2026-2030年全球人工智慧代理在业务流程的市场

全球企业工作流程人工智慧代理市场预计将从 2025 年到 2030 年成长至 57.635 亿美元，预测期内复合年增长率为 47.4%。

本报告对全球企业工作流程人工智慧代理市场进行了全面分析，包括市场规模和预测、趋势、成长要素、挑战以及对约 25 家公司的供应商分析。

本报告对当前市场状况、最新趋势和驱动因素以及整体市场环境进行了最新分析。推动此市场发展的因素包括：向自主代理编配的转变、应对认知负荷过重和长期劳动力短缺的需求，以及对异质企业系统间无缝互通性的需求。

本研究客观地结合一手和二手讯息，包括主要行业相关人员的意见，进行了这项研究。报告内容包括对主要企业的分析、全面的市场规模数据、区域細項分析以及供应商格局。报告还包含了历史数据和预测数据。

本研究指出，多智能体编配和协作生态系统的兴起将是未来几年全球「企业工作流程人工智慧代理」市场成长的关键驱动因素。此外，代理管治的进步、对透明推理的需求以及电脑辅助功能与视觉化介面导航的集成，预计也将产生显着的市场需求。

目录

第一章执行摘要

第二章 Technavio 分析

• 分析定价、生命週期、顾客购买篮子、采用率和购买标准。
• 输入的重要性及差异化因素
• 混淆因素
• 促进因素和挑战的影响

第三章 市场状况

• 市场生态系统
• 市场特征
• 价值链分析

第四章 市场规模

• 市场的定义
• 市场区隔分析
• 2025年市场规模
• 2025-2030年市场展望

第五章 市场规模与表现

• 2020-2024年全球业务流程中人工智慧代理市场
• 2020-2024年零件细分市场分析
• 2020-2024年部署细分市场分析
• 2020-2024年业务部门分析
• 2020-2024年区域市场分析
• 2020-2024年各国细分市场分析

第六章 定性分析

• 人工智慧的影响：人工智慧代理在业务流程中的全球市场
• 地缘政治衝突对全球商业工作流程中人工智慧代理市场的影响。

第七章：五力分析

• 五力模型概述
• 买方的议价能力
• 供应商的议价能力
• 新进入者的威胁
• 替代品的威胁
• 竞争威胁
• 市场状况

第八章 市场区隔：按组件

• 比较：按组件
• 软体
• 服务
• 市场机会：按组件划分

第九章 市场区隔：依部署方式

• 比较：依部署方式
• 基于云端的
• 现场
• 市场机会：依发展阶段划分

第十章 市场区隔：依业务部门

• 比较：依业务部门
• 大公司
• 小型企业
• 市场机会：依业务部门

第十一章 客户情况

第十二章 区域情势

• 区域细分
• 区域比较
• 北美洲
  • 我们
  • 加拿大
  • 墨西哥
• 欧洲
  • 英国
  • 德国
  • 法国
  • 荷兰
  • 义大利
  • 西班牙
• 亚太地区
  • 中国
  • 日本
  • 印度
  • 韩国
  • 澳洲
  • 新加坡
• 南美洲
  • 巴西
  • 阿根廷
  • 智利
• 中东和非洲
  • 阿拉伯聯合大公国
  • 沙乌地阿拉伯
  • 南非
  • 以色列
  • 土耳其
• 市场机会：按地区划分

第十三章 促进因素、挑战与机会

• 市场驱动因素
• 市场挑战
• 促进因素和挑战的影响
• 市场机会

第十四章 竞争格局

• 概述
• 竞争格局
• 混乱局面
• 产业风险

第十五章 竞争分析

• 公司简介
• 公司排名指标
• 企业市场定位
• Amazon Web Services Inc.
• Anthropic
• Appian Corp.
• Automation Anywhere Inc.
• Cognigy GmbH
• Cohere
• Glean Technologies Inc.
• Google LLC
• IBM Corp.
• Microsoft Corp.
• NICE Ltd.
• OpenAI OpCo LLC
• Pegasystems Inc.
• Salesforce Inc.
• SAP SE

第十六章附录

The global AI agents in enterprise workflows market is forecasted to grow by USD 5763.5 mn during 2025-2030, accelerating at a CAGR of 47.4% during the forecast period. The report on the global AI agents in enterprise workflows market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by transition toward autonomous agentic orchestration, addressing cognitive overload and persistent labor scarcity, demand for seamless interoperability across disparate enterprise systems.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

