2025-2029 年全球销售人工智慧市场
市场调查报告书
商品编码
1798159

2025-2029 年全球销售人工智慧市场

Global AI for Sales Market 2025-2029

出版日期: | 出版商: TechNavio | 英文 258 Pages | 订单完成后即时交付

价格

预计 2024 年至 2029 年间,人工智慧市场的销售额将达到 374.342 亿美元,预测期内的复合年增长率为 22.1%。

本报告对销售 AI 市场进行了全面的分析,包括市场规模和预测、趋势、成长动力、挑战以及涵盖约 25 家供应商的供应商分析。

它提供了对当前市场情景、最新趋势和驱动因素以及整体市场环境的最新分析,这些分析受到生成人工智慧的广泛采用及其与核心销售平台的变革性整合、对超个性化和大规模增强客户体验的需求不断增长,以及在经济逆风中对销售效率和生产力的不懈追求的推动。

市场覆盖
基准年 2025
年底 2029
预测期 2025-2029
成长动力 加速度
同比 20.3%
复合年增长率 22.1%
增量金额 374.342亿美元

这项研究客观地结合了一手和二手讯息,包括来自行业主要参与者的意见。报告包含对主要企业的分析,以及全面的市场规模数据、按区域细分的分析和供应商格局。报告包含历史数据和预测数据。

该研究指出,超个人化和改善客户体验的必要性是推动未来几年销售人工智慧市场成长的一些关键因素,此外,对销售生产力和业务效率的追求、民主化以及生成人工智慧和高级分析能力的快速进步将带来巨大的市场需求。

目录

第一章执行摘要

  • 市场概览

第二章 Technavio 分析

  • 价格、生命週期、顾客购买篮、采用率和购买标准的分析
  • 投入与差异化因素的重要性
  • 混乱的根源
  • 驱动因素和挑战的影响

第三章 市场状况

  • 市场生态系统
  • 市场特征
  • 价值链分析

第四章 市场规模

  • 市场定义
  • 市场区隔分析
  • 2024年市场规模
  • 2024-2029年市场展望

第五章 市场规模表现

  • 2019-2023年全球销售人工智慧市场
  • 2019-2023年零件细分市场分析
  • 2019-2023 年按部署細項分析
  • 2019-2023年应用細項分析
  • 2019-2023年最终用户細項分析
  • 2019-2023年区域細項分析
  • 2019-2023年国家細項分析

第六章五力分析

  • 五力摘要
  • 买方的议价能力
  • 供应商的议价能力
  • 新进入者的威胁
  • 替代品的威胁
  • 竞争威胁
  • 市场状况

7. 按组件细分的市场

  • 市场区隔
  • 比较:按组件
  • 软体:市场规模与预测 2024-2029
  • 服务:市场规模与预测 2024-2029
  • 硬体:市场规模及预测 2024-2029
  • 各组件的市场机会

8. 按部署细分市场

  • 市场区隔
  • 比较:按部署
  • 公共云端:市场规模与预测 2024-2029
  • 混合动力:2024-2029 年市场规模及预测
  • 本地部署:市场规模及预测 2024-2029
  • 部署的市场机会

第九章 按应用分類的市场细分

  • 市场区隔
  • 比较:按应用
  • 预测分析:市场规模与预测 2024-2029
  • 顾客体验:2024-2029 年市场规模及预测
  • 情绪分析:2024-2029 年市场规模及预测
  • 内容行销:2024-2029 年市场规模及预测
  • 按应用分類的市场机会

第十章以最终用户细分的市场

  • 市场区隔
  • 比较:按最终用户
  • 零售:市场规模及预测 2024-2029
  • 业务:市场规模及预测 2024-2029
  • 製造业:市场规模与预测 2024-2029
  • 医疗保健:2024-2029 年市场规模及预测
  • 最终用户的市场机会

第十一章 客户情况

  • 客户概览

第十二章 地区情势

  • 区域细分
  • 区域比较
  • 北美:市场规模及预测 2024-2029
  • 亚太地区:2024-2029 年市场规模及预测
  • 欧洲:2024-2029 年市场规模及预测
  • 南美洲:市场规模及预测(2024-2029)
  • 中东和非洲:2024-2029 年市场规模及预测
  • 美国:市场规模与预测 2024-2029
  • 中国:市场规模及预测(2024-2029)
  • 印度:市场规模及预测(2024-2029)
  • 新加坡:2024-2029年市场规模及预测
  • 英国:市场规模及预测 2024-2029
  • 加拿大:市场规模及预测(2024-2029)
  • 法国:2024-2029年市场规模及预测
  • 韩国:市场规模及预测(2024-2029)
  • 德国:2024-2029年市场规模及预测
  • 荷兰:2024-2029 年市场规模及预测
  • 各地区市场机会

第十三章 驱动因素、挑战、机会与限制因素

  • 市场驱动因素
  • 市场挑战
  • 驱动因素和挑战的影响
  • 市场机会与限制

第十四章竞争格局

  • 概述
  • 竞争格局
  • 令人困惑的情况
  • 产业风险

第十五章 竞争分析

  • 公司简介
  • 企业排名指数
  • 公司市场定位
  • Amazon Web Services Inc.
  • Clari Inc.
  • Cresta
  • Drift.com Inc.
  • Freshworks Inc.
  • Gong.io Inc.
  • Google LLC
  • HubSpot Inc.
  • International Business Machines Corp.
  • Microsoft Corp.
  • OpenAI
  • Oracle Corp.
  • Outreach Corp.
  • Salesloft Inc.
  • Zoho Corp. Pvt. Ltd.

第十六章 附录

Product Code: IRTNTR80895

The AI for sales market is forecasted to grow by USD 37,434.2 mn during 2024-2029, accelerating at a CAGR of 22.1% during the forecast period. The report on the AI for sales market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by proliferation of generative AI and its transformative integration into core sales platforms, increasing imperative for hyper-personalization and enhanced customer experience at scale, and relentless pursuit of sales efficiency and productivity amidst economic headwinds.

