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移动语音战略：市场预测、竞争排行榜和未来货币化（2023-2028）
市场调查报告书
商品编码
1313785

移动语音战略：市场预测、竞争排行榜和未来货币化（2023-2028）

Mobile Voice Strategies: Market Forecasts, Competitor Leaderboard & Future Monetisation 2023-2028
出版日期: | 出版商: Juniper Research Ltd | 英文 | 商品交期: 最快1-2个工作天内

价格
简介目录

本报告审视了全球移动语音市场，对运营商未来的盈利机会进行了全面分析，并对领先的移动语音服务提供商进行了评估。

主要市场统计 2023 年市场规模： 2300亿美元2028 年市场规模： 1830 亿美元2023 年至 2028 年復合年增长率： -4.53%

参考公司

  • 采访：Infobip、Mavenir、Sinch、TOMIA。
  • 荣登Juniper Research 竞争排行榜：Bandwidth、CM.com、Ericsson、Huawei、iBASIS、Infobip、Mavenir、Nokia,、Route Mobile、Ribbon Communications、Sinch、Syniverse、TOMIA、Twilio、 Vonage 。
  • 提及：20 Minutes, 8x8, A Vot?, Absa Cape, Acqueon, ACTITO, Adobe, Aircall, Airwide Solutions, Alfa-Bank Kazakhstan, Alianza, Allied Bank, American Express, Amnesia, Amphia Hospital, Anam, Anova Data, Apple, Appmiral, Apptivo, Ares Management, Asia Insurance 1950, AT&T, Atlas Communications, AWS, Bancontact, Beacon Telecom, Bessemer Venture Partners, BH Telecom, Bharti Airtel, BICS, BlaBlaCar, BlackRock, BMW, Boku, Bolt, Booking.com, BT, Building Blocks, Bukalapak, Cancer Research UK, Carahsoft Technology Corporation, CarDekho, Carlyle Group, centre3, Chatfuel, China Mobile, China Telecom, Cisco, Citrus, Coca-Cola, Columbus Telephone, Comcast, Conceptboard, Conneaut Telephone, Cradlepoint , CX Company, Dahmakan, Daraz, Dash Carrier Services, Datora, Deliveroo, Dell, Deutsche Telekom , DHL, Dialpad, DinarPAY, Domino's, DoorDash, Doosan, Draper Fisher Jurveston, EaseMyTrip.com, eBay, ECI Telecom, Edgewater Networks, EE, Electric Imp, Etam, Evolve IP, Fitbit, FKP Scorpio, Flabba, Gamigo, Genesys, GitHub, Glassdoor, GoDaddy, Going.io, Google, GrandPad, GRNet, GTBank, Healthcare at Home, Heineken, HF Group, Hitachi America Ltd, HubSpot, Hulu, iDeal, IKEA, Inclusa, indeed, Indosat Ooerdoo, Innova, Jazz, Jive, Johnson & Johnson, JT Group, Jumper.ai, JustPark, Kakao Talk , Kickstarter, Klaviyo, L'Oreal, Leanpay, LINE, LogMeln, Lowlands, Lumine Group, Lyft, Marham, Marks & Spencer, Marvell, Mastercard, MathWorks, medGo, MediaMarkt, Mepal, MercadoLibre, Meta, Microsoft, Minu, Mi-Pay, Missguided, MobiFone Vietnam, Movistar, Mukuru, NAC Breda, Nederlandse Loterij, Netokracija, NI (Northern Ireland) Water, Nickel, NLB Banka, Nomorobo, Novant Health, Novum Networks, NU Echo, NuWave, O2, OneReach, Ooredoo, OpenMarket, OpenRent, OpenSooq, Orange, Ouest France, Out-There, Over.ai, Papa John's Pizza, Parkmobile, Paylogic, PayPlaza, Peerless Network, Philips, Phone.com, Pinger, PIVOT, Pure IP, R&R Managed Telecom Services, Raiffeisen Bank, Rakuten Symphony, Randstad, Rapido, Rappi, React Mobile, Redpoint Venture, Rently, Republic Wireless, Revolut, Ring Central, RobinHQ.com, Royal KPN NV, RSPCA, Safaricom, Salesforce, SAP, Segment, Senati, Sendclean, Shift Conference, ShiftMag, ShoeBeDo, Shopify, Simfony, Sky, Skype, SoftBank, Sparkle, Speech Village, Spotify, Starhome Mach , Stoke, Stripe, SurfNet, SurveyMonkey, Swisscom, Takeaway.com, TanTan, Telarix, Tele2, Teledgers Technologies, Telef?nica, Telegram, Telekom Austria Group, Telekom Deutschland, Telekom Romania, Telenor, Telia, TelstraClear, Teravoz, Tigo, TixBox, T-Mobile, Tofane Global, TraceDock, Trieste, Trumpia, TTN, Twilio, Twitch, Twitter, UBA, Uber, Ulticom, Unilever, Unitalk, UniVoIP, ValueFirst, Verizon, Viber, Vivid, Vivo, VMware, Vodafone, Vodafone Fiji, Voicea, VoiceBase, Voicelt, Volaris Group, Volpy, Voxbone, VTR Chile, Weave, WebRTC Ventures, WeChat, Weekender, WeFarm, Welthungerhilfe, WhatsApp, Windstream, Wipro, Wurth, Yelp, Yousign, Zalora, Zapier, Zendesk, Zillow Group, Zipcar, Zipwhip, Zoom.。

