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全球自助售票机市场：2023年至2028年预测
市场调查报告书
商品编码
1410221

全球自助售票机市场：2023年至2028年预测

Global Self-Service Ticket Machines Market - Forecasts from 2023 to 2028
出版日期: | 出版商: Knowledge Sourcing Intelligence | 英文 133 Pages | 商品交期: 最快1-2个工作天内

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简介目录

全球自助售票机市场预计在预测期内将以5.71%的年复合成长率成长，市场规模从2021年的71,390亿美元成长到2028年的105.28亿美元。

电子售票机和互动亭是全球自助售票产业使用的技术先进的设备之一。自助售票机产业受到几个重要因素的影响，例如对自动化自助服务设备、无线连接、技术进步和远端系统管理的需求。

提高自动化程度和技术采用率

自助售票机市场是由自动化驱动的。自助服务技术产业不断扩展，能够透过云端基础的网路即时发送通知。远端系统管理功能可确保设备可靠运作并有助于降低维护成本。自助服务亭不仅仅是资讯中心。一个全面的网路连线购物助手，让客户可以建立购物清单、探索选项、寻找产品和付款。它还帮助客户分析消费行为并鼓励社交媒体参与。根据 Census.Gov 的数据，提高生产业务品质是技术型组织中 68% 至 80% 的员工最常被提及的动机。与其他技术相比，人工智慧和机器人技术将自动化作为动机的使用者比例最高（在技术支援的组织中，分别有 54% 和 66% 的员工）。

政府投资成长

政府首席资讯长认识到需要最尖端科技能力来大规模提供变革性的公民体验。政府 CIO 声称在 74% 的案例中提高了业务理解。需要一个安全、可扩展、云端基础的平台来支援成长、数位化和对卓越营运的关注。此外，2023 年 4 月，IIT 坎普尔新兴企业获得了 TDB-DST 贷款和 4,120 万卢比的 TDB 支持，用于将製造自动化的机器视觉和机器人系统商业化。

英国自助售票机市场预计将稳定成长。

电子售票机等自助售票机可对电子客票、纸本客票、智慧卡、储值卡等收费。这种自动售票机透过减少客户等待时间来改善票务服务的整体流程，并提供客户可以完成交易的电子平台。此类机器在旅行、娱乐、零售和其他应用中需求量很大，因为它们简单且节省时间。英国国内旅游趋势增加，这对该国自助售票机市场的成长有利。例如，根据 VisitBritain 的数据，2023 年英国第一季英国居住者在国内旅行的平均支出为 266 英镑，比 2022 年第一季的 234 英镑增长了 12%。

主要企业提供的产品

各大公司的各种联盟和产品创新正在导致自助售票机市场的扩大。例如，2021年5月，北方铁路推出了多项计划，为消费者提供更好的购票选择。作为全面现代化工作的一部分，铁路营运商承诺在其网路上安装 600 台新的自助​​售票机，但实际上又安装了 621 台。整个英格兰北部的 400 多个车站正在安装北部最先进的触控萤幕设备，该计划耗资 1700 万英镑。蒂沃利花园与乐高乐园一起是丹麦最着名的主题乐园。这18台自助售票机由Cammax为蒂沃利花园设计、製造和安装，整合了关键技术。仿照 19 世纪丹麦士兵设计的自助售票机用于收取预订门票并接受入场费。该自助终端对公园外排队产生了重大影响，提高了消费者的整体满意度，提高了游客数量，并显着增加了公园收入。

市场开拓的主要进展

2023 年，Lietuvos Geleinkli 集团旗下的客运公司 LTG Link 在该国最繁忙的火车站安装了最先进的自动售票机。这台自动售票机是应LTG Link的要求，由Mera Systemy和波兰Mera-Serwis共同生产的。赢得约 170 万欧元公共采购的供应商製造了 33 台自动售票机，安装了监控系统，提供了系统支持，并在运营期间提供了持续监控。 2022年8月，LEON宣布推出「自助咖啡」亭。此外，2021 年 6 月，Worldline 和 Evoke Creative 合作设计了一个自助服务亭，以改善整体铁路客户体验。设计的原型将在盖特威克机场的戈维亚泰晤士联线铁路上安装和测试。

