • Wipro Limited

(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)

Cloud Managed Services Market News:

August 2023: International Business Machines Corporation announced the extension of its partnership with Microsoft to assist joint clients in accelerating the deployment of generative AI and delivering a novel offering that will innovate their business processes.

April 2023: Alibaba Cloud unveiled cheaper options for its Elastic Compute Service and Object Storage Service and a large language model to keep pace with the demand for cloud services. The new ECS Universal is claimed to offer the same stability as ECS while reducing costs by up to 40%, and is suited for running web applications and websites, enterprise office applications, and offline data analysis. The OSS Reserved Capacity (OSS-RC) would let its customers reserve storage capacity in a specific cloud region for one year, reducing capacity cost by up to 50%.

March 2024: DMI, a global leader in end-to-end managed mobility services, has partnered with Dynamic Solutions Technology to form a joint venture, Dynamic Digital Transformation (DDT), which has been awarded a contract by the U.S. Department of Treasury's Office of the Comptroller of the Currency (OCC) to support and manage the bureau's enterprise mobility management services (EMMS).

Key Questions Answered in This Report

  • 1.How big is the cloud managed services market?
  • 2.What is the future outlook of the global cloud managed services market?
  • 3.What are the key factors driving the global cloud managed services market?
  • 4.Which region accounts for the largest cloud managed services market share?
  • 5.Which are the leading companies in the global cloud managed services market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Cloud Managed Services Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Service Type

  • 6.1 Managed Network Services
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Managed Business Services
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast
  • 6.3 Managed Security Services
    • 6.3.1 Market Trends
    • 6.3.2 Market Forecast
  • 6.4 Managed Infrastructure Services
    • 6.4.1 Market Trends
    • 6.4.2 Market Forecast
  • 6.5 Managed Mobility Services
    • 6.5.1 Market Trends
    • 6.5.2 Market Forecast
  • 6.6 Managed Communication and Collaboration Services
    • 6.6.1 Market Trends
    • 6.6.2 Market Forecast

7 Market Breakup by Deployment Model

  • 7.1 Private Cloud
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Public Cloud
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Organization Size

  • 8.1 Large Enterprises
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Small and Medium-sized Enterprises
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by Vertical

  • 9.1 Retail and Consumer Goods
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 BFSI
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Telecom
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 Government and Public Sector
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast
  • 9.5 Healthcare and Lifesciences
    • 9.5.1 Market Trends
    • 9.5.2 Market Forecast
  • 9.6 Manufacturing
    • 9.6.1 Market Trends
    • 9.6.2 Market Forecast
  • 9.7 Energy and Utilities
    • 9.7.1 Market Trends
    • 9.7.2 Market Forecast
  • 9.8 IT
    • 9.8.1 Market Trends
    • 9.8.2 Market Forecast
  • 9.9 Others
    • 9.9.1 Market Trends
    • 9.9.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia-Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 Accenture plc
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
      • 15.3.1.3 Financials
      • 15.3.1.4 SWOT Analysis
    • 15.3.2 Atos SE
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
      • 15.3.2.3 Financials
      • 15.3.2.4 SWOT Analysis
    • 15.3.3 Cisco Systems, Inc.
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
      • 15.3.3.3 Financials
      • 15.3.3.4 SWOT Analysis
    • 15.3.4 DXC Technology
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
      • 15.3.4.3 Financials
      • 15.3.4.4 SWOT Analysis
    • 15.3.5 Fujitsu Limited
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
      • 15.3.5.3 Financials
      • 15.3.5.4 SWOT Analysis
    • 15.3.6 Google LLC (Alphabet Inc.)
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
      • 15.3.6.3 SWOT Analysis
    • 15.3.7 HCL Technologies
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
      • 15.3.7.3 Financials
      • 15.3.7.4 SWOT Analysis
    • 15.3.8 Hewlett Packard Enterprise
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
      • 15.3.8.3 Financials
      • 15.3.8.4 SWOT Analysis
    • 15.3.9 International Business Machines Corporation
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
      • 15.3.9.3 Financials
      • 15.3.9.4 SWOT Analysis
    • 15.3.10 Infosys Limited
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
      • 15.3.10.3 Financials
      • 15.3.10.4 SWOT Analysis
    • 15.3.11 NEC Corporation (AT&T Inc.)
      • 15.3.11.1 Company Overview
      • 15.3.11.2 Product Portfolio
      • 15.3.11.3 Financials
      • 15.3.11.4 SWOT Analysis
    • 15.3.12 NTT DATA Corporation (Nippon Telegraph and Telephone Corporation)
      • 15.3.12.1 Company Overview
      • 15.3.12.2 Product Portfolio
      • 15.3.12.3 Financials
      • 15.3.12.4 SWOT Analysis
    • 15.3.13 Wipro Limited
      • 15.3.13.1 Company Overview
      • 15.3.13.2 Product Portfolio
      • 15.3.13.3 Financials

