查看购物车
  • Traditional Chinese
  • English
  • Japanese
封面
市场调查报告书
商品编码
1918557

知识库软体市场：按类型、部署类型、产业垂直领域和组织规模分類的全球预测，2026-2032 年

Knowledge Base Software Market by Type (Collaboration Tools, Knowledge Base Administration, Self-Service Options), Deployment Mode (Cloud-Based, On-Premise), Industry Vertical, Organization Size - Global Forecast 2026-2032
出版日期: | 出版商: 360iResearch | 英文 183 Pages | 商品交期: 最快1-2个工作天内

价格

※ 本网页内容可能与最新版本有所差异。详细情况请与我们联繫。

预计到 2025 年，知识库软体市场规模将达到 59.3 亿美元，到 2026 年将成长至 63.2 亿美元，到 2032 年将达到 95.2 亿美元，年复合成长率为 6.98%。

关键市场统计数据
基准年 2025 59.3亿美元
预计年份：2026年 63.2亿美元
预测年份 2032 95.2亿美元
复合年增长率 (%) 6.98%

统一的知识架构正在重塑企业的优先事项，使其转向协作、管治和智慧自助服务，从而为现代数位劳动力提供支援。

知识库软体领域已从一系列分散的工具发展成为一个成熟的整合生态系统，为现代数位化员工和客户自助服务体验提供支援。各组织越来越重视一致的资讯架构、顺畅的协作和智慧自助服务，并寻求能够连结员工知识共用和外部支援管道的解决方案。因此，产品蓝图正朝着互通性、互动式人工智慧和集中式管治能力的方向发展。

快速的技术整合和管治演进正在将平台整合为人工智慧驱动的自助服务、即时协作和垂直整合的合规能力。

过去几年，知识库平台经历了多项变革性变化，重新定义了买家的期望，而这些变化仍在加速。首先，云端部署模式的普及扩大了存取权限，加快了价值实现速度，实现了快速迭代，并与企业生态系统更紧密地整合。其次，人工智慧在自助服务选项中的应用已从关键字配对发展到情境感知对话助手，这凸显了训练资料品质和持续回馈循环的重要性。第三，协作模式已从非同步文件储存转向虚拟白板和统一通讯等同步体验，以更动态的方式捕捉组织洞察。

关税正在推动采购弹性，并促使供应商转向云端优先策略，以减少对硬体的依赖，避免合约风险，并减轻供应链集中化的压力。

2025年美国一系列关税措施的累积影响，为知识型软体生态系统中的采购团队和供应商带来了新的考量。虽然软体本身是无形资产，但相关的硬体、整合设备以及某些专业服务要素都会受到关税趋势的影响，进而影响总采购成本和供应商供应链。因此，采购负责人在谈判包含硬体、安装或在地采购的专业服务要素的许可捆绑包时，必须将成本结构的变化考虑在内。

细分市场透过揭示协作、管理、部署、垂直整合和企业规模等领域的不同产品优先级，提供清晰的思路和策略指南。

详细的市场区隔揭示了不同买家需求如何影响知识库软体市场的产品设计和上市策略。按类型划分，市场可分为协作工具、知识库管理和自助服务选项。协作工具着重于文件共用、即时通讯和虚拟白板功能，以捕捉互动式工作流程。知识库管理则着重于分类和标记、内容编辑以及使用者权限管理，以确保准确性、可发现性和管治。自助服务选项则优先考虑人工智慧聊天机器人、常见问题解答管理和自助服务门户，使客户和员工能够自主且有效率地解决问题。

区域采用模式揭示了美洲、欧洲、中东和非洲以及亚太地区不同的优先事项，这影响了产品在地化、合规性和整合策略。

区域趋势持续影响企业部署和营运知识库系统的方式，美洲、欧洲、中东和非洲地区 (EMEA) 以及亚太地区 (APAC) 之间存在显着差异。在美洲，买家通常优先考虑与云端原生生态系统的整合、快速的创新週期以及对全通路客户参与的支持，这促使供应商专注于无缝的 API 连接、高级分析功能以及与 CRM 和员工协作套件的紧密整合。在 EMEA 地区，监管问题和资料居住的考量尤其重要，推动企业加大对混合部署模式以及基于角色的存取控制和审核功能的投资。

