全球支援服务市场(2024-2028)
市场调查报告书
商品编码
1581828

全球支援服务市场(2024-2028)

Global Support Services Market 2024-2028

出版日期: | 出版商: TechNavio | 英文 216 Pages | 订单完成后即时交付

价格

支援服务市场(2024-2028)

2023年至2028年,支援服务市场预计将扩大3,917亿美元,预测期内复合年增长率为9.5%。该报告包括对支援服务市场的总体分析、市场规模和预测、趋势、成长驱动因素、挑战以及涵盖约 25 家供应商的供应商分析。

该报告提供了对当前市场状况、最新趋势和驱动因素以及整体市场环境的最新分析。该市场的推动因素包括航空业对支援服务的需求不断增长、网路攻击预防措施的需求不断增长以及金融和业务对支援服务的采用不断增加。

市场范围
基准年 2024年
结束年份 2028年
预测期 2024-2028
成长动力 加速度
与前一年同期比较(2024 年) 9.1%
复合年增长率 9.5%
增量 3917亿美元

该报告指出,支援服务中越来越多地采用人工智慧模型是推动未来几年支援服务市场成长的关键原因之一。此外,扩大支援服务组合的策略伙伴关係以及支援服务供应商和买家之间的差距导致了强劲的市场需求。

目录

第一章执行摘要

  • 市场概况

第二章 Technavio 分析

  • 价格敏感度、生命週期、顾客购买篮子、采用率和购买标准分析
  • 输入和差异化因素的重要性
  • 令人困惑的因素
  • 驱动因素和挑战的影响

第三章 市场状况

  • 市场生态系统
  • 市场特征
  • 价值链分析

第四章市场规模评估

  • 市场定义
  • 细分市场分析
  • 市场规模(2023年)
  • 市场展望(2023-2028)

第五章 市场规模表现

  • 全球支援服务市场(2018-2022)
  • 依服务类型分析(2018-2022)
  • 最终用户分析(2018-2022)
  • 区域分析(2018-2022)
  • 国家分析(2018-2022)

第6章定性分析

  • 人工智慧对全球支援服务市场的影响

第7章五力分析

  • 五力摘要
  • 买方议价能力
  • 供应商的议价能力
  • 新进入者的威胁
  • 替代品的威胁
  • 竞争威胁
  • 市场状况

第八章市场细分:按服务类型

  • 市场区隔
  • 比较:依服务类型
  • 硬体:市场规模与预测(2023-2028)
  • 软体:市场规模与预测(2023-2028)
  • 按服务类型分類的市场机会

第 9 章 市场区隔:依最终用户

  • 市场区隔
  • 比较:按最终用户
  • 中小企业:市场规模及预测(2023-2028)
  • 大公司:市场规模与预测(2023-2028)
  • 最终用户的市场机会

第十章 客户情况

  • 客户状况概览

第十一章 地区情势

  • 区域细分
  • 区域比较
  • 北美:市场规模与预测(2023-2028)
  • 欧洲:市场规模与预测(2023-2028)
  • 亚太地区:市场规模与预测(2023-2028)
  • 南美洲:市场规模与预测(2023-2028)
  • 中东和非洲:市场规模和预测(2023-2028)
  • 美国:市场规模与预测(2023-2028)
  • 中国:市场规模及预测(2023-2028)
  • 德国:市场规模与预测(2023-2028)
  • 英国:市场规模与预测(2023-2028)
  • 日本:市场规模与预测(2023-2028)
  • 印度:市场规模与预测(2023-2028)
  • 韩国:市场规模与预测(2023-2028)
  • 法国:市场规模与预测(2023-2028)
  • 义大利:市场规模与预测(2023-2028)
  • 加拿大:市场规模与预测(2023-2028)
  • 按地区分類的市场机会

第十二章 促进因素、挑战、机会与限制因素

  • 市场驱动因素
  • 市场挑战
  • 驱动因素和挑战的影响
  • 市场机会与限制

第十三章竞争格局

  • 概述
  • 竞争格局
  • 混乱的情况
  • 产业风险

第14章竞争分析

  • 公司简介
  • 公司排名指数
  • 公司市场定位
  • Apple Inc.
  • Broadcom Inc.
  • Cisco Systems Inc.
  • Dell Technologies Inc.
  • FUJIFILM Corp.
  • HCL Technologies Ltd.
  • Infosys Ltd.
  • International Business Machines Corp.
  • Lenovo Group Ltd.
  • Microsoft Corp.
  • S and P Global Inc.
  • Samsung Electronics Co. Ltd.
  • SAP SE
  • Toshiba Corp.
  • Wipro Ltd.

