外包NOC服务市场报告：趋势、预测与竞争分析（至2031年）

全球外包NOC服务市场前景光明，通讯NOC服务、企业NOC服务、医疗NOC服务市场都存在机会。预计全球外包 NOC 服务市场从 2025 年到 2031 年的复合年增长率将达到 25.1%。该市场的主要驱动力是网路安全需求的不断增长、云端服务的日益普及以及远端监控需求的不断增长。

• 根据类型，Lucintel 预测，由于对先进自动化和安全性的需求不断增加，下一代网路 NOC 服务将在预测期内实现高速成长。
• 从应用角度来看，由于网路需求不断增长，通讯NOC 服务预计将实现最大成长。
• 按地区划分，由于通讯业者的扩张，预计北美将在预测期内经历最高的成长。

外包NOC服务市场的新趋势

在技​​术进步、成本效率需求以及对网路安全日益关注的推动下，外包 NOC 服务市场出现了几个新趋势。这些趋势正在重塑产业格局并为各个产业创造新的机会。

• 人工智慧与自动化的融合：人工智慧与自动化融入NOC服务是最重要的趋势之一。这使得主动网路监控、更快的事件回应和提高营运效率成为可能，减少了过程中的人工干预和人为错误。
• 云端基础的NOC 服务：云端基础的NOC 解决方案的转变正变得越来越普遍。这些服务提供灵活性、扩充性和成本节约，使企业能够远端监控其网路基础设施，同时保持高水准的服务执行时间和安全性。
• 网路安全重点：随着网路安全威胁变得越来越复杂，外包 NOC 服务与网路安全的相关性也日益增加。供应商整合先进的安全工具和服务，包括威胁侦测、恶意软体分析和漏洞管理，以保护网路免受不断演变的网路威胁。
• 24/7 网路监控：全天候网路监控的需求持续成长。特别是在执行时间至关重要的行业中，越来越多的企业开始转向外包 NOC 服务，以确保其网路持续运作、最大限度地减少停机时间并改善服务提供。
• 託管服务整合：外包 NOC 服务与其他託管 IT 服务的整合越来越受欢迎。企业正在寻找超越 NOC 监控的综合服务包，包括资料备份、灾难復原、IT 支援等，以简化营运并降低供应商管理的复杂性。

这些新兴趋势显示外包NOC服务市场正在朝向自动化、安全和综合服务交付的方向发展。这些不断发展的趋势将帮助企业提高业务效率、加强网路安全并推动具有成本效益的解决方案。

外包NOC服务市场的最新趋势

外包 NOC 服务市场的最新趋势受到技术创新、对全天候网路监控的需求不断增长以及对网路安全日益增长的担忧所推动。这些发展正在再形成市场、提高业务效率并为服务供应商提供新的成长机会。

• NOC 服务中的人工智慧和自动化：服务供应商正在将人工智慧和自动化融入 NOC 服务中。这些创新有助于实现日常任务的自动化，快速识别网路问题，并确保主动进行网路管理。这一发展将提高效率并减少人为错误的可能性。
• 转向云端基础的解决方案：云端基础的NOC 服务趋势显着，允许企业以更大的灵活性和可扩展性远端监控和管理其网路。此类解决方案可降低成本、提高营运效率并使您的业务更容易进入世界。
• 网路安全整合需求不断增长：网路威胁的增加推动了对包含强大网路安全安全功能的 NOC 服务的需求。这包括威胁监控、事件回应、漏洞管理等，以帮助保护您的网路免受日益增长的网路风险。
• 网路管理的即时数据分析：即时数据分析在 NOC 服务中变得越来越普遍。利用资料洞察，NOC 供应商可以提供更有效率、反应更快的服务，实现更快的故障排除、效能最佳化和预测性维护。
• 扩展的全天候监控服务：随着业务在全球范围内的扩展，对不间断网路服务的需求也在不断增长。 NOC 提供者已做出回应，提供持续监控和支援以确保网路执行时间并防止任何中断，特别是在关键任务区域。