目录

市场趋势和策略

第一章要点与战略建议

  • 重要信息
  • 战略建议

第二章未来市场展望

  • 未来市场展望
    • 当前市场价值
      • i. 语音市场价值
    • 主要移动语音网络
      • i. 2G SIM 卡
      • ii. 3G SIM 卡
      • iii. 4G SIM 卡
      • iv. 5G SIM 卡
  • 移动语音市场的关键驱动因素
  • 移动语音市场面临的挑战

第三章未来商业模式分析

  • 主要运营商技术
    • VoLTE
    • Vo5G
    • OTT 语音
    • VoWi-Fi
    • 语音助手、识别
      • i. 语音助手市场面临的挑战
    • 视频通话
  • 未来可货币化的语音服务
    • CCaaS
    • 闪呼、语音防火墙、网络审核
    • 语音助手
    • 可编程语音
    • UCaaS
    • 通话追踪
    • IVR（交互式语音识别）
    • 呼叫屏蔽

第 4 章移动语音：区域分析

  • 移动语音区域分析
    • 主要调查结果摘要
      • i. 在远东和中国的领导地位
      • ii. 北美和西欧移动语音未来的重大合作、研究和 OTT 核心
      • iii. 印度次大陆笼罩在不确定性之中
      • iv. 非洲和中东移动语音进步并存
    • 北美
      • i. 美国
      • ii. 加拿大
    • 拉丁美洲
      • i. 阿根廷
      • ii. 巴西
      • iii. 墨西哥
    • 西欧
      • i. 法国
      • ii. 德国
      • iii. 英国
    • 中欧/东欧
      • i. 俄罗斯
      • ii. 土耳其
  • 远东/中国
    • i. 中国
    • ii. 日本
    • iii. 韩国
    • 印度次大陆
      • i. 印度
      • 二．基斯坦
    • 亚太地区其他地区
      • i. 澳大利亚
      • ii. 印度尼西亚
      • iii. 新加坡
    • 非洲和中东
      • i. 尼日利亚
      • ii. 南非
      • iii. 卡塔尔

竞争排行榜

第 1 章瞻博网络研究竞争排行榜

  • 为什么要阅读这份报告？
    • 主要竞技排行榜积分

第 2 章供应商简介

  • 移动语音供应商简介
    • Bandwidth
    • CM.com
    • Ericsson Networks
    • Huawei
    • iBASIS
    • Infobip
    • Mavenir Systems
    • Nokia
    • Ribbon Communications
    • Route Mobile Limited
    • Sinch
    • Syniverse
    • TOMIA
    • Twilio
    • Vonage
  • 瞻博网络研究排行榜评估方法
    • 限制和解释

数据和预测

第一章市场概况及未来市场展望

  • 移动语音预测简介
    • 5G 网络和 OTT 挑战者
    • 运营商利润和公司的声音
    • 虚拟化和运营成本降低
  • 移动语音市场概览
    • 总音频时间（分钟）
    • 移动语音总市场价值

第 2 章操作员语音

  • 操作员语音介绍
    • i. 可编程语音
    • ii. 呼叫屏蔽
    • iii. 利用现有流量获利
  • 运营商声音市场研究方法
  • 用于移动语音的蜂窝数据总量
  • 向运营商收取的语音总收入

第 3 章 VoLTE

  • VoLTE 简介
  • VoLTE调查方法
    • VoLTE语音市场
    • VoLTE音频研究方法
      • i. VoLTE 用户总数
      • ii. VoLTE 总时间（分钟）
      • iii. VoLTE 总收入
  • 使用 VoLTE 的 4G LTE 移动连接总数
  • 4G VoLTE 总时间（分钟）
  • VoLTE 有效总收入

第 4 章 Vo5G

  • Vo5G 简介
  • Vo5G研究方法
    • Vo5G市场展望
    • Vo5G预测方法
      • i. Vo5G 用户总数
      • ii. Vo5G 总时间（分钟）
      • iii. Vo5G 数据流量总量
      • iv. Vo5G 总收入
    • Vo5G 用户总数
  • Vo5G 数据总流量
  • Vo5G 有效总收入