第十五章附录

Product Code: IRTNTR80169

Support Services Market 2024-2028

The support services market is forecasted to grow by USD 391.7 bn during 2023-2028, accelerating at a CAGR of 9.5% during the forecast period. The report on the support services market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing demand for support services from aviation industry, rise in demand for cyber attack preventive measures, and rising adoption of support services in financial and banking operations.

Market Scope
Base Year2024
End Year2028
Series Year2024-2028
Growth MomentumAccelerate
YOY 20249.1%
CAGR9.5%
Incremental Value$391.7 bn

Technavio's support services market is segmented as below:

By Service Type

    • Hardware
    • Software

By End-user

    • Small and medium enterprises
    • Large enterprises

By Geographical Landscape

    • North America
    • Europe
    • APAC
    • South America
    • Middle East and Africa

This study identifies the rising adoption of AI models in support services as one of the prime reasons driving the support services market growth during the next few years. Also, strategic partnerships to expand portfolio of support services and disparity between support service providers and buyers will lead to sizable demand in the market.

The report on the support services market covers the following areas:

    • Support services market sizing
    • Support services market forecast
    • Support services market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading support services market vendors that include ABB Ltd., Apple Inc., Broadcom Inc., Cisco Systems Inc., Dell Technologies Inc., FUJIFILM Corp., HCL Technologies Ltd., Infosys Ltd., Integra Global Solutions Corp, International Business Machines Corp., Lenovo Group Ltd., Markel Corp., Microsoft Corp., myairops, Panasonic Holdings Corp., Quatrro Inc., S and P Global Inc., Samsung Electronics Co. Ltd., SAP SE, Toshiba Corp., Wipro Ltd., and Zenoti. Also, the support services market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

  • 1.1 Market overview
    • Executive Summary - Chart on Market Overview
    • Executive Summary - Data Table on Market Overview
    • Executive Summary - Chart on Global Market Characteristics
    • Executive Summary - Chart on Market By Geographical Landscape
    • Executive Summary - Chart on Market Segmentation by Service Type
    • Executive Summary - Chart on Market Segmentation by End-user
    • Executive Summary - Chart on Incremental Growth
    • Executive Summary - Data Table on Incremental Growth
    • Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

  • 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
    • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • 2.2 Criticality of inputs and Factors of differentiation
    • Overview on criticality of inputs and factors of differentiation
  • 2.3 Factors of disruption
    • Overview on factors of disruption
  • 2.4 Impact of drivers and challenges
    • Impact of drivers and challenges in 2023 and 2028

3 Market Landscape

  • 3.1 Market ecosystem
    • Parent Market
    • Data Table on - Parent Market
  • 3.2 Market characteristics
    • Market characteristics analysis
  • 3.3 Value chain analysis
    • Value Chain Analysis

4 Market Sizing

  • 4.1 Market definition
    • Offerings of companies included in the market definition
  • 4.2 Market segment analysis
    • Market segments
  • 4.3 Market size 2023
  • 4.4 Market outlook: Forecast for 2023-2028
    • Chart on Global - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Global - Market size and forecast 2023-2028 ($ billion)
    • Chart on Global Market: Year-over-year growth 2023-2028 (%)
    • Data Table on Global Market: Year-over-year growth 2023-2028 (%)

5 Historic Market Size

  • 5.1 Global Support Services Market 2018 - 2022
    • Historic Market Size - Data Table on Global Support Services Market 2018 - 2022 ($ billion)
  • 5.2 Service Type segment analysis 2018 - 2022
    • Historic Market Size - Service Type Segment 2018 - 2022 ($ billion)
  • 5.3 End-user segment analysis 2018 - 2022
    • Historic Market Size - End-user Segment 2018 - 2022 ($ billion)
  • 5.4 Geography segment analysis 2018 - 2022
    • Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
  • 5.5 Country segment analysis 2018 - 2022
    • Historic Market Size - Country Segment 2018 - 2022 ($ billion)

6 Qualitative Analysis

  • 6.1 Impact of AI on the global support services market

7 Five Forces Analysis

  • 7.1 Five forces summary
    • Five forces analysis - Comparison between 2023 and 2028
  • 7.2 Bargaining power of buyers
    • Bargaining power of buyers - Impact of key factors 2023 and 2028
  • 7.3 Bargaining power of suppliers
    • Bargaining power of suppliers - Impact of key factors in 2023 and 2028
  • 7.4 Threat of new entrants
    • Threat of new entrants - Impact of key factors in 2023 and 2028
  • 7.5 Threat of substitutes
    • Threat of substitutes - Impact of key factors in 2023 and 2028
  • 7.6 Threat of rivalry
    • Threat of rivalry - Impact of key factors in 2023 and 2028
  • 7.7 Market condition
    • Chart on Market condition - Five forces 2023 and 2028