Market Scope
Base Year2025
End Year2029
Series Year2025-2029
Growth MomentumAccelerate
YOY 202520.3%
CAGR22.1%
Incremental Value$37,434.2 mn

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

Technavio's AI for sales market is segmented as below:

By Component

    • Software
    • Services
    • Hardware

By Deployment

    • Public cloud
    • Hybrid
    • On premises

By Application

    • Predictive analytics
    • Customer experience
    • Sentiment analysis
    • Content marketing

By End-user

    • Retail
    • Banking
    • Manufacturing
    • Healthcare

By Geographical Landscape

    • North America
    • APAC
    • Europe
    • South America
    • Middle East and Africa

This study identifies the imperative for hyper-personalization and enhanced customer experience as one of the prime reasons driving the AI for sales market growth during the next few years. Also, pursuit of sales productivity and operational efficiency and democratization and rapid advancement of generative AI and advanced analytical capabilities will lead to sizable demand in the market.

The report on the AI for sales market covers the following areas:

    • AI For Sales Market sizing
    • AI For Sales Market forecast
    • AI For Sales Market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading AI for sales market vendors that include Affinity, Amazon Web Services Inc., Clari Inc., Cresta, Demandbase Inc., Drift.com Inc., Freshworks Inc., Gong.IO Inc., Google LLC, HubSpot Inc., International Business Machines Corp., Microsoft Corp., OpenAI, Oracle Corp., Outreach Corp., People.AI, Regie.AI, Salesloft Inc., and Zoho Corp. Pvt. Ltd.. Also, the AI for sales market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

  • 1.1 Market overview
    • Executive Summary - Chart on Market Overview
    • Executive Summary - Data Table on Market Overview
    • Executive Summary - Chart on Global Market Characteristics
    • Executive Summary - Chart on Market By Geographical Landscape
    • Executive Summary - Chart on Market Segmentation by Component
    • Executive Summary - Chart on Market Segmentation by Deployment
    • Executive Summary - Chart on Market Segmentation by Application
    • Executive Summary - Chart on Market Segmentation by End-user
    • Executive Summary - Chart on Incremental Growth
    • Executive Summary - Data Table on Incremental Growth
    • Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

  • 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
    • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • 2.2 Criticality of inputs and Factors of differentiation
    • Overview on criticality of inputs and factors of differentiation
  • 2.3 Factors of disruption
    • Overview on factors of disruption
  • 2.4 Impact of drivers and challenges
    • Impact of drivers and challenges in 2024 and 2029

3 Market Landscape

  • 3.1 Market ecosystem
    • Parent Market
    • Data Table on - Parent Market
  • 3.2 Market characteristics
    • Market characteristics analysis
  • 3.3 Value chain analysis
    • Value chain analysis

4 Market Sizing

  • 4.1 Market definition
    • Offerings of companies included in the market definition
  • 4.2 Market segment analysis
    • Market segments
  • 4.3 Market size 2024
  • 4.4 Market outlook: Forecast for 2024-2029
    • Chart on Global - Market size and forecast 2024-2029 ($ million)
    • Data Table on Global - Market size and forecast 2024-2029 ($ million)
    • Chart on Global Market: Year-over-year growth 2024-2029 (%)
    • Data Table on Global Market: Year-over-year growth 2024-2029 (%)

5 Historic Market Size

  • 5.1 Global AI For Sales Market 2019 - 2023
    • Historic Market Size - Data Table on Global AI For Sales Market 2019 - 2023 ($ million)
  • 5.2 Component segment analysis 2019 - 2023
    • Historic Market Size - Component Segment 2019 - 2023 ($ million)
  • 5.3 Deployment segment analysis 2019 - 2023
    • Historic Market Size - Deployment Segment 2019 - 2023 ($ million)
  • 5.4 Application segment analysis 2019 - 2023
    • Historic Market Size - Application Segment 2019 - 2023 ($ million)
  • 5.5 End-user segment analysis 2019 - 2023
    • Historic Market Size - End-user Segment 2019 - 2023 ($ million)
  • 5.6 Geography segment analysis 2019 - 2023
    • Historic Market Size - Geography Segment 2019 - 2023 ($ million)
  • 5.7 Country segment analysis 2019 - 2023
    • Historic Market Size - Country Segment 2019 - 2023 ($ million)

6 Five Forces Analysis

  • 6.1 Five forces summary
    • Five forces analysis - Comparison between 2024 and 2029
  • 6.2 Bargaining power of buyers
    • Bargaining power of buyers - Impact of key factors 2024 and 2029
  • 6.3 Bargaining power of suppliers
    • Bargaining power of suppliers - Impact of key factors in 2024 and 2029
  • 6.4 Threat of new entrants
    • Threat of new entrants - Impact of key factors in 2024 and 2029
  • 6.5 Threat of substitutes
    • Threat of substitutes - Impact of key factors in 2024 and 2029
  • 6.6 Threat of rivalry
    • Threat of rivalry - Impact of key factors in 2024 and 2029
  • 6.7 Market condition
    • Chart on Market condition - Five forces 2024 and 2029

7 Market Segmentation by Component

  • 7.1 Market segments
    • Chart on Component - Market share 2024-2029 (%)
    • Data Table on Component - Market share 2024-2029 (%)
  • 7.2 Comparison by Component
    • Chart on Comparison by Component
    • Data Table on Comparison by Component
  • 7.3 Software - Market size and forecast 2024-2029
    • Chart on Software - Market size and forecast 2024-2029 ($ million)
    • Data Table on Software - Market size and forecast 2024-2029 ($ million)
    • Chart on Software - Year-over-year growth 2024-2029 (%)
    • Data Table on Software - Year-over-year growth 2024-2029 (%)
  • 7.4 Services - Market size and forecast 2024-2029
    • Chart on Services - Market size and forecast 2024-2029 ($ million)
    • Data Table on Services - Market size and forecast 2024-2029 ($ million)
    • Chart on Services - Year-over-year growth 2024-2029 (%)
    • Data Table on Services - Year-over-year growth 2024-2029 (%)
  • 7.5 Hardware - Market size and forecast 2024-2029
    • Chart on Hardware - Market size and forecast 2024-2029 ($ million)
    • Data Table on Hardware - Market size and forecast 2024-2029 ($ million)
    • Chart on Hardware - Year-over-year growth 2024-2029 (%)
    • Data Table on Hardware - Year-over-year growth 2024-2029 (%)
  • 7.6 Market opportunity by Component
    • Market opportunity by Component ($ million)
    • Data Table on Market opportunity by Component ($ million)

