市场调查报告书
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1497793
机场自助服务终端市场:按组件、类型划分 - 2024-2030 年全球预测Airport Kiosks Market by Component (Hardware, Services, Software), Type (Automated Passport Control, Bag Drop, Check-in Kiosk) - Global Forecast 2024-2030 |
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预计2023年机场自助终端市场规模为21.9亿美元,预计2024年将达23.5亿美元,2030年将达36.8亿美元,复合年增长率为7.67%。
机场自助服务终端是位于机场内的独立自助服务终端,允许用户办理登机手续、列印登机证、标记行李以及访问航空公司工作人员提供的各种旅行相关服务。这些自助服务终端是传统报到柜檯的高效替代方案,旨在减少处理时间并提高乘客便利性。一个关键的驱动因素是对便利性的需求不断增长,并减少了自助服务解决方案的等待时间。智慧技术的普及和旅游业对改善客户服务的不断追求正在推动自助服务终端的普及。此外,航空公司不断寻求优化业务效率并降低人事费用。安装最先进的自助服务终端所需的高额初始投资可能是一个主要的阻碍。此外,与现有机场基础设施的复杂整合以及定期维护和更新的需求可能会导致额外的成本并限制实施。由于这些资讯亭处理高度机密的个人资讯,确保网路安全也是一个主要问题。另一个主要挑战是跟上不断发展的技术并保持与各种航空公司係统的兼容性。此外,它必须为所有乘客(包括残疾人)提供无障碍和易用性。机会包括整合生物识别技术、提高安全性以及提供更个人化的乘客体验。新兴经济体机场的持续扩建和航空旅行的增加提供了进一步的前景。
主要市场统计 | |
---|---|
基准年[2023] | 21.9亿美元 |
预测年份 [2024] | 23.5亿美元 |
预测年份 [2030] | 36.8亿美元 |
复合年增长率(%) | 7.67% |
区域洞察
美洲机场自助终端市场的特点是高水准的技术实施和创新。该地区拥有大量国内和国际机场,对自助服务解决方案有强烈需求,以提高旅客体验和业务效率。美国和加拿大处于领先地位,多个机场引入了先进的自助服务终端功能,例如生物识别和无纸化办理登机手续。巴西和阿根廷等国家也正在追随这一趋势,在机场自助终端中使用先进技术,以实现基础设施现代化,以支持旅游业和商务旅行的成长。在中国、印度、日本和韩国等国家蓬勃发展的航空旅行和开拓的推动下,亚太机场自助终端市场正经历快速成长。该地区正在实施智慧机场倡议,提供自助行李托运、电子登机和资讯服务等创新自助服务终端服务。可支配收入的增加和廉价航空公司的扩张正在推动对高效处理系统的需求,而自助服务终端在其中发挥关键作用。由于各国经济发展、技术进步和旅客数量的差异,欧洲、中东和非洲地区呈现多元化的机场自助终端市场。在欧洲,自助报到终端技术的引进正在取得进展,大力推动枢纽机场自助服务和自动化设备的引进。阿联酋和沙乌地阿拉伯等中东国家以其豪华机场和对乘客舒适度的重视而闻名,并正在迅速投资于尖端的自助服务终端解决方案,以保持高服务标准。同时,非洲正在成为一个潜在市场,由于基础设施的限制,采用率有所提高。
FPNV定位矩阵
FPNV 定位矩阵对于评估供应商在机场自助服务终端市场的定位至关重要。此矩阵提供了对供应商的全面评估,并检查了与商务策略和产品满意度相关的关键指标。这种详细的评估使用户能够根据自己的要求做出明智的决定。根据评估结果,供应商被分为代表其成功程度的四个像限:前沿(F)、探路者(P)、利基(N)和重要(V)。
市场占有率分析
市场占有率分析是一种综合工具,可对机场自助服务终端市场供应商的当前状态进行深入而详细的评估。透过仔细比较和分析供应商的贡献,您可以更深入地了解每个供应商的绩效以及他们在争夺市场占有率时面临的挑战。这些贡献包括整体收益、客户群和其他关键指标。此外,该分析还提供了对该行业竞争性质的宝贵见解,包括在研究基准年期间观察到的累积、分散主导地位和合併特征等因素。有了这些详细信息,供应商可以做出更明智的决策并製定有效的策略,以在市场竞争中保持领先地位。
策略分析与建议
策略分析对于寻求在全球市场站稳脚跟的组织至关重要。对目前在机场自助终端市场的地位进行全面评估,使公司能够做出符合其长期愿望的明智决策。此关键评估涉及对组织的资源、能力和整体绩效进行彻底分析,以确定核心优势和需要改进的领域。
[180 Pages Report] The Airport Kiosks Market size was estimated at USD 2.19 billion in 2023 and expected to reach USD 2.35 billion in 2024, at a CAGR 7.67% to reach USD 3.68 billion by 2030.