8 Market Segmentation by Service Type

  • 8.1 Market segments
    • Chart on Service Type - Market share 2023-2028 (%)
    • Data Table on Service Type - Market share 2023-2028 (%)
  • 8.2 Comparison by Service Type
    • Chart on Comparison by Service Type
    • Data Table on Comparison by Service Type
  • 8.3 Hardware - Market size and forecast 2023-2028
    • Chart on Hardware - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Hardware - Market size and forecast 2023-2028 ($ billion)
    • Chart on Hardware - Year-over-year growth 2023-2028 (%)
    • Data Table on Hardware - Year-over-year growth 2023-2028 (%)
  • 8.4 Software - Market size and forecast 2023-2028
    • Chart on Software - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Software - Market size and forecast 2023-2028 ($ billion)
    • Chart on Software - Year-over-year growth 2023-2028 (%)
    • Data Table on Software - Year-over-year growth 2023-2028 (%)
  • 8.5 Market opportunity by Service Type
    • Market opportunity by Service Type ($ billion)
    • Data Table on Market opportunity by Service Type ($ billion)

9 Market Segmentation by End-user

  • 9.1 Market segments
    • Chart on End-user - Market share 2023-2028 (%)
    • Data Table on End-user - Market share 2023-2028 (%)
  • 9.2 Comparison by End-user
    • Chart on Comparison by End-user
    • Data Table on Comparison by End-user
  • 9.3 Small and medium enterprises - Market size and forecast 2023-2028
    • Chart on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
    • Chart on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
    • Data Table on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
  • 9.4 Large enterprises - Market size and forecast 2023-2028
    • Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
    • Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
    • Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)
  • 9.5 Market opportunity by End-user
    • Market opportunity by End-user ($ billion)
    • Data Table on Market opportunity by End-user ($ billion)

10 Customer Landscape

  • 10.1 Customer landscape overview
    • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

11 Geographic Landscape

  • 11.1 Geographic segmentation
    • Chart on Market share By Geographical Landscape 2023-2028 (%)
    • Data Table on Market share By Geographical Landscape 2023-2028 (%)
  • 11.2 Geographic comparison
    • Chart on Geographic comparison
    • Data Table on Geographic comparison
  • 11.3 North America - Market size and forecast 2023-2028
    • Chart on North America - Market size and forecast 2023-2028 ($ billion)
    • Data Table on North America - Market size and forecast 2023-2028 ($ billion)
    • Chart on North America - Year-over-year growth 2023-2028 (%)
    • Data Table on North America - Year-over-year growth 2023-2028 (%)
  • 11.4 Europe - Market size and forecast 2023-2028
    • Chart on Europe - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
    • Chart on Europe - Year-over-year growth 2023-2028 (%)
    • Data Table on Europe - Year-over-year growth 2023-2028 (%)
  • 11.5 APAC - Market size and forecast 2023-2028
    • Chart on APAC - Market size and forecast 2023-2028 ($ billion)
    • Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
    • Chart on APAC - Year-over-year growth 2023-2028 (%)
    • Data Table on APAC - Year-over-year growth 2023-2028 (%)
  • 11.6 South America - Market size and forecast 2023-2028
    • Chart on South America - Market size and forecast 2023-2028 ($ billion)
    • Data Table on South America - Market size and forecast 2023-2028 ($ billion)
