影像服务展望：2023 年

美国医院正在审查诊断成像设备的资本和运营成本。 随着收入流继续受到挤压，设备维护、维修和增值服务的覆盖范围仍然是预算决策的关键考虑因素。 随着诊断成像设备的使用和部署不断扩大，医院和医疗保健系统正在整合诊断成像设施的保修后服务合同，以降低运营成本并提高支持服务的价值。我们正在努力将其标准化。

本报告研究了美国医院对 11 种主要诊断成像设备使用的保修后服务协议类型。 量化诊断成像设备製造商 (OEM) 与第三方服务提供商的市场份额，按模式描述不同类型服务合同安排的利用情况、首选支持服务类型，并预测未来服务合同和首选合同类型。按优先顺序排列的趋势

内容

第一章背景与目的

第 2 章执行摘要

第三章研究方法

第 4 章管理影像设备时的部门优先事项

第五章美国医院影像设备服务支出

第六章保修后服务使用的服务提供商

第 7 章按方式划分的服务安排的当前使用情况

第 8 章按方式划分的“多 OEM”服务合同的当前使用情况

第九章未来服务合同按方式的优惠安排

第 10 章. 成像服务合同的优先顺序

第 11 章服务合同决策者

第 12 章调查受访者的人口统计数据

第13章附录

U.S. hospitals have been closely scrutinizing their capital and operating costs for imaging equipment. With continued pressure on their revenue sources, coverage for equipment maintenance, repair, and value-added services continue to be critical considerations in such budgetary decisions. As their use and deployment of imaging equipment continues to grow, hospitals and healthcare systems are seeking to consolidate and standardize their post-warranty service contracts across their imaging locations to decrease their operating costs, while gaining improved value for the support services they receive.

IMV's “2023 Diagnostic Imaging Equipment Service Outlook Report ” provides insight into the types of post-warranty service arrangements used by U.S. hospitals for eleven key imaging modalities. This report quantifies the market shares of the imaging equipment manufacturers (OEMs) vs. third-party service providers, describes the use of different types of service contract arrangements by modality, the types of support services preferred, and identifies trends in priorities for future service contracts and preferred contract types.

Major imaging modalities covered in this report:

• CT scanners

• Fixed MRI scanners

• Fixed PET or PET/CT

• Fixed Nuclear Medicine cameras (SPECT/CT, SPECT-only, and planar-only units)

• Fixed C-arm systems used primarily for interventional and/or cardiac procedures (e.g., specials, angio labs, vascular labs, cath labs, hybrid OR)

• Portable C-arm units

• Fixed Radiographic Fluoroscopy (RF) units (without fixed C-arms)

• Fixed General X-ray Radiography units (DR, CR, or analog)

• Mobile general x-ray units

• X-ray mammography units

• Ultrasound units

Questions answered by this report:

• What are the key department priorities for managing imaging equipment over the next few years?

• What is the estimated market size of hospital service-related spending?

• How is this market split between contracts with OEMs vs. third-party service providers, as well as service purchased outside of contract coverage?

• What % of service budgets are spent by modality, including CT, MR, PET, NM, fixed & portable C-arms, RF, general x-ray, mammography, and ultrasound?

• What type of post-warranty service arrangements is preferred for each imaging modality, including full- service, shared-service, and multi-vendor contracts?

• What mix of OEM vs. third-party service providers are currently being utilized for each imaging modality?

• To what extent do existing service arrangements include value-added features such as on-site response time, remote diagnostics, and cybersecurity services?

• What types of service contract issues are priorities for hospitals to address over the next few years?

• What will be the preferred coverage types and support services for inclusion in future service contracts?

• Who are the key decision makers for service contract arrangements?

Table of Contents

• 01. Background and Objectives
• 02. Executive Summary
• 03. Methodology
• 04. Department Priorities when Managing Imaging Equipment
• 05. Imaging Equipment Service Spending by U.S. Hospitals
• 06. Service Providers used for Post-Warranty Service
• 07. Present use of Service Arrangements, by Modality
• 08. Present use of "Multi-OEM" Service Contracts, by Modality
• 09. Preferred Arrangements for Future Service Contracts, by Modality
• 10. Imaging Service Contract Priorities
• 11. Decision Makers for Service Contracts
• 12. Survey Respondent Demographics
• 13. Appendix