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市场调查报告书
商品编码
1583175
全球即时聊天软体市场（2024-2028）Global live Chat Software Market 2024-2028 |
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价格
预计从 2023 年到 2028 年，即时聊天软体市场将扩大 5.692 亿美元，预测期内复合年增长率为 10.59%。
该报告包括对即时聊天软体市场的总体分析、市场规模/预测、趋势、成长驱动因素、挑战以及涵盖约 25 家供应商的供应商分析。
该报告提供了对当前市场状况、最新趋势和驱动因素以及整体市场环境的最新分析。该市场的推动因素包括客户对即时支援和个人化互动的期望不断增长、企业越来越多地采用数位管道和线上平台，以及对高效且具有成本效益的客户服务解决方案的需求不断增加。
| 市场范围 | |
|---|---|
| 基准年 | 2024年 |
| 结束年份 | 2028年 |
| 预测期 | 2024-2028 |
| 成长动力 | 加速度 |
| 与前一年同期比较（2024 年） | 8.74% |
| 复合年增长率 | 10.59% |
| 增量 | 5.692 亿美元 |
该报告指出，越来越多地采用人工智慧驱动的聊天机器人和虚拟助理来实现客户互动自动化，这是未来几年推动即时聊天软体市场成长的关键因素之一。此外，即时聊天软体与全通路客户支援平台的整合以及使用聊天分析和人工智慧驱动的分析来进行客户行为分析将带来巨大的市场需求。
目录
第一章执行摘要
- 市场概况
第二章 市场状况
- 市场生态系统
- 市场特征
- 价值链分析
第三章 市场规模评估
- 市场定义
- 细分市场分析
- 市场规模（2023年）
- 市场展望（2023-2028）
第四章 市场规模表现
- 全球即时聊天软体市场（2018-2022）
- 按类型分析（2018-2022）
- 最终用户分析（2018-2022）
- 区域分析（2018-2022）
- 国家分析（2018-2022）
第五章五力分析
- 五力摘要
- 买方议价能力
- 供应商的议价能力
- 新进入者的威胁
- 替代品的威胁
- 竞争威胁
- 市场状况
第六章 按类型分類的市场
- 市场区隔
- 比较：按类型
- 用于客户服务的即时聊天系统：市场规模和预测（2023-2028）
- 资讯服务即时聊天系统：市场规模与预测（2023-2028）
- 销售即时聊天系统：市场规模与预测（2023-2028）
- 按类型分類的市场机会
第七章 最终用户的市场区隔
- 市场区隔
- 比较：按最终用户
- 大公司：市场规模与预测（2023-2028）
- 中小企业：市场规模及预测（2023-2028）
- 最终用户的市场机会
第八章 客户状况
- 客户状况概览
第九章 地区情势
- 区域细分
- 区域比较
- 北美：市场规模与预测（2023-2028）
- 亚太地区：市场规模与预测（2023-2028）
- 欧洲：市场规模与预测（2023-2028）
- 南美洲：市场规模与预测（2023-2028）
- 中东和非洲：市场规模和预测（2023-2028）
- 美国：市场规模与预测（2023-2028）
- 中国：市场规模及预测（2023-2028）
- 英国：市场规模与预测（2023-2028）
- 德国：市场规模与预测（2023-2028）
- 加拿大：市场规模与预测（2023-2028）
- 按地区分類的市场机会
第十章 促进因素、挑战、机会、限制因素
- 市场驱动因素
- 市场挑战
- 驱动因素和挑战的影响
- 市场机会与限制
第十一章竞争格局
- 概述
- 竞争格局
- 混乱的情况
- 产业风险
第十二章 竞争分析
- 公司简介
- 公司市场定位
- ByteQuark
- Chaport Inc.
- Drift.com Inc.
- Freshworks Inc.
- Habla Inc.
- HubSpot Inc.
- Podium Corp Inc.