这些关键发展凸显了外包NOC服务市场的持续转型。这些发展将使企业能够提供更具成本效益和灵活性的服务，同时提高网路效能、减少停机时间并降低网路安全风险。

目录

第一章执行摘要

第二章全球外包NOC服务市场：市场动态

• 简介、背景和分类
• 供应链
• 产业驱动力与挑战

第三章市场趋势与预测分析（2019-2031）

• 宏观经济趋势（2019-2024）及预测（2025-2031）
• 全球外包NOC服务市场趋势（2019-2024）及预测（2025-2031）
• 全球外包NOC服务市场类型
  • 传统网路NOC服务
  • IP/下一代网路NOC服务
  • 无线NOC服务
• 全球外包NOC服务市场（按应用）
  • 通讯NOC服务
  • 企业 NOC 服务
  • 医疗 NOC 服务
  • 其他的

第四章区域市场趋势与预测分析（2019-2031）

• 全球外包NOC服务市场（按地区）
• 北美外包NOC服务市场
• 欧洲外包NOC服务市场
• 亚太外包NOC服务市场
• 世界其他地区外包NOC服务市场

第五章 竞争分析

• 产品系列分析
• 营运整合
• 波特五力分析

第六章 成长机会与策略分析

• 成长机会分析
  • 全球外包 NOC 服务市场成长机会（按类型）
  • 全球外包NOC服务市场成长机会（按应用）
  • 全球外包NOC服务市场成长机会（按地区）
• 全球外包NOC服务市场的新趋势
• 战略分析
  • 新产品开发
  • 全球外包NOC服务市场产能扩张
  • 全球外包NOC服务市场中的企业合併
  • 认证和许可

第七章主要企业简介

• ScienceSoft
• INOC
• iGLASS Networks
• Emapta
• HEX64
• TailWind
• ExterNetworks
• GCX
• Kaseya
• Zen Networks

The future of the global outsourced NOC service market looks promising with opportunities in the telecommunications NOC service, enterprise NOC service, and healthcare NOC service markets. The global outsourced NOC service market is expected to grow with a CAGR of 25.1% from 2025 to 2031. The major drivers for this market are the increasing demand for network security, the rising adoption of cloud services, and the growing need for remote monitoring.

• Lucintel forecasts that, within the type category, next-generation network NOC service is expected to witness higher growth over the forecast period due to the increasing demand for advanced automation and security.
• Within the application category, telecommunications NOC service is expected to witness the highest growth due to the rising network demand.
• In terms of region, North America is expected to witness the highest growth over the forecast period due to the increasing telecom expansion.

Emerging Trends in the Outsourced NOC Service Market

The outsourced NOC service market is experiencing several emerging trends driven by technological advancements, cost-efficiency needs, and an increasing focus on network security. These trends are reshaping the landscape and driving new opportunities across various industries.

• AI and Automation Integration: The integration of artificial intelligence and automation into NOC services is one of the most significant trends. It allows for proactive network monitoring, faster incident response, and improved operational efficiency, reducing manual intervention and human error in the process.
• Cloud-Based NOC Services: The shift towards cloud-based NOC solutions is becoming more prevalent. These services offer flexibility, scalability, and cost savings, enabling businesses to monitor their network infrastructure remotely while maintaining high levels of service uptime and security.
• Cybersecurity Focus: As cybersecurity threats grow in sophistication, the outsourcing of NOC services is increasingly linked to network security. Providers are integrating advanced security tools and services, including threat detection, malware analysis, and vulnerability management, to protect networks from evolving cyber threats.
• 24/7 Network Monitoring: The demand for round-the-clock network monitoring continues to grow. Businesses are increasingly relying on outsourced NOC services to ensure that their networks are continually operational, minimizing downtime and improving service delivery, particularly in industries where uptime is critical.
• Managed Services Integration: The convergence of outsourced NOC services with other managed IT services is gaining traction. Companies are seeking comprehensive service packages that include not only NOC monitoring but also data backup, disaster recovery, and IT support to streamline operations and reduce vendor management complexities.

