Zocdoc:第一印象 (2023年)

鑑于当今医疗保健市场持续面临的人员配置挑战，医疗保健提供者组织正在寻找能够产生新业务并减轻调度负担的工具。此外，当今患者的首要任务是能够在线自行安排。Zocdoc 旨在通过其基于云的预订平台满足医疗保健提供者和患者当前的需求。

本报告以Zocdoc所提供的医疗用调度平台为焦点，提供使用该平台的客户的第一印象、客户体验和满意度等调查。

目录

第1章 Zocdoc:客户体验 (CX) - 第一印象

第2章 考虑要点

第3章 Zocdoc:企业简介

第4章 解决方案的技术规格 (Zocdoc提供)

Given the staffing challenges that persist in today's healthcare market, provider organizations want tools that generate new business and alleviate their scheduling burden. Additionally, a top priority for patients today is the ability to self-schedule online. Zocdoc aims to meet the current needs of both provider organizations and patients through a cloud-based booking platform. This report examines customer experience and satisfaction with Zocdoc's platform.

Table of Contents

1. Zocdoc Customer Experience: An Initial Look

2. Points to Ponder

3. Zocdoc: Company Profile at a Glance

4. Solution Technical Specifications (provided by Zocdoc)