市场调查报告书
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企业电信服务全球市场规模、份额和行业趋势分析报告:2023-2029 年按传输、行业、公司规模(中小企业、大型企业)、服务和地区分类的展望和预测Global Enterprise Telecom Services Market Size, Share & Industry Trends Analysis Report By Transmission, By Vertical, By Enterprise Size (Small & Medium Enterprises and Large Enterprises), By Service, By Regional Outlook and Forecast, 2023 - 2029 |
企业通信服务市场规模预计到 2029 年将达到 10,467 亿美元,预测期内復合年增长率为 6.2%。
许多企业通信服务提供商都专注于通过合作伙伴关係创造技术,以实现顺畅的业务运营。 这种伙伴关係使服务提供商能够更好地利用其他组织的技能和资源来为企业提供完整的解决方案。
从全球角度来看,由于数字化的推进,企业通信服务正在显着扩展。 数字化使服务提供商能够为其客户提供更可靠、更快速的连接选项。 这包括构建最先进的网络,例如 5G,为关键任务应用程序提供改进的连接性、更高的数据速度和更低的延迟。 此外,随着数字化,IoT 和 M2M(机器对机器)通信技术正在被引入。 这些解决方案使企业能够远程连接和控制设备,提高运营效率,降低成本并支持市场扩张。
COVID-19 影响分析
COVID-19 疫情暴露了传统业务结构的缺陷和短板,促使企业投资数字化转型项目。 因此,随着公司采用基于云的业务战略来提高运营效率,人们对电信服务的兴趣在 2020 年第二和第三季度有所增加。 此外,随着人工智能、物联网和工业物联网等现代技术的采用,许多公司已经开始花钱实现更自动化的流程。 所有这些都导致□□了大流行期间企业通信服务市场的增长。
市场增长因素
扩大对数字技术的接受度
数字化在全球电信服务的扩展中发挥着重要作用。 随着技术的进步和通信网络的改进,行业在运营方式和服务提供方式方面发生了巨大变化。 这些改进使最终用户和人们的生活总体上变得更好。 此外,电信行业参与者已投资于技术和互操作性,这些技术和互操作性显着改变了全球经济中资金和信息的流动方式。 通过允许访问决定生活质量的社会项目、最新信息和市场,访问全球连接的网络极大地增强了人们的赋权感。
物联网接受度提高
随着互联网的普及,传感器和设备现在在互联网上连接在一起,形成了一个互联的技术生态系统。 物联网技术中使用的大量设备、模块和传感器为电信行业的 ICT 开发商和利益相关者提供了新的业务选择。 预计多个领域的增长将加速,包括工业物联网、智能交通、智能城市和智能基础设施。 近年来,物联网技术在各行业的导入不断推进,企业通信服务市场不断扩大。
市场约束
与通信服务相关的安全和隐私问题
如果网络架构足够稳健,则可以提高 5G 服务的安全性。 持续的威胁检测、拦截和入侵是安全问题。 通信服务提供商面临的挑战将是满足客户对整个互联网价值链中主动保护不断增长的需求。 对此类电信服务的安全担忧可能会限制企业对服务的依赖,并阻碍未来几年企业电信服务市场的扩张。
服务展望
按服务划分,企业通信服务市场分为固定语音服务、固定互联网接入服务、付费电视服务、移动物联网(机器对机器)服务等。 2022 年,机器对机器(移动物联网)服务部门在企业通信服务市场中占据了显着的收入份额。 5G 将促进机器对机器 (M2M) 通信,允许车辆与其他车辆、交通控制系统、MET 部门等交换信息。 结合边缘计算和超可靠的低延迟网络,它不仅能够实时建议维修和加油站,还能即时确定替代驾驶路线。
传输展望
企业通信服务市场按通信方式分为有线和无线。 到 2022 年,无线业务将以最大的收入份额主导企业通信服务市场。 多年来,无线局域网 (WLAN) 系统迅速普及,支持在办公室、机场自助餐厅和其他公共和私人场所等各种环境中进行移动互联网访问。 云计算、人工智能和物联网的使用也有望为无线通信渠道世界的扩展做出重大贡献。
公司规模展望
根据公司规模,企业通信服务市场分为中小企业和大型企业。 到 2022 年,小型企业部门将在企业通信服务市场占据最大的收入份额。 越来越多的远程工作者需要良好的连接性,而小型企业正在寻求充足的 IT 支持来满足其不断变化的业务需求。 此外,中小企业可以使用通信服务来改善团队之间的沟通、提高员工生产力并接触更多客户。
行业展望
按行业划分,企业通信服务市场分为 IT 和电信、製造、医疗保健、零售、媒体和娱乐、政府和国防、教育、BFSI、能源和公用事业、运输和物流、旅游和酒店、O&G &采矿业,其他。分类为 到 2022 年,BFSI 行业将在企业通信服务市场占据很大的收入份额。 BFSI 行业最近发生了重大变化。 未来几年,BFSI 行业将受到最新技术趋势的影响,例如网上银行、聊天机器人、开放银行、由区块炼和大数据等尖端技术提供支持的虚拟助手。 企业通信服务将成为这些改进背后的主要力量,因为它们提供可靠的通信和互联网访问。
区域展望
按地区划分,分析了北美、欧洲、亚太地区和拉美地区的企业通信服务市场。 2022年,亚太地区将以最高收入份额引领电信企业电信服务市场。 随着 5G 网络在亚太地区的铺开,对企业电信服务的需求可能会增长。 5G 网络将为企业创建新的应用程序和服务提供更高的数据速率和更低的延迟。 此外,随着联网设备数量的增加,对能够管理这些设备的企业通信服务的需求不断增长,推动了亚太地区物联网的大幅增长。