These emerging trends indicate that the outsourced NOC service market is evolving with a focus on automation, security, and comprehensive service offerings. As these trends continue to develop, they will help companies improve operational efficiency, enhance network security, and drive cost-effective solutions.

Recent Developments in the Outsourced NOC Service Market

Recent developments in the outsourced NOC service market are being driven by technological innovation, a growing demand for 24/7 network monitoring, and increasing cybersecurity concerns. These developments are reshaping the market, enhancing operational efficiency, and offering new growth opportunities for service providers.

• AI and Automation in NOC Services: Service providers are incorporating AI and automation into their NOC offerings. These innovations help automate routine tasks, identify network issues faster, and ensure a proactive approach to network management. This development improves efficiency and reduces the likelihood of human error.
• Shift Toward Cloud-Based Solutions: There is a noticeable trend toward cloud-based NOC services, allowing businesses to remotely monitor and manage their networks with more flexibility and scalability. These solutions lower costs, improve operational efficiency, and provide greater accessibility for global businesses.
• Increased Demand for Cybersecurity Integration: The rise of cyber threats has led to increased demand for NOC services that incorporate strong cybersecurity features. This includes threat monitoring, incident response, and vulnerability management, helping businesses safeguard their networks from growing cyber risks.
• Real-Time Data Analytics for Network Management: The use of real-time data analytics has gained traction in NOC services. By leveraging data insights, NOC providers can offer more efficient and responsive services, allowing for faster troubleshooting, performance optimization, and predictive maintenance.
• Expansion of 24/7 Monitoring Services: With businesses increasingly operating globally, the need for uninterrupted network service has grown. NOC providers are responding by offering continuous monitoring and support to ensure network uptime and prevent any disruptions, especially in mission-critical sectors.

These key developments highlight the ongoing transformation of the outsourced NOC service market. As these developments continue, they will help businesses enhance network performance, reduce downtime, and mitigate cybersecurity risks while providing more cost-effective and flexible service offerings.

Strategic Growth Opportunities in the Outsourced NOC Service Market

Strategic growth opportunities in the outsourced NOC service market are abundant, driven by technological advancements, a need for operational efficiency, and increasing demand for cybersecurity. These opportunities provide a way for service providers to expand their offerings and address the evolving needs of businesses globally.

• Cybersecurity-Driven NOC Services: Given the rise in cyber threats, integrating advanced security tools into NOC services presents significant growth opportunities. Providers can offer specialized services like threat monitoring, data encryption, and incident response to meet the growing demand for cybersecurity.
• SME Focused NOC Solutions: Small and medium-sized enterprises (SMEs) are increasingly seeking affordable outsourced NOC services. By offering scalable, cost-effective packages, NOC providers can tap into the growing SME market, helping businesses of all sizes improve network management without high upfront costs.
• AI and Automation in Network Management: AI-powered NOC services that offer automated monitoring and issue resolution are becoming highly sought after. This provides service providers an opportunity to offer highly efficient, predictive, and cost-effective services that reduce operational costs for businesses.
• Cloud Integration: As more companies transition to the cloud, the demand for cloud-based NOC services is increasing. By offering flexible, scalable NOC solutions that integrate with cloud infrastructures, providers can capture a growing segment of businesses moving to the cloud.
• Cross-Industry Applications: NOC services can be tailored for specific industries such as healthcare, finance, and manufacturing. By offering specialized solutions that address unique industry needs, NOC providers can cater to a wider range of clients and expand their service offerings.

These growth opportunities highlight the diverse ways the outsourced NOC service market can expand. By focusing on cybersecurity, automation, cloud services, and industry-specific solutions, providers can capture new segments and enhance service offerings, positioning themselves for long-term growth.

Outsourced NOC Service Market Driver and Challenges

The outsourced NOC service market is shaped by various technological, economic, and regulatory factors. While the market is driven by innovations in automation, cloud computing, and cybersecurity, there are challenges related to costs, skills gaps, and regulatory complexities.

The factors responsible for driving the outsourced noc service market include:

1. Automation and AI Advancements: The growing adoption of AI and automation in network management is a key driver, improving operational efficiency and reducing human error. These technologies allow for more accurate, real-time network monitoring, enhancing service reliability.