- Text SA
- The Pipedrive Services
- Tidio LLC
- Userlike UG
- Vision Helpdesk
- Zoho Corp. Pvt. Ltd.
- ZoomInfo Technologies Inc.
第十三章附录
Product Code: IRTNTR75838
The live chat software market is forecasted to grow by USD 569.2 mn during 2023-2028, accelerating at a CAGR of 10.59% during the forecast period. The report on the live chat software market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.
The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by increasing customer expectations for real time support and personalized interactions, growing adoption of digital channels and online platforms by businesses, and rising demand for efficient and cost-effective customer service solutions.
Technavio's live chat software market is segmented as below:
| Market Scope | |
|---|---|
| Base Year | 2024 |
| End Year | 2028 |
| Series Year | 2024-2028 |
| Growth Momentum | Accelerate |
| YOY 2024 | 8.74% |
| CAGR | 10.59% |
| Incremental Value | $569.2 mn |
By Type
- Customer service live chat systems
- Informational service live chat systems
- Sales live chat system
By End-user
- Large enterprise
- SMEs
By Geographical Landscape
- North America
- APAC
- Europe
- South America
- Middle East and Africa
This study identifies the increased adoption of ai-powered chatbots and virtual assistants for automated customer interactions as one of the prime reasons driving the live chat software market growth during the next few years. Also, integration of live chat software with omnichannel customer support platforms and use of chat analytics and ai-driven insights for customer behavior analysis will lead to sizable demand in the market.
The report on the live chat software market covers the following areas:
- Live chat software market sizing
- Live chat software market forecast
- Live chat software market industry analysis
The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading live chat software market vendors that include 3CX, Appy Pie LLC, ByteQuark, Chaport Inc., Drift.com Inc., Freshworks Inc., Grexit Inc., Habla Inc., HelpCrunch Corp., HubSpot Inc., Podium Corp Inc., Roger Wilco LLC, Text S.A., The Pipedrive Services, ThriveDesk, Tidio LLC, Userlike UG, Vision Helpdesk, Zoho Corp. Pvt. Ltd., and ZoomInfo Technologies Inc.. Also, the live chat software market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.
The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.
Table of Contents
1 Executive Summary
- 1.1 Market overview
- Executive Summary - Chart on Market Overview
- Executive Summary - Data Table on Market Overview
- Executive Summary - Chart on Global Market Characteristics
- Executive Summary - Chart on Market By Geographical Landscape
- Executive Summary - Chart on Market Segmentation by Type
- Executive Summary - Chart on Market Segmentation by End-user
- Executive Summary - Chart on Incremental Growth
- Executive Summary - Data Table on Incremental Growth
- Executive Summary - Chart on Company Market Positioning
2 Market Landscape
- 2.1 Market ecosystem
- Parent Market
- Data Table on - Parent Market
- 2.2 Market characteristics
- Market characteristics analysis
- 2.3 Value chain analysis
- Value Chain Analysis
3 Market Sizing
- 3.1 Market definition
- Offerings of companies included in the market definition
- 3.2 Market segment analysis
- Market segments
- 3.3 Market size 2023
- 3.4 Market outlook: Forecast for 2023-2028
- Chart on Global - Market size and forecast 2023-2028 ($ million)
- Data Table on Global - Market size and forecast 2023-2028 ($ million)
- Chart on Global Market: Year-over-year growth 2023-2028 (%)
- Data Table on Global Market: Year-over-year growth 2023-2028 (%)
4 Historic Market Size
- 4.1 Global Live Chat Software Market 2018 - 2022
- Historic Market Size - Data Table on Global Live Chat Software Market 2018 - 2022 ($ million)
- 4.2 Type segment analysis 2018 - 2022
- Historic Market Size - Type Segment 2018 - 2022 ($ million)
- 4.3 End-user segment analysis 2018 - 2022
- Historic Market Size - End-user Segment 2018 - 2022 ($ million)