第 5 章 OTT 语音

  • OTT 语音可寻址用户群、简介和研究方法
    • 简介
    • 可定位的用户群
    • 预测方法
  • OTT 语音用户总数
  • OTT 语音总时间（分钟）
  • 通过 OTT 语音通过蜂窝网络传输的总数据量

第六章移动视频通话

  • 移动视频通话的介绍及研究方法
    • 移动视频通话简介
    • 预测方法
      • i. 视频通话用户总数
      • ii. 通过 MNO 网络传输的视频通话数据总量
      • iii. 向运营商收取的音频视频通话的有效收入。
  • 移动视频通话用户总数
  • 通过运营商网络传输的移动视频通话数据总量
简介目录

REPORT OVERVIEW

Juniper Research's latest “Mobile Voice Strategies” report provides in-depth insight into the mobile voice space, including comprehensive analysis of the future monetisation opportunities for operators and assessment of leading mobile voice service providers. Our comprehensive study provides a comprehensive evaluation of voice and video technologies including:

  • VoLTE
  • Vo5G
  • OTT Voice
  • Voice Assistant Calling
  • Video Calling

The research suite includes:

  • Market Trends & Strategies (PDF)
  • Data & Forecasting (PDF)
  • 5-year Market Sizing & Forecast Spreadsheet (Excel)
  • 12 Months' Access to our harvest Online Data Platform

Key Market Statistics

Market size in 2023:$230bn
Market size in 2028:$183bn
2023 to 2028 CAGR:-4.53%

KEY FEATURES

  • Future Business Model Analysis: An assessment of key and emerging monetisation opportunities for operators and mobile voice service providers for technologies including:
    • Call Tracking
    • Call Masking
    • CCaaS
    • Flash Calling, Voice Firewalls, and Network Auditing
    • IVR (Interactive Voice Response)
    • Programmable Voice
    • UCaaS
    • Voice Assistants
  • Benchmark Industry Forecasts: 5-year forecasts are provided for total mobile voice users, minutes, data, and revenue. These forecasts were split into six mobile voice technologies including operator voice market, VoLTE, Vo5G, OTT voice, mobile video calling, and voice assistant calling for 8 key global regions and 60 select countries including:
  • North America:
    • Canada, US
  • Latin America:
    • Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Uruguay
  • West Europe:
    • Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK
  • Central & East Europe:
    • Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Turkey, Ukraine
  • Far East & China:
    • China, Hong Kong, Japan, South Korea
  • Indian Subcontinent:
    • Bangladesh, India, Nepal, Pakistan
  • Rest of Asia Pacific:
    • Australia, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam
  • Africa & Middle East:
    • Algeria, Egypt, Israel, Kenya, Kuwait, Nigeria, Qatar, Saudi Arabia, South Africa, United Arab Emirates
  • Mobile Voice Regional Analysis: A technology impact assessment for mobile voice technologies, across 8 key regions.
  • Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 15 mobile voice service providers; positioning them as either an established leader, leading challenger, or disruptor and challenger. Our Competitor Leaderboard scores these companies on their size of operations in the mobile voice space, their extent and breadth of market partnerships, the sophistication of their platforms and Juniper Research's view on each company's innovation and future business prospects. The companies included in Juniper Research's Mobile Voice Competitor Leaderboard are:
    • Bandwidth
    • CM.com
    • Ericsson Networks
    • Huawei
    • iBasis
    • Infobip
    • Mavenir Systems
    • Nokia
    • Ribbon Communications
    • Route Mobile Limited
    • Sinch
    • Syniverse
    • TOMIA
    • Twilio
    • Vonage

KEY QUESTIONS ANSWERED

  • 1. Which mobile voice service providers are leading the market in 2023?
  • 2. What emerging mobile voice technologies will disrupt the market in the future?
  • 3. What will the value of the mobile voice market be in 2028?
  • 4. What strategies must operators deploy to capitalise on the re-emergence of voice as a profitable channel?
  • 5. How can operators capitalise on the growth of mobile voice services?

