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市场调查报告书
商品编码
2016073
託管服务市场报告:按类型、部署模式、企业规模、最终用途和地区划分(2026-2034 年)Managed Services Market Report by Type, Deployment Mode, Enterprise Size, End Use, and Region 2026-2034 |
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2025年全球託管服务市场规模达3,266亿美元。展望未来,IMARC集团预测,到2034年,该市场规模将达到5,937亿美元,2026年至2034年的复合年增长率(CAGR)为6.66%。推动市场成长的主要因素包括:对IT外包解决方案的需求不断增长、 IT基础设施管理日益复杂,以及对经济高效且扩充性的业务解决方案的需求不断增长。
IT基础设施日益复杂
IT 系统日益复杂,包括混合云端环境、庞大的资料网路和先进的网路安全要求,是推动託管服务市场发展的关键因素。技术的快速进步、软体应用的多样化以及各种平台的集成,使得企业管理和维护其IT基础设施基础设施的难度越来越大。託管服务供应商(MSP) 提供专业知识、资源和先进工具,以高效管理这种复杂性,并确保系统的最佳效能、可靠性和安全性。例如,Cognizant 于 2023 年 4 月发布了一个多混合混合云端和边缘管理平台,旨在迁移到现代云端原生架构并简化云端管理操作。 Cognizant 的「Skygreed」采用业界特定的方法,透过精心策划的解决方案加速器库,帮助企业快速且有效率地实现更大的业务价值,同时提升简化程度、永续性和成本效益。预计这将推动未来几年託管服务市场的成长。
日益严峻的网路安全挑战
在网路威胁不断演变的时代,确保强大的网路安全已成为各种规模企业的首要任务。託管服务供应商(MSP) 提供专业的安全解决方案,包括全天候监控、威胁侦测、事件回应和合规管理。 MSP 可协助企业保护关键资料和 IT 资产免受各种网路威胁的侵害,同时确保符合相关法规和标准。这对于受严格资料保护法律约束的行业(例如金融、医疗保健和零售业)尤其重要。透过利用 MSP 的专业知识,企业可以维持高安全标准、降低风险,并避免因资料外洩和合违规而可能面临的法律和经济处罚。根据产业报告显示,2023 年共发生 2,365 起网路攻击,影响人数达 343,338,964 人。 2023 年的资料外洩数量比 2021 年成长了 72%,创历史新高。每次资料外洩造成的平均损失高达 445 万美元。电子邮件是恶意软体感染最常见的途径,2023年约有35%的恶意软体透过电子邮件传播。 94%的组织报告了电子邮件安全事件。 2022年,商业电子邮件诈骗(BEC)造成的损失高达27亿美元。预计2022年至2032年间,资讯安全相关就业人数将成长32%。这将对託管服务市场统计数据产生重大影响。
云端运算技术的普及
向云端运算的转型是成长要素。企业正转向基于云端的解决方案,以获得成本效益、增强协作和改善存取等优势,但有效管理这些环境通常需要专家协助。託管服务供应商提供全面的云端管理解决方案,以确保最佳效能、安全性和成本效益。例如,2024 年 5 月,领先的端到端混合多重云端和人工智慧解决方案主要企业Rackspace Technology 宣布与 Young Hollywood 合作,共同打造一个多阶段的 Google Cloud 解决方案,以变革影片内容管理。此次合作利用 Google Cloud Video Intelligence 应用程式介面 (API) 成功建置了必要的基础架构、第三方元元资料、影片资产和处理后的影片。这项全新的云端基础设施为这家开创性的娱乐网路带来了 10 倍的影片处理速度提升和更佳的数据访问,同时也带来了新的盈利和分发机会。
The global managed services market size reached USD 326.6 Billion in 2025. Looking forward, IMARC Group expects the market to reach USD 593.7 Billion by 2034, exhibiting a growth rate (CAGR) of 6.66% during 2026-2034. The increasing demand for IT outsourcing solutions, the growing complexities in IT infrastructure management, and the rising need for cost-effective and scalable business solutions are some of the major factors propelling the growth of the market.
Increasing Complexity of IT Infrastructure
The escalating complexity of IT systems, with hybrid cloud environments, extensive data networks, and advanced cybersecurity demands, is a significant driver for the managed services market. Businesses are finding it increasingly challenging to manage and maintain their IT infrastructure due to rapid technological advancements, diverse software applications, and the integration of various platforms. Managed service providers (MSPs) offer specialized expertise, resources, and advanced tools to efficiently manage this complexity, ensuring optimal system performance, reliability, and security. For instance, in April 2023, Cognizant launched a multi-hybrid cloud and edge management platform designed to transition to modern cloud-native architectures and streamline their cloud management operations. Cognizant Skygreed applies an industry focus on approach through a curated library of solution accelerators, enabling enterprises to realize greater business value quickly and efficiently while driving simplification, sustainability, and cost-effectiveness. This is expected to boost the managed services market forecast over the coming years.
