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市场调查报告书
商品编码
1830127

通讯外包市场按服务类型、收益模式、组织规模、经营模式和最终用户划分－2025-2032 年全球预测

Telecom Outsourcing Market by Service Type, Revenue Model, Organization Size, Business Model, End User - Global Forecast 2025-2032
出版日期: | 出版商: 360iResearch | 英文 197 Pages | 商品交期: 最快1-2个工作天内

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预计到 2032 年通讯外包市场将成长至 471.7 亿美元，复合年增长率为 9.12%。

主要市场统计数据
基准年2024年 234.5亿美元
预计2025年 254.6亿美元
预测年份：2032年 471.7亿美元
复合年增长率（%） 9.12%

关于技术、营运和监管变化如何改变外包决策和供应商关係的简明策略概述

由于技术创新、客户期望的转变以及监管环境的变化，通讯外包格局正在加速变化。本执行摘要概述了高阶领导者在评估外包模式、供应商选择标准和业务转型计画时应关注的关键趋势和策略考量。本书旨在帮助董事会、高阶主管、采购官以及IT和网路负责人说明影响合约结构、服务交付和长期价值实现的现代动态。

服务提供者和买家越来越重视基于结果的合约、弹性和无缝的客户体验。随着云端原生架构、边缘运算和自动化再形成成本和能力，通讯业者及其合作伙伴必须在短期营运效率与面向未来的基础设施策略投资之间取得平衡。本文将宏观驱动因素与实际意义结合，提供分析背景，以支持稳健的决策和有针对性的介入措施，进而提升绩效和竞争优势。

重要的是，这种分析侧重于可操作的见解而不是原始的预测，为领导者提供明确的方向来改进他们的采购策略，优化他们的供应商生态系统，并优先投资于能够带来可衡量的业务成果的能力。

数位原民自动化、基于结果的伙伴关係和嵌入式安全性如何重新定义通讯业的外包模式和供应商管治

随着数位优先架构、人工智慧驱动的自动化和无所不在的连接颠覆传统的营运模式，市场正在经历变革性的转变，而非渐进式的。企业正在从交易型、任务导向的外包模式转向整合型、价值驱动的伙伴关係关係，这种合作伙伴关係强调服务水准成果、共用绩效指标 (KPI) 以及能力升级的共同投资。这种演变正在改变合约的签订方式、风险共用方式和绩效衡量方式，推动新的管治模式，并使业务目标与服务交付更加紧密地协调一致。

同时，网路和IT堆迭自动化和编配的兴起减少了人工干预，缩短了事件解决週期。将领域专业知识与先进的自动化工具链相结合的供应商，能够提高SLA合规性并降低总营运成本，从而使买家能够将内部资源重新用于面向客户的创新。此外，日趋成熟的可观察性和分析平台增强了混合资产的可视性，并支援主动维护和容量规划。

最后，网路安全和资料隐私已从复选框合规性转变为策略要务。将强大的安全设计实践融入其託管服务和网路运营的供应商正在创造差异化价值。因此，外包策略要求法律、风险和工程团队更紧密地合作，以确保合约条款、操作通讯协定和技术控制符合不断变化的威胁情势和监管要求。

2025 年美国关税对通讯外包供应链弹性、采购弹性及合约风险管理的影响

美国2025年实施的关税政策和贸易措施，为全球通讯外包带来了新的成本考量和供应链复杂性。这些措施加强了对设备来源、组件级供应链和供应商合规计画的审查，导致许多买家重新评估供应商的实质审查和合约风险分担条款。因此，采购团队现在优先考虑供应链透明度、双重筹资策略和应急计划，以便在不断变化的贸易条件下保持服务的连续性。

为了应对这一变化，供应商和整合商正在调整其商业模式，以减轻关税的影响，包括本地组装、替代零件采购以及修订保固和赔偿结构。因此，买家需要重新评估其总到岸成本计算，以考虑潜在的关税转嫁、物流重组以及降低突发政策变化风险的库存持有策略。这更凸显了灵活的采购框架的重要性，该框架能够适应供应商的快速重组，同时又不影响服务水准。

更广泛的影响力延伸至策略伙伴关係和长期网络投资。企业越来越青睐那些拥有可靠供应链弹性、多元化製造地和清晰可追溯机制的供应商。因此，采购和法务团队正在与技术架构师更紧密地合作，以定义模组化采购规范，从而实现组件替换和更短的认证週期，同时确保已部署网路的合规性和效能。

详细的细分洞察，使您的外包策略与您的服务组合、定价结构、组织规模、经营模式和行业特定要求保持一致

細項分析揭示了服务类型、收益模式、组织规模、经营模式和最终用户行业的明确含义，支援客製化的采购和发行策略。业务流程外包需要在收费和收益管理、资料管理和分析以及法规遵循和欺诈管理等领域具备专业能力，并处理特定行业的控制问题。 IT外包需要在客户关係管理和客户分析与IT基础设施管理之间取得平衡，以支援全通路服务交付。网路服务需要整合设计、维护、最佳化和安全，以确保执行时间和效能。

收益模式的选择决定了买家和供应商的经济和营运预期。另一方面，订阅模式需要明确界定服务范围和服务信用，并且通常会导致年度或月度合同，从而影响预算和变更管理。大型企业通常会寻求更深层的整合和共同投资的策略伙伴关係，而小型企业则优先考虑模组化、经济高效且能够快速实现价值的服务。