目录

第一章简介

  • 市场概况
  • 市场定义
  • 调查范围
  • 市场区隔
  • 货币
  • 先决条件
  • 基准年和预测年时间表

第二章调查方法

  • 调查资料
  • 先决条件

第三章执行摘要

  • 研究亮点

第四章市场动态

  • 市场驱动因素
  • 市场抑制因素
  • 波特五力分析
  • 产业价值链分析

第五章全球自助售票机市场：依产品

  • 介绍
  • 电子资讯亭
  • 电子票

第 6 章：全球自助售票机市场：依最终用户分类

  • 介绍
  • 旅行
  • 娱乐
  • 零售
  • 其他的

第七章全球自助售票机市场：依地区

  • 介绍
  • 北美洲
    • 美国
    • 加拿大
    • 墨西哥
  • 南美洲
    • 巴西
    • 阿根廷
    • 其他的
  • 欧洲
    • 英国
    • 德国
    • 义大利
    • 西班牙
    • 其他的
  • 中东/非洲
    • 以色列
    • 沙乌地阿拉伯
    • 其他的
  • 亚太地区
    • 中国
    • 日本
    • 印度
    • 澳洲
    • 韩国
    • 台湾
    • 泰国
    • 印尼
    • 其他的

第八章竞争环境及分析

  • 主要企业及策略分析
  • 市场占有率分析
  • 合併、收购、协议和合作

第九章 公司简介

  • Scheidt and Bachmann GmbH
  • Genfare（SPX Technologies）
  • ICA Traffic
  • Xerox Corporation
  • Omron Corporation
  • Diebold Nixdorf
  • IER（Calix）
  • Ducati Energia（The Ducati Group）
  • Sigma SpA
  • GRG Banking
简介目录
Product Code: KSI061610752

The global self-service ticket machines market is expected to grow at a compound annual growth rate of 5.71% over the forecast period to reach a market size of US$10.528 billion in 2028 from US$7,139 billion in 2021.

The electronic ticket vending machines and interactive kiosks used in the worldwide self-service ticket machine industry are among some of the technology-driven devices. The industry for self-service ticket machines is influenced by several significant factors, including the need for automated and self-service devices, wireless connectivity, technical advancements, and remote administration.

Increasing adoption of automation and technology

The self-service ticket machines market is driven by automation. The self-service technology industry is expanding due to the capacity to deliver real-time notifications via a cloud-based network. The equipment functions reliably owing to the remote management capabilities, which also help keep maintenance costs down. Self-service kiosks are not merely resource centers for information. These internet-connected, all-inclusive shopping assistants let customers create shopping lists, think through options, find things, and pay for goods. They also help customers analyze consumer behavior and encourage social media participation. According to Census. Gov, the most frequent motive cited by 68% to 80% of workers at technology-using organizations is enhancing the quality of production operations. In comparison to other technologies, AI and robotics have the largest percentage of users who cite automation as a reason for motivation (54% and 66% of workers in technology-using organizations, respectively).

Growth in government investments

Government CIOs are aware of the need for cutting-edge technological capabilities to provide transformative citizen experiences at scale. Government CIOs claim to have improved their business understanding in 74% of cases. A secure and scalable cloud-based platform is desired to support the emphasis on growth, digitalization, and operational excellence. Furthermore, in April 2023, a Startup from IIT Kanpur received TDB-DST financing and 4.12 crores in TDB assistance for commercializing Machine Vision and Robotics Systems for Automation in the Manufacturing Industry.

It is projected that the global self-service ticket machines market in the UK will grow steadily.

Self-service ticket machines such as e-kiosk produce electronic or paper tickets or recharge smart or stored value cards. Such machines enhance the overall process of ticketing services by reducing the waiting of customers and also provide an e-platform where customers can complete their transactions. Owing to the ease and time savings such machines are finding great demand in travel, entertainment, and retail applications. The United Kingdom is witnessing an increase in its trend of domestic travelling which has provided a positive scope for the self-service ticket machines market growth in the country. For instance, according to VisitBritain (British Tourist Authority), in Q1 of 2023, the average expenditure on domestic trips by British residents stood at £266 per domestic trip which represented an increase of 12% over £234 for Q1 of 2022.

Products offered by key players

Various collaborations and product innovations by major players are leading to the self-service ticket machines market expansion. For instance, in May 2021, to provide its consumers with a better means of purchasing tickets, Northern Railways introduced several schemes. As part of a comprehensive modernization effort, the train operator promised to install 600 new self-service ticketing machines throughout the network, but instead installed 621 more units. More than 400 stations in the north of England have Northern's cutting-edge touch-screen devices owing to a £17 million project. Along with Legoland, another well-known theme park in the country, Tivoli Gardens is among Denmark's most visited tourist destinations. 18 self-serve ticket machines were designed, manufactured, and installed by Cammax integrating Key Technology for Tivoli Gardens. The self-serve ticket machines, which are fashioned like Danish soldiers from the nineteenth century, may be used to collect reserved tickets and also accept payment for park admission. The kiosks have had a significant influence on lineups outside the park, improved consumer happiness overall, boosted attendance, and significantly increased park income.