2. Cost Reduction and Efficiency: Outsourcing NOC services enables companies to reduce in-house IT management costs while improving network uptime. This cost-efficiency is driving businesses, particularly SMEs, to turn to outsourced solutions.

3. Cybersecurity Threats: With the increase in cyber threats, businesses are turning to NOC providers that offer integrated security solutions. These services help protect networks from external threats, fueling demand for outsourced NOC services.

4. Growing Demand for 24/7 Monitoring: The global nature of business operations requires constant network monitoring. Companies are increasingly outsourcing NOC services to ensure that their networks are continuously monitored, reducing the risk of downtime or service interruptions.

5. Cloud Adoption: As companies move to cloud-based infrastructures, there is a growing need for outsourced NOC services that can manage and monitor these cloud networks efficiently. This is driving the market forward as businesses seek scalable, cloud-integrated solutions.

Challenges in the outsourced noc service market are:

1. High Initial Costs: The upfront costs associated with outsourcing NOC services, particularly for small businesses, can be a challenge. While long-term savings are often realized, initial investments may deter some companies from outsourcing their network operations.

2. Talent Shortage: The demand for skilled NOC professionals is high, and a shortage of qualified talent can limit the ability of service providers to meet market demands effectively. Training and retaining skilled workers remain a significant challenge.

3. Data Privacy and Compliance: With increasing concerns over data privacy, regulatory requirements for NOC services are becoming more complex. Companies must navigate these regulations carefully, which can impact their ability to provide seamless and cost-effective outsourced solutions.

The drivers and challenges facing the outsourced NOC service market highlight both the opportunities for growth and the obstacles that must be overcome.

List of Outsourced NOC Service Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies outsourced NOC service companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the outsourced NOC service companies profiled in this report include-

• ScienceSoft
• INOC
• iGLASS Networks
• Emapta
• HEX64
• TailWind
• ExterNetworks
• GCX
• Kaseya
• Zen Networks

Outsourced NOC Service Market by Segment

The study includes a forecast for the global outsourced NOC service market by type, application, and region.

Outsourced NOC Service Market by Type [Value from 2019 to 2031]:

• Traditional Network NOC Services
• IP & Next-Generation Network NOC Services
• Wireless NOC Services

Outsourced NOC Service Market by Application [Value from 2019 to 2031]:

• Telecommunications NOC Services
• Enterprise NOC Services
• Healthcare NOC Services
• Others

Outsourced NOC Service Market by Region [Value from 2019 to 2031]:

• North America
• Europe
• Asia Pacific
• The Rest of the World

Country Wise Outlook for the Outsourced NOC Service Market

The outsourced NOC (Network Operations Center) service market has been evolving rapidly across key global regions. As businesses increasingly prioritize network uptime and efficient operations, the demand for outsourced NOC services has surged. This shift is driven by advancements in technology, cost optimization strategies, and the growing complexity of network infrastructures.

• United States: In the United States, the outsourced NOC service market has witnessed a shift towards advanced automation and AI-driven network monitoring. Companies are adopting NOC services for 24/7 network surveillance, improved network security, and faster response times, driving the demand for more sophisticated services in sectors like IT, healthcare, and finance.
• China: China's outsourced NOC market is expanding as businesses continue to digitize and the government focuses on enhancing its technological infrastructure. The demand for outsourced NOC services is driven by increasing data traffic and the need for network reliability, particularly in manufacturing, e-commerce, and telecommunications industries.
• Germany: Germany's market is shaped by high demand for robust cybersecurity and data privacy solutions. As the country strengthens its digital economy, the need for efficient network monitoring and management is growing. Outsourced NOC services are increasingly integrated into industry sectors like automotive, finance, and industrial manufacturing.
• India: In India, the outsourced NOC service market is expanding rapidly, driven by cost-effective solutions and a growing IT sector. The demand is especially high in startups and small businesses seeking to minimize operational costs while maintaining optimal network performance, creating opportunities for both global and local NOC service providers.
• Japan: Japan is focusing on automation and AI to enhance its outsourced NOC services. With the increasing need for efficient network management in sectors like automotive, manufacturing, and telecommunications, the market is growing as Japanese firms seek to outsource operations to improve service quality and reduce in-house IT management costs.