经营模式的方向会影响服务配置和客户互动模式。 B2B 合约通常强调服务等级协定 (SLA)、整合和自订工作流程，而 B2C 合约则优先考虑规模、延迟和直接客户体验指标。银行、金融服务和保险业要求严格的合规性和安全的数据处理；政府和公共部门组织优先考虑透明度和连续性；医疗保健行业要求患者隐私和临床数据完整性；IT 和通讯强调互通性和低延迟操作；媒体和娱乐行业则注重可扩展性和内容传送性能。这些细分层面共同指导采购策略、供应商选择和服务设计，以确保符合目标的结果。

美洲、欧洲、中东和非洲以及亚太地区的监管环境、交付模式和业务重点如何影响外包策略和供应商选择

美洲、欧洲、中东和非洲以及亚太地区的区域动态形成了不同的战略重点，这些重点会影响外包决策、供应商选择和营运模式。在美洲，成熟的商业市场注重合约的完善性、严格的法律规范，并倾向于采用包含绩效奖励和惩罚机制的成果导向模式。为了在饱和的市场中保持竞争优势，该地区的买家通常会寻求与能够提供强大分析和客户体验优化的供应商建立深度伙伴关係。

欧洲、中东和非洲的监管复杂性和市场差异性正在塑造多样化的采购方式。这些地区的买家正在寻找能够应对跨境资料传输法规、多样化合规制度和多语言支援的供应商。能够提供集中式编配和本地交付中心的供应商正透过将监管合规性与规模经济相结合而获得青睐。此外，可再生能源优先排序和永续性报告在合约谈判中也变得越来越重要。

亚太地区持续呈现快速的容量扩张、积极的数位转型以及注重成本效益和部署速度的竞争性供应商生态系统。为了实现成长，在亚太地区营运的公司通常优先考虑可扩展的网路服务、边缘运算支援和灵活的交易条款。在该地区，成功的外包策略将全球最佳实践与本地营运敏捷性相结合，从而打造富有弹性的供应链和适应本地差异的服务模式。

竞争性供应商格局分析，重点在于自动化、垂直专业化和成熟的交付能力，以确定供应商的适用性和风险状况

通讯外包生态系统中主要企业之间的竞争动态正因自动化、分析和特定领域服务能力而改变。领先的供应商不再仅仅依靠规模，更要看其技术IP的深度、整合框架、网路优化、服务保障以及在客户体验转型方面的卓越业绩。对可观测性平台、自动化方案和网路安全工具的策略性投资，是供应商展现可预测效能和快速事件復原能力的差异化因素。

将行业专业知识与模组化交付模式相结合的合作伙伴在为金融服务、医疗保健和政府等行业的复杂终端用户定制解决方案方面具有优势。同时，新参与企业和专业服务商正透过专注于云端原生应用开发、欺诈管理和高级网路安全等利基能力来开拓机会。这种竞争态势正推动现有企业透过伙伴关係、市场竞争和收购进行创新，以填补能力缺口并加速产品上市时间。

从采购角度来看，评估供应商的成熟度（包括交付、安全性、合规性和财务稳定性）仍然至关重要。服务等级协定 (SLA)、资料管治、变更管理和智慧财产权的合约清晰度，日益将值得信赖的合作伙伴与商品化的供应商区分开来。良好的业绩记录、透明的管治模式以及经过验证的持续改进计划，对于寻求转型外包的买家来说，意味着更大的信心和更低的转型风险。

为高阶主管提供可行的策略建议，以协调合约、技术投资、供应链弹性和有影响力的外包管治。

产业领导者可以采取一系列切实有效的措施，从外包中获取价值，同时降低风险并保持策略灵活性。首先，将采购模式转向以成果为基础的合约模式，将薪酬与可衡量的业务关键绩效指标 (KPI) 挂钩，并融入持续改善的管治机制。这种转变可以减少模糊性，并协调买方和供应商团队之间的奖励，从而更快地实现预期效益。

第二，优先投资自动化、可观察性和分析技术，以提高整个託管营运的可预测性和弹性。这些功能可降低营运成本，加快事件解决时间，并提供持续的营运洞察，为产能规划提供资讯并提升客户经验。第三，透过多角化采购、零件可追溯性和紧急库存策略增强供应链弹性，进而降低关税波动和地缘政治动盪带来的风险。

第四，将安全和合规性要求纳入服务设计和供应商评估的早期阶段，以避免代价高昂的维修，并确保合约与监管义务相符。第五，根据组织规模和产业需求客製化外包模式，策略性地利用订阅和按使用付费模式来平衡成本可预测性和扩充性。最后，制定涵盖管治、变更管理和人才重新部署的过渡方案，以确保平稳交接和可持续的能力转移。这可以保留组织知识，并在策略上适当的情况下逐步实现内部资源。

透明的混合方法研究设计结合了主要的高阶主管访谈、供应商能力评估和政策分析，以提供可靠、可行的见解

研究采用混合方法，结合定性专家访谈、供应商能力评估、合约分析和公共的系统性审查，以得出切实可行的结论。主要研究包括与高阶采购主管、网路架构师和供应商交付负责人进行结构化访谈，以整合各方对服务绩效、管治实务和技术采用的观点。这些对话促成了对主要买家和供应商所使用的能力堆迭、服务交付方案和合约框架的深入探讨。

二手资料研究涵盖权威监管出版物、公司揭露资讯和公共发布，探讨关税措施、资料保护法以及特定行业合规义务的影响。调查方法还融合了采购模式的比较分析和案例研究的综合，以识别可复製的成功因素和常见的失败模式。资料品管包括跨独立来源的交叉检验、一致性检查以及使用标准化评估标准来评估供应商的成熟度和准备程度。

我们的研究流程着重于透明度和可重复性。我们记录了假设和定义，以明确研究范围，并允许读者根据自身情况调整见解。在相关情况下，我们承认了方法论的局限性，并提供了缓解措施，以确保建议具有可操作性，并基于可观察的市场行为。