8 Market Segmentation by Deployment

  • 8.1 Market segments
    • Chart on Deployment - Market share 2024-2029 (%)
    • Data Table on Deployment - Market share 2024-2029 (%)
  • 8.2 Comparison by Deployment
    • Chart on Comparison by Deployment
    • Data Table on Comparison by Deployment
  • 8.3 Public cloud - Market size and forecast 2024-2029
    • Chart on Public cloud - Market size and forecast 2024-2029 ($ million)
    • Data Table on Public cloud - Market size and forecast 2024-2029 ($ million)
    • Chart on Public cloud - Year-over-year growth 2024-2029 (%)
    • Data Table on Public cloud - Year-over-year growth 2024-2029 (%)
  • 8.4 Hybrid - Market size and forecast 2024-2029
    • Chart on Hybrid - Market size and forecast 2024-2029 ($ million)
    • Data Table on Hybrid - Market size and forecast 2024-2029 ($ million)
    • Chart on Hybrid - Year-over-year growth 2024-2029 (%)
    • Data Table on Hybrid - Year-over-year growth 2024-2029 (%)
  • 8.5 On premises - Market size and forecast 2024-2029
    • Chart on On premises - Market size and forecast 2024-2029 ($ million)
    • Data Table on On premises - Market size and forecast 2024-2029 ($ million)
    • Chart on On premises - Year-over-year growth 2024-2029 (%)
    • Data Table on On premises - Year-over-year growth 2024-2029 (%)
  • 8.6 Market opportunity by Deployment
    • Market opportunity by Deployment ($ million)
    • Data Table on Market opportunity by Deployment ($ million)

9 Market Segmentation by Application

  • 9.1 Market segments
    • Chart on Application - Market share 2024-2029 (%)
    • Data Table on Application - Market share 2024-2029 (%)
  • 9.2 Comparison by Application
    • Chart on Comparison by Application
    • Data Table on Comparison by Application
  • 9.3 Predictive analytics - Market size and forecast 2024-2029
    • Chart on Predictive analytics - Market size and forecast 2024-2029 ($ million)
    • Data Table on Predictive analytics - Market size and forecast 2024-2029 ($ million)
    • Chart on Predictive analytics - Year-over-year growth 2024-2029 (%)
    • Data Table on Predictive analytics - Year-over-year growth 2024-2029 (%)
  • 9.4 Customer experience - Market size and forecast 2024-2029
    • Chart on Customer experience - Market size and forecast 2024-2029 ($ million)
    • Data Table on Customer experience - Market size and forecast 2024-2029 ($ million)
    • Chart on Customer experience - Year-over-year growth 2024-2029 (%)
    • Data Table on Customer experience - Year-over-year growth 2024-2029 (%)
  • 9.5 Sentiment analysis - Market size and forecast 2024-2029
    • Chart on Sentiment analysis - Market size and forecast 2024-2029 ($ million)
    • Data Table on Sentiment analysis - Market size and forecast 2024-2029 ($ million)
    • Chart on Sentiment analysis - Year-over-year growth 2024-2029 (%)
    • Data Table on Sentiment analysis - Year-over-year growth 2024-2029 (%)
  • 9.6 Content marketing - Market size and forecast 2024-2029
    • Chart on Content marketing - Market size and forecast 2024-2029 ($ million)
    • Data Table on Content marketing - Market size and forecast 2024-2029 ($ million)
    • Chart on Content marketing - Year-over-year growth 2024-2029 (%)
    • Data Table on Content marketing - Year-over-year growth 2024-2029 (%)
  • 9.7 Market opportunity by Application
    • Market opportunity by Application ($ million)
    • Data Table on Market opportunity by Application ($ million)

10 Market Segmentation by End-user

  • 10.1 Market segments
    • Chart on End-user - Market share 2024-2029 (%)
    • Data Table on End-user - Market share 2024-2029 (%)
  • 10.2 Comparison by End-user
    • Chart on Comparison by End-user
    • Data Table on Comparison by End-user
  • 10.3 Retail - Market size and forecast 2024-2029
    • Chart on Retail - Market size and forecast 2024-2029 ($ million)
    • Data Table on Retail - Market size and forecast 2024-2029 ($ million)
    • Chart on Retail - Year-over-year growth 2024-2029 (%)
    • Data Table on Retail - Year-over-year growth 2024-2029 (%)
  • 10.4 Banking - Market size and forecast 2024-2029
    • Chart on Banking - Market size and forecast 2024-2029 ($ million)
    • Data Table on Banking - Market size and forecast 2024-2029 ($ million)
    • Chart on Banking - Year-over-year growth 2024-2029 (%)
    • Data Table on Banking - Year-over-year growth 2024-2029 (%)
  • 10.5 Manufacturing - Market size and forecast 2024-2029
    • Chart on Manufacturing - Market size and forecast 2024-2029 ($ million)
    • Data Table on Manufacturing - Market size and forecast 2024-2029 ($ million)
    • Chart on Manufacturing - Year-over-year growth 2024-2029 (%)
    • Data Table on Manufacturing - Year-over-year growth 2024-2029 (%)
  • 10.6 Healthcare - Market size and forecast 2024-2029
    • Chart on Healthcare - Market size and forecast 2024-2029 ($ million)
    • Data Table on Healthcare - Market size and forecast 2024-2029 ($ million)
    • Chart on Healthcare - Year-over-year growth 2024-2029 (%)
    • Data Table on Healthcare - Year-over-year growth 2024-2029 (%)
  • 10.7 Market opportunity by End-user
    • Market opportunity by End-user ($ million)
    • Data Table on Market opportunity by End-user ($ million)

11 Customer Landscape

  • 11.1 Customer landscape overview
    • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