The Global Enterprise Telecom Services Market size is expected to reach $1046.7 billion by 2029, rising at a market growth of 6.2% CAGR during the forecast period.
Telecommunications services, which are very beneficial for businesses, enable the ability to communicate with clients effectively and develop strong ties with them. Because they make data transmission easier, increase productivity, and provide flexibility, telecommunications services additionally help employees.
One of the key factors propelling the market's expansion is the increase in investment in the rollout of 5G infrastructure due to a constant shift in businesses' preferences for next-generation communication technologies. In addition, an increase in interest in high-speed data connectivity, a rise in mobile users, and a rise in the need for value-added managed services are the primary factors promoting the market's growth.
Many enterprise telecom service providers are putting their focus on creating technologies through forming alliances that will enable smooth business operations. Through these alliances, service providers can better utilize the skills and resources of other organizations to offer businesses a complete solution.
Globally, enterprise communication services have seen significant expansion thanks largely to digitalization. Through digitization, service providers can give their clients connectivity options that are more dependable and swifter. This includes setting up cutting-edge networks, including 5G, which offers mission-critical applications improved connectivity, higher data speeds, and lower latency. In addition, IoT and machine-to-machine (M2M) communication technologies are being adopted due to digitization. These solutions increase operational effectiveness, cut costs, and support market expansion by allowing businesses to connect remotely to and control their devices.
COVID-19 Impact Analysis
The COVID-19 pandemic's spread, which exposed the flaws and shortcomings of traditional business structures, companies have begun to invest in digital transformation projects. As a result, as businesses adopted cloud-based business strategies for operational efficiency, interest in communications services rose throughout the second and third quarters of 2020. The adoption of modern technologies like AI, IoT, and IIoT has also started to cost a lot of businesses to enable better-automated processes. This all led to the growth of the enterprise telecom services market during the pandemic period.