强调需要结果协调、量身定制的采购策略和策略合作，将外包转变为持久的竞争优势

总而言之，电信外包环境需要一种策略性和适应性的方法，在短期营运改善与面向未来的能力投资之间取得平衡。为了释放持久价值，领导者应优先考虑以结果为导向的合同，投资于自动化和可观察性，并建立能够应对地缘政治和政策衝击的供应链韧性。同样重要的是，在服务设计中融入安全性和合规性，以避免代价高昂的返工并维护客户信任。

服务产品、收益模式、组织规模、经营模式和最终用户垂直领域等细分领域表明，单一的采购策略并非万能。成功的专案会将合约条款、交付模式和管治与买方的具体业务现实和目标结合。区域差异进一步凸显了采用混合方法的必要性，即在利用全球最佳实践的同时，保持本地合规性和交付敏捷性。

最终，明智的领导力、严谨的采购惯例以及与实力雄厚的供应商的密切合作，将决定外包专案能否带来持久的竞争优势，还是代价高昂的转型。因此，高阶主管应将外包视为策略槓桿，并相应地投资于能够带来可衡量业务成果的能力和伙伴关係。

目录

第一章：前言

第二章调查方法

第三章执行摘要

第四章 市场概况

第五章 市场洞察

  • 5G技术的出现将推动全球发生重大变化
  • 数位转型推动新兴市场通讯外包
  • 企业转向端对端託管通讯外包解决方案
  • 5G技术的兴起将改变全球通讯外包服务
  • 对云端基础的通讯外包平台和服务的需求不断增长
  • 网路安全挑战如何影响通讯外包策略
  • 物联网整合在通讯外包市场发展动态中的作用
  • 数据分析在提高效率和决策方面的重要性
  • 通讯外包公司对永续和环保实践的兴趣日益浓厚
  • 在通讯外包工作流程中采用自动化和机器人流程自动化

第六章：2025年美国关税的累积影响

第七章：人工智慧的累积影响，2025年

第八章通讯外包市场（依服务类型）

  • 应用程式管理
    • 软体开发
    • 软体维护
  • 业务流程外包
    • 计费和收益管理
    • 数据管理与分析
    • 监理合规与欺诈管理
  • 客户支援外包
    • 客服中心支援
    • 远距援助
  • IT外包
    • CRM和客户分析
    • IT基础设施管理
  • 网路服务
    • 网路设计与工程
    • 网路维护
    • 网路最佳化
    • 网路安全

第九章通讯外包市场（依收益模式）

  • 付费使用制
  • 基于订阅
    • 年度订阅
    • 每月订阅

第 10 章通讯外包市场（依组织规模）

  • 大公司
  • 小型企业

第十一章通讯外包市场（依经营模式）

  • 企业对企业（B2B）
  • 企业对消费者（B2C）

第十二章通讯外包市场（依最终用户）

  • 银行、金融服务和保险
  • 政府和公共部门
  • 卫生保健
  • 资讯科技/通讯
  • 媒体与娱乐

第十三章通讯外包市场（按地区）

  • 美洲
    • 北美洲
    • 拉丁美洲
  • 欧洲、中东和非洲
    • 欧洲
    • 中东
    • 非洲
  • 亚太地区

第十四章通讯外包市场：依类别

  • ASEAN
  • GCC
  • EU
  • BRICS
  • G7
  • NATO

第十五章 各国通讯外包市场

  • 美国
  • 加拿大
  • 墨西哥
  • 巴西
  • 英国
  • 德国
  • 法国
  • 俄罗斯
  • 义大利
  • 西班牙
  • 中国
  • 印度
  • 日本
  • 澳洲
  • 韩国

第十六章竞争格局

  • 2024年市占率分析
  • 2024年FPNV定位矩阵
  • 竞争分析
    • Accenture PLC
    • AT&T Inc.
    • Capgemini Services SAS
    • CGI Inc.
    • Cognizant Technology Solutions Corporation
    • Concentrix Corporation
    • DXC Technology Company
    • Ericsson Group
    • Fujitsu Limited
    • Genpact
    • HCL Technologies Limited
    • Hewlett Packard Enterprise Development LP
    • Infosys Limited
    • International Business Machines Corporation
    • Lumen Technologies
    • NEC Corporation
    • NTT DATA, Inc.
    • Sutherland Global Services, Inc.
    • TATA Consultancy Services Limited
    • Tech Mahindra Limited
    • Teleperformance SE
    • Transworld Systems Inc.
    • Wipro Limited
    • ZTE Corporation
Product Code: MRR-437896AA34C0

The Telecom Outsourcing Market is projected to grow by USD 47.17 billion at a CAGR of 9.12% by 2032.

KEY MARKET STATISTICS
Base Year [2024] USD 23.45 billion
Estimated Year [2025] USD 25.46 billion
Forecast Year [2032] USD 47.17 billion
CAGR (%) 9.12%

A concise and strategic orientation outlining how technological, operational, and regulatory shifts are reshaping outsourcing decisions and vendor relationships

The telecom outsourcing landscape is undergoing a period of accelerated change driven by technological innovation, evolving customer expectations, and shifting regulatory priorities. This executive summary synthesizes key trends and strategic considerations that senior leaders should weigh when evaluating outsourcing models, vendor selection criteria, and operational transformation programs. It is intended to orient boards, C-suite leaders, procurement heads, and IT and network executives to the contemporary dynamics that will shape contract structuring, service delivery, and long-term value realization.