- 4.4 Geography segment analysis 2018 - 2022
- Historic Market Size - Geography Segment 2018 - 2022 ($ million)
- 4.5 Country segment analysis 2018 - 2022
- Historic Market Size - Country Segment 2018 - 2022 ($ million)
5 Five Forces Analysis
- 5.1 Five forces summary
- Five forces analysis - Comparison between 2023 and 2028
- 5.2 Bargaining power of buyers
- Bargaining power of buyers - Impact of key factors 2023 and 2028
- 5.3 Bargaining power of suppliers
- Bargaining power of suppliers - Impact of key factors in 2023 and 2028
- 5.4 Threat of new entrants
- Threat of new entrants - Impact of key factors in 2023 and 2028
- 5.5 Threat of substitutes
- Threat of substitutes - Impact of key factors in 2023 and 2028
- 5.6 Threat of rivalry
- Threat of rivalry - Impact of key factors in 2023 and 2028
- 5.7 Market condition
- Chart on Market condition - Five forces 2023 and 2028
6 Market Segmentation by Type
- 6.1 Market segments
- Chart on Type - Market share 2023-2028 (%)
- Data Table on Type - Market share 2023-2028 (%)
- 6.2 Comparison by Type
- Chart on Comparison by Type
- Data Table on Comparison by Type
- 6.3 Customer service live chat systems - Market size and forecast 2023-2028
- Chart on Customer service live chat systems - Market size and forecast 2023-2028 ($ million)
- Data Table on Customer service live chat systems - Market size and forecast 2023-2028 ($ million)
- Chart on Customer service live chat systems - Year-over-year growth 2023-2028 (%)
- Data Table on Customer service live chat systems - Year-over-year growth 2023-2028 (%)
- 6.4 Informational service live chat systems - Market size and forecast 2023-2028
- Chart on Informational service live chat systems - Market size and forecast 2023-2028 ($ million)
- Data Table on Informational service live chat systems - Market size and forecast 2023-2028 ($ million)
- Chart on Informational service live chat systems - Year-over-year growth 2023-2028 (%)
- Data Table on Informational service live chat systems - Year-over-year growth 2023-2028 (%)
- 6.5 Sales live chat system - Market size and forecast 2023-2028
- Chart on Sales live chat system - Market size and forecast 2023-2028 ($ million)
- Data Table on Sales live chat system - Market size and forecast 2023-2028 ($ million)
- Chart on Sales live chat system - Year-over-year growth 2023-2028 (%)
- Data Table on Sales live chat system - Year-over-year growth 2023-2028 (%)
- 6.6 Market opportunity by Type
- Market opportunity by Type ($ million)
- Data Table on Market opportunity by Type ($ million)
7 Market Segmentation by End-user
- 7.1 Market segments
- Chart on End-user - Market share 2023-2028 (%)
- Data Table on End-user - Market share 2023-2028 (%)
- 7.2 Comparison by End-user
- Chart on Comparison by End-user
- Data Table on Comparison by End-user
- 7.3 Large enterprise - Market size and forecast 2023-2028
- Chart on Large enterprise - Market size and forecast 2023-2028 ($ million)
- Data Table on Large enterprise - Market size and forecast 2023-2028 ($ million)
- Chart on Large enterprise - Year-over-year growth 2023-2028 (%)
- Data Table on Large enterprise - Year-over-year growth 2023-2028 (%)
- 7.4 SMEs - Market size and forecast 2023-2028
- Chart on SMEs - Market size and forecast 2023-2028 ($ million)
- Data Table on SMEs - Market size and forecast 2023-2028 ($ million)
- Chart on SMEs - Year-over-year growth 2023-2028 (%)
- Data Table on SMEs - Year-over-year growth 2023-2028 (%)
- 7.5 Market opportunity by End-user
- Market opportunity by End-user ($ million)
- Data Table on Market opportunity by End-user ($ million)
8 Customer Landscape
- 8.1 Customer landscape overview
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
9 Geographic Landscape
- 9.1 Geographic segmentation
- Chart on Market share By Geographical Landscape 2023-2028 (%)
- Data Table on Market share By Geographical Landscape 2023-2028 (%)
- 9.2 Geographic comparison
- Chart on Geographic comparison
- Data Table on Geographic comparison
- 9.3 North America - Market size and forecast 2023-2028
