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市场调查报告书
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1661866

云端託管服务市场：全球趋势、预测和竞争分析（至 2031 年）

Cloud Managed Services Market Report: Trends, Forecast and Competitive Analysis to 2031
出版日期: | 出版商: Lucintel | 英文 150 Pages | 商品交期: 3个工作天内

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简介目录

全球云端託管服务市场的未来预计将为 BFSI、通讯、IT、政府和公共部门、医疗保健和生命科学、零售和消费品、製造业以及能源和公共产业市场提供机会。预计到 2031 年全球云端託管服务市场规模将达到 2,551 亿美元，2025 年至 2031 年的复合年增长率为 14.0%。该市场的关键驱动因素是各个垂直行业对云端应用的需求不断增长、COVID-19 疫情期间云端采用率不断提高、以及由于云端服务成本下降而实现的超强扩展能力。

  • Lucintel 表示，根据服务类型，託管通讯和协作服务预计将在预测期内经历最高成长。
  • 按最终用途划分，零售和消费品预计仍将占据最大的份额。
  • 根据地区，预计亚太地区将在预测期内实现最高成长。

云端託管服务市场的策略性成长机会

云端託管服务的策略性成长机会由技术进步和不断变化的市场需求推动。初级应用已成为产业成长和创新的关键领域。

  • 整合人工智慧和机器学习：将人工智慧和机器学习整合到云端託管服务中为增强自动化和分析提供了机会。这使企业能够优化业务、改善决策并获得竞争优势。
  • 多重云端和混合解决方案的兴起：多重云端和混合云端策略的成长为提供者提供整合解决方案创造了更多机会。这些策略可协助公司避免供应商锁定，并使其 IT 环境更加灵活、更具弹性。
  • 开发边缘运算解决方案：边缘运算的兴起为云端供应商提供支援即时资料处理和低延迟应用的解决方案创造了机会。这对于物联网、智慧城市和自主系统等产业尤其重要。
  • 增强的云端安全性和合规性服务：随着安全性和合规性成为主要关注点，对进阶安全功能和合规性工具的需求也日益增长。提供者可以透过提供确保资料保护和法规遵循的解决方案来满足这一需求。
  • 云端原生技术和服务：容器和微服务等云端原生技术的采用为供应商创造了成长机会。这些技术使云端应用程式的部署更快、扩充性更强、管理更好。

像这样的策略性成长机会正在塑造云端託管服务的未来。专注于人工智慧整合、多重云端策略、边缘运算、安全和云端原生技术，使供应商能够推动创新并满足竞争激烈的市场中企业不断变化的需求。

云端託管服务市场驱动因素与挑战

云端託管服务市场受到各种技术、经济和监管因素的影响。这些市场驱动因素和挑战影响服务的采用、创新和整体市场动态。

云端託管服务市场受以下因素驱动：

  • 技术进步：人工智慧和自动化等云端技术的不断创新正在推动对託管服务的需求。这些技术进步透过提高业务效率、扩充性和高阶分析能力，使云端解决方案对企业越来越有吸引力。
  • 越来越多地采用云端解决方案：业务营运对云端解决方案的依赖性越来越强，推动了对託管服务的需求。企业正在将更多的工作负载转移到云端，以获得灵活性、节省成本和增强协作能力等好处。
  • 注重成本效益：越来越多的企业正在寻找具有成本效益的 IT 解决方案，这推动了云端託管服务的采用。透过提供可扩展的解决方案，供应商减少了与传统IT基础设施相关的大量资本和营运支出的需求。
  • 监管合规性要求：日益严格的资料保护和合法令遵循正在推动对确保遵守法律和行业标准的託管服务的需求。供应商正在投资合规工具和功能以满足这些不断变化的需求。
  • 增强安全性的需求：人们对网路安全和资料外洩的担忧日益加剧，推动了对云端託管服务中强大安全功能的需求。提供者采用先进的安全措施加强其服务，以保护敏感资讯并与客户建立信任。

云端託管服务市场面临的挑战是：

  • 资料隐私和安全风险：确保资料资料和安全仍然是一项重大挑战。提供者必须不断解决漏洞并实施先进的安全措施，以防止违规并遵守法规。
  • 多重云端环境的复杂性：管理多重云端环境很复杂，并且在整合、相容性和互通性方面带来了挑战。提供者必须提供可简化管理并实现跨不同云端平台无缝操作的解决方案。
  • 监管合规问题：应对多样化和不断变化的监管环境是一项挑战。提供者必须及时了解不断变化的法规并实施必要的合规措施。