COMPANIES REFERENCED

  • Interviewed: Infobip, Mavenir, Sinch, TOMIA.
  • Included in Juniper Research Competitor Leaderboard: Bandwidth, CM.com, Ericsson, Huawei, iBASIS, Infobip, Mavenir, Nokia, Route Mobile, Ribbon Communications, Sinch, Syniverse, TOMIA, Twilio, Vonage.
  • Mentioned: 20 Minutes, 8x8, A Voté, Absa Cape, Acqueon, ACTITO, Adobe, Aircall, Airwide Solutions, Alfa-Bank Kazakhstan, Alianza, Allied Bank, American Express, Amnesia, Amphia Hospital, Anam, Anova Data, Apple, Appmiral, Apptivo, Ares Management, Asia Insurance 1950, AT&T, Atlas Communications, AWS, Bancontact, Beacon Telecom, Bessemer Venture Partners, BH Telecom, Bharti Airtel, BICS, BlaBlaCar, BlackRock, BMW, Boku, Bolt, Booking.com, BT, Building Blocks, Bukalapak, Cancer Research UK, Carahsoft Technology Corporation, CarDekho, Carlyle Group, centre3, Chatfuel, China Mobile, China Telecom, Cisco, Citrus, Coca-Cola, Columbus Telephone, Comcast, Conceptboard, Conneaut Telephone, Cradlepoint , CX Company, Dahmakan, Daraz, Dash Carrier Services, Datora, Deliveroo, Dell, Deutsche Telekom , DHL, Dialpad, DinarPAY, Domino's, DoorDash, Doosan, Draper Fisher Jurveston, EaseMyTrip.com, eBay, ECI Telecom, Edgewater Networks, EE, Electric Imp, Etam, Evolve IP, Fitbit, FKP Scorpio, Flabba, Gamigo, Genesys, GitHub, Glassdoor, GoDaddy, Going.io, Google, GrandPad, GRNet, GTBank, Healthcare at Home, Heineken, HF Group, Hitachi America Ltd, HubSpot, Hulu, iDeal, IKEA, Inclusa, indeed, Indosat Ooerdoo, Innova, Jazz, Jive, Johnson & Johnson, JT Group, Jumper.ai, JustPark, Kakao Talk , Kickstarter, Klaviyo, L'Oreal, Leanpay, LINE, LogMeln, Lowlands, Lumine Group, Lyft, Marham, Marks & Spencer, Marvell, Mastercard, MathWorks, medGo, MediaMarkt, Mepal, MercadoLibre, Meta, Microsoft, Minu, Mi-Pay, Missguided, MobiFone Vietnam, Movistar, Mukuru, NAC Breda, Nederlandse Loterij, Netokracija, NI (Northern Ireland) Water, Nickel, NLB Banka, Nomorobo, Novant Health, Novum Networks, NU Echo, NuWave, O2, OneReach, Ooredoo, OpenMarket, OpenRent, OpenSooq, Orange, Ouest France, Out-There, Over.ai, Papa John's Pizza, Parkmobile, Paylogic, PayPlaza, Peerless Network, Philips, Phone.com, Pinger, PIVOT, Pure IP, R&R Managed Telecom Services, Raiffeisen Bank, Rakuten Symphony, Randstad, Rapido, Rappi, React Mobile, Redpoint Venture, Rently, Republic Wireless, Revolut, Ring Central, RobinHQ.com, Royal KPN NV, RSPCA, Safaricom, Salesforce, SAP, Segment, Senati, Sendclean, Shift Conference, ShiftMag, ShoeBeDo, Shopify, Simfony, Sky, Skype, SoftBank, Sparkle, Speech Village, Spotify, Starhome Mach , Stoke, Stripe, SurfNet, SurveyMonkey, Swisscom, Takeaway.com, TanTan, Telarix, Tele2, Teledgers Technologies, Telefónica, Telegram, Telekom Austria Group, Telekom Deutschland, Telekom Romania, Telenor, Telia, TelstraClear, Teravoz, Tigo, TixBox, T-Mobile, Tofane Global, TraceDock, Trieste, Trumpia, TTN, Twilio, Twitch, Twitter, UBA, Uber, Ulticom, Unilever, Unitalk, UniVoIP, ValueFirst, Verizon, Viber, Vivid, Vivo, VMware, Vodafone, Vodafone Fiji, Voicea, VoiceBase, Voicelt, Volaris Group, Volpy, Voxbone, VTR Chile, Weave, WebRTC Ventures, WeChat, Weekender, WeFarm, Welthungerhilfe, WhatsApp, Windstream, Wipro, Wurth, Yelp, Yousign, Zalora, Zapier, Zendesk, Zillow Group, Zipcar, Zipwhip, Zoom.

