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市场调查报告书
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1891088

病患体验技术市场报告：趋势、预测与竞争分析（至2031年）

Patient Experience Technology Market Report: Trends, Forecast and Competitive Analysis to 2031
出版日期: | 出版商: Lucintel | 英文 150 Pages | 商品交期: 3个工作天内

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由于急诊护理、儿童医院、教学医院和门诊手术中心等市场蕴藏着巨大机会，全球病患体验技术市场前景看好。预计2025年至2031年，全球患者体验（PX）技术市场将以11.8%的复合年增长率成长。推动该市场成长的关键因素包括：对个人化患者照护的日益重视、数位健康平台的广泛应用以及对即时回馈系统日益增长的需求。

  • Lucintel 预测，在预测期内，復健护理机构将达到最高的成长率。
  • 从应用领域来看，门诊手术中心预计将呈现最高的成长率。
  • 从区域来看，预计亚太地区在预测期内将达到最高的成长率。

患者体验技术市场的新趋势

随着全球医疗系统纷纷采用数位化优先策略来提升病患参与度和满意度，病患体验科技市场正在迅速发展。人工智慧、虚拟实境、远端医疗和行动应用等先进技术正整合到医疗工作流程中，以提供无缝衔接的就医体验。医疗服务的重心正从被动治疗转向主动参与，个人化的数位互动能够帮助患者更有效地管理自身健康。医疗机构正利用数据分析和云端平台，重新定义病患与医疗服务的互动方式，从而加强沟通并优化治疗效果。

  • 远端医疗和虚拟护理正在兴起：远端医疗平台的日益普及使患者能够远端咨询医生，从而改善就医途径并缩短等待时间。医疗服务提供者正在整合安全、易用的数位介面，以提高患者满意度和就医便利性。
  • 将人工智慧 (AI) 融入病人参与：人工智慧正在透过实现个人化沟通、预测性辅助和高效预约，改变患者体验。医院正在利用人工智慧驱动的聊天机器人和分析技术来了解患者偏好并提供个人化的医疗保健服务。
  • 利用穿戴式装置和远端监测工具：穿戴式技术有助于追踪患者的即时数据，从而改善预防性护理和健康监测。与医院系统的合作可确保持续的参与和对慢性病更好的管理。
  • 行动医疗应用蓬勃发展：行动应用提供便利的医疗记录存取、线上咨询和回馈工具。这些应用程式透过建立患者与医疗服务提供者之间的持续联繫，提高了医疗保健的透明度和患者的自主性。
  • 重视资料安全和互通性：随着病患资料交换的日益频繁，网路安全和资料互通性已成为可靠性和效率的核心。医疗系统正在实施先进的加密技术和标准化的资料共用通讯协定，以保护病患资讯。

患者体验科技市场的新兴趋势正在透过提升便利性、个人化和互联性来变革医疗保健生态系统。人工智慧、远端医疗和穿戴式科技等技术正在弥合患者与医疗服务提供者之间的鸿沟，同时促进主动健康管理。安全、可互操作系统的整合确保了可靠的资讯流，并增强了信任。总而言之，这些创新正在重新定义病患的期望，并引领医疗机构迈向更透明、更有效率和数位化赋能的未来。

患者体验技术市场的最新趋势

患者体验技术市场正透过产品创新、伙伴关係和数位转型取得显着进展。医疗服务提供者正在采用新的解决方案来改善病人参与、简化医院工作流程并提升病患满意度。行动医疗、基于人工智慧的反馈系统和整合平台的进步正在支援个人化医疗服务。此外，科技公司与医院之间日益密切的合作也加速了创新和应用。这些趋势反映了医疗产业致力于使医疗保健更加以患者为中心并实现数位互联的努力。