云端託管服务市场面临的驱动因素和挑战凸显了持续创新和适应的必要性。虽然技术进步和对具有成本效益、安全解决方案的不断增长的需求是关键驱动因素，但安全性、复杂性和法规遵从性方面的挑战需要策略管理来保持成长和竞争力。

目录

第一章执行摘要

第 2 章全球云端託管服务市场：市场动态

  • 简介、背景和分类
  • 供应链
  • 产业驱动因素与挑战

第 3 章 市场趋势与预测分析（2019-2031）

  • 宏观经济趋势（2019-2024）与预测（2025-2031）
  • 全球云端託管服务市场趋势（2019-2024 年）与预测（2025-2031 年）
  • 全球云端託管服务市场按服务类型划分
    • 资安管理服务
    • 主机服务
    • 託管基础设施服务
    • 託管通讯和协作服务
    • 行动化运营服务
    • 託管业务服务
  • 全球云端託管服务市场按组织规模划分
    • 中小型企业
    • 大型企业
  • 全球云端管理服务市场（按最终用途划分）
    • BFSI
    • 通讯
    • IT
    • 政府和公共部门
    • 医疗保健和生命科学
    • 零售和消费品
    • 製造业
    • 能源与公共产业
    • 其他的

第 4 章。

  • 云端管理服务市场（按区域）
  • 北美云端託管服务市场
  • 欧洲云端管理服务市场
  • 亚太地区云端託管服务市场
  • 世界其他地区的云端託管服务市场

第五章 竞争分析

  • 产品系列分析
  • 营运整合
  • 波特五力分析

第六章 成长机会与策略分析

  • 成长机会分析
    • 全球云端託管服务市场成长机会（按服务类型）
    • 全球云端託管服务市场成长机会（按组织规模）
    • 全球云端託管服务市场成长机会（按最终用途划分）
    • 全球云端託管服务市场成长机会（按区域划分）
  • 全球云端託管服务市场的新趋势
  • 战略分析
    • 新产品开发
    • 全球云端管理服务市场的容量扩张
    • 全球云端託管服务市场的合併、收购和合资企业
    • 认证和许可

第七章主要企业简介

  • IBM
  • Ericsson
  • Cisco
  • Fujitsu
  • Accenture
  • AWS
  • NTT DATA
  • Infosys
  • HPE
  • NEC
简介目录

The future of the global cloud managed services market looks promising with opportunities in the BFSI, telecom, IT, government & public sector, healthcare & life sciences, retail & consumer goods, manufacturing, and energy & utility markets. The global cloud managed services market is expected to reach an estimated $255.1 billion by 2031 with a CAGR of 14.0% from 2025 to 2031. The major drivers for this market are the increased demand for cloud applications across various fields, heightened cloud adoption during the COVID-19 pandemic, and the ability for hyper-scaling along with lower cloud service costs.

  • Lucintel forecasts that, within the service type category, managed communication & collaboration services are expected to witness the highest growth over the forecast period.
  • Within the end use industry category, retail & consumer goods will remain the largest segment.
  • In terms of regions, APAC is expected to witness the highest growth over the forecast period.

Gain valuable insights for your business decision with our comprehensive 150+ page report.

Emerging Trends in the Cloud Managed Services Market

The cloud managed services landscape is undergoing a significant transformation driven by technological advancements and evolving business needs. Key trends are reshaping how companies approach cloud solutions, with a focus on automation, security, and specialized services.

  • Increased Adoption of AI and Machine Learning: AI and machine learning are being integrated into cloud managed services to enhance automation and predictive analytics. This trend enables businesses to optimize operations, improve decision-making, and gain deeper insights from their data.
  • Growth of Multi-Cloud and Hybrid Cloud Strategies: Organizations are increasingly adopting multi-cloud and hybrid cloud environments to enhance flexibility and avoid vendor lock-in. These strategies allow businesses to leverage the strengths of various cloud providers while maintaining control over their data and applications.
  • Focus on Cloud Security and Compliance: With rising concerns about data breaches and regulatory compliance, cloud service providers are investing heavily in advanced security measures. Enhanced encryption, identity management, and compliance tools are becoming standard to protect sensitive information and ensure regulatory adherence.
  • Expansion of Edge Computing Integration: The integration of edge computing with cloud managed services is growing, driven by the need for real-time data processing and reduced latency. This trend supports applications in IoT, smart cities, and autonomous systems, offering faster and more efficient cloud services.
  • Emergence of Cloud-Native Technologies: Cloud-native technologies, including containerization and microservices, are gaining traction as businesses seek more agile and scalable solutions. These technologies facilitate faster deployment, greater flexibility, and improved management of cloud applications.