Increasing Cybersecurity Challenges
In an era of ever-evolving cyber threats, ensuring robust cybersecurity has become paramount for businesses of all sizes. Managed services providers offer specialized security solutions, including 24/7 monitoring, threat detection, incident response, and compliance management. They help businesses protect their critical data and IT assets from a wide array of cyber threats while ensuring compliance with relevant regulations and standards. This is particularly crucial for industries subject to stringent data protection laws, such as finance, healthcare, and retail. By leveraging the expertise of MSPs, companies can maintain high-security standards, mitigate risks, and avoid potential legal and financial penalties associated with data breaches or non-compliance. According to industry reports, there were 2365 cyber-attacks in 2023 with 343,338,964 victims. 2023 saw a 72% increase in data breaches since 2021, which held the previous record. A data breach costs $4.45 million on average. e-mail is the most common vector for malware, with around 35% of malware delivered via e-mail in 2023. 94% of organizations have reported e-mail security incidents. Business e-mail compromises accounted for $2.7 billion in losses in 2022. Information security jobs are projected to grow by 32% between 2022 and 2032. This is influencing the managed services market statistics significantly.
Widespread Adoption of Cloud Technologies
The rising shift toward cloud computing is acting as a major growth-inducing factor in the market. As businesses migrate to cloud-based solutions to benefit from cost efficiency, enhanced collaboration, and improved accessibility, they often require expert assistance to manage these environments effectively. Managed services providers offer comprehensive cloud management solutions, ensuring optimal performance, security, and cost-effectiveness. For instance, in May 2024, Rackspace Technology, the leading end-to-end, hybrid multi-cloud, and AI solutions company announced working with young Hollywood on a multi-stage Google Cloud solution to transform video content management. The collaboration successfully created the necessary infrastructure, third-party metadata, video assets, and processed videos using the Google Cloud Video Intelligence Application Programming Interface (API). The new cloud infrastructure provides the pioneering entertainment network with 10 times faster video processing and improved data accessibility while enabling new monetization and distribution opportunities.
Managed infrastructure accounts for the majority of the market share
Managed infrastructure services encompass the outsourcing of IT infrastructure components such as servers, storage, and networking equipment to third-party providers. This segment is the largest within the managed services market, driven by the increasing complexity of IT environments and the need for businesses to optimize infrastructure management while reducing costs. Managed infrastructure services offer benefits such as improved reliability, scalability, and performance, enabling organizations to focus on core business activities while leveraging the expertise of service providers to maintain and support their IT infrastructure.
On-premises holds the largest share of the industry
The on-premises segment in the managed services market refers to services and solutions that are deployed and maintained within the physical infrastructure of the client's premises. This segment typically includes services such as hardware procurement, installation, configuration, and ongoing maintenance provided by managed service providers. Despite the growing popularity of cloud-based solutions, the on-premises segment remains significant, particularly for organizations with stringent security and compliance requirements, as well as those operating in highly regulated industries such as healthcare, finance, and government. These organizations prefer to retain full control over their IT infrastructure and data, opting for on-premises solutions to ensure data sovereignty and mitigate concerns related to data privacy and security breaches.
Large enterprises represents the leading market segment
Large enterprises represent the largest segment in the managed services market, characterized by extensive IT infrastructure, complex operations, and significant budget allocations for IT services. These organizations often require a wide range of managed services to support their diverse business needs, including network management, cybersecurity, data analytics, and cloud computing. Key factors driving the adoption of managed services among large enterprises include the need for scalability, agility, and cost optimization, as well as the desire to offload routine IT tasks and focus on core business objectives.
IT and telecommunication exhibit a clear dominance in the market
The IT and Telecommunication segment is the largest in the managed services market, driven by the constant need for reliable IT infrastructure and communication networks. Managed service providers in this segment offer a wide range of services, including network management, data center services, cloud computing, cybersecurity, and communication solutions. With rapid technological advancements and increasing complexity in IT environments, businesses in the IT and telecommunications sector rely heavily on managed services to enhance operational efficiency, reduce downtime, and ensure data security.
North America leads the market, accounting for the largest managed services market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represents the largest regional market for managed services.
The robust technological infrastructure, high levels of IT spending, and strong presence of key market players are driving the growth of the market in the North American region. The region is characterized by a mature landscape, with a wide range of industries such as healthcare, IT, manufacturing, and finance, relying heavily on managed services to streamline operations and enhance efficiency. Cloud computing adoption is particularly high in North America, further fueling the demand for managed services. According to the International Trade Administration, One-third of the $5 trillion global information technology (IT) market is in the United States, making it the largest tech market in the world. The industry accounts for $1.9 trillion of U.S. value-added GDP (more than 10 percent of the national economy) and 12.1 million jobs. According to CompTIA, there are more than 557,000 software and IT services companies in the United States (approximately 13,400 tech startups were established in 2019 alone).
The competitive landscape of the managed services market is highly competitive with major players such as Accenture, and IBM. These companies provide a broad range of services including IT infrastructure management, cloud solutions, and security services. Emerging players focus on niche markets and specialized services, driving differentiations and innovations. For instance, in May 2022, IBM announced that it had signed a strategic collaboration agreement (SCA) with Amazon Web Services, Inc. (AWS), with plans to offer a broad array of its software catalog as Software-as-a-Service (SaaS) in AWS.