  • 引入基于人工智慧的患者回馈平台：人工智慧系统收集和分析患者回馈，识别服务问题，并提案改进建议，以提供更好的体验。
  • 扩展行动医疗生态系统：医院提供行动平台，透过整合应用程式提供预约安排、远距医疗咨询和出院后支援。
  • 实施虚拟护理入口网站：虚拟入口网站可让患者与他们的医疗团队即时互动，减少医院就诊次数并改善沟通。
  • 穿戴式病患监测系统的应用：持续监护设备正在被采用，以提高病人安全并确保个人化治疗。
  • 云端基础的医疗保健整合解决方案的成长：云端对应平臺使医院能够整合跨部门的患者数据，并提高营运透明度。

这些发展表明，以患者为中心的技术在现代医疗保健中日益重要。人工智慧、行动应用和云端系统的整合正在简化业务流程，提高患者参与度，并提升患者满意度。医疗机构正在投资先进的解决方案，以确保更好的沟通、数据存取和个人化服务。总而言之，这些创新正在重新定义医疗服务提供者和患者的互动方式，从而创造一个更有效率、更有反应的医疗保健环境。

目录

第一章执行摘要

第二章 市场概览

  • 背景和分类
  • 供应链

第三章：市场趋势与预测分析

  • 宏观经济趋势与预测
  • 产业驱动因素与挑战
  • PESTLE分析
  • 专利分析
  • 法规环境

第四章 全球病患体验科技市场（按类型划分）

  • 吸引力分析：按类型
  • 急诊设施
  • 復健护理机构
  • 非急性护理机构

5. 全球患者体验技术市场（按应用领域划分）

  • 吸引力分析：依目的
  • 急诊中心
  • 儿童医院
  • 大学医院
  • 门诊手术中心

第六章 区域分析

7. 北美患者体验技术市场

  • 北美患者体验技术市场（按类型划分）
  • 北美患者体验技术市场（按应用划分）
  • 美国患者体验技术市场
  • 墨西哥患者体验技术市场
  • 加拿大患者体验技术市场

8. 欧洲患者体验技术市场

  • 欧洲患者体验技术市场（按类型划分）
  • 欧洲患者体验技术市场（按应用划分）
  • 德国患者体验技术市场
  • 法国患者体验技术市场
  • 西班牙患者体验技术市场
  • 义大利患者体验技术市场
  • 英国患者体验技术市场

9. 亚太地区患者体验技术市场

  • 亚太地区患者体验技术市场（按类型划分）
  • 亚太地区患者体验技术市场（按应用划分）
  • 日本患者体验技术市场
  • 印度患者体验技术市场
  • 中国患者体验技术市场
  • 韩国患者体验技术市场
  • 印尼患者体验技术市场

10. 世界其他地区（ROW）患者体验技术市场

  • ROW 患者体验技术市场按类型划分
  • 按应用分類的 ROW 患者体验技术市场
  • 中东患者体验技术市场
  • 南美洲患者体验技术市场
  • 非洲患者体验技术市场

第十一章 竞争分析

  • 产品系列分析
  • 营运整合
  • 波特五力分析
  • 市占率分析

第十二章：机会与策略分析

  • 价值链分析
  • 成长机会分析
  • 全球患者体验技术市场新兴趋势
  • 战略分析

第十三章：价值链中主要企业的概况

  • 竞争分析
  • Sodexo
  • Press Ganey Associates
  • Vocera Communications
  • Huron Consulting Group
  • Aramark
  • CipherHealth
  • Accenture
  • Qualtrics
  • GetWell
  • HybridChart

第十四章附录

The future of the global patient experience technology market looks promising with opportunities in the emergency center, children's hospital, academic medical center, and ambulatory surgery center markets. The global patient experience technology market is expected to grow with a CAGR of 11.8% from 2025 to 2031. The major drivers for this market are the increasing focus on personalized patient care, the rising adoption of digital health platforms, and the growing demand for real-time feedback systems.

  • Lucintel forecasts that, within the type category, post acute care facility is expected to witness the highest growth over the forecast period.
  • Within the application category, ambulatory surgery center is expected to witness the highest growth.
  • In terms of region, APAC is expected to witness the highest growth over the forecast period.