DATA & INTERACTIVE FORECAST

Juniper Research's latest “Mobile Voice Strategies” forecast suite includes:

  • 5-year benchmark forecasts for key metrics by 8 regions and 60 country-level splits, including:
    • North America:
  • Canada, US
  • Latin America:
    • Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Uruguay
  • West Europe:
    • Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK
  • Central & East Europe:
    • Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Turkey, Ukraine
  • Far East & China:
    • China, Hong Kong, Japan, South Korea
  • Indian Subcontinent:
    • Bangladesh, India, Nepal, Pakistan
  • Rest of Asia Pacific:
    • Australia, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam
  • Africa & Middle East:
    • Algeria, Egypt, Israel, Kenya, Kuwait, Nigeria, Qatar, Saudi Arabia, South Africa, United Arab Emirates
  • Operator Voice Market, including:
    • Total Minutes of Operator Voice Use of Mobile Voice
    • Total Operator-billed Revenue
    • Total Cellular Data Traffic Used for Mobile Voice
  • VoLTE Market, including:
    • Total Number of 4G LTE Connections Using VoLTE
    • Total 4G LTE Voice Minutes
    • Total Mobile Data Traffic Attributable to VoLTE
    • Total Effective VoLTE Revenue
  • Vo5G Market, including:
    • Total Number of 5G Mobile Connections Using Vo5G
    • Total 5G Voice Minutes
    • Total Mobile Data Traffic Attributable to Vo5G
    • Total Effective Vo5G Revenue
  • OTT Voice Market, including:
    • Total Number of OTT Voice Users
    • Total Minutes of OTT Voice Use of Mobile Voice
    • Total Data Carried over Cellular Networks Attributable to Mobile Voice
  • Mobile Video Calling, including:
    • Total Number of Mobile Video Calling Users
    • Total Mobile Data Traffic Attributable to OTT Video Calling
    • Effective Operator-billed Video Calling Revenue
  • Voice Assistant Calling, including:
    • Total Number of Connected Speakers
    • Total Minutes of Use for Calls to Landline or Mobile Numbers by Connected Speakers

Access to the full set of forecast data of 55 tables and over 25,080 datapoints.

Interactive Excel Scenario tool allowing users the ability to manipulate Juniper Research's data for 5 different metrics.

Juniper Research's highly granular interactive Excels enable clients to manipulate Juniper Research's forecast data and charts to test their own assumptions using the Interactive Scenario Tool and compare select markets side by side in customised charts and tables. IFxls greatly increase clients' ability to both understand a particular market and to integrate their own views into the model.

FORECAST SUMMARY

The total minutes of Vo5G (Voice over 5G) usage will reach 4.7 trillion in 2028; representing 42% of total minutes, and an increase of over 500% from 2023. To capitalise on this growth, Juniper Research urges operators to develop enterprise-facing solutions monetising the rise in demand of 5G voice services from enterprises. Operators must leverage the highly virtualised network architectures to rapidly launch new services such as programmable voice, call masking and flash calling to maximise 5G voice revenue.

  • Voice over 5G utilises the 5G network core to provide enhanced voice services, including ultra-high voice definition and the ability to integrate IP-based solutions over voice.
  • Despite the advantages of 5G networks operators will experience significant declines in voice revenue from consumer mobile subscriptions; leading to a decrease in the value of the voice market from $230 billion in 2023 to $182 billion in 2028. In response, operators must offset this decline with new revenue streams, including the development of new business-focused voice services.
  • Juniper Research recommends that operators achieve by developing their programmable voice offerings. The launch of the GSMA's Open Gateway in 2023 provides operators with an ideal platform to rapidly develop and implement new programmable voice services. The initiative, which already includes tier 1 operators, will enable federated access to APIs over operator networks; substantially reducing the time for new voice services to be implemented across operator networks globally.
  • Juniper Research also recommends that operators further develop and implement voice firewalls that can differentiate between P2P voice and business voice traffic. This will enable operators to charge enterprises a premium for voice, in a similar fashion to the business messaging ecosystem established today. Additionally, 5G networks will enable operators to better compete against OTT voice services, as 5G allows for swift deployments of new technologies, such as voice firewalls, which can block fraudulent voice traffic in real-time.

Table of Contents

Market Trends & Strategies

1. Key Takeaways & Strategic Recommendations

  • 1.1 Key Takeaways
  • 1.2. Strategic Recommendations

2. Future Market Outlook

  • 2.1. Future Market Outlook
    • 2.1.1. Current Market Value
      • i. Voice Market Value
        • Figure 2.1: Total Mobile Voice Market Value ($m), Split by 8 Key Regions, 2020-2028
    • 2.1.2 Key Networks to Mobile Voice
      • Figure 2.2: Total Number of SIMs, Split by Network Technology in 2023: 9.1 Billion
      • i. 2G SIMs
        • Figure 2.3: Total Number of 2G SIMs, Split by 8 Key Regions, 2020-2028
      • ii. 3G SIMs
        • Figure 2.4: Total Number of 3G SIMs, Split by 8 Key Regions, 2020-2028
      • iii. 4G SIMs
        • Figure 2.5: Total Number of 4G SIMs (m), Split by 8 key Regions, 2020-2028
      • iv. 5G SIMS
        • Figure 2.6: Total Number of 5G SIMs (m), Split by 8 Key Regions, 2020-2028
  • 2.2. Key Drivers to the Mobile Voice Market
  • 2.3. Challenges of the Mobile Voice Market