Market Growth Factors
Growing acceptance of digital technologies
Digitalization has a significant role in the expansion of telecom services globally. As technology advances and the telecommunications network improves, industries change significantly regarding how they operate and offer services. Due to these improvements, end users' or people's lives, in general, have considerably improved. A significant change in how money and information move throughout the global economy has also been made by telecom industry players' investments in technology and interoperability. By enabling people to access social programs, up-to-the-minute information, and markets that affect their quality of life, access to a globally connected network has also considerably increased people's sense of empowerment.
Growing acceptance of IoT
The internet's accessibility makes it possible for these sensors and devices to link to one another over it, creating an ecosystem of connected technologies. Due to the enormous number of devices, modules, and sensors utilized in IoT technology, ICT developers and stakeholders throughout the telecom sector now have new business options. It is projected that growth will pick up in several areas, including industrial IoT, intelligent transportation, smart cities, and smart infrastructure. The market for enterprise telecom services has expanded due to the increased adoption of IoT technologies across various industry verticals in recent years.
Market Restraining Factors
Security and privacy issues associated with telecom services
The security aspects of 5G services can be increased if the network architecture is robust enough to support them. Persistent threat detection, interception, and infiltration are security issues. The difficulty for telecom service providers will come in meeting the growing demand from customers for active protection along the entire internet value chain. These security concerns related to telecom services can restrict businesses from relying on services, which might impede the expansion of the enterprise telecom services market in the upcoming years.
Service Outlook
Based on service, the enterprise telecom services market is segmented into fixed voice services, fixed internet access services, Pay TV services, machine-to-machine (Mobile IoT) services, and others. The machine-to-machine (Mobile IoT) services segment recorded a remarkable revenue share in the enterprise telecom services market in 2022. Machine-to-machine (M2M) communications will be facilitated by 5G, allowing automobiles to exchange information with other automobiles, traffic control systems, MET departments, and more. This will enable on-the-go decisions on alternative driving routes in addition to real-time suggestions for repairs or gas stations when combined with edge computing and ultra-reliable low-latency networking.
Transmission Outlook
By transmission, the enterprise telecom service market is fragmented into wireline, and wireless. In 2022, the wireless segment dominated the enterprise telecom services market with the maximum revenue share. Wireless Local Area Network (WLAN) systems have gained popularity swiftly over the years, enabling cellular devices to access the internet in various settings, including offices, cafeterias at airports, and other public and private venues. The use of cloud computing, artificial intelligence, and the Internet of Things is also anticipated to significantly contribute to the global expansion of wireless communication channels.
Enterprise Size Outlook
On the basis of enterprise size, the enterprise telecom service market is categorized into small & medium enterprises and large enterprises. In 2022, the small & medium enterprises segment witnessed the largest revenue share in the enterprise telecom services market. A suitable connection is needed for a rising number of remote workers, and small businesses are searching for sufficient IT support to keep up with shifting business needs. In addition, the use of telecom services by small and medium-sized businesses helps them, among other things, to improve communication among teams, promote worker productivity, and reach more customers.
Vertical Outlook
Based on Vertical, the enterprise telecom service market is bifurcated into IT & telecom, manufacturing, healthcare, retail, media & entertainment, government & defense, education, BFSI, energy & utilities, transportation & logistics, travel & hospitality, O&G and mining, and others. The BFSI segment garnered a significant revenue share in the enterprise telecom services market in 2022. The BFSI sector has recently experienced a significant shift. The BFSI industry will be shaped by the newest technology trends in the upcoming years, including online banking, chatbots, open banking, and virtual assistants powered by cutting-edge technologies like blockchain or big data. Enterprise telecom services will be a major force behind these improvements because they provide dependable telecommunications and internet access.
Regional Outlook
Region wise, the enterprise telecom services market is analysed across North America, Europe, Asia Pacific and LAMEA. In 2022, the Asia Pacific region led the telecom enterprise telecom services market by generating the highest revenue share. There will be a growth in demand for enterprise telecom services due to the deployment of 5G networks throughout Asia and the Pacific. For businesses to create new applications and services, 5G networks will offer greater data rates and lower latency. In addition, with a growing number of devices connected to the web, there is an increasing demand for enterprise telecom services that can manage these devices, driving considerable growth in the IoT in the Asia Pacific region.