竞争格局正在朝着以结果为导向的平台转变，这些平台结合了深度整合、人工智慧功能和行业专业化，以赢得买家的支援。

知识库软体领域的竞争格局十分多元化，既有平台主导老牌企业，也有专注于特定领域的解决方案供应商，还有以人工智慧为先导的新兴参与企业，它们各自追求不同的价值提案。成熟的平台型企业服务于拥有复杂工作流程的大型组织，凭藉其强大的整合能力、企业级管治功能和合作伙伴生态系统，满足其需求。同时，专注于特定领域的深度功能，例如人工智慧驱动的客户自助服务或虚拟白板等高阶协作功能，旨在快速赢得目标用户群的青睐。

制定以互通性为优先的蓝图，并透过管治、情境人工智慧和基于结果的服务来推动采用、合规性和可衡量的价值。

为了保持竞争力，产业领导者应采取多管齐下的策略，强调平台柔软性、严格的管治和可衡量的客户成果。首先，优先考虑互通性和开放API，以便将知识库平台嵌入到CRM、ITSM、HR系统和数位体验层中。这可以减少摩擦并扩展应用场景。其次，大力投资于内容管治能力（强大的分类系统、细粒度的权限控制和审核的内容生命週期），以支援合规性并在知识量增长的情况下维持内容品质。

本研究采用透明的混合方法，结合了初步访谈、供应商技术检验和产品功能映射，以确保研究结果的稳健性和可重复性。

本分析基于混合方法研究设计，整合了主要定性研究结果、二手证据和产品级功能映射，从而提供了一个全面的观点。主要研究包括对企业采购人员、IT负责人和产品负责人进行结构化访谈，以获取关于优先顺序、采购权衡和实施挑战的第一手资讯。此外，还辅以供应商简报和产品演示，以检验功能声明并评估整合和扩展模式。

将协作、管理和人工智慧驱动的自助服务整合到策略知识生态系统中，决定了组织的优势和营运效率。

总之，知识库软体领域正处于一个转折点，智慧​​自助服务、协作式知识收集和严格管治的整合将定义下一代企业资料管理。将协作工具与规范的管理相结合，并实施自适应自助服务选项的组织释放营运效率，并改善客户和员工体验。同样重要的是，区域特征以及按部署类型和组织规模分類的细分，要求制定反映监管现实和资源限制的细緻部署策略。

目录

第一章：序言

第二章调查方法

  • 研究设计
  • 研究框架
  • 市场规模预测
  • 数据三角测量
  • 调查结果
  • 调查前提
  • 调查限制

第三章执行摘要

  • 首席体验长观点
  • 市场规模和成长趋势
  • 2025年市占率分析
  • FPNV定位矩阵，2025
  • 新的商机
  • 下一代经营模式
  • 产业蓝图

第四章 市场概览

  • 产业生态系与价值链分析
  • 波特五力分析
  • PESTEL 分析
  • 市场展望
  • 上市策略

第五章 市场洞察

  • 消费者洞察与终端用户观点
  • 消费者体验基准
  • 机会地图
  • 分销通路分析
  • 价格趋势分析
  • 监理合规和标准框架
  • ESG与永续性分析
  • 中断和风险情景
  • 投资报酬率和成本效益分析

第六章：美国关税的累积影响，2025年

第七章：人工智慧的累积影响，2025年

8. 知识库软体市场（按类型划分）

  • 协作工具
    • 文件共用
    • 即时通讯
    • 虚拟白板
  • 知识库管理
    • 分类和标记
    • 内容编辑
    • 使用者权限管理
  • 自助服务选项
    • 人工智慧聊天机器人
    • 常见问题管理
    • 自助门户

9. 依部署模式分類的知识型软体市场

  • 基于云端的
  • 本地部署

第十章 知识库软体市场（依垂直产业划分）

  • 银行、金融服务和保险
  • 政府/国防
  • 卫生保健
  • 资讯科技和电讯
  • 製造业
  • 零售与电子商务

第十一章 依组织规模分類的知识库软体市场

  • 大公司
  • 小型企业

第十二章 各地区知识库软体市场

  • 美洲
    • 北美洲
    • 拉丁美洲
  • 欧洲、中东和非洲
    • 欧洲
    • 中东
    • 非洲
  • 亚太地区

第十三章 知识库软体市场（依类别划分）

  • ASEAN
  • GCC
  • EU
  • BRICS
  • G7
  • NATO

第十四章 各国知识库软体市场

  • 美国
  • 加拿大
  • 墨西哥
  • 巴西
  • 英国
  • 德国
  • 法国
  • 俄罗斯
  • 义大利
  • 西班牙
  • 中国
  • 印度
  • 日本
  • 澳洲
  • 韩国