List of Figures

  • Figure 1: Global: Cloud Managed Services Market: Major Drivers and Challenges
  • Figure 2: Global: Cloud Managed Services Market: Sales Value (in Billion USD), 2019-2024
  • Figure 3: Global: Cloud Managed Services Market Forecast: Sales Value (in Billion USD), 2025-2033
  • Figure 4: Global: Cloud Managed Services Market: Breakup by Service Type (in %), 2024
  • Figure 5: Global: Cloud Managed Services Market: Breakup by Deployment Model (in %), 2024
  • Figure 6: Global: Cloud Managed Services Market: Breakup by Organization Size (in %), 2024
  • Figure 7: Global: Cloud Managed Services Market: Breakup by Vertical (in %), 2024
  • Figure 8: Global: Cloud Managed Services Market: Breakup by Region (in %), 2024
  • Figure 9: Global: Cloud Managed Services (Managed Network Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 10: Global: Cloud Managed Services (Managed Network Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 11: Global: Cloud Managed Services (Managed Business Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 12: Global: Cloud Managed Services (Managed Business Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 13: Global: Cloud Managed Services (Managed Security Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 14: Global: Cloud Managed Services (Managed Security Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 15: Global: Cloud Managed Services (Managed Infrastructure Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 16: Global: Cloud Managed Services (Managed Infrastructure Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 17: Global: Cloud Managed Services (Managed Mobility Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 18: Global: Cloud Managed Services (Managed Mobility Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 19: Global: Cloud Managed Services (Managed Communication and Collaboration Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 20: Global: Cloud Managed Services (Managed Communication and Collaboration Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 21: Global: Cloud Managed Services (Private Cloud) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 22: Global: Cloud Managed Services (Private Cloud) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 23: Global: Cloud Managed Services (Public Cloud) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 24: Global: Cloud Managed Services (Public Cloud) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 25: Global: Cloud Managed Services (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 26: Global: Cloud Managed Services (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 27: Global: Cloud Managed Services (Small and Medium-sized Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 28: Global: Cloud Managed Services (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 29: Global: Cloud Managed Services (Retail and Consumer Goods) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 30: Global: Cloud Managed Services (Retail and Consumer Goods) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 31: Global: Cloud Managed Services (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 32: Global: Cloud Managed Services (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 33: Global: Cloud Managed Services (Telecom) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 34: Global: Cloud Managed Services (Telecom) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 35: Global: Cloud Managed Services (Government and Public Sector) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 36: Global: Cloud Managed Services (Government and Public Sector) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 37: Global: Cloud Managed Services (Healthcare and Lifesciences) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 38: Global: Cloud Managed Services (Healthcare and Lifesciences) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 39: Global: Cloud Managed Services (Manufacturing) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 40: Global: Cloud Managed Services (Manufacturing) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 41: Global: Cloud Managed Services (Energy and Utilities) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 42: Global: Cloud Managed Services (Energy and Utilities) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 43: Global: Cloud Managed Services (IT) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 44: Global: Cloud Managed Services (IT) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 45: Global: Cloud Managed Services (Other Verticals) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 46: Global: Cloud Managed Services (Other Verticals) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 47: North America: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 48: North America: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 49: United States: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 50: United States: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 51: Canada: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 52: Canada: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 53: Asia-Pacific: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 54: Asia-Pacific: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 55: China: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 56: China: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 57: Japan: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 58: Japan: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 59: India: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 60: India: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 61: South Korea: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 62: South Korea: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 63: Australia: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 64: Australia: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 65: Indonesia: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 66: Indonesia: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 67: Others: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 68: Others: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 69: Europe: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 70: Europe: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 71: Germany: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 72: Germany: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 73: France: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 74: France: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 75: United Kingdom: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 76: United Kingdom: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 77: Italy: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 78: Italy: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 79: Spain: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 80: Spain: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 81: Russia: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 82: Russia: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 83: Others: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 84: Others: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 85: Latin America: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 86: Latin America: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 87: Brazil: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 88: Brazil: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 89: Mexico: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 90: Mexico: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 91: Others: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 92: Others: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 93: Middle East and Africa: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 94: Middle East and Africa: Cloud Managed Services Market: Breakup by Country (in %), 2024
  • Figure 95: Middle East and Africa: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 96: Global: Cloud Managed Services Industry: SWOT Analysis
  • Figure 97: Global: Cloud Managed Services Industry: Value Chain Analysis
  • Figure 98: Global: Cloud Managed Services Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Cloud Managed Services Market: Key Industry Highlights, 2024 and 2033
  • Table 2: Global: Cloud Managed Services Market Forecast: Breakup by Service Type (in Million USD), 2025-2033
  • Table 3: Global: Cloud Managed Services Market Forecast: Breakup by Deployment Model (in Million USD), 2025-2033
  • Table 4: Global: Cloud Managed Services Market Forecast: Breakup by Organization Size (in Million USD), 2025-2033
  • Table 5: Global: Cloud Managed Services Market Forecast: Breakup by Vertical (in Million USD), 2025-2033
  • Table 6: Global: Cloud Managed Services Market Forecast: Breakup by Region (in Million USD), 2025-2033
  • Table 7: Global: Cloud Managed Services Market: Competitive Structure
  • Table 8: Global: Cloud Managed Services Market: Key Players