- Chart on North America - Market size and forecast 2023-2028 ($ million)
- Data Table on North America - Market size and forecast 2023-2028 ($ million)
- Chart on North America - Year-over-year growth 2023-2028 (%)
- Data Table on North America - Year-over-year growth 2023-2028 (%)
- 9.4 APAC - Market size and forecast 2023-2028
- Chart on APAC - Market size and forecast 2023-2028 ($ million)
- Data Table on APAC - Market size and forecast 2023-2028 ($ million)
- Chart on APAC - Year-over-year growth 2023-2028 (%)
- Data Table on APAC - Year-over-year growth 2023-2028 (%)
- 9.5 Europe - Market size and forecast 2023-2028
- Chart on Europe - Market size and forecast 2023-2028 ($ million)
- Data Table on Europe - Market size and forecast 2023-2028 ($ million)
- Chart on Europe - Year-over-year growth 2023-2028 (%)
- Data Table on Europe - Year-over-year growth 2023-2028 (%)
- 9.6 South America - Market size and forecast 2023-2028
- Chart on South America - Market size and forecast 2023-2028 ($ million)
- Data Table on South America - Market size and forecast 2023-2028 ($ million)
- Chart on South America - Year-over-year growth 2023-2028 (%)
- Data Table on South America - Year-over-year growth 2023-2028 (%)
- 9.7 Middle East and Africa - Market size and forecast 2023-2028
- Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
- Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
- Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
- Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
- 9.8 US - Market size and forecast 2023-2028
- Chart on US - Market size and forecast 2023-2028 ($ million)
- Data Table on US - Market size and forecast 2023-2028 ($ million)
- Chart on US - Year-over-year growth 2023-2028 (%)
- Data Table on US - Year-over-year growth 2023-2028 (%)
- 9.9 China - Market size and forecast 2023-2028
- Chart on China - Market size and forecast 2023-2028 ($ million)
- Data Table on China - Market size and forecast 2023-2028 ($ million)
- Chart on China - Year-over-year growth 2023-2028 (%)
- Data Table on China - Year-over-year growth 2023-2028 (%)
- 9.10 UK - Market size and forecast 2023-2028
- Chart on UK - Market size and forecast 2023-2028 ($ million)
- Data Table on UK - Market size and forecast 2023-2028 ($ million)
- Chart on UK - Year-over-year growth 2023-2028 (%)
- Data Table on UK - Year-over-year growth 2023-2028 (%)
- 9.11 Germany - Market size and forecast 2023-2028
- Chart on Germany - Market size and forecast 2023-2028 ($ million)
- Data Table on Germany - Market size and forecast 2023-2028 ($ million)
- Chart on Germany - Year-over-year growth 2023-2028 (%)
- Data Table on Germany - Year-over-year growth 2023-2028 (%)
- 9.12 Canada - Market size and forecast 2023-2028
- Chart on Canada - Market size and forecast 2023-2028 ($ million)
- Data Table on Canada - Market size and forecast 2023-2028 ($ million)
- Chart on Canada - Year-over-year growth 2023-2028 (%)
- Data Table on Canada - Year-over-year growth 2023-2028 (%)
- 9.13 Market opportunity By Geographical Landscape
- Market opportunity By Geographical Landscape ($ million)
- Data Tables on Market opportunity By Geographical Landscape ($ million)
10 Drivers, Challenges, and Opportunity/Restraints
- 10.1 Market drivers
- 10.2 Market challenges
- 10.3 Impact of drivers and challenges
- Impact of drivers and challenges in 2023 and 2028
- 10.4 Market opportunities/restraints
11 Competitive Landscape
- 11.1 Overview
- 11.2 Competitive Landscape
- Overview on criticality of inputs and factors of differentiation
- 11.3 Landscape disruption
- Overview on factors of disruption
- 11.4 Industry risks
- Impact of key risks on business
12 Competitive Analysis
- 12.1 Companies profiled
- Companies covered
- 12.2 Market positioning of companies
- Matrix on companies position and classification
- 3CX
- 3CX - Overview
- 3CX - Product / Service
- 3CX - Key offerings
- 12.4 ByteQuark
- ByteQuark - Overview
- ByteQuark - Product / Service
- ByteQuark - Key offerings
- 12.5 Chaport Inc.