Across service providers and buyers, there is a stronger emphasis on outcome-based engagements, resilience, and seamless customer experience. As cloud-native architectures, edge computing, and automation reshape costs and capabilities, telecom operators and their partners must balance near-term operational efficiency with strategic investments in future-ready infrastructure. Throughout this document, we link macro drivers with practical implications, offering analytical context that supports robust decision-making and targeted interventions to improve performance and competitive positioning.

Importantly, the analysis focuses on actionable insights rather than raw projections, providing clear directions for leaders to refine sourcing strategies, optimize vendor ecosystems, and prioritize investments in capabilities that deliver measurable business outcomes.

How digital-native automation, outcome-based partnerships, and embedded security are redefining outsourcing models and supplier governance in telecom

The market shift currently underway is less incremental and more transformative, as digital-first architectures, AI-driven automation, and pervasive connectivity disrupt traditional operational models. Organizations are moving from transactional, task-oriented outsourcing toward integrated, value-focused partnerships that emphasize service-level outcomes, shared KPIs, and joint investment in capability upgrades. This evolution changes how contracts are written, how risks are shared, and how performance is measured, prompting new governance models and tighter alignment between business objectives and service delivery.

Concurrently, the rise of automation and orchestration across network and IT stacks reduces manual intervention and shortens incident resolution cycles. Providers that combine domain expertise with advanced automation toolchains can deliver higher SLA adherence and lower total cost of operations, enabling buyers to reallocate internal resources toward customer-facing innovation. Furthermore, the maturation of observability and analytics platforms enhances visibility across hybrid estates, supporting proactive maintenance and capacity planning.

Finally, cybersecurity and data privacy have moved from checkbox compliance to strategic imperatives. Vendors that integrate robust security-by-design practices into managed services and network operations create differentiated value. As a result, outsourcing strategies now require closer collaboration across legal, risk, and engineering teams to ensure contractual language, operational protocols, and technical controls align with evolving threat landscapes and regulatory expectations.

Implications of 2025 United States tariff measures on supply chain resilience, procurement flexibility, and contractual risk management for telecom outsourcing

Tariff policies and trade measures implemented by the United States in 2025 introduced new cost considerations and supply chain complexity for global telecom sourcing. These measures have increased scrutiny on equipment provenance, component-level supply chains, and vendor compliance programs, prompting many buyers to revisit supplier due diligence and contractual risk allocation clauses. As a result, sourcing teams now emphasize supply chain transparency, dual sourcing strategies, and contingency planning to preserve service continuity under shifting trade conditions.

In response, vendors and integrators have adjusted commercial models to mitigate tariff exposure, including localized assembly, alternative component sourcing, and revised warranty and indemnity structures. Buyers must therefore reassess total landed cost calculations to factor in potential tariff pass-through, logistics realignments, and inventory carrying strategies that reduce exposure to sudden policy changes. This has reinforced the importance of flexible procurement frameworks that accommodate rapid supplier reconfiguration without degrading service levels.

The broader impact extends to strategic partnerships and long-term network investments. Organizations increasingly favor suppliers with demonstrated supply chain resilience, diversified manufacturing footprints, and clear traceability mechanisms. Consequently, procurement and legal teams are collaborating more closely with technical architects to define modular procurement specifications that allow component substitution and faster qualification cycles while maintaining compliance and performance across deployed networks.

Detailed segmentation-driven insights to align service portfolios, pricing structures, organizational scale, business models, and vertical-specific requirements with outsourcing strategies

Segmentation analysis reveals distinct implications across service types, revenue models, organizational size, business models, and end-user verticals that inform tailored sourcing and delivery strategies. Within service type distinctions, application management engagements demand a clear delineation between software development and software maintenance outcomes to align delivery methodologies and governance cadence; business process outsourcing requires specialized capability in billing and revenue management, data management and analytics, and regulatory compliance and fraud management to meet sector-specific controls; customer support outsourcing calls for differentiated models for call center support versus remote assistance that reflect customer experience goals; IT outsourcing must balance CRM and customer analytics with IT infrastructure management to support omnichannel service delivery; and network services require integrated design, maintenance, optimization, and security offerings to ensure uptime and performance.

Revenue model choices shape buyer-supplier economics and operational expectations. Pay-per-use engagements are attractive where variability and scalability are priorities, while subscription-based models demand clear definitions of scope and service credits and often come in annual or monthly cadence that affect budgeting and change management. Organization size also materially affects outsourcing strategies: large enterprises frequently pursue strategic partnerships with deeper integration and co-investment, while small and medium-sized enterprises prioritize modular, cost-efficient offerings with rapid time-to-value.

Business model orientation influences service configuration and customer interaction patterns; B2B contracts often emphasize SLAs, integration, and custom workflows, while B2C arrangements prioritize scale, latency, and direct customer experience metrics. End-user vertical requirements further refine capability needs: banking, financial services, and insurance demand rigorous compliance and secure data handling; government and public sector engagements prioritize transparency and continuity; healthcare requires patient privacy and clinical data integrity; IT and telecommunications emphasize interoperability and low-latency operations; and media and entertainment focus on scalability and content delivery performance. Together, these segmentation layers guide sourcing strategy, vendor shortlisting, and service design to ensure fit-for-purpose outcomes.

How regional regulatory landscapes, delivery models, and operational priorities across the Americas, Europe Middle East & Africa, and Asia-Pacific shape outsourcing strategies and vendor selection

Regional dynamics produce differentiated strategic priorities that affect sourcing decisions, vendor selection, and operational models across the Americas, Europe Middle East & Africa, and Asia-Pacific. In the Americas, mature commercial markets emphasize contractual sophistication, strong regulatory oversight, and a preference for outcome-based models that embed performance incentives and penalties. Buyers here often seek deep vendor partnerships that offer robust analytics and customer experience optimization to retain competitive differentiation in saturated markets.