Features of the Global Outsourced NOC Service Market

Market Size Estimates: Outsourced NOC service market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.

Segmentation Analysis: Outsourced NOC service market size by type, application, and region in terms of value ($B).

Regional Analysis: Outsourced NOC service market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different type, application, and regions for the outsourced NOC service market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the outsourced NOC service market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

This report answers following 11 key questions:

• Q.1. What are some of the most promising, high-growth opportunities for the outsourced NOC service market by type (traditional network NOC services, ip and next-generation network NOC services, and wireless NOC services), application (telecommunications NOC services, enterprise NOC services, healthcare NOC services, and others), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
• Q.2. Which segments will grow at a faster pace and why?
• Q.3. Which region will grow at a faster pace and why?
• Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
• Q.5. What are the business risks and competitive threats in this market?
• Q.6. What are the emerging trends in this market and the reasons behind them?
• Q.7. What are some of the changing demands of customers in the market?
• Q.8. What are the new developments in the market? Which companies are leading these developments?
• Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
• Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
• Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Global Outsourced NOC Service Market : Market Dynamics

• 2.1: Introduction, Background, and Classifications
• 2.2: Supply Chain
• 2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2019 to 2031

• 3.1. Macroeconomic Trends (2019-2024) and Forecast (2025-2031)
• 3.2. Global Outsourced NOC Service Market Trends (2019-2024) and Forecast (2025-2031)
• 3.3: Global Outsourced NOC Service Market by Type
  • 3.3.1: Traditional Network NOC Services
  • 3.3.2: IP and Next-generation Network NOC Services
  • 3.3.3: Wireless NOC Services
• 3.4: Global Outsourced NOC Service Market by Application
  • 3.4.1: Telecommunications NOC Services
  • 3.4.2: Enterprise NOC Services
  • 3.4.3: Healthcare NOC Services
  • 3.4.4: Others

4. Market Trends and Forecast Analysis by Region from 2019 to 2031

• 4.1: Global Outsourced NOC Service Market by Region
• 4.2: North American Outsourced NOC Service Market
  • 4.2.1: North American Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.2.2: North American Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others
• 4.3: European Outsourced NOC Service Market
  • 4.3.1: European Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.3.2: European Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others
• 4.4: APAC Outsourced NOC Service Market
  • 4.4.1: APAC Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.4.2: APAC Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others
• 4.5: ROW Outsourced NOC Service Market
  • 4.5.1: ROW Market by Type: Traditional Network NOC Services, IP and Next-generation Network NOC Services, and Wireless NOC Services
  • 4.5.2: ROW Market by Application: Telecommunications NOC Services, Enterprise NOC Services, Healthcare NOC Services, and Others

5. Competitor Analysis

• 5.1: Product Portfolio Analysis
• 5.2: Operational Integration
• 5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

• 6.1: Growth Opportunity Analysis
  • 6.1.1: Growth Opportunities for the Global Outsourced NOC Service Market by Type
  • 6.1.2: Growth Opportunities for the Global Outsourced NOC Service Market by Application
  • 6.1.3: Growth Opportunities for the Global Outsourced NOC Service Market by Region
• 6.2: Emerging Trends in the Global Outsourced NOC Service Market
• 6.3: Strategic Analysis
  • 6.3.1: New Product Development
  • 6.3.2: Capacity Expansion of the Global Outsourced NOC Service Market
  • 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Outsourced NOC Service Market
  • 6.3.4: Certification and Licensing

7. Company Profiles of Leading Players

• 7.1: ScienceSoft
• 7.2: INOC
• 7.3: iGLASS Networks
• 7.4: Emapta
• 7.5: HEX64
• 7.6: TailWind
• 7.7: ExterNetworks
• 7.8: GCX
• 7.9: Kaseya
• 7.10: Zen Networks