The major strategies followed by the market participants are Partnerships. Based on the Analysis presented in the Cardinal matrix; Verizon Communications, Inc. is the major forerunner in the Enterprise Telecom Services Market. Companies such as Comcast Corporation, AT&T, Inc., Cox Communications, Inc. are some of the key innovators in Enterprise Telecom Services Market.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include AT&T, Inc., Verizon Communications, Inc., Comcast Corporation, Charter Communications, Inc., Lumen Technologies, Inc., Cox Communications, Inc., Altice USA, Inc., Frontier Communications Parent, Inc., Windstream Holdings, Inc., and KT Corporation.
Strategies deployed in Enterprise Telecom Services Market
Feb-2023: Comcast collaborated with Nokia following which the former company is utilizing Nokia's 5G Software for supporting its mobile connectivity efforts. Following this collaboration, Nokia supplies its 5G standalone Core comprising Packet Core, ultra-low latency capabilities, zero-touch automation, consulting services, and operations software. Comcast provides enhanced 5G access to customers in the United States through using Citizens Broadband Radio Service (CBRS) and 600 MHz spectrum, with the help of these offerings.
Feb-2023: AT&T came into collaboration with ServiceNow, a software company that develops a cloud computing platform, for a new telecom offering that would help the partners and providers in managing their complex worldwide fiber and 5G network footprints. Following the collaboration, the former company provides strategic design and technical guidance to the latter company for the development of the Telecom Network Inventory. Telecom Network Inventory enables partners to simplify rising complex network environments and support network automation, together with creating a new revenue stream for the channel at a time when investments are being made in new networks.
Feb-2023: AT&T extended its collaboration with Frontier Communications following which AT&T implemented wireless infrastructure in Frontier central offices and integrated with Frontier's blazing fast fiber network. This would increase the wireless service's resilience, dependability, and speed for AT&T's customers. AT&T is the first tenant that rents space for Frontier's hyper-local offices, and it would use Frontier's fiber-optic network to link with its networked cell towers. The addition of Frontier's footprint to AT&T's current network will hasten the rollout of 5G.
Feb-2023: Cox Communications announced its collaboration with Intel and Future Technologies for designing and implementing end-to-end managed private network solutions for private and public sector commercial customers. Cox Private Networks were introduced in 2022 and utilize both fixed wireless and LTE/5G access. Together, the companies focus on solving the operational challenges related to end-to-end network solutions, augmenting the digital transformation journey, and delivering a better experience for customers, employees, and visitors.
Jan-2023: Cox Communications introduced Cox Mobile, a new mobile phone service nationally. This service is available to Cox Internet customers across the nation. Cox Mobile customers can access two simple data plans launched according to their needs and budgets - Gig Unlimited and Pay As You Gig.
Oct-2022: Altice announced an agreement with Vodafone Group to establish a joint venture named FibreCo, for deploying fiber-to-home to around 7 million homes in 6 years. Together, Altice's proven Fibre-to-the-Home construction skills and Vodafone's considerable next-generation network enabled the JV company to reach even more German consumers with gigabit connectivity.
Sep-2022: Comcast joined hands with Samsung Electronics following which the latter company would provide its 5G solutions to the former company. Following this partnership, Samsung supplies a 5G Radio Access Network (RAN) to Comcast for enhancing 5G connectivity for its customers.
Oct-2021: Verizon formed a partnership with AWS, a subsidiary of Amazon providing on-demand cloud computing platforms and APIs. Following the partnership, Verizon introduced private mobile edge computing for enterprises with AWS Outposts. Moreover, Verizon's private mobile edge compute solution with AWS Outposts is available for enterprise customers across the U.S. Moreover, Verizon 5G Edge with AWS Outposts can be considered a cloud computing platform that brings compute and storage services to the edge of the network on the customer premises. Verizon 5G Edge with AWS Outposts is a cloud computing infrastructure that offers computing and storage capabilities to customers' premises at the network's edge.