12 Geographic Landscape

  • 12.1 Geographic segmentation
    • Chart on Market share By Geographical Landscape 2024-2029 (%)
    • Data Table on Market share By Geographical Landscape 2024-2029 (%)
  • 12.2 Geographic comparison
    • Chart on Geographic comparison
    • Data Table on Geographic comparison
  • 12.3 North America - Market size and forecast 2024-2029
    • Chart on North America - Market size and forecast 2024-2029 ($ million)
    • Data Table on North America - Market size and forecast 2024-2029 ($ million)
    • Chart on North America - Year-over-year growth 2024-2029 (%)
    • Data Table on North America - Year-over-year growth 2024-2029 (%)
  • 12.4 APAC - Market size and forecast 2024-2029
    • Chart on APAC - Market size and forecast 2024-2029 ($ million)
    • Data Table on APAC - Market size and forecast 2024-2029 ($ million)
    • Chart on APAC - Year-over-year growth 2024-2029 (%)
    • Data Table on APAC - Year-over-year growth 2024-2029 (%)
  • 12.5 Europe - Market size and forecast 2024-2029
    • Chart on Europe - Market size and forecast 2024-2029 ($ million)
    • Data Table on Europe - Market size and forecast 2024-2029 ($ million)
    • Chart on Europe - Year-over-year growth 2024-2029 (%)
    • Data Table on Europe - Year-over-year growth 2024-2029 (%)
  • 12.6 South America - Market size and forecast 2024-2029
    • Chart on South America - Market size and forecast 2024-2029 ($ million)
    • Data Table on South America - Market size and forecast 2024-2029 ($ million)
    • Chart on South America - Year-over-year growth 2024-2029 (%)
    • Data Table on South America - Year-over-year growth 2024-2029 (%)
  • 12.7 Middle East and Africa - Market size and forecast 2024-2029
    • Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
    • Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
    • Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
    • Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
  • 12.8 US - Market size and forecast 2024-2029
    • Chart on US - Market size and forecast 2024-2029 ($ million)
    • Data Table on US - Market size and forecast 2024-2029 ($ million)
    • Chart on US - Year-over-year growth 2024-2029 (%)
    • Data Table on US - Year-over-year growth 2024-2029 (%)
  • 12.9 China - Market size and forecast 2024-2029
    • Chart on China - Market size and forecast 2024-2029 ($ million)
    • Data Table on China - Market size and forecast 2024-2029 ($ million)
    • Chart on China - Year-over-year growth 2024-2029 (%)
    • Data Table on China - Year-over-year growth 2024-2029 (%)
  • 12.10 India - Market size and forecast 2024-2029
    • Chart on India - Market size and forecast 2024-2029 ($ million)
    • Data Table on India - Market size and forecast 2024-2029 ($ million)
    • Chart on India - Year-over-year growth 2024-2029 (%)
    • Data Table on India - Year-over-year growth 2024-2029 (%)
  • 12.11 Singapore - Market size and forecast 2024-2029
    • Chart on Singapore - Market size and forecast 2024-2029 ($ million)
    • Data Table on Singapore - Market size and forecast 2024-2029 ($ million)
    • Chart on Singapore - Year-over-year growth 2024-2029 (%)
    • Data Table on Singapore - Year-over-year growth 2024-2029 (%)
  • 12.12 UK - Market size and forecast 2024-2029
    • Chart on UK - Market size and forecast 2024-2029 ($ million)
    • Data Table on UK - Market size and forecast 2024-2029 ($ million)
    • Chart on UK - Year-over-year growth 2024-2029 (%)
    • Data Table on UK - Year-over-year growth 2024-2029 (%)
  • 12.13 Canada - Market size and forecast 2024-2029
    • Chart on Canada - Market size and forecast 2024-2029 ($ million)
    • Data Table on Canada - Market size and forecast 2024-2029 ($ million)
    • Chart on Canada - Year-over-year growth 2024-2029 (%)
    • Data Table on Canada - Year-over-year growth 2024-2029 (%)
  • 12.14 France - Market size and forecast 2024-2029
    • Chart on France - Market size and forecast 2024-2029 ($ million)
    • Data Table on France - Market size and forecast 2024-2029 ($ million)
    • Chart on France - Year-over-year growth 2024-2029 (%)
    • Data Table on France - Year-over-year growth 2024-2029 (%)
  • 12.15 South Korea - Market size and forecast 2024-2029
    • Chart on South Korea - Market size and forecast 2024-2029 ($ million)
    • Data Table on South Korea - Market size and forecast 2024-2029 ($ million)
    • Chart on South Korea - Year-over-year growth 2024-2029 (%)
    • Data Table on South Korea - Year-over-year growth 2024-2029 (%)
  • 12.16 Germany - Market size and forecast 2024-2029
    • Chart on Germany - Market size and forecast 2024-2029 ($ million)
    • Data Table on Germany - Market size and forecast 2024-2029 ($ million)
    • Chart on Germany - Year-over-year growth 2024-2029 (%)
    • Data Table on Germany - Year-over-year growth 2024-2029 (%)
  • 12.17 The Netherlands - Market size and forecast 2024-2029
    • Chart on The Netherlands - Market size and forecast 2024-2029 ($ million)
    • Data Table on The Netherlands - Market size and forecast 2024-2029 ($ million)
    • Chart on The Netherlands - Year-over-year growth 2024-2029 (%)
    • Data Table on The Netherlands - Year-over-year growth 2024-2029 (%)
  • 12.18 Market opportunity By Geographical Landscape
    • Market opportunity By Geographical Landscape ($ million)
    • Data Tables on Market opportunity By Geographical Landscape ($ million)

13 Drivers, Challenges, and Opportunity/Restraints

  • 13.1 Market drivers
  • 13.2 Market challenges
  • 13.3 Impact of drivers and challenges
    • Impact of drivers and challenges in 2024 and 2029
  • 13.4 Market opportunities/restraints

14 Competitive Landscape

  • 14.1 Overview
  • 14.2 Competitive Landscape
    • Overview on criticality of inputs and factors of differentiation
  • 14.3 Landscape disruption
    • Overview on factors of disruption
  • 14.4 Industry risks
    • Impact of key risks on business