Airport kiosks are standalone self-service terminals within airports that enable passengers to check in, print boarding passes, tag luggage, and access various travel-related services without interacting with airline staff. These kiosks are an efficient alternative to traditional check-in counters, designed to expedite processing times and improve the passenger experience. The primary drivers include the increasing demand for convenience and shorter waiting times for self-service solutions. The proliferation of smart technologies and the constant quest for enhanced customer service within the travel industry fuel the adoption of these kiosks. Additionally, airline operators continuously seek to optimize operational efficiency and reduce staffing costs. High initial investments for deploying state-of-the-art kiosk machines can be a significant restraint. Furthermore, complex integration with the existing airport infrastructure and the need for regular maintenance and updates lead to additional costs, potentially restricting its adoption. One of the main challenges is ensuring cybersecurity, as these machines handle sensitive personal information. Adapting to constantly evolving technology and maintaining compatibility with various airline systems also present considerable challenges. Additionally, there is a need to provide accessibility and ease of use for all passengers, including those with disabilities. Opportunities include integrating biometric technology, offering improved security and a more personalized passenger experience. The ongoing expansion of airports and the rise in air travel in emerging economies present additional prospects.
KEY MARKET STATISTICS | |
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Base Year [2023] | USD 2.19 billion |
Estimated Year [2024] | USD 2.35 billion |
Forecast Year [2030] | USD 3.68 billion |
CAGR (%) | 7.67% |
Regional Insights
In the Americas, the airport kiosks market is characterized by a high level of technological adoption and innovation. With a large number of both domestic and international airports, the region displays significant demand for self-service solutions for enhancing passenger experiences and operational efficiency. The United States and Canada are at the forefront, with several airports implementing advanced kiosk functionalities such as biometric authentication and paperless check-ins. The countries such as Brazil and Argentina are also following this trend of using advanced technologies in airport kiosks as the region modernizes infrastructure to support increasing tourism and business travel. The Asia-Pacific region experiences rapid growth in the airport kiosks market, driven by booming air travel and infrastructural developments in countries such as China, India, Japan, and South Korea. The region's commitment to smart airport initiatives has led to the adoption of innovative kiosk services, which include self-bag drops, e-boarding, and information services. The increasing disposable income and expansion of low-cost carriers are boosting the demand for efficient processing systems, with kiosks playing a pivotal role. The EMEA region presents a diverse airport kiosks market due to the variations in economic development, technological advancement, and passenger volumes across different countries. Europe has advanced kiosk technology deployment, with a strong push for self-service and automated facilities in hubs. Countries in the Middle East, such as the UAE and Saudi Arabia, known for their luxurious airports and emphasis on passenger comfort, are rapidly investing in state-of-the-art kiosk solutions to maintain high service standards. Meanwhile, Africa is emerging as a market with potential, showing increasing adoption rates due to infrastructural constraints.