These emerging trends are transforming cloud managed services by enhancing automation, security, and flexibility. The integration of AI, multi-cloud strategies, and edge computing is reshaping how businesses deploy and manage cloud resources, driving innovation and efficiency in the industry.

Recent Developments in the Cloud Managed Services Market

Recent developments in cloud managed services reflect advancements in technology and shifting market demands. Key developments highlight the growing emphasis on security, automation, and specialized cloud solutions.

  • Enhanced Security Features: Cloud providers are implementing advanced security features, including AI-driven threat detection and enhanced encryption, to address increasing concerns about data breaches and compliance with regulations.
  • Growth of Multi-Cloud Solutions: The adoption of multi-cloud strategies is rising as businesses seek to optimize performance and avoid vendor lock-in. Providers are offering integrated solutions that facilitate seamless management across multiple cloud environments.
  • Expansion of Edge Computing Capabilities: Cloud managed services are integrating edge computing to support real-time data processing and reduce latency. This development is particularly beneficial for applications in IoT and smart infrastructure.
  • Advancements in Automation and AI: Automation and AI technologies are increasingly embedded in cloud managed services to streamline operations, improve efficiency, and enhance decision-making through advanced analytics and predictive capabilities.
  • Increased Focus on Compliance and Regulatory Adherence: As regulations become more stringent, cloud providers are enhancing their compliance capabilities. New solutions and tools are being developed to ensure adherence to data protection and privacy laws.

These developments are driving significant changes in the cloud managed services market, emphasizing improved security, flexibility, and compliance. The integration of advanced technologies and strategies is enhancing the value and efficiency of cloud solutions for businesses.

Strategic Growth Opportunities for Cloud Managed Services Market

Strategic growth opportunities in cloud managed services are driven by advancements in technology and evolving market demands. Key applications are emerging as significant areas for growth and innovation in the industry.

  • AI and Machine Learning Integration: Integrating AI and machine learning into cloud managed services offers opportunities for enhanced automation and analytics. This allows businesses to optimize operations, improve decision-making, and gain competitive advantages.
  • Expansion of Multi-Cloud and Hybrid Solutions: The growth of multi-cloud and hybrid cloud strategies presents opportunities for providers to offer integrated solutions. These strategies help businesses avoid vendor lock-in and achieve greater flexibility and resilience in their IT environments.
  • Development of Edge Computing Solutions: The rise of edge computing creates opportunities for cloud providers to offer solutions that support real-time data processing and low-latency applications. This is particularly relevant for industries such as IoT, smart cities, and autonomous systems.
  • Enhanced Cloud Security and Compliance Services: As security and compliance become critical concerns, there is a growing demand for advanced security features and compliance tools. Providers can capitalize on this demand by offering solutions that ensure data protection and regulatory adherence.
  • Cloud-Native Technologies and Services: The adoption of cloud-native technologies, such as containers and microservices, presents growth opportunities for providers. These technologies enable faster deployment, greater scalability, and improved management of cloud applications.

These strategic growth opportunities are shaping the future of cloud managed services. By focusing on AI integration, multi-cloud strategies, edge computing, security, and cloud-native technologies, providers can drive innovation and meet the evolving needs of businesses in a competitive market.

Cloud Managed Services Market Driver and Challenges

The cloud managed services market is influenced by a range of technological, economic, and regulatory factors. These drivers and challenges impact service adoption, innovation, and overall market dynamics.

The factors responsible for driving the cloud managed services market include:

  • Technological Advancements: Ongoing innovations in cloud technology, including AI and automation, drive demand for managed services. These advancements enhance operational efficiency, scalability, and the ability to leverage advanced analytics, making cloud solutions increasingly attractive to businesses.
  • Increased Adoption of Cloud Solutions: The growing reliance on cloud solutions for business operations fuels demand for managed services. Companies are moving more workloads to the cloud to benefit from flexibility, cost savings, and enhanced collaboration capabilities.
  • Focus on Cost Efficiency: Businesses are increasingly looking for cost-effective IT solutions, driving the adoption of cloud managed services. Providers offer scalable solutions that reduce the need for large capital investments and operational expenses associated with traditional IT infrastructure.
  • Regulatory Compliance Requirements: Stricter data protection and compliance regulations drive demand for managed services that ensure adherence to legal and industry standards. Providers are investing in compliance tools and features to meet these evolving requirements.
  • Demand for Enhanced Security: Growing concerns about cybersecurity and data breaches increase the need for robust security features in cloud managed services. Providers are enhancing their offerings with advanced security measures to protect sensitive information and build trust with customers.