15 Competitive Analysis

  • 15.1 Companies profiled
    • Companies covered
  • 15.2 Company ranking index
    • Company ranking index
  • 15.3 Market positioning of companies
    • Matrix on companies position and classification
  • 15.4 Amazon Web Services Inc.
    • Amazon Web Services Inc. - Overview
    • Amazon Web Services Inc. - Product / Service
    • Amazon Web Services Inc. - Key news
    • Amazon Web Services Inc. - Key offerings
    • SWOT
  • 15.5 Clari Inc.
    • Clari Inc. - Overview
    • Clari Inc. - Product / Service
    • Clari Inc. - Key offerings
    • SWOT
  • 15.6 Cresta
    • Cresta - Overview
    • Cresta - Product / Service
    • Cresta - Key offerings
    • SWOT
  • 15.7 Drift.com Inc.
    • Drift.com Inc. - Overview
    • Drift.com Inc. - Product / Service
    • Drift.com Inc. - Key offerings
    • SWOT
  • 15.8 Freshworks Inc.
    • Freshworks Inc. - Overview
    • Freshworks Inc. - Product / Service
    • Freshworks Inc. - Key offerings
    • SWOT
  • 15.9 Gong.io Inc.
    • Gong.io Inc. - Overview
    • Gong.io Inc. - Product / Service
    • Gong.io Inc. - Key offerings
    • SWOT
  • 15.10 Google LLC
    • Google LLC - Overview
    • Google LLC - Product / Service
    • Google LLC - Key offerings
    • SWOT
  • 15.11 HubSpot Inc.
    • HubSpot Inc. - Overview
    • HubSpot Inc. - Product / Service
    • HubSpot Inc. - Key news
    • HubSpot Inc. - Key offerings
    • SWOT
  • 15.12 International Business Machines Corp.
    • International Business Machines Corp. - Overview
    • International Business Machines Corp. - Business segments
    • International Business Machines Corp. - Key news
    • International Business Machines Corp. - Key offerings
    • International Business Machines Corp. - Segment focus
    • SWOT
  • 15.13 Microsoft Corp.
    • Microsoft Corp. - Overview
    • Microsoft Corp. - Business segments
    • Microsoft Corp. - Key news
    • Microsoft Corp. - Key offerings
    • Microsoft Corp. - Segment focus
    • SWOT
  • 15.14 OpenAI
    • OpenAI - Overview
    • OpenAI - Product / Service
    • OpenAI - Key offerings
    • SWOT
  • 15.15 Oracle Corp.
    • Oracle Corp. - Overview
    • Oracle Corp. - Business segments
    • Oracle Corp. - Key news
    • Oracle Corp. - Key offerings
    • Oracle Corp. - Segment focus
    • SWOT
  • 15.16 Outreach Corp.
    • Outreach Corp. - Overview
    • Outreach Corp. - Product / Service
    • Outreach Corp. - Key offerings
    • SWOT
  • 15.17 Salesloft Inc.
    • Salesloft Inc. - Overview
    • Salesloft Inc. - Product / Service
    • Salesloft Inc. - Key offerings
    • SWOT
  • 15.18 Zoho Corp. Pvt. Ltd.
    • Zoho Corp. Pvt. Ltd. - Overview
    • Zoho Corp. Pvt. Ltd. - Product / Service
    • Zoho Corp. Pvt. Ltd. - Key news
    • Zoho Corp. Pvt. Ltd. - Key offerings
    • SWOT

16 Appendix

  • 16.1 Scope of the report
  • 16.2 Inclusions and exclusions checklist
    • Inclusions checklist
    • Exclusions checklist
  • 16.3 Currency conversion rates for US$
    • Currency conversion rates for US$
  • 16.4 Research methodology
    • Research methodology
  • 16.5 Data procurement
    • Information sources
  • 16.6 Data validation
    • Data validation
  • 16.7 Validation techniques employed for market sizing
    • Validation techniques employed for market sizing
  • 16.8 Data synthesis
    • Data synthesis
  • 16.9 360 degree market analysis
    • 360 degree market analysis
  • 16.10 List of abbreviations
    • List of abbreviations

Exhibits:

  • Exhibits1: Executive Summary - Chart on Market Overview
  • Exhibits2: Executive Summary - Data Table on Market Overview
  • Exhibits3: Executive Summary - Chart on Global Market Characteristics
  • Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
  • Exhibits5: Executive Summary - Chart on Market Segmentation by Component
  • Exhibits6: Executive Summary - Chart on Market Segmentation by Deployment
  • Exhibits7: Executive Summary - Chart on Market Segmentation by Application
  • Exhibits8: Executive Summary - Chart on Market Segmentation by End-user
  • Exhibits9: Executive Summary - Chart on Incremental Growth
  • Exhibits10: Executive Summary - Data Table on Incremental Growth
  • Exhibits11: Executive Summary - Chart on Company Market Positioning
  • Exhibits12: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Exhibits13: Overview on criticality of inputs and factors of differentiation
  • Exhibits14: Overview on factors of disruption
  • Exhibits15: Impact of drivers and challenges in 2024 and 2029
  • Exhibits16: Parent Market
  • Exhibits17: Data Table on - Parent Market
  • Exhibits18: Market characteristics analysis
  • Exhibits19: Value chain analysis
  • Exhibits20: Offerings of companies included in the market definition
  • Exhibits21: Market segments
  • Exhibits22: Chart on Global - Market size and forecast 2024-2029 ($ million)
  • Exhibits23: Data Table on Global - Market size and forecast 2024-2029 ($ million)
  • Exhibits24: Chart on Global Market: Year-over-year growth 2024-2029 (%)
  • Exhibits25: Data Table on Global Market: Year-over-year growth 2024-2029 (%)
  • Exhibits26: Historic Market Size - Data Table on Global AI For Sales Market 2019 - 2023 ($ million)
  • Exhibits27: Historic Market Size - Component Segment 2019 - 2023 ($ million)
  • Exhibits28: Historic Market Size - Deployment Segment 2019 - 2023 ($ million)
  • Exhibits29: Historic Market Size - Application Segment 2019 - 2023 ($ million)
  • Exhibits30: Historic Market Size - End-user Segment 2019 - 2023 ($ million)
  • Exhibits31: Historic Market Size - Geography Segment 2019 - 2023 ($ million)
  • Exhibits32: Historic Market Size - Country Segment 2019 - 2023 ($ million)
  • Exhibits33: Five forces analysis - Comparison between 2024 and 2029
  • Exhibits34: Bargaining power of buyers - Impact of key factors 2024 and 2029
  • Exhibits35: Bargaining power of suppliers - Impact of key factors in 2024 and 2029
  • Exhibits36: Threat of new entrants - Impact of key factors in 2024 and 2029
  • Exhibits37: Threat of substitutes - Impact of key factors in 2024 and 2029
  • Exhibits38: Threat of rivalry - Impact of key factors in 2024 and 2029
  • Exhibits39: Chart on Market condition - Five forces 2024 and 2029
  • Exhibits40: Chart on Component - Market share 2024-2029 (%)
  • Exhibits41: Data Table on Component - Market share 2024-2029 (%)
  • Exhibits42: Chart on Comparison by Component
  • Exhibits43: Data Table on Comparison by Component
  • Exhibits44: Chart on Software - Market size and forecast 2024-2029 ($ million)
  • Exhibits45: Data Table on Software - Market size and forecast 2024-2029 ($ million)
  • Exhibits46: Chart on Software - Year-over-year growth 2024-2029 (%)
  • Exhibits47: Data Table on Software - Year-over-year growth 2024-2029 (%)
  • Exhibits48: Chart on Services - Market size and forecast 2024-2029 ($ million)
  • Exhibits49: Data Table on Services - Market size and forecast 2024-2029 ($ million)
  • Exhibits50: Chart on Services - Year-over-year growth 2024-2029 (%)
  • Exhibits51: Data Table on Services - Year-over-year growth 2024-2029 (%)
  • Exhibits52: Chart on Hardware - Market size and forecast 2024-2029 ($ million)
  • Exhibits53: Data Table on Hardware - Market size and forecast 2024-2029 ($ million)
  • Exhibits54: Chart on Hardware - Year-over-year growth 2024-2029 (%)
  • Exhibits55: Data Table on Hardware - Year-over-year growth 2024-2029 (%)
  • Exhibits56: Market opportunity by Component ($ million)
  • Exhibits57: Data Table on Market opportunity by Component ($ million)
  • Exhibits58: Chart on Deployment - Market share 2024-2029 (%)
  • Exhibits59: Data Table on Deployment - Market share 2024-2029 (%)
  • Exhibits60: Chart on Comparison by Deployment
  • Exhibits61: Data Table on Comparison by Deployment
  • Exhibits62: Chart on Public cloud - Market size and forecast 2024-2029 ($ million)
  • Exhibits63: Data Table on Public cloud - Market size and forecast 2024-2029 ($ million)
  • Exhibits64: Chart on Public cloud - Year-over-year growth 2024-2029 (%)
  • Exhibits65: Data Table on Public cloud - Year-over-year growth 2024-2029 (%)
  • Exhibits66: Chart on Hybrid - Market size and forecast 2024-2029 ($ million)
  • Exhibits67: Data Table on Hybrid - Market size and forecast 2024-2029 ($ million)
  • Exhibits68: Chart on Hybrid - Year-over-year growth 2024-2029 (%)
  • Exhibits69: Data Table on Hybrid - Year-over-year growth 2024-2029 (%)
  • Exhibits70: Chart on On premises - Market size and forecast 2024-2029 ($ million)
  • Exhibits71: Data Table on On premises - Market size and forecast 2024-2029 ($ million)
  • Exhibits72: Chart on On premises - Year-over-year growth 2024-2029 (%)
  • Exhibits73: Data Table on On premises - Year-over-year growth 2024-2029 (%)
  • Exhibits74: Market opportunity by Deployment ($ million)
  • Exhibits75: Data Table on Market opportunity by Deployment ($ million)
  • Exhibits76: Chart on Application - Market share 2024-2029 (%)
  • Exhibits77: Data Table on Application - Market share 2024-2029 (%)
  • Exhibits78: Chart on Comparison by Application
  • Exhibits79: Data Table on Comparison by Application
  • Exhibits80: Chart on Predictive analytics - Market size and forecast 2024-2029 ($ million)
  • Exhibits81: Data Table on Predictive analytics - Market size and forecast 2024-2029 ($ million)
  • Exhibits82: Chart on Predictive analytics - Year-over-year growth 2024-2029 (%)