第十五章：美国知识库软体市场

第十六章：中国知识库软体市场

第十七章 竞争格局

  • 市场集中度分析，2025年
    • 浓度比（CR）
    • 赫芬达尔-赫希曼指数 (HHI)
  • 近期趋势及影响分析，2025 年
  • 2025年产品系列分析
  • 基准分析，2025 年
  • AiurLabs, Inc.
  • Atlassian Corporation Plc
  • Bitrix24 Private Limited
  • Bloomfire, Inc.
  • Document360 Limited
  • eXo Platform SAS
  • Freshworks, Inc.
  • Guru Technologies, Inc.
  • Help Scout PBC
  • HelpCrunch Corporation
  • HubSpot, Inc.
  • International Business Machines Corporation
  • KMS Lighthouse Ltd.
  • Mango Technologies, Inc.
  • Microsoft Corporation
  • Notion Labs, Inc.
  • Nuclino GmbH
  • Oracle Corporation
  • ProProfs, Inc.
  • Salesforce, Inc.
  • ServiceNow, Inc.
  • Silly Moose, LLC
  • Tettra, Inc.
  • Zendesk, Inc.
  • Zoho Corporation Private Limited
Product Code: MRR-AE420CB155D0

The Knowledge Base Software Market was valued at USD 5.93 billion in 2025 and is projected to grow to USD 6.32 billion in 2026, with a CAGR of 6.98%, reaching USD 9.52 billion by 2032.

KEY MARKET STATISTICS
Base Year [2025] USD 5.93 billion
Estimated Year [2026] USD 6.32 billion
Forecast Year [2032] USD 9.52 billion
CAGR (%) 6.98%

An integrated knowledge architecture is reshaping enterprise priorities toward collaboration, governance, and intelligent self-service to support modern digital workforces

The executive landscape for knowledge base software has matured from a collection of disparate tools into an integrated ecosystem designed to support modern digital workforces and customer self-service journeys. Organizations increasingly prioritize coherent information architecture, frictionless collaboration, and intelligent self-service, driving buyers to seek solutions that bridge employee knowledge sharing and external-facing support channels. As a result, product roadmaps are converging around interoperability, conversational AI, and centralized governance capabilities.

In practical terms, this shift manifests through tighter integration between real-time collaboration features and long-term knowledge curation workflows. Teams require document sharing and real-time messaging to coexist with robust content editing and categorization functions so that ephemeral conversations are captured, curated, and surfaced where they can address recurring customer questions. Meanwhile, administrative controls such as user permission management are becoming foundational to maintain compliance and ensure the right content reaches the right audience. Taken together, these dynamics are reshaping vendor differentiation and buyer selection criteria across sectors.

Rapid technological integration and governance evolution are driving platform convergence toward AI-driven self-service, real-time collaboration, and verticalized compliance capabilities

Over the last several years, several transformative shifts have redefined what buyers expect from knowledge base platforms, and these shifts continue to accelerate. First, the pervasive adoption of cloud-based deployment models has expanded access and reduced time-to-value, enabling rapid iteration and tighter integration with enterprise ecosystems. Second, the infusion of AI into self-service options has advanced from keyword matching to context-aware conversational assistants, which elevates the importance of training data quality and continuous feedback loops. Third, collaboration paradigms are moving beyond asynchronous document stores to include synchronous experiences such as virtual whiteboards and integrated messaging that capture institutional knowledge in more dynamic forms.

Consequently, governance and administrative capabilities have evolved from basic role controls to nuanced permission hierarchies and content lifecycle management. Organizations are placing a premium on tools that can support sophisticated categorization and tagging strategies while preserving auditability. In parallel, industry verticalization is deepening: solutions are being adapted to the regulatory and process needs of sectors such as healthcare and financial services, making specialization an increasingly important competitive axis. As these forces interact, vendor strategies are adapting through platform extensibility, partnerships, and targeted feature development to meet rising customer expectations.

Tariff developments have prompted procurement agility and vendor cloud-first pivots to mitigate hardware exposure, contractual risk, and supply chain concentration pressures

The cumulative impact of recent tariff actions in the United States during 2025 has introduced new considerations for procurement teams and vendors within the knowledge base software ecosystem. While software itself is intangible, associated hardware, integrated appliances, and certain professional services components are subject to tariff dynamics that affect total acquisition cost and vendor supply chains. Procurement leaders must therefore account for shifted cost structures when negotiating licensing bundles that include hardware, installation, or locally sourced professional services components.