Challenges in the cloud managed services market are:

  • Data Privacy and Security Risks: Ensuring data privacy and security remains a major challenge. Providers must continuously address vulnerabilities and implement advanced security measures to protect against breaches and comply with regulations.
  • Complexity of Multi-Cloud Environments: Managing multi-cloud environments can be complex, with challenges related to integration, compatibility, and interoperability. Providers must offer solutions that simplify management and ensure seamless operations across diverse cloud platforms.
  • Regulatory Compliance Issues: Navigating diverse and evolving regulatory landscapes presents challenges. Providers must stay updated with changing regulations and implement necessary compliance measures, which can be resource-intensive and complex.

The drivers and challenges facing the cloud managed services market highlight the need for ongoing innovation and adaptation. Technological advancements and increasing demand for cost-effective, secure solutions are key drivers, while challenges related to security, complexity, and regulatory compliance require strategic management to sustain growth and competitiveness.

List of Cloud Managed Services Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. Through these strategies cloud managed services companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the cloud managed services companies profiled in this report include-

  • IBM
  • Ericsson
  • Cisco
  • Fujitsu
  • Accenture
  • AWS
  • NTT DATA
  • Infosys
  • HPE
  • NEC

Cloud Managed Services by Segment

The study includes a forecast for the global cloud managed services market by service type, organization size, end use industry, and region.

Cloud Managed Services Market by Service Type [Analysis by Value from 2019 to 2031]:

  • Managed Security Services
  • Managed Network Services
  • Managed Infrastructure Services
  • Managed Communication & Collaboration Services
  • Managed Mobility Services
  • Managed Business Services

Cloud Managed Services Market by Organization Size [Analysis by Value from 2019 to 2031]:

  • SMEs
  • Large Enterprises

Cloud Managed Services Market by End Use [Analysis by Value from 2019 to 2031]:

  • BFSI
  • Telecom
  • IT
  • Government & Public Sector
  • Healthcare & Life Sciences
  • Retail & Consumer Goods

Manufacturing

  • Energy & Utilities
  • Other Verticals

Cloud Managed Services Market by Region [Analysis by Value from 2019 to 2031]:

  • North America
  • Europe
  • Asia Pacific
  • The Rest of the World

Country Wise Outlook for the Cloud Managed Services Market

Major players in the market are expanding their operations and forming strategic partnerships to strengthen their positions. The following highlights recent developments by major cloud-managed service providers in key regions: the USA, China, India, Japan, and Germany.

  • United States: In the U.S., major cloud service providers are expanding their offerings to include advanced AI and machine learning capabilities. Enhanced security features and hybrid cloud solutions are gaining traction, supporting a diverse range of industries in optimizing their digital infrastructures.
  • China: China is experiencing a surge in government-backed initiatives to enhance cloud infrastructure. Local firms are developing proprietary cloud solutions to meet regulatory requirements and boost data sovereignty while also integrating AI and big data analytics into their managed services.
  • Germany: Germany is focusing on strengthening cloud security and compliance. New regulations and partnerships are emerging to ensure that cloud services adhere to stringent data protection laws. Companies are increasingly adopting multi-cloud strategies to enhance resilience and flexibility.
  • India: In India, the cloud managed services market is growing rapidly due to increasing digital transformation initiatives. Providers are focusing on cost-effective solutions and expanding their service portfolios to include advanced analytics and automation tools to cater to small and medium-sized enterprises.
  • Japan: Japan is advancing cloud managed services with a focus on integrating IoT and edge computing. Companies are leveraging cloud technologies to support smart manufacturing and enhance operational efficiencies while also improving disaster recovery and business continuity strategies.

Features of the Global Cloud Managed Services Market

Market Size Estimates: Cloud managed services market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.

Segmentation Analysis: Cloud managed services market size by service type, organization size, end use, and region in terms of value ($B).

Regional Analysis: Cloud managed services market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different service type, organization size, end use, and regions for the cloud managed services market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the cloud managed services market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

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This report answers following 11 key questions:

  • Q.1. What are some of the most promising, high-growth opportunities for the cloud managed services market by service type (managed security services, managed network services, managed infrastructure services, managed communication & collaboration services, managed mobility services, and managed business services), organization size (SEMS and large enterprises), end use industry(BFSI, telecom, IT, government & public sector, healthcare & life sciences, retail & consumer goods, manufacturing, energy & utilities, and other verticals), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
  • Q.2. Which segments will grow at a faster pace and why?
  • Q.3. Which region will grow at a faster pace and why?
  • Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
  • Q.5. What are the business risks and competitive threats in this market?
  • Q.6. What are the emerging trends in this market and the reasons behind them?
  • Q.7. What are some of the changing demands of customers in the market?
  • Q.8. What are the new developments in the market? Which companies are leading these developments?
  • Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
  • Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
  • Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global Cloud Managed Services Market : Market Dynamics