  • Exhibits83: Data Table on Predictive analytics - Year-over-year growth 2024-2029 (%)
  • Exhibits84: Chart on Customer experience - Market size and forecast 2024-2029 ($ million)
  • Exhibits85: Data Table on Customer experience - Market size and forecast 2024-2029 ($ million)
  • Exhibits86: Chart on Customer experience - Year-over-year growth 2024-2029 (%)
  • Exhibits87: Data Table on Customer experience - Year-over-year growth 2024-2029 (%)
  • Exhibits88: Chart on Sentiment analysis - Market size and forecast 2024-2029 ($ million)
  • Exhibits89: Data Table on Sentiment analysis - Market size and forecast 2024-2029 ($ million)
  • Exhibits90: Chart on Sentiment analysis - Year-over-year growth 2024-2029 (%)
  • Exhibits91: Data Table on Sentiment analysis - Year-over-year growth 2024-2029 (%)
  • Exhibits92: Chart on Content marketing - Market size and forecast 2024-2029 ($ million)
  • Exhibits93: Data Table on Content marketing - Market size and forecast 2024-2029 ($ million)
  • Exhibits94: Chart on Content marketing - Year-over-year growth 2024-2029 (%)
  • Exhibits95: Data Table on Content marketing - Year-over-year growth 2024-2029 (%)
  • Exhibits96: Market opportunity by Application ($ million)
  • Exhibits97: Data Table on Market opportunity by Application ($ million)
  • Exhibits98: Chart on End-user - Market share 2024-2029 (%)
  • Exhibits99: Data Table on End-user - Market share 2024-2029 (%)
  • Exhibits100: Chart on Comparison by End-user
  • Exhibits101: Data Table on Comparison by End-user
  • Exhibits102: Chart on Retail - Market size and forecast 2024-2029 ($ million)
  • Exhibits103: Data Table on Retail - Market size and forecast 2024-2029 ($ million)
  • Exhibits104: Chart on Retail - Year-over-year growth 2024-2029 (%)
  • Exhibits105: Data Table on Retail - Year-over-year growth 2024-2029 (%)
  • Exhibits106: Chart on Banking - Market size and forecast 2024-2029 ($ million)
  • Exhibits107: Data Table on Banking - Market size and forecast 2024-2029 ($ million)
  • Exhibits108: Chart on Banking - Year-over-year growth 2024-2029 (%)
  • Exhibits109: Data Table on Banking - Year-over-year growth 2024-2029 (%)
  • Exhibits110: Chart on Manufacturing - Market size and forecast 2024-2029 ($ million)
  • Exhibits111: Data Table on Manufacturing - Market size and forecast 2024-2029 ($ million)
  • Exhibits112: Chart on Manufacturing - Year-over-year growth 2024-2029 (%)
  • Exhibits113: Data Table on Manufacturing - Year-over-year growth 2024-2029 (%)
  • Exhibits114: Chart on Healthcare - Market size and forecast 2024-2029 ($ million)
  • Exhibits115: Data Table on Healthcare - Market size and forecast 2024-2029 ($ million)
  • Exhibits116: Chart on Healthcare - Year-over-year growth 2024-2029 (%)
  • Exhibits117: Data Table on Healthcare - Year-over-year growth 2024-2029 (%)
  • Exhibits118: Market opportunity by End-user ($ million)
  • Exhibits119: Data Table on Market opportunity by End-user ($ million)
  • Exhibits120: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Exhibits121: Chart on Market share By Geographical Landscape 2024-2029 (%)
  • Exhibits122: Data Table on Market share By Geographical Landscape 2024-2029 (%)
  • Exhibits123: Chart on Geographic comparison
  • Exhibits124: Data Table on Geographic comparison
  • Exhibits125: Chart on North America - Market size and forecast 2024-2029 ($ million)
  • Exhibits126: Data Table on North America - Market size and forecast 2024-2029 ($ million)
  • Exhibits127: Chart on North America - Year-over-year growth 2024-2029 (%)
  • Exhibits128: Data Table on North America - Year-over-year growth 2024-2029 (%)
  • Exhibits129: Chart on APAC - Market size and forecast 2024-2029 ($ million)
  • Exhibits130: Data Table on APAC - Market size and forecast 2024-2029 ($ million)
  • Exhibits131: Chart on APAC - Year-over-year growth 2024-2029 (%)
  • Exhibits132: Data Table on APAC - Year-over-year growth 2024-2029 (%)
  • Exhibits133: Chart on Europe - Market size and forecast 2024-2029 ($ million)
  • Exhibits134: Data Table on Europe - Market size and forecast 2024-2029 ($ million)
  • Exhibits135: Chart on Europe - Year-over-year growth 2024-2029 (%)
  • Exhibits136: Data Table on Europe - Year-over-year growth 2024-2029 (%)
  • Exhibits137: Chart on South America - Market size and forecast 2024-2029 ($ million)
  • Exhibits138: Data Table on South America - Market size and forecast 2024-2029 ($ million)
  • Exhibits139: Chart on South America - Year-over-year growth 2024-2029 (%)
  • Exhibits140: Data Table on South America - Year-over-year growth 2024-2029 (%)
  • Exhibits141: Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
  • Exhibits142: Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
  • Exhibits143: Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
  • Exhibits144: Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
  • Exhibits145: Chart on US - Market size and forecast 2024-2029 ($ million)
  • Exhibits146: Data Table on US - Market size and forecast 2024-2029 ($ million)
  • Exhibits147: Chart on US - Year-over-year growth 2024-2029 (%)
  • Exhibits148: Data Table on US - Year-over-year growth 2024-2029 (%)
  • Exhibits149: Chart on China - Market size and forecast 2024-2029 ($ million)
  • Exhibits150: Data Table on China - Market size and forecast 2024-2029 ($ million)
  • Exhibits151: Chart on China - Year-over-year growth 2024-2029 (%)
  • Exhibits152: Data Table on China - Year-over-year growth 2024-2029 (%)
  • Exhibits153: Chart on India - Market size and forecast 2024-2029 ($ million)
  • Exhibits154: Data Table on India - Market size and forecast 2024-2029 ($ million)
  • Exhibits155: Chart on India - Year-over-year growth 2024-2029 (%)
  • Exhibits156: Data Table on India - Year-over-year growth 2024-2029 (%)
  • Exhibits157: Chart on Singapore - Market size and forecast 2024-2029 ($ million)
  • Exhibits158: Data Table on Singapore - Market size and forecast 2024-2029 ($ million)