Beyond direct cost effects, tariffs have encouraged regional diversification of supplier portfolios and greater emphasis on software agility to decouple value from hardware dependencies. Vendors that had previously bundled on-premise appliances or proprietary gateways are accelerating cloud-native pathways and containerized deployment options to mitigate exposure. Furthermore, legal and compliance teams are re-evaluating contractual terms to ensure clarity around import-related responsibilities and to protect service continuity in the event of tariff-driven supply disruptions. In summary, these policy changes have catalyzed a renewed focus on flexible deployment strategies, resilient procurement approaches, and contractual safeguards.

Segmentation-driven clarity reveals distinct product priorities across collaboration, administration, deployment, verticalization, and enterprise scale to guide strategy

Detailed segmentation illuminates how different buyer needs shape product design and go-to-market priorities across the knowledge base software landscape. Based on type, the market distinguishes between collaboration tools, knowledge base administration, and self-service options; collaboration tools emphasize document sharing, real-time messaging, and virtual whiteboard capabilities to capture interactive workflows, while knowledge base administration concentrates on categorization and tagging, content editing, and user permission management to ensure accuracy, discoverability, and governance. Self-service options prioritize AI-powered chatbots, FAQ management, and self-help portals to enable customers and employees to resolve issues independently and efficiently.

Deployment mode presents a clear bifurcation between cloud-based and on-premise approaches, each with distinct operational, security, and integration implications. Cloud-based delivery accelerates feature access and reduces infrastructure overhead, whereas on-premise remains relevant for organizations with strict data residency, latency, or regulatory requirements. Industry vertical segmentation reflects unique content requirements and compliance demands across banking, financial services and insurance, government and defense, healthcare, IT and telecommunications, manufacturing, and retail and e-commerce, driving specialized feature sets and integration pathways. Finally, organization size differentiates needs and buying behavior: large enterprises typically require scalable governance, multi-tenancy, and complex permission architectures, while small and medium enterprises prioritize ease of implementation, cost efficiency, and rapid time-to-value. Understanding these interlocking segmentation dimensions enables solution providers to prioritize roadmap investments and allows buyers to match platform capabilities to operational realities.

Regional adoption patterns expose divergent priorities across the Americas, EMEA, and Asia-Pacific that shape product localization, compliance, and integration strategies

Regional dynamics continue to influence how organizations adopt and operationalize knowledge base systems, with notable variation across the Americas, Europe, Middle East & Africa, and Asia-Pacific. In the Americas, buyers frequently emphasize integration with predominantly cloud-native ecosystems, rapid innovation cycles, and support for omnichannel customer engagement; consequently, vendors focus on seamless API connectivity, advanced analytics, and tight integrations with CRM and workforce collaboration suites. Moving to Europe, the Middle East & Africa, regulatory concerns and data residency considerations play an outsized role, prompting hybrid deployment patterns and heightened investments in role-based access controls and audit capabilities.

In the Asia-Pacific region, demand is driven by diverse language support, mobile-first access considerations, and rapid digital transformation across both private and public sectors; vendors are therefore investing in localization, high-performance edge deployments, and multilingual AI models to meet these needs. Transitional trends across regions include increased cross-border partnerships, greater emphasis on interoperability standards, and a rise in localized professional services to accelerate adoption. These geographic nuances should inform both product development priorities and commercial strategies for vendors seeking sustainable growth across multiple markets.

Competitive positioning is shifting toward outcome-oriented platforms that combine deep integrations, AI capabilities, and vertical specialization to win buyer preference

Competitive dynamics in the knowledge base software sector are characterized by a mix of platform-led incumbents, specialized point-solution vendors, and emerging AI-first entrants, each pursuing distinct value propositions. Established platforms lean on breadth of integrations, enterprise-grade governance features, and partner ecosystems to serve large organizations with complex workflows. In contrast, specialized vendors often focus on deep capabilities in areas such as AI-powered customer self-service or advanced collaboration primitives like virtual whiteboards, enabling rapid adoption within targeted user groups.

Additionally, AI-driven startups are differentiating through proprietary natural language understanding models and continuous learning mechanisms that improve response relevance over time. Strategic partnerships and vertical-focused productization are increasingly common as vendors seek to address sector-specific compliance and content requirements. Across all tiers, customer success and professional services are critical competitive levers; vendors that can demonstrate measurable improvements in user adoption, search effectiveness, and agent deflection often gain preferential positioning in procurement discussions. Ultimately, market leadership is evolving from mere feature breadth to demonstrable outcomes and integration depth.