Market Key Developments

  • In 2023, the passenger transport firm LTG Link, owned by the Lietuvos Geleinkli Group, set up cutting-edge ticket machines in the nation's railway stations with the most passenger traffic. The ticket machines were produced by the joint Polish business Mera Systemy and Mera-Serwis following the request of LTG Link. 33 ticket machines were produced, a monitoring and control system was installed, system support was provided, and there was ongoing supervision during the operational term owing to the vendors that won the almost 1.7 million euro public procurement.
  • In August 2022, LEON announced the launch of its "Self-Service Coffee" kiosk which would be employed across 68 service stations across the UK. Furthermore, in June 2021, Worldline and Evoke Creative joined forces to design a self-service kiosk that would improve the overall rail customer experience. The prototype designed would be installed and tested at the Govia Thameslink Railway at Gatwick Airport.

Segmentation:

By Product

  • E-Kiosk
  • E-Ticket

By End-User

  • Travel
  • Entertainment
  • Retail
  • Others

By Geography

  • North America
  • United States
  • Canada
  • Mexico
  • South America
  • Brazil
  • Argentina
  • Others
  • Europe
  • UK
  • Germany
  • Italy
  • Spain
  • Others
  • Middle East and Africa
  • Israel
  • Saudi Arabia
  • Others
  • Asia Pacific
  • China
  • Japan
  • India
  • Australia
  • South Korea
  • Taiwan
  • Thailand
  • Indonesia
  • Others

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. Market Overview
  • 1.2. Market Definition
  • 1.3. Scope of the Study
  • 1.4. Market Segmentation
  • 1.5. Currency
  • 1.6. Assumptions
  • 1.7. Base, and Forecast Years Timeline

2. RESEARCH METHODOLOGY

  • 2.1. Research Data
  • 2.2. Assumptions

3. EXECUTIVE SUMMARY

  • 3.1. Research Highlights

4. MARKET DYNAMICS

  • 4.1. Market Drivers
  • 4.2. Market Restraints
  • 4.3. Porter's Five Force Analysis
    • 4.3.1. Bargaining Power of Suppliers
    • 4.3.2. Bargaining Power of Buyers
    • 4.3.3. Threat of New Entrants
    • 4.3.4. Threat of Substitutes
    • 4.3.5. Competitive Rivalry in the Industry
  • 4.4. Industry Value Chain Analysis

5. GLOBAL SELF-SERVICE TICKET MACHINES MARKET BY PRODUCT

  • 5.1. Introduction
  • 5.2. E-Kiosk
  • 5.3. E-Ticket

6. GLOBAL SELF-SERVICE TICKET MACHINES MARKET BY END-USER

  • 6.1. Introduction
  • 6.2. Travel
  • 6.3. Entertainment
  • 6.4. Retail
  • 6.5. Others

7. GLOBAL SELF-SERVICE TICKET MACHINES MARKET BY GEOGRAPHY

  • 7.1. Introduction
  • 7.2. North America
    • 7.2.1. United States
    • 7.2.2. Canada
    • 7.2.3. Mexico
  • 7.3. South America
    • 7.3.1. Brazil
    • 7.3.2. Argentina
    • 7.3.3. Others
  • 7.4. Europe
    • 7.4.1. UK
    • 7.4.2. Germany
    • 7.4.3. Italy
    • 7.4.4. Spain
    • 7.4.5. Others
  • 7.5. Middle East and Africa
    • 7.5.1. Israel
    • 7.5.2. Saudi Arabia
    • 7.5.3. Others
  • 7.6. Asia Pacific
    • 7.6.1. China
    • 7.6.2. Japan
    • 7.6.3. India
    • 7.6.4. Australia
    • 7.6.5. South Korea
    • 7.6.6. Taiwan
    • 7.6.7. Thailand
    • 7.6.8. Indonesia
    • 7.6.9. Others

8. COMPETITIVE ENVIRONMENT AND ANALYSIS

  • 8.1. Major Players and Strategy Analysis
  • 8.2. Market Share Analysis
  • 8.3. Mergers, Acquisitions, Agreements, and Collaborations

9. COMPANY PROFILES

  • 9.1. Scheidt and Bachmann GmbH
  • 9.2. Genfare (SPX Technologies)
  • 9.3. ICA Traffic
  • 9.4. Xerox Corporation
  • 9.5. Omron Corporation
  • 9.6. Diebold Nixdorf
  • 9.7. IER (Calix)
  • 9.8. Ducati Energia (The Ducati Group)
  • 9.9. Sigma SpA
  • 9.10. GRG Banking