Oct-2021: Cox Communications completed the acquisition of the commercial services segment of Charlotte, N.C.-based Segra, one of the largest privately-held fiber infrastructure providers in the U.S. Through this acquisition, the company would strengthen its focus on strategic infrastructure investments and its ongoing commitment to the business services market.
Oct-2021: Comcast acquired Masergy, a software-defined networking services company. The acquisition aimed to boost Comcast's growth catering to large and mid-size enterprises, mainly U.S.-based organizations with multi-site global operations, and strengthen its overall channel distribution strategy.
Sep-2021: Lumen Technologies joined hands with U.S. Postal Service (USPS). The collaboration would strengthen and update its network services that support above 32,000 post offices and mail processing sites around the country. Under this collaboration, Lumen would offer the USPS safe, highly resilient broadband, wireless access, software-defined networking, and managed network services that improve how these locations connect, collaborate, and interact with around 900 crucial information technology applications.
Aug-2021: AT&T together with Cisco, launched 5G network capabilities for enhancing performance for Internet of Things applications in the US. AT&T Control Center powered by Cisco provides near real-time visibility of all the IoT devices on their network, to businesses. Moreover, it helps businesses in mitigating security risks, identify anomalies in data usage, and optimize traffic classification reporting. The addition of 5G opened the door for immense IoT connectivity that would create opportunities for transforming retail, making smart factories and autonomous vehicles a reality, and revolutionizing healthcare.
Jul-2021: AT&T formed a collaboration with Google, an American multinational technology company. Following the collaboration, the two companies introduced new solutions across AT&T's 5G and Google Cloud's edge computing offerings, including AT&T's on-premises Multi-access Edge Compute (MEC) solution, and AT&T Network Edge offerings through LTE, 5G, and wireline.
Jul-2021: Verizon Communications signed a partnership with Ericsson, a telecom company for expanding its U.S. 5G network. Under this partnership, Verizon would leverage Ericsson's diversified technology solutions for expanding its ultra-wideband 5G coverage. This comprises the Ericsson Spectrum Sharing and the Ericsson Cloud Radio Access Network, and the Massive MIMO.
Jul-2021: Verizon expanded its geographical footprint by making available its 5G Business Internet, a fixed-wireless Internet offering to parts of 42 U.S. cities. The offering is powered by 5G Ultra-Wideband and includes professional installation with no digging and a rapid timeline for deployment.
May-2021: Verizon partnered with RingCentral, a company that offers companies different cloud-based business communications solutions. Under this partnership, the two entities would jointly develop a unique co-branded service, RingCentral with Verizon, smooth integrated unified communications as a service (UCaaS) solution for enterprise businesses.
Apr-2021: Lumen Technologies extended its collaboration with T-Mobile for utilizing T-Mobile's 5G mobile network for accelerating Lumen's Edge Computing Platform. This would help enterprises in building, managing, and scaling applications efficiently across highly distributed environments. In addition, T-Mobile became Lumen's preferred wireless connectivity partner, providing all enterprises with a more adaptable and dependable connectivity solution.
Feb-2021: Lumen extended its partnership with VMware, an American cloud computing and virtualization technology company. Following this partnership, the two companies would accelerate the design, development, and delivery of edge computing and safer, work-from-anywhere solutions. Moreover, the integrated capabilities of the two entities would allow customers to provide enhanced experiences for any application, to any device, from the global cloud core to the distributed network edge.
Market Segments covered in the Report:
By Transmission
By Vertical
By Enterprise Size
By Service
By Geography
Companies Profiled
Unique Offerings from KBV Research
List of Figures