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情感人工智慧市场-2024年至2029年预测Emotional AI Market - Forecasts from 2024 to 2029 |
情感人工智慧市场预计将以 13.19% 的复合年增长率成长,从 2022 年的 294.12 亿美元增加到 2029 年的 700.33 亿美元。
情感人工智慧是指利用软体应用程式和人类智慧来分析和解释使用者的情感。它可以破解脸部动作、分析声音调变并检测身体动作以深入了解您的情绪。 AI技术的软体和功能的技术进步导致了这项功能在AI市场的采用。情感人工智慧可以大大帮助企业了解使用者及其偏好。接收情感回馈的能力有助于公司改进产品以满足使用者需求。随着各领域对情感人工智慧的需求不断增加,情感人工智慧市场预计将扩大。
市场驱动力
全球主要企业都在投资开发成功的人工智慧辅助对话聊天机器人,以产生更高的收益和报酬率。例如,苹果正在添加和增强其语音援助聊天机器人 Siri 的功能,以便为客户提供更好的体验。消费者对创新聊天机器人的兴趣日益浓厚,促使企业投资并探索新的聊天机器人产品。透过在人工智慧辅助聊天机器人中采用情感人工智慧,您可以更了解使用者所经历的情绪,并提高聊天机器人的整体功能和效能。因此,情感AI在聊天机器人设计中的运用将是推动情感AI市场开拓的关键因素。
在学校和课堂活动中采用情感人工智慧,为了解教学环境和课堂上幼儿的情感健康提供了机会。例如,Find Solutions AI 正在与香港的一所学校合作,透过分析脸部肌肉运动来解读小学生情绪的负面和正面变化。这使得教师和学校可以检查学生是否在课堂上集中註意力并理解课程内容。因此,考虑到推动情绪人工智慧软体需求的关键因素,可以预测情绪人工智慧市场将在预测期内见证市场扩张。
预计北美地区将出现显着成长
北美在情感人工智慧市场中占有重要份额,并且在预测期内占有重要份额,因为北美领先的科技公司正在积极投资于包括情感人工智慧在内的所有领域的人工智慧软体的创新新开发。 。谷歌、IBM、微软和苹果等公司不断努力改进其产品系列併更好地服务客户。为了改善客户体验,他们正在将人工智慧软体扩展到会话聊天机器人和情绪检测领域。这些发展应用于客户服务、对话式聊天机器人和游戏领域。因此,考虑到北美对情感人工智慧的高投资以及多个细分领域对人工智慧的需求,预计北美人工智慧市场在预测期内将出现显着扩张。
市场挑战
情感人工智慧软体产生偏见和不准确情感的风险很高。情绪人工智慧软体分析您的肢体语言、脸部表情和言语,以了解您的情绪状态。除此之外,情感AI应用只能模仿情感,不具备自己产生情感的能力。拥有情绪可以让人类更理解其他人所感受到的情绪。因此,情绪AI有时会侦测到错误的情绪,通常无法使用自己的情绪与客户互动。随着人工智慧技术的进一步研发和进步,可能会在很大程度上克服这些限制,但在这种发展发生之前,情感人工智慧市场可能会面临一些客户群的阻力和怀疑。
The emotional AI market is projected to grow at a CAGR of 13.19% to reach US$70.033 billion in 2029 from US$29.412 billion in 2022.
Emotional AI refers to the use of software applications and human intelligence to analyze and interpret the emotions of the user. It decodes facial movements, analyzes voice modulation, and detects body movements to offer insight into the emotions of the user. The technological advancements in artificial intelligence technology software and features have resulted in the adoption of this feature in the AI market. Emotional AI is very helpful for companies to understand their users and their preferences. The feature of receiving emotional feedback can help companies to work on improving their products to satisfy the requirements of their users. The rising demand for emotional AI across different sectors shall result in the expansion of the emotional AI market.
Market Drivers
Major companies across the planet are investing in developing successful AI-assisted conversational chatbots to generate higher revenue and profit margin. For instance, Apple has been adding and enhancing the features of its voice assistance chatbot Siri to offer a better experience to its customers. The growing interest in consumers for innovative chatbots is encouraging companies to invest in and research new chatbot products. The adoption of emotional AI into AI-assisted chatbots can improve the overall functioning and performance of the chatbots by gaining better knowledge about the emotions experienced by their users. Therefore, the utilization of emotional AI in designing chatbots shall be a key factor in enforcing developments in the emotional AI market.
The adoption of emotional artificial intelligence in the activities of schools and classrooms provides an opportunity of understanding the class environment and the emotional well-being of the children in the classroom. For instance, Find Solutions AI has collaborated with schools in Hong Kong to interpret the negative and positive changes in the emotions of school children by analyzing their facial muscle movements. This can help the teachers and school check whether the students are able to concentrate in class and understand the content of the teachings. Therefore, considering the key factors driving demand for emotional AI software, it can be anticipated that the emotional AI market will experience market expansion over the forecast period.
North America is expected to grow at a significant rate
North America is projected to hold a considerable share in the emotional AI market and is expected to grow as a significant rate during the forecast period as leading technology companies in North America are actively investing to innovate new developments in artificial intelligence software in all fields including emotional AI. Companies like Google, IBM, Microsoft, and Apple are constantly striving to improve their product portfolio and offer better services to their customers. To enhance the customer experience, they have been expanding artificial intelligence software into conversational chatbots and emotion detection fields. These developments are being applied in customer service, conversational chatbots, and gaming sectors. Therefore, considering the high amount of investment into emotional AI and the demand for AI across a few sectors in North America, it can be anticipated that the North American AI market will demonstrate significant expansion over the forecast period.
Market Challenges
There is a high risk of biased and inaccurate emotional reading by emotional AI software. Emotional AI software analyses the body language, facial expressions, and words of the user to get an understanding of the emotional state of the user. Apart from this, emotional artificial intelligence applications can only mimic emotions and do not possess the capability of producing emotions on their own. The possession of emotions by humans helps them develop a better understanding of the emotions felt by other humans. As a result of this, the emotional AI might sometimes detect incorrect emotions and are generally not able to interact with its customers using its own emotions. With further research and advancements in AI technology, it might be possible to overcome these limitations to a large extent, but until such developments, the emotional AI market might face resistance and skepticism from a fraction of its customer base.