Across Europe, the Middle East & Africa, regulatory complexity and market heterogeneity shape diverse sourcing approaches. Buyers in these regions demand providers capable of navigating cross-border data transfer restrictions, varied compliance regimes, and multilingual support. Vendors that can offer localized delivery hubs alongside centralized orchestration win favor by combining regulatory alignment with economies of scale. In addition, renewable energy priorities and sustainability reporting are becoming increasingly relevant in contract negotiations.

The Asia-Pacific region continues to be defined by rapid capacity expansion, aggressive digital adoption, and a competitive vendor ecosystem that emphasizes cost-efficiency and speed of deployment. Organizations operating in Asia-Pacific frequently prioritize scalable network services, edge computing enablement, and flexible commercial terms to capture growth. Across all regions, successful outsourcing strategies blend global best practices with local operational agility, fostering resilient supply chains and adaptive service models that accommodate regional nuance.

Competitive provider landscape analysis emphasizing automation, vertical specialization, and proof-backed delivery capabilities that determine supplier suitability and risk profiles

Competitive dynamics among key companies in the telecom outsourcing ecosystem are being reshaped by capabilities in automation, analytics, and domain-specialized services. Leading providers are increasingly judged not only by scale but by the depth of their technical IP, integration frameworks, and proven outcomes in network optimization, service assurance, and customer experience transformation. Strategic investments in observability platforms, automation playbooks, and cybersecurity tools are differentiators that enable vendors to demonstrate predictable performance and quicker recovery from incidents.

Partners that combine vertical-specific knowledge with modular delivery models are better positioned to tailor solutions for complex end users such as financial services, healthcare, and government. At the same time, newer entrants and specialist boutiques carve out opportunities by focusing on niche capabilities like cloud-native application development, fraud management, or advanced network security. This competitive layering encourages incumbents to innovate through partnerships, OEM collaborations, and acquisitions to fill capability gaps and accelerate time-to-market.

From a procurement perspective, assessing provider maturity across delivery, security, compliance, and financial stability remains paramount. Contractual clarity around SLAs, data governance, change management, and intellectual property rights increasingly separates reliable partners from commoditized suppliers. Robust performance histories, transparent governance models, and demonstrated continuous improvement programs signal higher confidence and lower transition risk for buyers pursuing transformational outsourcing engagements.

Actionable strategic recommendations for executives to align contracts, technology investments, supply chain resilience, and governance for high-impact outsourcing outcomes

Industry leaders can adopt a set of pragmatic, high-impact actions to capture value from outsourcing while reducing risk and preserving strategic flexibility. First, reorient procurement toward outcome-based contracting that links compensation to measurable business KPIs and embeds governance mechanisms for continuous improvement. This shift reduces ambiguity and aligns incentives across buyer and supplier teams, enabling faster realization of intended benefits.

Second, prioritize investments in automation, observability, and analytics to drive predictability and resilience across managed operations. These capabilities lower operating costs, shorten incident resolution times, and generate continuous operational insights that inform capacity planning and customer experience enhancements. Third, strengthen supply chain resilience through diversified sourcing, component traceability, and contingency inventory strategies that mitigate exposure to tariff shifts and geopolitical disruptions.

Fourth, integrate security and compliance requirements into the earliest stages of service design and vendor evaluation to avoid costly retrofits and to ensure contractual alignment with regulatory obligations. Fifth, tailor outsourcing models according to organizational scale and vertical needs, leveraging subscription or pay-per-use models strategically to balance cost predictability with scalability. Finally, develop a transition playbook that covers governance, change management, and talent realignment to ensure smooth handovers and sustained capability transfer, thereby preserving institutional knowledge and enabling progressive insourcing where strategically appropriate.

Transparent mixed-methods research design combining primary executive interviews, supplier capability assessments, and policy analysis to ensure robust and actionable insights

This research draws on a mixed-methods approach that combines qualitative expert interviews, supplier capability assessments, contract analysis, and systematic review of public policy developments to produce actionable conclusions. Primary research included structured interviews with senior procurement leaders, network architects, and vendor delivery leads to triangulate perspectives on service performance, governance practices, and technology adoption. These conversations informed deep dives into capability stacks, service delivery playbooks, and contractual frameworks used by leading buyers and providers.

Secondary research encompassed authoritative regulatory publications, corporate disclosures, and public policy releases to map the implications of tariff measures, data protection laws, and sector-specific compliance obligations. The methodology also incorporated comparative analysis of procurement models and case study synthesis to identify repeatable success factors and common failure modes. Data quality controls included cross-validation across independent sources, consistency checks, and the use of standardized evaluation criteria to assess vendor maturity and preparedness.

The research process prioritized transparency and reproducibility. Assumptions and definitions were documented to provide clarity on scope and to support readers in adapting insights to their own contexts. Where relevant, methodological limitations are acknowledged and mitigation strategies are provided to ensure that recommendations remain practical and grounded in observable market behaviors.

Concluding synthesis stressing the need for outcome alignment, tailored sourcing strategies, and strategic collaboration to convert outsourcing into a durable competitive advantage

In conclusion, the telecom outsourcing environment demands a strategic and adaptive approach that balances immediate operational improvements with investments in future-facing capabilities. Leaders seeking to extract sustained value should prioritize outcome-driven contracts, invest in automation and observability, and build supply chain resilience that accounts for geopolitical and policy shocks. Equally important is the alignment of security and compliance into service design to prevent costly rework and to maintain customer trust.