3. Future Business Model Analysis

  • 3.1 Key Operator Technologies
    • 3.1.1. VoLTE
    • 3.1.2. Vo5G
    • 3.1.3. OTT Voice
      • Figure 3.1: Total Number of OTT Voice Minutes (m), Split by 8 Key Regions, 2020-2028
      • Figure 3.2: Map of Most Used OTT Apps by Country
    • 3.1.4. VoWi-Fi
    • 3.1.5. Voice Assistants and Recognition
      • i. Challenges to the Voice Assistant Market
    • 3.1.6. Video Calling
      • Figure 3.3: Total Number of Mobile Video Calling Users Year End (m), Split by Key Regions, 2020-2028
  • 3.2. Future Monetisable Voice Services
    • 3.2.1. CCaaS
    • 3.2.2. Flash Calling, Voice Firewalls and Network Auditing
      • Figure 3.4: The Process of Flash Calling
    • 3.2.3. Voice Assistants
    • 3.2.4. Programmable Voice
    • 3.2.5. UCaaS
    • 3.2.6. Call Tracking
    • 3.2.7. IVR (Interactive Voice Recognition)
      • Figure 3.5: How IVR Works
    • 3.2.8. Call Masking
      • Figure 3.6: The Process of Call Masking

4. Mobile Voice: Regional Analysis

  • 4.1. Mobile Voice Regional Analysis
    • Table 4.1: Juniper Research Mobile Voice Heatmap: Scoring Criteria
    • 4.1.1. Summary of Key Findings
      • Figure 4.2: Juniper Research Competitive Web: Mobile Voice Markets
      • i. The Leadership of Far East & China
      • ii. Cooperation, Research, and OTT Pivotal to the Future of North America and West Europe Mobile Voice
      • iii. Indian Subcontinent Shrouded in Uncertainty
      • iv. The Juxtaposition of Mobile Voice Progress in Africa & Middle East
        • Table 4.3: Juniper Research Mobile Voice Markets Heatmap
        • Figure 4.4: Juniper Research's 8 Key Regions Map
    • 4.1.2. North America
      • Figure 4.5: Average Operator-billed Voice Revenue per Mobile Subscriber ($), North America, 2020-2028
      • i. US
        • Figure 4.6: Total Number of SIMs in the US, Split by Network Technology in 2023
      • ii. Canada
        • Figure 4.7: Total Cellular Data Traffic Attributable to Mobile Voice in Canada (PB), 2020-2028
    • 4.1.3. Latin America
      • Figure 4.8: Total Number of SIMs (m), Latin America, Split by SIM Tech, 2023
      • i. Argentina
      • ii. Brazil
      • iii. Mexico
        • Figure 4.9: Total Mobile Voice Market Value ($m), Mexico, 2020-2028
    • 4.1.4. West Europe
      • Figure 4.10: Total Number of SIMs in West Europe Split by SIM Tech in 2023
      • i. France
      • ii. Germany
      • iii. UK
        • Figure 4.11: Total Number of 2G and 3G SIM in the UK (m), Split by SIM Tech, 2020-2028
    • 4.1.5. Central & East Europe
      • Figure 4.12: Total Number of 4G & 5G SIMs in Central & East Europe, Split by SIM Tech, 2020-2028
      • i. Russia
      • ii. Turkey
        • Figure 4.13: Total Number of 5G SIMs in Turkey (m), 2020-2028
  • 4.2. Far East & China
    • Figure 4.14: Total Number of SIMs in Far East & China (m), Split by SIM Tech, 2020-2028
    • i. China
    • ii. Japan
      • Figure 4.15: Total Mobile Subscribers in Japan (m), 2020-2028
    • iii. South Korea
      • Figure 4.16: Total Number of SIMs in South Korea (m), Split by SIM Tech, 2020-2028
    • 4.2.2. Indian Subcontinent
      • Figure 4.17: Total Number of SIMs in Indian Subcontinent (m), Split by SIM Tech, 2020-2028
      • i. India
        • Figure 4.18: Total Number of SIMs in India (m), Split by SIM Tech, 2023
      • ii. Pakistan
        • Figure 4.19: Total Number of SIMs in Pakistan (m), Split by SIM Tech, 2020-2028
    • 4.2.3. Rest of Asia Pacific
      • i. Australia
      • ii. Indonesia
      • iii. Singapore
    • 4.2.4. Africa & Middle East
      • i. Nigeria
        • Figure 4.20: Total Number of SIMs, Nigeria, Split by SIM Tech, 2020-2028
      • ii. South Africa
        • Figure 4.21: Total Number of SIMs (m), South Africa, Split by SIM Tech, 2020-2028
      • iii. Qatar