- Chaport Inc. - Overview
- Chaport Inc. - Product / Service
- Chaport Inc. - Key offerings
- 12.6 Drift.com Inc.
- Drift.com Inc. - Overview
- Drift.com Inc. - Product / Service
- Drift.com Inc. - Key offerings
- 12.7 Freshworks Inc.
- Freshworks Inc. - Overview
- Freshworks Inc. - Product / Service
- Freshworks Inc. - Key offerings
- 12.8 Habla Inc.
- Habla Inc. - Overview
- Habla Inc. - Product / Service
- Habla Inc. - Key offerings
- 12.9 HubSpot Inc.
- HubSpot Inc. - Overview
- HubSpot Inc. - Product / Service
- HubSpot Inc. - Key news
- HubSpot Inc. - Key offerings
- 12.10 Podium Corp Inc.
- Podium Corp Inc. - Overview
- Podium Corp Inc. - Product / Service
- Podium Corp Inc. - Key offerings
- 12.11 Text S.A.
- Text S.A. - Overview
- Text S.A. - Product / Service
- Text S.A. - Key offerings
- 12.12 The Pipedrive Services
- The Pipedrive Services - Overview
- The Pipedrive Services - Product / Service
- The Pipedrive Services - Key offerings
- 12.13 Tidio LLC
- Tidio LLC - Overview
- Tidio LLC - Product / Service
- Tidio LLC - Key offerings
- 12.14 Userlike UG
- Userlike UG - Overview
- Userlike UG - Product / Service
- Userlike UG - Key offerings
- 12.15 Vision Helpdesk
- Vision Helpdesk - Overview
- Vision Helpdesk - Product / Service
- Vision Helpdesk - Key offerings
- 12.16 Zoho Corp. Pvt. Ltd.
- Zoho Corp. Pvt. Ltd. - Overview
- Zoho Corp. Pvt. Ltd. - Product / Service
- Zoho Corp. Pvt. Ltd. - Key news
- Zoho Corp. Pvt. Ltd. - Key offerings
- 12.17 ZoomInfo Technologies Inc.
- ZoomInfo Technologies Inc. - Overview
- ZoomInfo Technologies Inc. - Product / Service
- ZoomInfo Technologies Inc. - Key offerings
13 Appendix
- 13.1 Scope of the report
- 13.2 Inclusions and exclusions checklist
- Inclusions checklist
- Exclusions checklist
- 13.3 Currency conversion rates for US$
- Currency conversion rates for US$
- 13.4 Research methodology
- Research methodology
- 13.5 Data procurement
- Information sources
- 13.6 Data validation
- Data validation
- 13.7 Validation techniques employed for market sizing
- Validation techniques employed for market sizing
- 13.8 Data synthesis
- Data synthesis
- 360 degree market analysis
- 360 degree market analysis
- 13.10 List of abbreviations
- List of abbreviations
Exhibits:
- Exhibits1: Executive Summary - Chart on Market Overview
- Exhibits2: Executive Summary - Data Table on Market Overview
- Exhibits3: Executive Summary - Chart on Global Market Characteristics
- Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
- Exhibits5: Executive Summary - Chart on Market Segmentation by Type
- Exhibits6: Executive Summary - Chart on Market Segmentation by End-user
- Exhibits7: Executive Summary - Chart on Incremental Growth
- Exhibits8: Executive Summary - Data Table on Incremental Growth
- Exhibits9: Executive Summary - Chart on Company Market Positioning
- Exhibits10: Parent Market
- Exhibits11: Data Table on - Parent Market
- Exhibits12: Market characteristics analysis
- Exhibits13: Value Chain Analysis
- Exhibits14: Offerings of companies included in the market definition
- Exhibits15: Market segments
- Exhibits16: Chart on Global - Market size and forecast 2023-2028 ($ million)
- Exhibits17: Data Table on Global - Market size and forecast 2023-2028 ($ million)
- Exhibits18: Chart on Global Market: Year-over-year growth 2023-2028 (%)