Technavio's global AI agents in enterprise workflows market is segmented as below:

By Component

• Software
• Services

By Deployment

• Cloud based
• On premises

By Business Segment

• Large enterprises
• Small and medium enterprises

Geography

• North America
  • US
  • Canada
  • Mexico
• Europe
  • UK
  • Germany
  • France
  • The Netherlands
  • Italy
  • Spain
• APAC
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Singapore
• South America
  • Brazil
  • Argentina
  • Chile
• Middle East and Africa
  • UAE
  • South Africa
  • Turkey
• Rest of World (ROW)

This study identifies the emergence of multi-agent orchestration and collaborative ecosystems as one of the prime reasons driving the global AI agents in enterprise workflows market growth during the next few years. Also, advancements in agentic governance and the requirement for transparent reasoning and integration of computer-use capabilities and visual interface navigation will lead to sizable demand in the market.

The report on the global AI agents in enterprise workflows market covers the following areas:

• Global AI agents in enterprise workflows market sizing
• Global AI agents in enterprise workflows market forecast
• Global AI agents in enterprise workflows market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading global AI agents in enterprise workflows market vendors that include Amazon Web Services Inc., Anthropic, Appian Corp., Automation Anywhere Inc., Cognigy GmbH, Cohere, Glean Technologies Inc., Google LLC, IBM Corp., Microsoft Corp., NICE Ltd., OpenAI OpCo LLC, Pegasystems Inc., Salesforce Inc., SAP SE, ServiceNow Inc., UiPath Inc., Workday Inc., Writer, Zendesk Inc.. Also, the global AI agents in enterprise workflows market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

• 1.1 Market overview
  • Executive Summary - Chart on Market Overview
  • Executive Summary - Data Table on Market Overview
  • Executive Summary - Chart on Global Market Characteristics
  • Executive Summary - Chart on Market by Geography
  • Executive Summary - Chart on Market Segmentation by Component
  • Executive Summary - Chart on Market Segmentation by Deployment
  • Executive Summary - Chart on Market Segmentation by Business Segment
  • Executive Summary - Chart on Incremental Growth
  • Executive Summary - Data Table on Incremental Growth
  • Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

• 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• 2.2 Criticality of inputs and Factors of differentiation
• 2.3 Factors of disruption
• 2.4 Impact of drivers and challenges

3 Market Landscape

• 3.1 Market ecosystem
• 3.2 Market characteristics
• 3.3 Value chain analysis

4 Market Sizing

• 4.1 Market definition
• 4.2 Market segment analysis
  • Market segments
• 4.3 Market size 2025
• 4.4 Market outlook: Forecast for 2025-2030

5 Historic Market Size

• 5.1 Global AI Agents In Enterprise Workflows Market 2020 - 2024
  • Historic Market Size - Data Table on Global AI Agents In Enterprise Workflows Market 2020 - 2024 ($ million)
• 5.2 Component segment analysis 2020 - 2024
  • Historic Market Size - Component Segment 2020 - 2024 ($ million)
• 5.3 Deployment segment analysis 2020 - 2024
  • Historic Market Size - Deployment Segment 2020 - 2024 ($ million)
• 5.4 Business segment analysis 2020 - 2024
  • Historic Market Size - Business Segment 2020 - 2024 ($ million)
• 5.5 Geography segment analysis 2020 - 2024
  • Historic Market Size - Geography Segment 2020 - 2024 ($ million)
• 5.6 Country segment analysis 2020 - 2024
  • Historic Market Size - Country Segment 2020 - 2024 ($ million)

6 Qualitative Analysis

• 6.1 The AI impact on Global AI Agents in Enterprise Workflows Market
• 6.2 Impact of geopolitical conflicts on Global AI Agents in Enterprise Workflows Market

7 Five Forces Analysis

• 7.1 Five forces summary
  • Five forces analysis - Comparison between 2025 and 2030
• 7.2 Bargaining power of buyers
  • Bargaining power of buyers - Impact of key factors 2025 and 2030
• 7.3 Bargaining power of suppliers
  • Bargaining power of suppliers - Impact of key factors in 2025 and 2030
• 7.4 Threat of new entrants
  • Threat of new entrants - Impact of key factors in 2025 and 2030
• 7.5 Threat of substitutes
  • Threat of substitutes - Impact of key factors in 2025 and 2030
• 7.6 Threat of rivalry
  • Threat of rivalry - Impact of key factors in 2025 and 2030
• 7.7 Market condition