Adopt an interoperability-first roadmap with governance, contextual AI, and outcome-based services to drive adoption, compliance, and measurable value realization

Industry leaders should adopt a multi-pronged approach that emphasizes platform flexibility, governance rigor, and measurable customer outcomes to remain competitive. First, prioritize interoperability and open APIs so that knowledge base platforms can be embedded across CRM, ITSM, HR systems, and digital experience layers; this reduces friction and expands use cases. Second, invest heavily in content governance capabilities-robust categorization, fine-grained permissions, and auditable content lifecycles-to support compliance and sustain content quality as knowledge volumes grow.

Third, accelerate adoption of contextual AI for self-service while establishing strong feedback loops between human experts and machine learning models to improve accuracy and relevance. Fourth, tailor go-to-market motions by industry vertical and organization size, emphasizing specialized workflows for regulated sectors and simplified onboarding for smaller enterprises. Fifth, strengthen commercial propositions by pairing software with advisory and managed services that accelerate time-to-value. By executing on these priorities, leaders can reduce churn, increase adoption, and demonstrate tangible business value to stakeholders.

A transparent mixed-methods research approach combining primary interviews, vendor technical validation, and product feature mapping to ensure robust and reproducible insights

This analysis is grounded in a mixed-methods research design that synthesizes primary qualitative insights with secondary evidence and product-level feature mapping to provide a holistic perspective. Primary research included structured interviews with enterprise buyers, IT architects, and product leaders to capture firsthand priorities, procurement trade-offs, and implementation challenges. These conversations were complemented by vendor briefings and product demonstrations to validate capability claims and to assess integration and extensibility patterns.

Secondary inputs encompassed public documentation, technical whitepapers, case studies, and changelogs to track feature evolution and release cadence. Product feature matrices were constructed to compare collaboration primitives, administration controls, and self-service modalities across representative solutions. Throughout the research process, findings were triangulated to reconcile divergent viewpoints, and attention was given to detecting emergent trends such as AI enhancement paths and regional regulatory influences. The methodology emphasizes reproducibility, transparency, and a clear link between observed behaviors and strategic recommendations.

Consolidating collaboration, administration, and AI-driven self-service into strategic knowledge ecosystems will define organizational advantage and operational efficiency

In closing, the knowledge base software landscape is at an inflection point where intelligent self-service, collaborative knowledge capture, and rigorous governance converge to define the next generation of enterprise information management. Organizations that harmonize collaboration tools with disciplined administration and deploy adaptable self-service options will unlock operational efficiencies and elevate customer and employee experiences. Equally important, regional nuances and segmentation by deployment mode and organization size require nuanced adoption strategies that reflect regulatory realities and resource constraints.

Leaders should view current market dynamics as an opportunity to replace fragmented point tools with platforms that deliver measurable outcomes, supported by clear implementation roadmaps and ongoing managed services. By focusing on interoperability, content quality, and context-aware AI, organizations can transform their knowledge ecosystems into strategic assets that support faster onboarding, improved customer resolution times, and greater employee productivity. These priorities, executed thoughtfully, will differentiate high-performing organizations in a rapidly evolving competitive environment.

Table of Contents

1. Preface

  • 1.1. Objectives of the Study
  • 1.2. Market Definition
  • 1.3. Market Segmentation & Coverage
  • 1.4. Years Considered for the Study
  • 1.5. Currency Considered for the Study
  • 1.6. Language Considered for the Study
  • 1.7. Key Stakeholders

2. Research Methodology

  • 2.1. Introduction
  • 2.2. Research Design
    • 2.2.1. Primary Research
    • 2.2.2. Secondary Research
  • 2.3. Research Framework
    • 2.3.1. Qualitative Analysis
    • 2.3.2. Quantitative Analysis
  • 2.4. Market Size Estimation
    • 2.4.1. Top-Down Approach
    • 2.4.2. Bottom-Up Approach
  • 2.5. Data Triangulation
  • 2.6. Research Outcomes
  • 2.7. Research Assumptions
  • 2.8. Research Limitations

3. Executive Summary

  • 3.1. Introduction
  • 3.2. CXO Perspective
  • 3.3. Market Size & Growth Trends
  • 3.4. Market Share Analysis, 2025
  • 3.5. FPNV Positioning Matrix, 2025
  • 3.6. New Revenue Opportunities
  • 3.7. Next-Generation Business Models
  • 3.8. Industry Roadmap