    • Chart on South America - Year-over-year growth 2023-2028 (%)
    • Data Table on South America - Year-over-year growth 2023-2028 (%)
  • 11.7 Middle East and Africa - Market size and forecast 2023-2028
    • Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
    • Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
    • Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • 11.8 US - Market size and forecast 2023-2028
    • Chart on US - Market size and forecast 2023-2028 ($ billion)
    • Data Table on US - Market size and forecast 2023-2028 ($ billion)
    • Chart on US - Year-over-year growth 2023-2028 (%)
    • Data Table on US - Year-over-year growth 2023-2028 (%)
  • 11.9 China - Market size and forecast 2023-2028
    • Chart on China - Market size and forecast 2023-2028 ($ billion)
    • Data Table on China - Market size and forecast 2023-2028 ($ billion)
    • Chart on China - Year-over-year growth 2023-2028 (%)
    • Data Table on China - Year-over-year growth 2023-2028 (%)
  • 11.10 Germany - Market size and forecast 2023-2028
    • Chart on Germany - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
    • Chart on Germany - Year-over-year growth 2023-2028 (%)
    • Data Table on Germany - Year-over-year growth 2023-2028 (%)
  • 11.11 UK - Market size and forecast 2023-2028
    • Chart on UK - Market size and forecast 2023-2028 ($ billion)
    • Data Table on UK - Market size and forecast 2023-2028 ($ billion)
    • Chart on UK - Year-over-year growth 2023-2028 (%)
    • Data Table on UK - Year-over-year growth 2023-2028 (%)
  • 11.12 Japan - Market size and forecast 2023-2028
    • Chart on Japan - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
    • Chart on Japan - Year-over-year growth 2023-2028 (%)
    • Data Table on Japan - Year-over-year growth 2023-2028 (%)
  • 11.13 India - Market size and forecast 2023-2028
    • Chart on India - Market size and forecast 2023-2028 ($ billion)
    • Data Table on India - Market size and forecast 2023-2028 ($ billion)
    • Chart on India - Year-over-year growth 2023-2028 (%)
    • Data Table on India - Year-over-year growth 2023-2028 (%)
  • 11.14 South Korea - Market size and forecast 2023-2028
    • Chart on South Korea - Market size and forecast 2023-2028 ($ billion)
    • Data Table on South Korea - Market size and forecast 2023-2028 ($ billion)
    • Chart on South Korea - Year-over-year growth 2023-2028 (%)
    • Data Table on South Korea - Year-over-year growth 2023-2028 (%)
  • 11.15 France - Market size and forecast 2023-2028
    • Chart on France - Market size and forecast 2023-2028 ($ billion)
    • Data Table on France - Market size and forecast 2023-2028 ($ billion)
    • Chart on France - Year-over-year growth 2023-2028 (%)
    • Data Table on France - Year-over-year growth 2023-2028 (%)
  • 11.16 Italy - Market size and forecast 2023-2028
    • Chart on Italy - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Italy - Market size and forecast 2023-2028 ($ billion)
    • Chart on Italy - Year-over-year growth 2023-2028 (%)
    • Data Table on Italy - Year-over-year growth 2023-2028 (%)
  • 11.17 Canada - Market size and forecast 2023-2028
    • Chart on Canada - Market size and forecast 2023-2028 ($ billion)
    • Data Table on Canada - Market size and forecast 2023-2028 ($ billion)
    • Chart on Canada - Year-over-year growth 2023-2028 (%)
    • Data Table on Canada - Year-over-year growth 2023-2028 (%)
  • 11.18 Market opportunity By Geographical Landscape
    • Market opportunity By Geographical Landscape ($ billion)
    • Data Tables on Market opportunity By Geographical Landscape ($ billion)