The segmentation of services, revenue models, organization size, business model, and end-user vertical demonstrates that no single sourcing strategy fits all contexts. Successful programs are those that tailor contractual terms, delivery models, and governance to the specific operational realities and objectives of the buyer. Regional nuances further emphasize the need for a blended approach that leverages global best practices while maintaining local compliance and delivery agility.

Ultimately, informed leadership, disciplined procurement practices, and close collaboration with capable providers will determine whether outsourcing programs become enduring competitive advantages or costly transitions. Executives should therefore treat outsourcing as a strategic lever and invest accordingly in capabilities and partnerships that deliver measurable business outcomes.

Table of Contents

1. Preface

  • 1.1. Objectives of the Study
  • 1.2. Market Segmentation & Coverage
  • 1.3. Years Considered for the Study
  • 1.4. Currency & Pricing
  • 1.5. Language
  • 1.6. Stakeholders

2. Research Methodology

3. Executive Summary

4. Market Overview

5. Market Insights

  • 5.1. Emergence of 5G technology driving major telecom outsourcing transformations globally
  • 5.2. Expansion of telecom outsourcing in emerging markets fueled by digital transformation
  • 5.3. Shift towards end-to-end managed telecom outsourcing solutions by enterprises
  • 5.4. The rise of 5G technology transforming telecom outsourcing services globally
  • 5.5. Growing demand for cloud-based telecom outsourcing platforms and services
  • 5.6. Impact of cybersecurity challenges on telecom outsourcing strategies
  • 5.7. The role of IoT integration in evolving telecom outsourcing market dynamics
  • 5.8. Importance of data analytics in enhancing telecom outsourcing efficiency and decision-making
  • 5.9. Rising focus on sustainable and green practices within telecom outsourcing firms
  • 5.10. Adoption of automation and robotic process automation in telecom outsourcing workflows

6. Cumulative Impact of United States Tariffs 2025

7. Cumulative Impact of Artificial Intelligence 2025

8. Telecom Outsourcing Market, by Service Type

  • 8.1. Application Management
    • 8.1.1. Software Development
    • 8.1.2. Software Maintenance
  • 8.2. Business Process Outsourcing
    • 8.2.1. Billing & Revenue Management
    • 8.2.2. Data Management & Analytics
    • 8.2.3. Regulatory Compliance & Fraud Management
  • 8.3. Customer Support Outsourcing
    • 8.3.1. Call Center Support
    • 8.3.2. Remote Assistance
  • 8.4. IT Outsourcing
    • 8.4.1. CRM & Customer Analytics
    • 8.4.2. IT Infrastructure Management
  • 8.5. Network Services
    • 8.5.1. Network Design & Engineering
    • 8.5.2. Network Maintenance
    • 8.5.3. Network Optimization
    • 8.5.4. Network Security

9. Telecom Outsourcing Market, by Revenue Model

  • 9.1. Pay-Per-Use
  • 9.2. Subscription-Based
    • 9.2.1. Annual Subscriptions
    • 9.2.2. Monthly Subscriptions

10. Telecom Outsourcing Market, by Organization Size

  • 10.1. Large Enterprises
  • 10.2. Small & Medium-sized Enterprises (SMEs)

11. Telecom Outsourcing Market, by Business Model

  • 11.1. Business-to-Business (B2B)
  • 11.2. Business-to-Consumer (B2C)

12. Telecom Outsourcing Market, by End User

  • 12.1. Banking, Financial Services, & Insurance
  • 12.2. Government & Public Sector
  • 12.3. Healthcare
  • 12.4. IT & Telecommunications
  • 12.5. Media & Entertainment

13. Telecom Outsourcing Market, by Region

  • 13.1. Americas
    • 13.1.1. North America
    • 13.1.2. Latin America
  • 13.2. Europe, Middle East & Africa
    • 13.2.1. Europe
    • 13.2.2. Middle East
    • 13.2.3. Africa
  • 13.3. Asia-Pacific

14. Telecom Outsourcing Market, by Group

  • 14.1. ASEAN
  • 14.2. GCC
  • 14.3. European Union
  • 14.4. BRICS
  • 14.5. G7
  • 14.6. NATO

15. Telecom Outsourcing Market, by Country

  • 15.1. United States
  • 15.2. Canada
  • 15.3. Mexico
  • 15.4. Brazil
  • 15.5. United Kingdom
  • 15.6. Germany
  • 15.7. France
  • 15.8. Russia
  • 15.9. Italy
  • 15.10. Spain
  • 15.11. China
  • 15.12. India
  • 15.13. Japan
  • 15.14. Australia
  • 15.15. South Korea

16. Competitive Landscape

  • 16.1. Market Share Analysis, 2024
  • 16.2. FPNV Positioning Matrix, 2024
  • 16.3. Competitive Analysis
    • 16.3.1. Accenture PLC
    • 16.3.2. AT&T Inc.
    • 16.3.3. Capgemini Services SAS
    • 16.3.4. CGI Inc.
    • 16.3.5. Cognizant Technology Solutions Corporation
    • 16.3.6. Concentrix Corporation
    • 16.3.7. DXC Technology Company
    • 16.3.8. Ericsson Group
    • 16.3.9. Fujitsu Limited
    • 16.3.10. Genpact
    • 16.3.11. HCL Technologies Limited
    • 16.3.12. Hewlett Packard Enterprise Development LP
    • 16.3.13. Infosys Limited
    • 16.3.14. International Business Machines Corporation
    • 16.3.15. Lumen Technologies
    • 16.3.16. NEC Corporation
    • 16.3.17. NTT DATA, Inc.
    • 16.3.18. Sutherland Global Services, Inc.
    • 16.3.19. TATA Consultancy Services Limited
    • 16.3.20. Tech Mahindra Limited
    • 16.3.21. Teleperformance SE
    • 16.3.22. Transworld Systems Inc.
    • 16.3.23. Wipro Limited
    • 16.3.24. ZTE Corporation