4. Market Overview

  • 4.1. Introduction
  • 4.2. Industry Ecosystem & Value Chain Analysis
    • 4.2.1. Supply-Side Analysis
    • 4.2.2. Demand-Side Analysis
    • 4.2.3. Stakeholder Analysis
  • 4.3. Porter's Five Forces Analysis
  • 4.4. PESTLE Analysis
  • 4.5. Market Outlook
    • 4.5.1. Near-Term Market Outlook (0-2 Years)
    • 4.5.2. Medium-Term Market Outlook (3-5 Years)
    • 4.5.3. Long-Term Market Outlook (5-10 Years)
  • 4.6. Go-to-Market Strategy

5. Market Insights

  • 5.1. Consumer Insights & End-User Perspective
  • 5.2. Consumer Experience Benchmarking
  • 5.3. Opportunity Mapping
  • 5.4. Distribution Channel Analysis
  • 5.5. Pricing Trend Analysis
  • 5.6. Regulatory Compliance & Standards Framework
  • 5.7. ESG & Sustainability Analysis
  • 5.8. Disruption & Risk Scenarios
  • 5.9. Return on Investment & Cost-Benefit Analysis

6. Cumulative Impact of United States Tariffs 2025

7. Cumulative Impact of Artificial Intelligence 2025

8. Knowledge Base Software Market, by Type

  • 8.1. Collaboration Tools
    • 8.1.1. Document Sharing
    • 8.1.2. Real-Time Messaging
    • 8.1.3. Virtual Whiteboard
  • 8.2. Knowledge Base Administration
    • 8.2.1. Categorization & Tagging
    • 8.2.2. Content Editing
    • 8.2.3. User Permission Management
  • 8.3. Self-Service Options
    • 8.3.1. AI-Powered Chatbots
    • 8.3.2. FAQ Management
    • 8.3.3. Self-Help Portal

9. Knowledge Base Software Market, by Deployment Mode

  • 9.1. Cloud-Based
  • 9.2. On-Premise

10. Knowledge Base Software Market, by Industry Vertical

  • 10.1. Banking, Financial Services & Insurance
  • 10.2. Government & Defense
  • 10.3. Healthcare
  • 10.4. IT & Telecommunication
  • 10.5. Manufacturing
  • 10.6. Retail & E-commerce

11. Knowledge Base Software Market, by Organization Size

  • 11.1. Large Enterprises
  • 11.2. Small & Medium Enterprises

12. Knowledge Base Software Market, by Region

  • 12.1. Americas
    • 12.1.1. North America
    • 12.1.2. Latin America
  • 12.2. Europe, Middle East & Africa
    • 12.2.1. Europe
    • 12.2.2. Middle East
    • 12.2.3. Africa
  • 12.3. Asia-Pacific

13. Knowledge Base Software Market, by Group

  • 13.1. ASEAN
  • 13.2. GCC
  • 13.3. European Union
  • 13.4. BRICS
  • 13.5. G7
  • 13.6. NATO

14. Knowledge Base Software Market, by Country

  • 14.1. United States
  • 14.2. Canada
  • 14.3. Mexico
  • 14.4. Brazil
  • 14.5. United Kingdom
  • 14.6. Germany
  • 14.7. France
  • 14.8. Russia
  • 14.9. Italy
  • 14.10. Spain
  • 14.11. China
  • 14.12. India
  • 14.13. Japan
  • 14.14. Australia
  • 14.15. South Korea

15. United States Knowledge Base Software Market

16. China Knowledge Base Software Market

17. Competitive Landscape

  • 17.1. Market Concentration Analysis, 2025
    • 17.1.1. Concentration Ratio (CR)
    • 17.1.2. Herfindahl Hirschman Index (HHI)
  • 17.2. Recent Developments & Impact Analysis, 2025
  • 17.3. Product Portfolio Analysis, 2025
  • 17.4. Benchmarking Analysis, 2025
  • 17.5. AiurLabs, Inc.
  • 17.6. Atlassian Corporation Plc
  • 17.7. Bitrix24 Private Limited
  • 17.8. Bloomfire, Inc.
  • 17.9. Document360 Limited
  • 17.10. eXo Platform SAS
  • 17.11. Freshworks, Inc.
  • 17.12. Guru Technologies, Inc.
  • 17.13. Help Scout PBC
  • 17.14. HelpCrunch Corporation
  • 17.15. HubSpot, Inc.
  • 17.16. International Business Machines Corporation
  • 17.17. KMS Lighthouse Ltd.
  • 17.18. Mango Technologies, Inc.
  • 17.19. Microsoft Corporation
  • 17.20. Notion Labs, Inc.
  • 17.21. Nuclino GmbH
  • 17.22. Oracle Corporation
  • 17.23. ProProfs, Inc.
  • 17.24. Salesforce, Inc.
  • 17.25. ServiceNow, Inc.
  • 17.26. Silly Moose, LLC
  • 17.27. Tettra, Inc.
  • 17.28. Zendesk, Inc.
  • 17.29. Zoho Corporation Private Limited