Competitor Leaderboard

1. Juniper Research Competitor Leaderboard

  • 1.1. Why Read this Report
    • Key Competitor Leaderboard Takeaways
      • Table 1.1: Juniper Research Competitor Leaderboard: Mobile Voice Vendors & Product Portfolio
      • Figure 1.2: Juniper Research Competitor Leaderboard: Mobile Voice Vendors
      • Table 1.3: Juniper Research Competitor Leaderboard: Mobile Voice Vendors Ranking
      • Table 1.4: Juniper Research Competitor Leaderboard Heatmap: Mobile Voice Vendors

2. Vendor Profiles

  • 2.1. Mobile Voice Vendor Profiles
    • 2.1.1. Bandwidth
      • i. Corporate
        • Table 2.1: Bandwidth's Select Financial Information ($m), 2020-2022
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.2: Bandwidth's Voice API
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.1.2. CM.com
      • i. Corporate
        • Table 2.3: CM.com's Select Financial Information 2019-2022
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
      • vi. Juniper Research's View: Key Strengths & Strategic Opportunities
  • 2.2. Ericsson Networks
    • i. Corporate
      • Table 2.4: Ericsson's Network Segment Net Sales and Gross Income (SEK Billions), 2022
    • ii. Geographical Spread
    • iii. Key Clients & Strategic Partnerships
    • iv. High-level View of Offerings
    • v. Juniper's Research's View: Key Strengths & Strategic Opportunities
  • 2.3. Huawei
    • i. Corporate
      • Table 2.5: Huawei's Select Financial Information ($m), 2019-2022
    • ii. Geographical Spread
    • iii. Key Clients & Strategic Partnerships
    • iv. High-level View of Offerings
      • Figure 2.6: Huawei's VoWi-Fi Solution
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
  • 2.4. iBASIS
    • i. Corporate
    • ii. Geographical Spread
      • Figure 2.7: iBASIS' Global Customer Connections
    • iii. Key Clients & Strategic Partnerships
    • iv. High-level View of Offerings
      • Figure 2.8: iBASIS' VoLTE Interworking Framework
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.4.2. Infobip
      • i. Corporate
        • Table 2.9: Infobip's Select Financial Information, 2019-2021
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Partnerships
    • 2.4.3. Mavenir Systems
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
  • 2.5. Nokia
    • i. Corporate
    • ii. Geographical Spread
    • iii. Key Clients & Strategic Partnerships
    • iv. High-level View of Offerings
      • Figure 2.10: Nokia's Coverage Voice Services
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.5.2. Ribbon Communications
      • i. Corporate
        • Table 2.11: Ribbon Communications' Most Recent Acquisitions to Date
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.12: Ribbon Communications' Fixed Network Solutions
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.5.3. Route Mobile Limited
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.13: Route Mobile's Voice Solution Features
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
  • 2.6. Sinch
    • i. Corporate
      • Table 2.14: Sinch's Recent Acquisitions
      • Table 2.15: Sinch's Selected Financial Information (SEKm), 2021-2022
    • ii. Geographical Spread
    • iii. Key Clients & Strategic Partners
    • iv. High-level View of Offerings
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
  • 2.7. Syniverse
    • i. Corporate
    • ii. Geographical Spread
    • iii. Key Customers & Strategic Partnerships
    • iv. High-level View of Offerings
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
  • 2.8. TOMIA
    • i. Corporate
    • ii. Geographical Spread
    • iii. Key Clients & Strategic Partnerships
    • iv. High-level View of Offerings
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.8.2. Twilio
      • i. Corporate Information
        • Table 2.16: Twilio's Acquisitions, 2020-2022
        • Table 2.17: Twilio's Select Financial Information, 2019-Present
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.8.3. Vonage
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
  • 2.1. Juniper Research Leaderboard Assessment Methodology
    • 2.1.1. Limitations & Interpretations
      • Table 2.18: Juniper Research Competitor Leaderboard Scoring Criteria

Data & Forecasting

1. Market Summary & Future Market Outlook

  • 1.1. Introduction to Mobile Voice Forecasts
    • 1.1.1. 5G Networks and OTT Challengers
    • 1.1.2. Operator Revenue and Voice for Enterprises
    • 1.1.3. Virtualisation, and Reduced Operating Costs
  • 1.2. Mobile Voice Market Summary
    • 1.2.1. Total Voice Minutes
      • Figure & Table 1.1: Total Minutes of User of Mobile Voice (billions of hours), by 8 Key Regions, 2023-2028
    • 1.2.2. Total Mobile Voice Market Value
      • Figure & Table 1.2: Total Mobile Voice Market Value ($m), Split by 8 Key Regions, 2023-2028