- Exhibits19: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
- Exhibits20: Historic Market Size - Data Table on Global Live Chat Software Market 2018 - 2022 ($ million)
- Exhibits21: Historic Market Size - Type Segment 2018 - 2022 ($ million)
- Exhibits22: Historic Market Size - End-user Segment 2018 - 2022 ($ million)
- Exhibits23: Historic Market Size - Geography Segment 2018 - 2022 ($ million)
- Exhibits24: Historic Market Size - Country Segment 2018 - 2022 ($ million)
- Exhibits25: Five forces analysis - Comparison between 2023 and 2028
- Exhibits26: Bargaining power of buyers - Impact of key factors 2023 and 2028
- Exhibits27: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
- Exhibits28: Threat of new entrants - Impact of key factors in 2023 and 2028
- Exhibits29: Threat of substitutes - Impact of key factors in 2023 and 2028
- Exhibits30: Threat of rivalry - Impact of key factors in 2023 and 2028
- Exhibits31: Chart on Market condition - Five forces 2023 and 2028
- Exhibits32: Chart on Type - Market share 2023-2028 (%)
- Exhibits33: Data Table on Type - Market share 2023-2028 (%)
- Exhibits34: Chart on Comparison by Type
- Exhibits35: Data Table on Comparison by Type
- Exhibits36: Chart on Customer service live chat systems - Market size and forecast 2023-2028 ($ million)
- Exhibits37: Data Table on Customer service live chat systems - Market size and forecast 2023-2028 ($ million)
- Exhibits38: Chart on Customer service live chat systems - Year-over-year growth 2023-2028 (%)
- Exhibits39: Data Table on Customer service live chat systems - Year-over-year growth 2023-2028 (%)
- Exhibits40: Chart on Informational service live chat systems - Market size and forecast 2023-2028 ($ million)
- Exhibits41: Data Table on Informational service live chat systems - Market size and forecast 2023-2028 ($ million)
- Exhibits42: Chart on Informational service live chat systems - Year-over-year growth 2023-2028 (%)
- Exhibits43: Data Table on Informational service live chat systems - Year-over-year growth 2023-2028 (%)
- Exhibits44: Chart on Sales live chat system - Market size and forecast 2023-2028 ($ million)
- Exhibits45: Data Table on Sales live chat system - Market size and forecast 2023-2028 ($ million)
- Exhibits46: Chart on Sales live chat system - Year-over-year growth 2023-2028 (%)
- Exhibits47: Data Table on Sales live chat system - Year-over-year growth 2023-2028 (%)
- Exhibits48: Market opportunity by Type ($ million)
- Exhibits49: Data Table on Market opportunity by Type ($ million)
- Exhibits50: Chart on End-user - Market share 2023-2028 (%)
- Exhibits51: Data Table on End-user - Market share 2023-2028 (%)
- Exhibits52: Chart on Comparison by End-user
- Exhibits53: Data Table on Comparison by End-user
- Exhibits54: Chart on Large enterprise - Market size and forecast 2023-2028 ($ million)
- Exhibits55: Data Table on Large enterprise - Market size and forecast 2023-2028 ($ million)
- Exhibits56: Chart on Large enterprise - Year-over-year growth 2023-2028 (%)
- Exhibits57: Data Table on Large enterprise - Year-over-year growth 2023-2028 (%)
- Exhibits58: Chart on SMEs - Market size and forecast 2023-2028 ($ million)
- Exhibits59: Data Table on SMEs - Market size and forecast 2023-2028 ($ million)
- Exhibits60: Chart on SMEs - Year-over-year growth 2023-2028 (%)