8 Market Segmentation by Component

• 8.1 Market segments
• 8.2 Comparison by Component
• 8.3 Software - Market size and forecast 2025-2030
• 8.4 Services - Market size and forecast 2025-2030
• 8.5 Market opportunity by Component
  • Market opportunity by Component ($ million)

9 Market Segmentation by Deployment

• 9.1 Market segments
• 9.2 Comparison by Deployment
• 9.3 Cloud based - Market size and forecast 2025-2030
• 9.4 On premises - Market size and forecast 2025-2030
• 9.5 Market opportunity by Deployment
  • Market opportunity by Deployment ($ million)

10 Market Segmentation by Business Segment

• 10.1 Market segments
• 10.2 Comparison by Business Segment
• 10.3 Large enterprises - Market size and forecast 2025-2030
• 10.4 Small and medium enterprises - Market size and forecast 2025-2030
• 10.5 Market opportunity by Business Segment
  • Market opportunity by Business Segment ($ million)

11 Customer Landscape

• 11.1 Customer landscape overview
  • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

12 Geographic Landscape

• 12.1 Geographic segmentation
• 12.2 Geographic comparison
• 12.3 North America - Market size and forecast 2025-2030
  • 12.3.1 US - Market size and forecast 2025-2030
  • 12.3.2 Canada - Market size and forecast 2025-2030
  • 12.3.3 Mexico - Market size and forecast 2025-2030
• 12.4 Europe - Market size and forecast 2025-2030
  • 12.4.1 UK - Market size and forecast 2025-2030
  • 12.4.2 Germany - Market size and forecast 2025-2030
  • 12.4.3 France - Market size and forecast 2025-2030
  • 12.4.4 The Netherlands - Market size and forecast 2025-2030
  • 12.4.5 Italy - Market size and forecast 2025-2030
  • 12.4.6 Spain - Market size and forecast 2025-2030
• 12.5 APAC - Market size and forecast 2025-2030
  • 12.5.1 China - Market size and forecast 2025-2030
  • 12.5.2 Japan - Market size and forecast 2025-2030
  • 12.5.3 India - Market size and forecast 2025-2030
  • 12.5.4 South Korea - Market size and forecast 2025-2030
  • 12.5.5 Australia - Market size and forecast 2025-2030
  • 12.5.6 Singapore - Market size and forecast 2025-2030
• 12.6 South America - Market size and forecast 2025-2030
  • 12.6.1 Brazil - Market size and forecast 2025-2030
  • 12.6.2 Argentina - Market size and forecast 2025-2030
  • 12.6.3 Chile - Market size and forecast 2025-2030
• 12.7 Middle East and Africa - Market size and forecast 2025-2030
  • 12.7.1 UAE - Market size and forecast 2025-2030
  • 12.7.2 Saudi Arabia - Market size and forecast 2025-2030
  • 12.7.3 South Africa - Market size and forecast 2025-2030
  • 12.7.4 Israel - Market size and forecast 2025-2030
  • 12.7.5 Turkey - Market size and forecast 2025-2030
• 12.8 Market opportunity by geography
  • Market opportunity by geography ($ million)
  • Data Tables on Market opportunity by geography ($ million)

13 Drivers, Challenges, and Opportunity

• 13.1 Market drivers
  • Transition toward autonomous agentic orchestration
  • Addressing cognitive overload and persistent labor scarcity
  • Demand for seamless interoperability across disparate enterprise systems
• 13.2 Market challenges
  • Data security and protection of corporate intellectual property
  • System reliability and mitigation of autonomous decision errors
  • Technological debt and integration with fragmented legacy infrastructure
• 13.3 Impact of drivers and challenges
  • Impact of drivers and challenges in 2025 and 2030
• 13.4 Market opportunities
  • Emergence of multi-agent orchestration and collaborative ecosystems
  • Advancements in agentic governance and the requirement for transparent reasoning
  • Integration of computer-use capabilities and visual interface navigation