Market Insights
The market dynamics represent an ever-changing landscape of the Airport Kiosks Market by providing actionable insights into factors, including supply and demand levels. Accounting for these factors helps design strategies, make investments, and formulate developments to capitalize on future opportunities. In addition, these factors assist in avoiding potential pitfalls related to political, geographical, technical, social, and economic conditions, highlighting consumer behaviors and influencing manufacturing costs and purchasing decisions.
FPNV Positioning Matrix
The FPNV positioning matrix is essential in evaluating the market positioning of the vendors in the Airport Kiosks Market. This matrix offers a comprehensive assessment of vendors, examining critical metrics related to business strategy and product satisfaction. This in-depth assessment empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success, namely Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
Market Share Analysis
The market share analysis is a comprehensive tool that provides an insightful and in-depth assessment of the current state of vendors in the Airport Kiosks Market. By meticulously comparing and analyzing vendor contributions, companies are offered a greater understanding of their performance and the challenges they face when competing for market share. These contributions include overall revenue, customer base, and other vital metrics. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With these illustrative details, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Recent Developments
REDYREF Interactive Kiosks acquired Livewire Digital
REDYREF Interactive Kiosks announced the successful acquisition of Livewire Digital. The strategic acquisition represents a remarkable milestone for both companies, reinforcing their commitment to delivering cutting-edge customer engagement solutions across diverse industries. Livewire Digital is engaged in kiosk software development aligns seamlessly with the vision of REDYREF of providing captivating and customer-connecting indoor and outdoor interactive kiosks. The combined forces of REDYREF and Livewire Digital are expected to drive the development of next-generation self-service solutions, leveraging innovative technology for enhancing customer interactions and operational efficiency. [Published On: 2023-12-05]
Pyramid Computer Entered into a Strategic Partnership with Channel Tools
Channel Tools and Pyramid Computer announced a strategic partnership to offer Pyramid's range of interactive kiosk solutions. Channel Tools added Pyramid Computers' POLYTOUCH range to its portfolio of solutions, available through TD Synnex. The addition is expected to enable businesses to provide self-service kiosks for their customers. In addition, the partnership allows Channel Tools to develop a sales channel to drive Pyramid Computer's interactive kiosk solutions in the EMEA region. [Published On: 2023-09-20]
imageHOLDERS Launch New Core Range of Kiosks
imageHOLDERS launched a new Core Range of products that are futureproof, easy to maintain, and robust for withstanding high-traffic environments. Within the Core Range, there are five series, each being created for specific usage cases across a wide variety of industries. The Core Range is software and hardware agnostic and enables customers to provide fast delivery with a high level of service. [Published On: 2023-05-23]
Strategy Analysis & Recommendation
The strategic analysis is essential for organizations seeking a solid foothold in the global marketplace. Companies are better positioned to make informed decisions that align with their long-term aspirations by thoroughly evaluating their current standing in the Airport Kiosks Market. This critical assessment involves a thorough analysis of the organization's resources, capabilities, and overall performance to identify its core strengths and areas for improvement.
Key Company Profiles
The report delves into recent significant developments in the Airport Kiosks Market, highlighting leading vendors and their innovative profiles. These include Advantech Co., Ltd., Aila Technologies, Inc., DynaTouch Corporation, Embross, Fametech Inc., Fujitsu Frontech Limited, H32 Design and Development LLC, IER by Bollore Group, imageHOLDERS Ltd., Innokios, International Business Machines Corporation, KIOSK Information Systems, Lilitab, LLC, Materna IPS GmbH, Meridian Kiosks, NEXCOM International Co., Ltd., Olea Kiosks Inc., Parabit Systems, Inc., Pyramid Computer GmbH, Redyref Interactive Kiosks, RTX Corporation, SITA, SZZT Electronics Co., Ltd., Thales Group, and Zebra Technologies Corporation.
Market Segmentation & Coverage