  • 2.1: Introduction, Background, and Classifications
  • 2.2: Supply Chain
  • 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2019 to 2031

  • 3.1. Macroeconomic Trends (2019-2024) and Forecast (2025-2031)
  • 3.2. Global Cloud Managed Services Market Trends (2019-2024) and Forecast (2025-2031)
  • 3.3: Global Cloud Managed Services Market by Service Type
    • 3.3.1: Managed Security Services
    • 3.3.2: Managed Network Services
    • 3.3.3: Managed Infrastructure Services
    • 3.3.4: Managed Communication & Collaboration Services
    • 3.3.5: Managed Mobility Services
    • 3.3.6: Managed Business Services
  • 3.4: Global Cloud Managed Services Market by Organization Size
    • 3.4.1: SMEs
    • 3.4.2: Large Enterprises
  • 3.5: Global Cloud Managed Services Market by End Use
    • 3.5.1: BFSI
    • 3.5.2: Telecom
    • 3.5.3: IT
    • 3.5.4: Government & Public Sector
    • 3.5.5: Healthcare & Life Sciences
    • 3.5.6: Retail & Consumer Goods
    • 3.5.7: Manufacturing
    • 3.5.8: Energy & Utilities
    • 3.5.9: Other Verticals

4. Market Trends and Forecast Analysis by Region from 2019 to 2031

  • 4.1: Global Cloud Managed Services Market by Region
  • 4.2: North American Cloud Managed Services Market
    • 4.2.1: North American Market by Service Type: Managed Security Services, Managed Network Services, Managed Infrastructure Services, Managed Communication & Collaboration Services, Managed Mobility Services, and Managed Business Services
    • 4.2.2: North American Market by End Use Industry: BFSI, Telecom, IT, Government & Public Sector, Healthcare & Life Sciences, Retail & Consumer Goods, Manufacturing, Energy & Utilities, and Other Verticals
  • 4.3: European Cloud Managed Services Market
    • 4.3.1: European Market by Service Type: Managed Security Services, Managed Network Services, Managed Infrastructure Services, Managed Communication & Collaboration Services, Managed Mobility Services, and Managed Business Services
    • 4.3.2: European Market by End Use Industry: BFSI, Telecom, IT, Government & Public Sector, Healthcare & Life Sciences, Retail & Consumer Goods, Manufacturing, Energy & Utilities, and Other Verticals
  • 4.4: APAC Cloud Managed Services Market
    • 4.4.1: APAC Market by Service Type: Managed Security Services, Managed Network Services, Managed Infrastructure Services, Managed Communication & Collaboration Services, Managed Mobility Services, and Managed Business Services
    • 4.4.2: APAC Market by End Use Industry: BFSI, Telecom, IT, Government & Public Sector, Healthcare & Life Sciences, Retail & Consumer Goods, Manufacturing, Energy & Utilities, and Other Verticals
  • 4.5: ROW Cloud Managed Services Market
    • 4.5.1: ROW Market by Service Type: Managed Security Services, Managed Network Services, Managed Infrastructure Services, Managed Communication & Collaboration Services, Managed Mobility Services, and Managed Business Services
    • 4.5.2: ROW Market by End Use Industry: BFSI, Telecom, IT, Government & Public Sector, Healthcare & Life Sciences, Retail & Consumer Goods, Manufacturing, Energy & Utilities, and Other Verticals

5. Competitor Analysis

  • 5.1: Product Portfolio Analysis
  • 5.2: Operational Integration
  • 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

  • 6.1: Growth Opportunity Analysis
    • 6.1.1: Growth Opportunities for the Global Cloud Managed Services Market by Service Type
    • 6.1.2: Growth Opportunities for the Global Cloud Managed Services Market by Organization Size
    • 6.1.3: Growth Opportunities for the Global Cloud Managed Services Market by End Use Industry
    • 6.1.4: Growth Opportunities for the Global Cloud Managed Services Market by Region
  • 6.2: Emerging Trends in the Global Cloud Managed Services Market
  • 6.3: Strategic Analysis
    • 6.3.1: New Product Development
    • 6.3.2: Capacity Expansion of the Global Cloud Managed Services Market
    • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Cloud Managed Services Market
    • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

  • 7.1: IBM
  • 7.2: Ericsson
  • 7.3: Cisco
  • 7.4: Fujitsu
  • 7.5: Accenture
  • 7.6: AWS
  • 7.7: NTT DATA
  • 7.8: Infosys
  • 7.9: HPE
  • 7.10: NEC