12 Drivers, Challenges, and Opportunity/Restraints

  • 12.1 Market drivers
  • 12.2 Market challenges
  • 12.3 Impact of drivers and challenges
    • Impact of drivers and challenges in 2023 and 2028
  • 12.4 Market opportunities/restraints

13 Competitive Landscape

  • 13.1 Overview
  • 13.2 Competitive Landscape
    • Overview on criticality of inputs and factors of differentiation
  • 13.3 Landscape disruption
    • Overview on factors of disruption
  • 13.4 Industry risks
    • Impact of key risks on business

14 Competitive Analysis

  • 14.1 Companies profiled
    • Companies covered
  • 14.2 Company ranking index
    • Company ranking index
  • 14.3 Market positioning of companies
    • Matrix on companies position and classification
  • 14.4 Apple Inc.
    • Apple Inc. - Overview
    • Apple Inc. - Business segments
    • Apple Inc. - Key news
    • Apple Inc. - Key offerings
    • Apple Inc. - Segment focus
    • SWOT
  • 14.5 Broadcom Inc.
    • Broadcom Inc. - Overview
    • Broadcom Inc. - Business segments
    • Broadcom Inc. - Key news
    • Broadcom Inc. - Key offerings
    • Broadcom Inc. - Segment focus
    • SWOT
  • 14.6 Cisco Systems Inc.
    • Cisco Systems Inc. - Overview
    • Cisco Systems Inc. - Business segments
    • Cisco Systems Inc. - Key news
    • Cisco Systems Inc. - Key offerings
    • Cisco Systems Inc. - Segment focus
    • SWOT
  • 14.7 Dell Technologies Inc.
    • Dell Technologies Inc. - Overview
    • Dell Technologies Inc. - Business segments
    • Dell Technologies Inc. - Key news
    • Dell Technologies Inc. - Key offerings
    • Dell Technologies Inc. - Segment focus
    • SWOT
  • 14.8 FUJIFILM Corp.
    • FUJIFILM Corp. - Overview
    • FUJIFILM Corp. - Business segments
    • FUJIFILM Corp. - Key news
    • FUJIFILM Corp. - Key offerings
    • FUJIFILM Corp. - Segment focus
    • SWOT
  • 14.9 HCL Technologies Ltd.
    • HCL Technologies Ltd. - Overview
    • HCL Technologies Ltd. - Business segments
    • HCL Technologies Ltd. - Key news
    • HCL Technologies Ltd. - Key offerings
    • HCL Technologies Ltd. - Segment focus
    • SWOT
  • 14.10 Infosys Ltd.
    • Infosys Ltd. - Overview
    • Infosys Ltd. - Business segments
    • Infosys Ltd. - Key news
    • Infosys Ltd. - Key offerings
    • Infosys Ltd. - Segment focus
    • SWOT
  • 14.11 International Business Machines Corp.
    • International Business Machines Corp. - Overview
    • International Business Machines Corp. - Business segments
    • International Business Machines Corp. - Key news
    • International Business Machines Corp. - Key offerings
    • International Business Machines Corp. - Segment focus
    • SWOT
  • 14.12 Lenovo Group Ltd.
    • Lenovo Group Ltd. - Overview
    • Lenovo Group Ltd. - Business segments
    • Lenovo Group Ltd. - Key news
    • Lenovo Group Ltd. - Key offerings
    • Lenovo Group Ltd. - Segment focus
    • SWOT
  • 14.13 Microsoft Corp.
    • Microsoft Corp. - Overview
    • Microsoft Corp. - Business segments
    • Microsoft Corp. - Key news
    • Microsoft Corp. - Key offerings
    • Microsoft Corp. - Segment focus
    • SWOT
  • 14.14 S and P Global Inc.
    • S and P Global Inc. - Overview
    • S and P Global Inc. - Business segments
    • S and P Global Inc. - Key offerings
    • S and P Global Inc. - Segment focus
    • SWOT
  • 14.15 Samsung Electronics Co. Ltd.
    • Samsung Electronics Co. Ltd. - Overview
    • Samsung Electronics Co. Ltd. - Business segments
    • Samsung Electronics Co. Ltd. - Key news
    • Samsung Electronics Co. Ltd. - Key offerings
    • Samsung Electronics Co. Ltd. - Segment focus
    • SWOT
  • 14.16 SAP SE
    • SAP SE - Overview
    • SAP SE - Business segments
    • SAP SE - Key news
    • SAP SE - Key offerings
    • SAP SE - Segment focus
    • SWOT
  • 14.17 Toshiba Corp.
    • Toshiba Corp. - Overview
    • Toshiba Corp. - Business segments
    • Toshiba Corp. - Key news
    • Toshiba Corp. - Key offerings
    • Toshiba Corp. - Segment focus
    • SWOT
  • 14.18 Wipro Ltd.
    • Wipro Ltd. - Overview
    • Wipro Ltd. - Business segments
    • Wipro Ltd. - Key news
    • Wipro Ltd. - Key offerings
    • Wipro Ltd. - Segment focus
    • SWOT

15 Appendix

  • 15.1 Scope of the report
  • 15.2 Inclusions and exclusions checklist
    • Inclusions checklist
    • Exclusions checklist
  • 15.3 Currency conversion rates for US$
    • Currency conversion rates for US$
  • 15.4 Research methodology
    • Research methodology
  • 15.5 Data procurement
    • Information sources
  • 15.6 Data validation
    • Data validation
  • 15.7 Validation techniques employed for market sizing
    • Validation techniques employed for market sizing
  • 15.8 Data synthesis
    • Data synthesis
  • 15.9 360 degree market analysis
    • 360 degree market analysis
  • 15.10 List of abbreviations
    • List of abbreviations

Exhibits:

  • Exhibits1: Executive Summary - Chart on Market Overview
  • Exhibits2: Executive Summary - Data Table on Market Overview
  • Exhibits3: Executive Summary - Chart on Global Market Characteristics
  • Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
  • Exhibits5: Executive Summary - Chart on Market Segmentation by Service Type
  • Exhibits6: Executive Summary - Chart on Market Segmentation by End-user
  • Exhibits7: Executive Summary - Chart on Incremental Growth
  • Exhibits8: Executive Summary - Data Table on Incremental Growth
  • Exhibits9: Executive Summary - Chart on Company Market Positioning
  • Exhibits10: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Exhibits11: Overview on criticality of inputs and factors of differentiation
  • Exhibits12: Overview on factors of disruption
  • Exhibits13: Impact of drivers and challenges in 2023 and 2028
  • Exhibits14: Parent Market
  • Exhibits15: Data Table on - Parent Market
  • Exhibits16: Market characteristics analysis
  • Exhibits17: Value Chain Analysis
  • Exhibits18: Offerings of companies included in the market definition
  • Exhibits19: Market segments
  • Exhibits20: Chart on Global - Market size and forecast 2023-2028 ($ billion)
  • Exhibits21: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
  • Exhibits22: Chart on Global Market: Year-over-year growth 2023-2028 (%)
  • Exhibits23: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
  • Exhibits24: Historic Market Size - Data Table on Global Support Services Market 2018 - 2022 ($ billion)
  • Exhibits25: Historic Market Size - Service Type Segment 2018 - 2022 ($ billion)
  • Exhibits26: Historic Market Size - End-user Segment 2018 - 2022 ($ billion)
  • Exhibits27: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
  • Exhibits28: Historic Market Size - Country Segment 2018 - 2022 ($ billion)
  • Exhibits29: Five forces analysis - Comparison between 2023 and 2028
  • Exhibits30: Bargaining power of buyers - Impact of key factors 2023 and 2028
  • Exhibits31: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
  • Exhibits32: Threat of new entrants - Impact of key factors in 2023 and 2028
  • Exhibits33: Threat of substitutes - Impact of key factors in 2023 and 2028
  • Exhibits34: Threat of rivalry - Impact of key factors in 2023 and 2028
  • Exhibits35: Chart on Market condition - Five forces 2023 and 2028
  • Exhibits36: Chart on Service Type - Market share 2023-2028 (%)
  • Exhibits37: Data Table on Service Type - Market share 2023-2028 (%)
  • Exhibits38: Chart on Comparison by Service Type
  • Exhibits39: Data Table on Comparison by Service Type
  • Exhibits40: Chart on Hardware - Market size and forecast 2023-2028 ($ billion)
  • Exhibits41: Data Table on Hardware - Market size and forecast 2023-2028 ($ billion)
  • Exhibits42: Chart on Hardware - Year-over-year growth 2023-2028 (%)
  • Exhibits43: Data Table on Hardware - Year-over-year growth 2023-2028 (%)
  • Exhibits44: Chart on Software - Market size and forecast 2023-2028 ($ billion)
  • Exhibits45: Data Table on Software - Market size and forecast 2023-2028 ($ billion)
  • Exhibits46: Chart on Software - Year-over-year growth 2023-2028 (%)
  • Exhibits47: Data Table on Software - Year-over-year growth 2023-2028 (%)
  • Exhibits48: Market opportunity by Service Type ($ billion)
  • Exhibits49: Data Table on Market opportunity by Service Type ($ billion)
  • Exhibits50: Chart on End-user - Market share 2023-2028 (%)
  • Exhibits51: Data Table on End-user - Market share 2023-2028 (%)
  • Exhibits52: Chart on Comparison by End-user
  • Exhibits53: Data Table on Comparison by End-user
  • Exhibits54: Chart on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
  • Exhibits55: Data Table on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
  • Exhibits56: Chart on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
  • Exhibits57: Data Table on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
  • Exhibits58: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
  • Exhibits59: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
  • Exhibits60: Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
  • Exhibits61: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)
  • Exhibits62: Market opportunity by End-user ($ billion)
  • Exhibits63: Data Table on Market opportunity by End-user ($ billion)
  • Exhibits64: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Exhibits65: Chart on Market share By Geographical Landscape 2023-2028 (%)
  • Exhibits66: Data Table on Market share By Geographical Landscape 2023-2028 (%)
  • Exhibits67: Chart on Geographic comparison
  • Exhibits68: Data Table on Geographic comparison
  • Exhibits69: Chart on North America - Market size and forecast 2023-2028 ($ billion)