LIST OF FIGURES

  • FIGURE 1. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, 2018-2032 (USD MILLION)
  • FIGURE 2. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SHARE, BY KEY PLAYER, 2025
  • FIGURE 3. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET, FPNV POSITIONING MATRIX, 2025
  • FIGURE 4. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2025 VS 2026 VS 2032 (USD MILLION)
  • FIGURE 5. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2025 VS 2026 VS 2032 (USD MILLION)
  • FIGURE 6. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2025 VS 2026 VS 2032 (USD MILLION)
  • FIGURE 7. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2025 VS 2026 VS 2032 (USD MILLION)
  • FIGURE 8. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY REGION, 2025 VS 2026 VS 2032 (USD MILLION)
  • FIGURE 9. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY GROUP, 2025 VS 2026 VS 2032 (USD MILLION)
  • FIGURE 10. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2025 VS 2026 VS 2032 (USD MILLION)
  • FIGURE 11. UNITED STATES KNOWLEDGE BASE SOFTWARE MARKET SIZE, 2018-2032 (USD MILLION)
  • FIGURE 12. CHINA KNOWLEDGE BASE SOFTWARE MARKET SIZE, 2018-2032 (USD MILLION)

LIST OF TABLES

  • TABLE 1. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, 2018-2032 (USD MILLION)
  • TABLE 2. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 3. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 4. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 5. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 6. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 7. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DOCUMENT SHARING, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 8. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DOCUMENT SHARING, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 9. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DOCUMENT SHARING, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 10. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY REAL-TIME MESSAGING, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 11. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY REAL-TIME MESSAGING, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 12. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY REAL-TIME MESSAGING, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 13. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY VIRTUAL WHITEBOARD, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 14. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY VIRTUAL WHITEBOARD, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 15. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY VIRTUAL WHITEBOARD, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 16. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 17. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 18. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 19. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 20. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY CATEGORIZATION & TAGGING, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 21. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY CATEGORIZATION & TAGGING, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 22. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY CATEGORIZATION & TAGGING, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 23. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY CONTENT EDITING, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 24. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY CONTENT EDITING, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 25. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY CONTENT EDITING, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 26. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY USER PERMISSION MANAGEMENT, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 27. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY USER PERMISSION MANAGEMENT, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 28. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY USER PERMISSION MANAGEMENT, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 29. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 30. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 31. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 32. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 33. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY AI-POWERED CHATBOTS, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 34. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY AI-POWERED CHATBOTS, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 35. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY AI-POWERED CHATBOTS, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 36. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY FAQ MANAGEMENT, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 37. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY FAQ MANAGEMENT, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 38. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY FAQ MANAGEMENT, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 39. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-HELP PORTAL, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 40. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-HELP PORTAL, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 41. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-HELP PORTAL, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 42. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 43. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY CLOUD-BASED, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 44. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY CLOUD-BASED, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 45. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY CLOUD-BASED, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 46. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ON-PREMISE, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 47. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ON-PREMISE, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 48. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ON-PREMISE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 49. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 50. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 51. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 52. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY BANKING, FINANCIAL SERVICES & INSURANCE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 53. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY GOVERNMENT & DEFENSE, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 54. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY GOVERNMENT & DEFENSE, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 55. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY GOVERNMENT & DEFENSE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 56. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 57. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY HEALTHCARE, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 58. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY HEALTHCARE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 59. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY IT & TELECOMMUNICATION, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 60. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY IT & TELECOMMUNICATION, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 61. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY IT & TELECOMMUNICATION, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 62. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY MANUFACTURING, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 63. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY MANUFACTURING, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 64. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY MANUFACTURING, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 65. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY RETAIL & E-COMMERCE, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 66. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY RETAIL & E-COMMERCE, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 67. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY RETAIL & E-COMMERCE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 68. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 69. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY LARGE ENTERPRISES, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 70. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY LARGE ENTERPRISES, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 71. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY LARGE ENTERPRISES, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 72. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 73. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 74. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SMALL & MEDIUM ENTERPRISES, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 75. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY REGION, 2018-2032 (USD MILLION)