  • Exhibits159: Chart on Singapore - Year-over-year growth 2024-2029 (%)
  • Exhibits160: Data Table on Singapore - Year-over-year growth 2024-2029 (%)
  • Exhibits161: Chart on UK - Market size and forecast 2024-2029 ($ million)
  • Exhibits162: Data Table on UK - Market size and forecast 2024-2029 ($ million)
  • Exhibits163: Chart on UK - Year-over-year growth 2024-2029 (%)
  • Exhibits164: Data Table on UK - Year-over-year growth 2024-2029 (%)
  • Exhibits165: Chart on Canada - Market size and forecast 2024-2029 ($ million)
  • Exhibits166: Data Table on Canada - Market size and forecast 2024-2029 ($ million)
  • Exhibits167: Chart on Canada - Year-over-year growth 2024-2029 (%)
  • Exhibits168: Data Table on Canada - Year-over-year growth 2024-2029 (%)
  • Exhibits169: Chart on France - Market size and forecast 2024-2029 ($ million)
  • Exhibits170: Data Table on France - Market size and forecast 2024-2029 ($ million)
  • Exhibits171: Chart on France - Year-over-year growth 2024-2029 (%)
  • Exhibits172: Data Table on France - Year-over-year growth 2024-2029 (%)
  • Exhibits173: Chart on South Korea - Market size and forecast 2024-2029 ($ million)
  • Exhibits174: Data Table on South Korea - Market size and forecast 2024-2029 ($ million)
  • Exhibits175: Chart on South Korea - Year-over-year growth 2024-2029 (%)
  • Exhibits176: Data Table on South Korea - Year-over-year growth 2024-2029 (%)
  • Exhibits177: Chart on Germany - Market size and forecast 2024-2029 ($ million)
  • Exhibits178: Data Table on Germany - Market size and forecast 2024-2029 ($ million)
  • Exhibits179: Chart on Germany - Year-over-year growth 2024-2029 (%)
  • Exhibits180: Data Table on Germany - Year-over-year growth 2024-2029 (%)
  • Exhibits181: Chart on The Netherlands - Market size and forecast 2024-2029 ($ million)
  • Exhibits182: Data Table on The Netherlands - Market size and forecast 2024-2029 ($ million)
  • Exhibits183: Chart on The Netherlands - Year-over-year growth 2024-2029 (%)
  • Exhibits184: Data Table on The Netherlands - Year-over-year growth 2024-2029 (%)
  • Exhibits185: Market opportunity By Geographical Landscape ($ million)
  • Exhibits186: Data Tables on Market opportunity By Geographical Landscape ($ million)
  • Exhibits187: Impact of drivers and challenges in 2024 and 2029
  • Exhibits188: Overview on criticality of inputs and factors of differentiation
  • Exhibits189: Overview on factors of disruption
  • Exhibits190: Impact of key risks on business
  • Exhibits191: Companies covered
  • Exhibits192: Company ranking index
  • Exhibits193: Matrix on companies position and classification
  • Exhibits194: Amazon Web Services Inc. - Overview
  • Exhibits195: Amazon Web Services Inc. - Product / Service
  • Exhibits196: Amazon Web Services Inc. - Key news
  • Exhibits197: Amazon Web Services Inc. - Key offerings
  • Exhibits198: SWOT
  • Exhibits199: Clari Inc. - Overview
  • Exhibits200: Clari Inc. - Product / Service
  • Exhibits201: Clari Inc. - Key offerings
  • Exhibits202: SWOT
  • Exhibits203: Cresta - Overview
  • Exhibits204: Cresta - Product / Service
  • Exhibits205: Cresta - Key offerings
  • Exhibits206: SWOT
  • Exhibits207: Drift.com Inc. - Overview
  • Exhibits208: Drift.com Inc. - Product / Service
  • Exhibits209: Drift.com Inc. - Key offerings
  • Exhibits210: SWOT
  • Exhibits211: Freshworks Inc. - Overview
  • Exhibits212: Freshworks Inc. - Product / Service
  • Exhibits213: Freshworks Inc. - Key offerings
  • Exhibits214: SWOT
  • Exhibits215: Gong.io Inc. - Overview
  • Exhibits216: Gong.io Inc. - Product / Service
  • Exhibits217: Gong.io Inc. - Key offerings
  • Exhibits218: SWOT
  • Exhibits219: Google LLC - Overview
  • Exhibits220: Google LLC - Product / Service
  • Exhibits221: Google LLC - Key offerings
  • Exhibits222: SWOT
  • Exhibits223: HubSpot Inc. - Overview
  • Exhibits224: HubSpot Inc. - Product / Service
  • Exhibits225: HubSpot Inc. - Key news
  • Exhibits226: HubSpot Inc. - Key offerings
  • Exhibits227: SWOT
  • Exhibits228: International Business Machines Corp. - Overview
  • Exhibits229: International Business Machines Corp. - Business segments
  • Exhibits230: International Business Machines Corp. - Key news
  • Exhibits231: International Business Machines Corp. - Key offerings
  • Exhibits232: International Business Machines Corp. - Segment focus
  • Exhibits233: SWOT
  • Exhibits234: Microsoft Corp. - Overview
  • Exhibits235: Microsoft Corp. - Business segments
  • Exhibits236: Microsoft Corp. - Key news
  • Exhibits237: Microsoft Corp. - Key offerings
  • Exhibits238: Microsoft Corp. - Segment focus
  • Exhibits239: SWOT
  • Exhibits240: OpenAI - Overview
  • Exhibits241: OpenAI - Product / Service
  • Exhibits242: OpenAI - Key offerings
  • Exhibits243: SWOT
  • Exhibits244: Oracle Corp. - Overview
  • Exhibits245: Oracle Corp. - Business segments
  • Exhibits246: Oracle Corp. - Key news
  • Exhibits247: Oracle Corp. - Key offerings
  • Exhibits248: Oracle Corp. - Segment focus
  • Exhibits249: SWOT
  • Exhibits250: Outreach Corp. - Overview
  • Exhibits251: Outreach Corp. - Product / Service
  • Exhibits252: Outreach Corp. - Key offerings
  • Exhibits253: SWOT
  • Exhibits254: Salesloft Inc. - Overview
  • Exhibits255: Salesloft Inc. - Product / Service
  • Exhibits256: Salesloft Inc. - Key offerings
  • Exhibits257: SWOT
  • Exhibits258: Zoho Corp. Pvt. Ltd. - Overview
  • Exhibits259: Zoho Corp. Pvt. Ltd. - Product / Service
  • Exhibits260: Zoho Corp. Pvt. Ltd. - Key news
  • Exhibits261: Zoho Corp. Pvt. Ltd. - Key offerings
  • Exhibits262: SWOT
  • Exhibits263: Inclusions checklist
  • Exhibits264: Exclusions checklist
  • Exhibits265: Currency conversion rates for US$
  • Exhibits266: Research methodology
  • Exhibits267: Information sources
  • Exhibits268: Data validation
  • Exhibits269: Validation techniques employed for market sizing
  • Exhibits270: Data synthesis
  • Exhibits271: 360 degree market analysis
  • Exhibits272: List of abbreviations