- Exhibits61: Data Table on SMEs - Year-over-year growth 2023-2028 (%)
- Exhibits62: Market opportunity by End-user ($ million)
- Exhibits63: Data Table on Market opportunity by End-user ($ million)
- Exhibits64: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- Exhibits65: Chart on Market share By Geographical Landscape 2023-2028 (%)
- Exhibits66: Data Table on Market share By Geographical Landscape 2023-2028 (%)
- Exhibits67: Chart on Geographic comparison
- Exhibits68: Data Table on Geographic comparison
- Exhibits69: Chart on North America - Market size and forecast 2023-2028 ($ million)
- Exhibits70: Data Table on North America - Market size and forecast 2023-2028 ($ million)
- Exhibits71: Chart on North America - Year-over-year growth 2023-2028 (%)
- Exhibits72: Data Table on North America - Year-over-year growth 2023-2028 (%)
- Exhibits73: Chart on APAC - Market size and forecast 2023-2028 ($ million)
- Exhibits74: Data Table on APAC - Market size and forecast 2023-2028 ($ million)
- Exhibits75: Chart on APAC - Year-over-year growth 2023-2028 (%)
- Exhibits76: Data Table on APAC - Year-over-year growth 2023-2028 (%)
- Exhibits77: Chart on Europe - Market size and forecast 2023-2028 ($ million)
- Exhibits78: Data Table on Europe - Market size and forecast 2023-2028 ($ million)
- Exhibits79: Chart on Europe - Year-over-year growth 2023-2028 (%)
- Exhibits80: Data Table on Europe - Year-over-year growth 2023-2028 (%)
- Exhibits81: Chart on South America - Market size and forecast 2023-2028 ($ million)
- Exhibits82: Data Table on South America - Market size and forecast 2023-2028 ($ million)
- Exhibits83: Chart on South America - Year-over-year growth 2023-2028 (%)
- Exhibits84: Data Table on South America - Year-over-year growth 2023-2028 (%)
- Exhibits85: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
- Exhibits86: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ million)
- Exhibits87: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
- Exhibits88: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
- Exhibits89: Chart on US - Market size and forecast 2023-2028 ($ million)
- Exhibits90: Data Table on US - Market size and forecast 2023-2028 ($ million)
- Exhibits91: Chart on US - Year-over-year growth 2023-2028 (%)
- Exhibits92: Data Table on US - Year-over-year growth 2023-2028 (%)
- Exhibits93: Chart on China - Market size and forecast 2023-2028 ($ million)
- Exhibits94: Data Table on China - Market size and forecast 2023-2028 ($ million)
- Exhibits95: Chart on China - Year-over-year growth 2023-2028 (%)
- Exhibits96: Data Table on China - Year-over-year growth 2023-2028 (%)
- Exhibits97: Chart on UK - Market size and forecast 2023-2028 ($ million)
- Exhibits98: Data Table on UK - Market size and forecast 2023-2028 ($ million)
- Exhibits99: Chart on UK - Year-over-year growth 2023-2028 (%)
- Exhibits100: Data Table on UK - Year-over-year growth 2023-2028 (%)
- Exhibits101: Chart on Germany - Market size and forecast 2023-2028 ($ million)
- Exhibits102: Data Table on Germany - Market size and forecast 2023-2028 ($ million)
- Exhibits103: Chart on Germany - Year-over-year growth 2023-2028 (%)
- Exhibits104: Data Table on Germany - Year-over-year growth 2023-2028 (%)
- Exhibits105: Chart on Canada - Market size and forecast 2023-2028 ($ million)