  • Exhibits70: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
  • Exhibits71: Chart on North America - Year-over-year growth 2023-2028 (%)
  • Exhibits72: Data Table on North America - Year-over-year growth 2023-2028 (%)
  • Exhibits73: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
  • Exhibits74: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
  • Exhibits75: Chart on Europe - Year-over-year growth 2023-2028 (%)
  • Exhibits76: Data Table on Europe - Year-over-year growth 2023-2028 (%)
  • Exhibits77: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
  • Exhibits78: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
  • Exhibits79: Chart on APAC - Year-over-year growth 2023-2028 (%)
  • Exhibits80: Data Table on APAC - Year-over-year growth 2023-2028 (%)
  • Exhibits81: Chart on South America - Market size and forecast 2023-2028 ($ billion)
  • Exhibits82: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
  • Exhibits83: Chart on South America - Year-over-year growth 2023-2028 (%)
  • Exhibits84: Data Table on South America - Year-over-year growth 2023-2028 (%)
  • Exhibits85: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
  • Exhibits86: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
  • Exhibits87: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Exhibits88: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
  • Exhibits89: Chart on US - Market size and forecast 2023-2028 ($ billion)
  • Exhibits90: Data Table on US - Market size and forecast 2023-2028 ($ billion)
  • Exhibits91: Chart on US - Year-over-year growth 2023-2028 (%)
  • Exhibits92: Data Table on US - Year-over-year growth 2023-2028 (%)
  • Exhibits93: Chart on China - Market size and forecast 2023-2028 ($ billion)
  • Exhibits94: Data Table on China - Market size and forecast 2023-2028 ($ billion)
  • Exhibits95: Chart on China - Year-over-year growth 2023-2028 (%)
  • Exhibits96: Data Table on China - Year-over-year growth 2023-2028 (%)
  • Exhibits97: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
  • Exhibits98: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
  • Exhibits99: Chart on Germany - Year-over-year growth 2023-2028 (%)
  • Exhibits100: Data Table on Germany - Year-over-year growth 2023-2028 (%)
  • Exhibits101: Chart on UK - Market size and forecast 2023-2028 ($ billion)
  • Exhibits102: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
  • Exhibits103: Chart on UK - Year-over-year growth 2023-2028 (%)
  • Exhibits104: Data Table on UK - Year-over-year growth 2023-2028 (%)
  • Exhibits105: Chart on Japan - Market size and forecast 2023-2028 ($ billion)
  • Exhibits106: Data Table on Japan - Market size and forecast 2023-2028 ($ billion)
  • Exhibits107: Chart on Japan - Year-over-year growth 2023-2028 (%)
  • Exhibits108: Data Table on Japan - Year-over-year growth 2023-2028 (%)
  • Exhibits109: Chart on India - Market size and forecast 2023-2028 ($ billion)
  • Exhibits110: Data Table on India - Market size and forecast 2023-2028 ($ billion)
  • Exhibits111: Chart on India - Year-over-year growth 2023-2028 (%)
  • Exhibits112: Data Table on India - Year-over-year growth 2023-2028 (%)
  • Exhibits113: Chart on South Korea - Market size and forecast 2023-2028 ($ billion)
  • Exhibits114: Data Table on South Korea - Market size and forecast 2023-2028 ($ billion)
  • Exhibits115: Chart on South Korea - Year-over-year growth 2023-2028 (%)
  • Exhibits116: Data Table on South Korea - Year-over-year growth 2023-2028 (%)
  • Exhibits117: Chart on France - Market size and forecast 2023-2028 ($ billion)
  • Exhibits118: Data Table on France - Market size and forecast 2023-2028 ($ billion)
  • Exhibits119: Chart on France - Year-over-year growth 2023-2028 (%)
  • Exhibits120: Data Table on France - Year-over-year growth 2023-2028 (%)
  • Exhibits121: Chart on Italy - Market size and forecast 2023-2028 ($ billion)
  • Exhibits122: Data Table on Italy - Market size and forecast 2023-2028 ($ billion)
  • Exhibits123: Chart on Italy - Year-over-year growth 2023-2028 (%)
  • Exhibits124: Data Table on Italy - Year-over-year growth 2023-2028 (%)
  • Exhibits125: Chart on Canada - Market size and forecast 2023-2028 ($ billion)
  • Exhibits126: Data Table on Canada - Market size and forecast 2023-2028 ($ billion)
  • Exhibits127: Chart on Canada - Year-over-year growth 2023-2028 (%)
  • Exhibits128: Data Table on Canada - Year-over-year growth 2023-2028 (%)
  • Exhibits129: Market opportunity By Geographical Landscape ($ billion)
  • Exhibits130: Data Tables on Market opportunity By Geographical Landscape ($ billion)
  • Exhibits131: Impact of drivers and challenges in 2023 and 2028