2. Operator Voice

  • 2.1. Operator Voice Introduction
    • i. Programmable Voice
    • ii. Call Masking
    • iii. Monetising Existing Traffic
  • 2.2. Operator Voice Market Methodology
    • Figure 2.1: Operator-billed Voice Forecast Methodology
  • 2.3. Total Cellular Data Used for Mobile Voice
    • Figure & Table 2.2: Total Cellular Data Traffic (PB), Split by 8 Key Regions 2023-2028
  • 2.4. Total Operator-billed Voice Revenue
    • Figure & Table 2.3: Total Operator-billed Voice Revenue ($m) Split by 8 Key Regions 2023-2028

3. VoLTE

  • 3.1. VoLTE Introduction
  • 3.2. VoLTE Methodology
    • 3.2.1. The VoLTE Voice Market
    • 3.2.2. VoLTE Voice Methodology
      • i. Total VoLTE Users
      • ii. Total VoLTE Minutes
      • iii. Total VoLTE Revenue
        • Figure 3.1: VoLTE Forecast Methodology
  • 3.3. Total Number of 4G LTE Mobile Connections Using VoLTE (m)
    • Figure & Table 3.2: Total Number of 4G LTE Mobile Connections Using VoLTE (m), Split by 8 Key Regions, 2023-2028
  • 3.4. Total 4G VoLTE Minutes
    • Figure & Table 3.3: Total 4G VoLTE Minutes (b), Split by 8 Key Regions 2023-2028
  • 3.5. Total Effective VoLTE Revenue
    • Figure & Table 3.4: Total Effective VoLTE Revenue ($m), Split by 8 Key Regions, 2023-2028

4. VoLTE

  • 4.1. Vo5G Introduction
  • 4.2. Vo5G Methodology
    • 4.2.1. Vo5G Market Outlook
    • 4.2.2. Vo5G Forecast Methodology
      • i. Total Vo5G Subscribers
      • ii. Total Vo5G Minutes
      • iii. Total Vo5G Data Traffic
      • iv. Total VoLTE Revenue
        • Figure 4.1: Vo5G Market Forecast Methodology
    • 4.2.3. Total Vo5G Users
      • Figure & Table 4.2: Total Number of 5G Mobile Connections Using Vo5G (m), Split by 8 Key Regions, 2023-2028
  • 4.3. Total Vo5G Data Traffic
    • Figure & Table 4.3: Total Mobile Data Traffic Attributable to Vo5G (PB), Split by 8 Key Regions, 2023-2028
  • 4.4. Total Effective Vo5G Revenue
    • Figure & Table 4.4: Total Effective Vo5G Revenue ($m), Split by 8 Key Regions, 2023-2028

5. OTT Voice

  • 5.1. OTT Voice Addressable User Base, Introduction, Methodology
    • 5.1.1. Introduction
    • 5.1.2. The Addressable User Base
    • 5.1.3. Forecast Methodology
      • Figure 5.1: OTT Voice Methodology
  • 5.2. Total Number of OTT Voice Users
    • Figure & Table 5.2: Total Number of OTT Voice Users (m), Split by 8 Key Regions, 2023-2028
  • 5.3. Total OTT Voice Minutes
    • Figure & Table 5.3: Total Minutes of OTT Voice Use (m), Split by 8 Key Regions, 2023-2028
  • 5.4. Total Data Carried over Cellular Networks Attributable to OTT Voice
    • Figure & Table 5.4: Total Data Carried 0ver Cellular Networks Attributable to OTT Voice (PB), Split by 8 Key Regions, 2023-2028

6. Mobile Video Calling

  • 6.1. Mobile Video Calling Introduction and Methodology
    • 6.1.1. Mobile Video Calling Introduction
    • 6.1.2. Forecast Methodology
      • i. Total Video Calling Users
      • ii. Total Video Calling Data Carried over MNO Networks
      • iii. Effective Operator-billed Video Calling Revenue
        • Figure 6.1: Mobile Video Calling Forecast Methodology
  • 6.2. Total Number of Mobile Video Calling Users
    • Figure & Table 6.2: Total Number of Mobile Video Calling Users (m), Split by 8 key Regions, 2023-2028
  • 6.3. Total Mobile Video Calling Data Carried over Operator Networks
    • Figure & Table 6.3: Total OTT Video Calling Data Traffic Carried over MNO Networks (PB/annum), Split by 8 Key Regions, 2023-2028