- Exhibits106: Data Table on Canada - Market size and forecast 2023-2028 ($ million)
- Exhibits107: Chart on Canada - Year-over-year growth 2023-2028 (%)
- Exhibits108: Data Table on Canada - Year-over-year growth 2023-2028 (%)
- Exhibits109: Market opportunity By Geographical Landscape ($ million)
- Exhibits110: Data Tables on Market opportunity By Geographical Landscape ($ million)
- Exhibits111: Impact of drivers and challenges in 2023 and 2028
- Exhibits112: Overview on criticality of inputs and factors of differentiation
- Exhibits113: Overview on factors of disruption
- Exhibits114: Impact of key risks on business
- Exhibits115: Companies covered
- Exhibits116: Matrix on companies position and classification
- Exhibits117: 3CX - Overview
- Exhibits118: 3CX - Product / Service
- Exhibits119: 3CX - Key offerings
- Exhibits120: ByteQuark - Overview
- Exhibits121: ByteQuark - Product / Service
- Exhibits122: ByteQuark - Key offerings
- Exhibits123: Chaport Inc. - Overview
- Exhibits124: Chaport Inc. - Product / Service
- Exhibits125: Chaport Inc. - Key offerings
- Exhibits126: Drift.com Inc. - Overview
- Exhibits127: Drift.com Inc. - Product / Service
- Exhibits128: Drift.com Inc. - Key offerings
- Exhibits129: Freshworks Inc. - Overview
- Exhibits130: Freshworks Inc. - Product / Service
- Exhibits131: Freshworks Inc. - Key offerings
- Exhibits132: Habla Inc. - Overview
- Exhibits133: Habla Inc. - Product / Service
- Exhibits134: Habla Inc. - Key offerings
- Exhibits135: HubSpot Inc. - Overview
- Exhibits136: HubSpot Inc. - Product / Service
- Exhibits137: HubSpot Inc. - Key news
- Exhibits138: HubSpot Inc. - Key offerings
- Exhibits139: Podium Corp Inc. - Overview
- Exhibits140: Podium Corp Inc. - Product / Service
- Exhibits141: Podium Corp Inc. - Key offerings
- Exhibits142: Text S.A. - Overview
- Exhibits143: Text S.A. - Product / Service
- Exhibits144: Text S.A. - Key offerings
- Exhibits145: The Pipedrive Services - Overview
- Exhibits146: The Pipedrive Services - Product / Service
- Exhibits147: The Pipedrive Services - Key offerings
- Exhibits148: Tidio LLC - Overview
- Exhibits149: Tidio LLC - Product / Service
- Exhibits150: Tidio LLC - Key offerings
- Exhibits151: Userlike UG - Overview
- Exhibits152: Userlike UG - Product / Service
- Exhibits153: Userlike UG - Key offerings
- Exhibits154: Vision Helpdesk - Overview
- Exhibits155: Vision Helpdesk - Product / Service
- Exhibits156: Vision Helpdesk - Key offerings
- Exhibits157: Zoho Corp. Pvt. Ltd. - Overview
- Exhibits158: Zoho Corp. Pvt. Ltd. - Product / Service
- Exhibits159: Zoho Corp. Pvt. Ltd. - Key news
- Exhibits160: Zoho Corp. Pvt. Ltd. - Key offerings
- Exhibits161: ZoomInfo Technologies Inc. - Overview
- Exhibits162: ZoomInfo Technologies Inc. - Product / Service
- Exhibits163: ZoomInfo Technologies Inc. - Key offerings
- Exhibits164: Inclusions checklist
- Exhibits165: Exclusions checklist
- Exhibits166: Currency conversion rates for US$
- Exhibits167: Research methodology
- Exhibits168: Information sources
- Exhibits169: Data validation
- Exhibits170: Validation techniques employed for market sizing
- Exhibits171: Data synthesis
- Exhibits172: 360 degree market analysis
- Exhibits173: List of abbreviations
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