  • Exhibits132: Overview on criticality of inputs and factors of differentiation
  • Exhibits133: Overview on factors of disruption
  • Exhibits134: Impact of key risks on business
  • Exhibits135: Companies covered
  • Exhibits136: Company ranking index
  • Exhibits137: Matrix on companies position and classification
  • Exhibits138: Apple Inc. - Overview
  • Exhibits139: Apple Inc. - Business segments
  • Exhibits140: Apple Inc. - Key news
  • Exhibits141: Apple Inc. - Key offerings
  • Exhibits142: Apple Inc. - Segment focus
  • Exhibits143: SWOT
  • Exhibits144: Broadcom Inc. - Overview
  • Exhibits145: Broadcom Inc. - Business segments
  • Exhibits146: Broadcom Inc. - Key news
  • Exhibits147: Broadcom Inc. - Key offerings
  • Exhibits148: Broadcom Inc. - Segment focus
  • Exhibits149: SWOT
  • Exhibits150: Cisco Systems Inc. - Overview
  • Exhibits151: Cisco Systems Inc. - Business segments
  • Exhibits152: Cisco Systems Inc. - Key news
  • Exhibits153: Cisco Systems Inc. - Key offerings
  • Exhibits154: Cisco Systems Inc. - Segment focus
  • Exhibits155: SWOT
  • Exhibits156: Dell Technologies Inc. - Overview
  • Exhibits157: Dell Technologies Inc. - Business segments
  • Exhibits158: Dell Technologies Inc. - Key news
  • Exhibits159: Dell Technologies Inc. - Key offerings
  • Exhibits160: Dell Technologies Inc. - Segment focus
  • Exhibits161: SWOT
  • Exhibits162: FUJIFILM Corp. - Overview
  • Exhibits163: FUJIFILM Corp. - Business segments
  • Exhibits164: FUJIFILM Corp. - Key news
  • Exhibits165: FUJIFILM Corp. - Key offerings
  • Exhibits166: FUJIFILM Corp. - Segment focus
  • Exhibits167: SWOT
  • Exhibits168: HCL Technologies Ltd. - Overview
  • Exhibits169: HCL Technologies Ltd. - Business segments
  • Exhibits170: HCL Technologies Ltd. - Key news
  • Exhibits171: HCL Technologies Ltd. - Key offerings
  • Exhibits172: HCL Technologies Ltd. - Segment focus
  • Exhibits173: SWOT
  • Exhibits174: Infosys Ltd. - Overview
  • Exhibits175: Infosys Ltd. - Business segments
  • Exhibits176: Infosys Ltd. - Key news
  • Exhibits177: Infosys Ltd. - Key offerings
  • Exhibits178: Infosys Ltd. - Segment focus
  • Exhibits179: SWOT
  • Exhibits180: International Business Machines Corp. - Overview
  • Exhibits181: International Business Machines Corp. - Business segments
  • Exhibits182: International Business Machines Corp. - Key news
  • Exhibits183: International Business Machines Corp. - Key offerings
  • Exhibits184: International Business Machines Corp. - Segment focus
  • Exhibits185: SWOT
  • Exhibits186: Lenovo Group Ltd. - Overview
  • Exhibits187: Lenovo Group Ltd. - Business segments
  • Exhibits188: Lenovo Group Ltd. - Key news
  • Exhibits189: Lenovo Group Ltd. - Key offerings
  • Exhibits190: Lenovo Group Ltd. - Segment focus
  • Exhibits191: SWOT
  • Exhibits192: Microsoft Corp. - Overview
  • Exhibits193: Microsoft Corp. - Business segments
  • Exhibits194: Microsoft Corp. - Key news
  • Exhibits195: Microsoft Corp. - Key offerings
  • Exhibits196: Microsoft Corp. - Segment focus
  • Exhibits197: SWOT
  • Exhibits198: S and P Global Inc. - Overview
  • Exhibits199: S and P Global Inc. - Business segments
  • Exhibits200: S and P Global Inc. - Key offerings
  • Exhibits201: S and P Global Inc. - Segment focus
  • Exhibits202: SWOT
  • Exhibits203: Samsung Electronics Co. Ltd. - Overview
  • Exhibits204: Samsung Electronics Co. Ltd. - Business segments
  • Exhibits205: Samsung Electronics Co. Ltd. - Key news
  • Exhibits206: Samsung Electronics Co. Ltd. - Key offerings
  • Exhibits207: Samsung Electronics Co. Ltd. - Segment focus
  • Exhibits208: SWOT
  • Exhibits209: SAP SE - Overview
  • Exhibits210: SAP SE - Business segments
  • Exhibits211: SAP SE - Key news
  • Exhibits212: SAP SE - Key offerings
  • Exhibits213: SAP SE - Segment focus
  • Exhibits214: SWOT
  • Exhibits215: Toshiba Corp. - Overview
  • Exhibits216: Toshiba Corp. - Business segments
  • Exhibits217: Toshiba Corp. - Key news
  • Exhibits218: Toshiba Corp. - Key offerings
  • Exhibits219: Toshiba Corp. - Segment focus
  • Exhibits220: SWOT
  • Exhibits221: Wipro Ltd. - Overview
  • Exhibits222: Wipro Ltd. - Business segments
  • Exhibits223: Wipro Ltd. - Key news
  • Exhibits224: Wipro Ltd. - Key offerings
  • Exhibits225: Wipro Ltd. - Segment focus
  • Exhibits226: SWOT
  • Exhibits227: Inclusions checklist
  • Exhibits228: Exclusions checklist
  • Exhibits229: Currency conversion rates for US$
  • Exhibits230: Research methodology
  • Exhibits231: Information sources
  • Exhibits232: Data validation
  • Exhibits233: Validation techniques employed for market sizing
  • Exhibits234: Data synthesis
  • Exhibits235: 360 degree market analysis
  • Exhibits236: List of abbreviations