14 Competitive Landscape

• 14.1 Overview
• 14.2 Competitive Landscape
  • Overview on criticality of inputs and factors of differentiation
• 14.3 Landscape disruption
  • Overview on factors of disruption
• 14.4 Industry risks
  • Impact of key risks on business

15 Competitive Analysis

• 15.1 Companies profiled
  • Companies covered
• 15.2 Company ranking index
  • Company ranking index
• 15.3 Market positioning of companies
  • Matrix on companies position and classification
• 15.4 Amazon Web Services Inc.
  • Amazon Web Services Inc. - Overview
  • Amazon Web Services Inc. - Product / Service
  • Amazon Web Services Inc. - Key news
  • Amazon Web Services Inc. - Key offerings
  • SWOT
• 15.5 Anthropic
  • Anthropic - Overview
  • Anthropic - Product / Service
  • Anthropic - Key offerings
  • SWOT
• 15.6 Appian Corp.
  • Appian Corp. - Overview
  • Appian Corp. - Business segments
  • Appian Corp. - Key offerings
  • Appian Corp. - Segment focus
  • SWOT
• 15.7 Automation Anywhere Inc.
  • Automation Anywhere Inc. - Overview
  • Automation Anywhere Inc. - Product / Service
  • Automation Anywhere Inc. - Key offerings
  • SWOT
• 15.8 Cognigy GmbH
  • Cognigy GmbH - Overview
  • Cognigy GmbH - Product / Service
  • Cognigy GmbH - Key offerings
  • SWOT
• 15.9 Cohere
  • Cohere - Overview
  • Cohere - Product / Service
  • Cohere - Key offerings
  • SWOT
• 15.10 Glean Technologies Inc.
  • Glean Technologies Inc. - Overview
  • Glean Technologies Inc. - Product / Service
  • Glean Technologies Inc. - Key offerings
  • SWOT
• 15.11 Google LLC
  • Google LLC - Overview
  • Google LLC - Product / Service
  • Google LLC - Key offerings
  • SWOT
• 15.12 IBM Corp.
  • IBM Corp. - Overview
  • IBM Corp. - Business segments
  • IBM Corp. - Key offerings
  • IBM Corp. - Segment focus
  • SWOT
• 15.13 Microsoft Corp.
  • Microsoft Corp. - Overview
  • Microsoft Corp. - Business segments
  • Microsoft Corp. - Key news
  • Microsoft Corp. - Key offerings
  • Microsoft Corp. - Segment focus
  • SWOT
• 15.14 NICE Ltd.
  • NICE Ltd. - Overview
  • NICE Ltd. - Business segments
  • NICE Ltd. - Key news
  • NICE Ltd. - Key offerings
  • NICE Ltd. - Segment focus
  • SWOT
• 15.15 OpenAI OpCo LLC
  • OpenAI OpCo LLC - Overview
  • OpenAI OpCo LLC - Product / Service
  • OpenAI OpCo LLC - Key offerings
  • SWOT
• 15.16 Pegasystems Inc.
  • Pegasystems Inc. - Overview
  • Pegasystems Inc. - Business segments
  • Pegasystems Inc. - Key offerings
  • Pegasystems Inc. - Segment focus
  • SWOT
• 15.17 Salesforce Inc.
  • Salesforce Inc. - Overview
  • Salesforce Inc. - Business segments
  • Salesforce Inc. - Key news
  • Salesforce Inc. - Key offerings
  • Salesforce Inc. - Segment focus
  • SWOT
• 15.18 SAP SE
  • SAP SE - Overview
  • SAP SE - Business segments
  • SAP SE - Key news
  • SAP SE - Key offerings
  • SAP SE - Segment focus
  • SWOT

16 Appendix

• 16.1 Scope of the report
  • Market definition
  • Objectives
  • Notes and caveats
• 16.2 Inclusions and exclusions checklist
  • Inclusions checklist
  • Exclusions checklist
• 16.3 Currency conversion rates for US$
  • Currency conversion rates for US$
• 16.4 Research methodology
  • Research methodology
• 16.5 Data procurement
  • Information sources
• 16.6 Data validation
  • Data validation
• 16.7 Validation techniques employed for market sizing
  • Validation techniques employed for market sizing
• 16.8 Data synthesis
  • Data synthesis
• 16.9 360 degree market analysis
  • 360 degree market analysis
• 16.10 List of abbreviations
  • List of abbreviations