  • TABLE 76. AMERICAS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SUBREGION, 2018-2032 (USD MILLION)
  • TABLE 77. AMERICAS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 78. AMERICAS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 79. AMERICAS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 80. AMERICAS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 81. AMERICAS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 82. AMERICAS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 83. AMERICAS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 84. NORTH AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 85. NORTH AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 86. NORTH AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 87. NORTH AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 88. NORTH AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 89. NORTH AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 90. NORTH AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 91. NORTH AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 92. LATIN AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 93. LATIN AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 94. LATIN AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 95. LATIN AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 96. LATIN AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 97. LATIN AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 98. LATIN AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 99. LATIN AMERICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 100. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SUBREGION, 2018-2032 (USD MILLION)
  • TABLE 101. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 102. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 103. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 104. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 105. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 106. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 107. EUROPE, MIDDLE EAST & AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 108. EUROPE KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 109. EUROPE KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 110. EUROPE KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 111. EUROPE KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 112. EUROPE KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 113. EUROPE KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 114. EUROPE KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 115. EUROPE KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 116. MIDDLE EAST KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 117. MIDDLE EAST KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 118. MIDDLE EAST KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 119. MIDDLE EAST KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 120. MIDDLE EAST KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 121. MIDDLE EAST KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 122. MIDDLE EAST KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 123. MIDDLE EAST KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 124. AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 125. AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 126. AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 127. AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 128. AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 129. AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 130. AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 131. AFRICA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 132. ASIA-PACIFIC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 133. ASIA-PACIFIC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 134. ASIA-PACIFIC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 135. ASIA-PACIFIC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 136. ASIA-PACIFIC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 137. ASIA-PACIFIC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 138. ASIA-PACIFIC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 139. ASIA-PACIFIC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 140. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY GROUP, 2018-2032 (USD MILLION)
  • TABLE 141. ASEAN KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 142. ASEAN KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 143. ASEAN KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 144. ASEAN KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 145. ASEAN KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 146. ASEAN KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 147. ASEAN KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 148. ASEAN KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 149. GCC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 150. GCC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 151. GCC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 152. GCC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 153. GCC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 154. GCC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 155. GCC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 156. GCC KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 157. EUROPEAN UNION KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 158. EUROPEAN UNION KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 159. EUROPEAN UNION KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 160. EUROPEAN UNION KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 161. EUROPEAN UNION KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 162. EUROPEAN UNION KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 163. EUROPEAN UNION KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 164. EUROPEAN UNION KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 165. BRICS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 166. BRICS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 167. BRICS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 168. BRICS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 169. BRICS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 170. BRICS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 171. BRICS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 172. BRICS KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 173. G7 KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 174. G7 KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 175. G7 KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 176. G7 KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 177. G7 KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 178. G7 KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 179. G7 KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 180. G7 KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 181. NATO KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 182. NATO KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 183. NATO KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 184. NATO KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 185. NATO KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 186. NATO KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 187. NATO KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 188. NATO KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 189. GLOBAL KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
  • TABLE 190. UNITED STATES KNOWLEDGE BASE SOFTWARE MARKET SIZE, 2018-2032 (USD MILLION)
  • TABLE 191. UNITED STATES KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 192. UNITED STATES KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 193. UNITED STATES KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 194. UNITED STATES KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 195. UNITED STATES KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 196. UNITED STATES KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 197. UNITED STATES KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
  • TABLE 198. CHINA KNOWLEDGE BASE SOFTWARE MARKET SIZE, 2018-2032 (USD MILLION)
  • TABLE 199. CHINA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY TYPE, 2018-2032 (USD MILLION)
  • TABLE 200. CHINA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY COLLABORATION TOOLS, 2018-2032 (USD MILLION)
  • TABLE 201. CHINA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY KNOWLEDGE BASE ADMINISTRATION, 2018-2032 (USD MILLION)
  • TABLE 202. CHINA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY SELF-SERVICE OPTIONS, 2018-2032 (USD MILLION)
  • TABLE 203. CHINA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
  • TABLE 204. CHINA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY INDUSTRY VERTICAL, 2018-2032 (USD MILLION)
  • TABLE 205. CHINA KNOWLEDGE BASE SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)