LIST OF FIGURES

  • FIGURE 1. GLOBAL TELECOM OUTSOURCING MARKET SIZE, 2018-2032 (USD MILLION)
  • FIGURE 2. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2024 VS 2032 (%)
  • FIGURE 3. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 4. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2024 VS 2032 (%)
  • FIGURE 5. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 6. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2024 VS 2032 (%)
  • FIGURE 7. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 8. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2024 VS 2032 (%)
  • FIGURE 9. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 10. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2024 VS 2032 (%)
  • FIGURE 11. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 12. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGION, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 13. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 14. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 15. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 16. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 17. EUROPE TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 18. MIDDLE EAST TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 19. AFRICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 20. ASIA-PACIFIC TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 21. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GROUP, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 22. ASEAN TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 23. GCC TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 24. EUROPEAN UNION TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 25. BRICS TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 26. G7 TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 27. NATO TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 28. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2024 VS 2025 VS 2032 (USD MILLION)
  • FIGURE 29. TELECOM OUTSOURCING MARKET SHARE, BY KEY PLAYER, 2024
  • FIGURE 30. TELECOM OUTSOURCING MARKET, FPNV POSITIONING MATRIX, 2024

LIST OF TABLES

  • TABLE 1. TELECOM OUTSOURCING MARKET SEGMENTATION & COVERAGE
  • TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018-2024
  • TABLE 3. GLOBAL TELECOM OUTSOURCING MARKET SIZE, 2018-2024 (USD MILLION)
  • TABLE 4. GLOBAL TELECOM OUTSOURCING MARKET SIZE, 2025-2032 (USD MILLION)
  • TABLE 5. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2024 (USD MILLION)
  • TABLE 6. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2025-2032 (USD MILLION)
  • TABLE 7. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2018-2024 (USD MILLION)
  • TABLE 8. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2025-2032 (USD MILLION)
  • TABLE 9. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 10. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 11. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 12. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 13. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 14. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 15. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 16. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 17. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 18. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 19. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 20. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE DEVELOPMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 21. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 22. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 23. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 24. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 25. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 26. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SOFTWARE MAINTENANCE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 27. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 28. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 29. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 30. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 31. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 32. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 33. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 34. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 35. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 36. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 37. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 38. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 39. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 40. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BILLING & REVENUE MANAGEMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 41. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 42. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 43. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 44. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 45. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 46. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY DATA MANAGEMENT & ANALYTICS, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 47. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 48. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 49. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 50. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 51. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 52. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGULATORY COMPLIANCE & FRAUD MANAGEMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 53. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 54. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 55. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 56. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 57. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 58. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 59. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 60. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 61. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 62. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 63. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 64. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 65. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 66. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CALL CENTER SUPPORT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 67. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 68. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 69. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 70. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 71. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 72. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REMOTE ASSISTANCE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 73. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 74. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 75. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 76. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 77. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 78. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 79. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 80. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 81. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 82. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 83. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 84. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 85. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 86. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY CRM & CUSTOMER ANALYTICS, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 87. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 88. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 89. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 90. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 91. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 92. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT INFRASTRUCTURE MANAGEMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 93. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2018-2024 (USD MILLION)
  • TABLE 94. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2025-2032 (USD MILLION)
  • TABLE 95. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 96. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 97. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 98. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 99. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 100. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 101. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 102. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 103. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 104. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 105. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 106. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK DESIGN & ENGINEERING, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 107. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 108. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 109. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 110. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 111. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 112. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK MAINTENANCE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 113. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 114. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 115. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 116. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 117. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 118. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK OPTIMIZATION, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 119. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 120. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 121. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 122. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 123. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 124. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SECURITY, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 125. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2018-2024 (USD MILLION)
  • TABLE 126. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2025-2032 (USD MILLION)
  • TABLE 127. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 128. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 129. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 130. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 131. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 132. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY PAY-PER-USE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 133. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2018-2024 (USD MILLION)
  • TABLE 134. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2025-2032 (USD MILLION)
  • TABLE 135. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 136. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 137. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 138. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 139. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 140. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 141. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 142. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 143. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 144. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 145. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 146. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ANNUAL SUBSCRIPTIONS, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 147. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 148. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 149. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 150. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 151. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 152. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MONTHLY SUBSCRIPTIONS, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 153. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2024 (USD MILLION)
  • TABLE 154. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2025-2032 (USD MILLION)
  • TABLE 155. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 156. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 157. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 158. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 159. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 160. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY LARGE ENTERPRISES, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 161. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY REGION, 2018-2024 (USD MILLION)
  • TABLE 162. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY REGION, 2025-2032 (USD MILLION)
  • TABLE 163. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 164. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 165. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 166. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY SMALL & MEDIUM-SIZED ENTERPRISES (SMES), BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 167. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2018-2024 (USD MILLION)
  • TABLE 168. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2025-2032 (USD MILLION)
  • TABLE 169. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY REGION, 2018-2024 (USD MILLION)
  • TABLE 170. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY REGION, 2025-2032 (USD MILLION)
  • TABLE 171. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 172. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 173. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 174. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-BUSINESS (B2B), BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 175. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY REGION, 2018-2024 (USD MILLION)
  • TABLE 176. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY REGION, 2025-2032 (USD MILLION)
  • TABLE 177. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 178. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 179. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 180. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS-TO-CONSUMER (B2C), BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 181. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2018-2024 (USD MILLION)
  • TABLE 182. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2025-2032 (USD MILLION)
  • TABLE 183. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 184. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 185. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 186. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 187. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 188. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY BANKING, FINANCIAL SERVICES, & INSURANCE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 189. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 190. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 191. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 192. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 193. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 194. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY GOVERNMENT & PUBLIC SECTOR, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 195. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 196. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 197. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 198. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 199. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 200. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY HEALTHCARE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 201. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 202. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 203. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 204. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 205. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 206. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY IT & TELECOMMUNICATIONS, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 207. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 208. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 209. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY GROUP, 2018-2024 (USD MILLION)
  • TABLE 210. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY GROUP, 2025-2032 (USD MILLION)
  • TABLE 211. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 212. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 213. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGION, 2018-2024 (USD MILLION)
  • TABLE 214. GLOBAL TELECOM OUTSOURCING MARKET SIZE, BY REGION, 2025-2032 (USD MILLION)
  • TABLE 215. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2018-2024 (USD MILLION)
  • TABLE 216. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2025-2032 (USD MILLION)
  • TABLE 217. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2024 (USD MILLION)
  • TABLE 218. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2025-2032 (USD MILLION)
  • TABLE 219. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2018-2024 (USD MILLION)
  • TABLE 220. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2025-2032 (USD MILLION)
  • TABLE 221. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 222. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 223. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 224. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 225. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 226. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 227. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2018-2024 (USD MILLION)
  • TABLE 228. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2025-2032 (USD MILLION)
  • TABLE 229. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2018-2024 (USD MILLION)
  • TABLE 230. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2025-2032 (USD MILLION)
  • TABLE 231. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2018-2024 (USD MILLION)
  • TABLE 232. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2025-2032 (USD MILLION)
  • TABLE 233. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2024 (USD MILLION)
  • TABLE 234. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2025-2032 (USD MILLION)
  • TABLE 235. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2018-2024 (USD MILLION)
  • TABLE 236. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2025-2032 (USD MILLION)
  • TABLE 237. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2018-2024 (USD MILLION)
  • TABLE 238. AMERICAS TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2025-2032 (USD MILLION)
  • TABLE 239. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 240. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 241. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2024 (USD MILLION)
  • TABLE 242. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2025-2032 (USD MILLION)
  • TABLE 243. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2018-2024 (USD MILLION)
  • TABLE 244. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2025-2032 (USD MILLION)
  • TABLE 245. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 246. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 247. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 248. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 249. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 250. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 251. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2018-2024 (USD MILLION)
  • TABLE 252. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2025-2032 (USD MILLION)
  • TABLE 253. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2018-2024 (USD MILLION)
  • TABLE 254. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2025-2032 (USD MILLION)
  • TABLE 255. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2018-2024 (USD MILLION)
  • TABLE 256. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2025-2032 (USD MILLION)
  • TABLE 257. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2024 (USD MILLION)
  • TABLE 258. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2025-2032 (USD MILLION)
  • TABLE 259. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2018-2024 (USD MILLION)
  • TABLE 260. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2025-2032 (USD MILLION)
  • TABLE 261. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2018-2024 (USD MILLION)
  • TABLE 262. NORTH AMERICA TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2025-2032 (USD MILLION)
  • TABLE 263. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2018-2024 (USD MILLION)
  • TABLE 264. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY COUNTRY, 2025-2032 (USD MILLION)
  • TABLE 265. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2024 (USD MILLION)
  • TABLE 266. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2025-2032 (USD MILLION)
  • TABLE 267. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2018-2024 (USD MILLION)
  • TABLE 268. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2025-2032 (USD MILLION)
  • TABLE 269. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 270. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 271. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 272. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 273. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 274. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 275. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2018-2024 (USD MILLION)
  • TABLE 276. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2025-2032 (USD MILLION)
  • TABLE 277. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2018-2024 (USD MILLION)
  • TABLE 278. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY REVENUE MODEL, 2025-2032 (USD MILLION)
  • TABLE 279. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2018-2024 (USD MILLION)
  • TABLE 280. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY SUBSCRIPTION-BASED, 2025-2032 (USD MILLION)
  • TABLE 281. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2018-2024 (USD MILLION)
  • TABLE 282. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY ORGANIZATION SIZE, 2025-2032 (USD MILLION)
  • TABLE 283. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2018-2024 (USD MILLION)
  • TABLE 284. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS MODEL, 2025-2032 (USD MILLION)
  • TABLE 285. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2018-2024 (USD MILLION)
  • TABLE 286. LATIN AMERICA TELECOM OUTSOURCING MARKET SIZE, BY END USER, 2025-2032 (USD MILLION)
  • TABLE 287. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2018-2024 (USD MILLION)
  • TABLE 288. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY SUBREGION, 2025-2032 (USD MILLION)
  • TABLE 289. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2018-2024 (USD MILLION)
  • TABLE 290. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY SERVICE TYPE, 2025-2032 (USD MILLION)
  • TABLE 291. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2018-2024 (USD MILLION)
  • TABLE 292. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY APPLICATION MANAGEMENT, 2025-2032 (USD MILLION)
  • TABLE 293. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 294. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY BUSINESS PROCESS OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 295. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 296. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY CUSTOMER SUPPORT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 297. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2018-2024 (USD MILLION)
  • TABLE 298. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY IT OUTSOURCING, 2025-2032 (USD MILLION)
  • TABLE 299. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2018-2024 (USD MILLION)
  • TABLE 300. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY NETWORK SERVICES, 2025-2032 (USD MILLION)
  • TABLE 301. EUROPE, MIDDLE EAST & AFRICA TELECOM OUTSOURCING MARKET SIZE, BY RE