Emerging Trends in the Patient Experience Technology Market

The patient experience technology market is evolving rapidly as healthcare systems worldwide adopt digital-first approaches to enhance patient engagement and satisfaction. Advanced technologies such as artificial intelligence, virtual reality, telemedicine, and mobile apps are being integrated into healthcare workflows to deliver seamless experiences. The focus has shifted from reactive care to proactive engagement, where personalized digital interactions empower patients to manage their health effectively. Healthcare organizations are leveraging data analytics and cloud platforms to strengthen communication and optimize outcomes, redefining how patients interact with healthcare services.

  • Increased Adoption of Telehealth and Virtual Care: The growing use of telehealth platforms allows patients to consult doctors remotely, improving accessibility and reducing waiting times. Healthcare providers are integrating secure and user-friendly digital interfaces to enhance patient satisfaction and convenience.
  • Integration of Artificial Intelligence in Patient Engagement: AI is transforming patient experience by enabling personalized communication, predictive assistance, and efficient scheduling. Hospitals are using AI-driven chatbots and analytics to understand patient preferences and deliver tailored healthcare services.
  • Use of Wearable Devices and Remote Monitoring Tools: Wearable technologies help track real-time patient data, improving preventive care and health monitoring. Integration with hospital systems ensures continuous engagement and better management of chronic conditions.
  • Growth of Mobile Health Applications: Mobile apps are providing easy access to medical records, online consultations, and feedback tools. These applications are improving healthcare transparency and patient autonomy by offering continuous connectivity between patients and providers.
  • Focus on Data Security and Interoperability: As patient data exchange increases, cybersecurity and data interoperability have become central to trust and efficiency. Healthcare systems are implementing advanced encryption and standardized data-sharing protocols to safeguard patient information.

The emerging trends in the patient experience technology market are reshaping the healthcare ecosystem by enabling convenience, personalization, and connectivity. Technologies such as AI, telehealth, and wearables are bridging gaps between patients and providers while promoting proactive health management. The integration of secure and interoperable systems ensures reliable information flow and fosters trust. Collectively, these innovations are redefining patient expectations and driving healthcare institutions toward a more transparent, efficient, and digitally empowered future.

Recent Developments in the Patient Experience Technology Market

The patient experience technology market has seen significant advancements through product innovation, partnerships, and digital transformation. Healthcare providers are deploying new solutions to enhance patient engagement, streamline hospital workflows, and improve satisfaction metrics. Developments in mobile health, AI-based feedback systems, and integrated platforms are supporting personalized care. Moreover, increased collaboration between technology firms and hospitals is accelerating innovation and adoption. These developments reflect the industry's commitment to making healthcare more patient-centered and digitally connected.

  • Introduction of AI-Based Patient Feedback Platforms: AI-powered systems collect and analyze patient feedback to identify service gaps and suggest improvements for better experiences.
  • Expansion of Mobile Health Ecosystems: Hospitals are offering mobile platforms that provide appointment booking, teleconsultation, and post-discharge support through integrated apps.
  • Implementation of Virtual Care Portals: Virtual portals allow patients to interact with care teams in real time, reducing hospital visits and improving communication.
  • Launch of Wearable-Based Patient Monitoring Systems: Continuous monitoring devices are being adopted to enhance patient safety and ensure personalized treatment.
  • Growth in Cloud-Based Healthcare Integration Solutions: Cloud-enabled platforms are allowing hospitals to unify patient data across departments and improve operational transparency.

These developments highlight the growing importance of patient-centric technologies in modern healthcare. The integration of AI, mobile applications, and cloud systems is streamlining processes, improving engagement, and enhancing patient satisfaction. Healthcare organizations are investing in advanced solutions that ensure better communication, data accessibility, and personalized service delivery. Collectively, these innovations are redefining how healthcare providers interact with patients, promoting a more efficient and responsive care environment.

Strategic Growth Opportunities in the Patient Experience Technology Market

The patient experience technology market offers significant growth opportunities across applications such as hospital management, telemedicine, wearable monitoring, digital feedback systems, and patient communication tools. The growing demand for efficient and personalized care delivery is encouraging healthcare organizations to invest in technology-driven solutions. Digital transformation and connected ecosystems are enabling better coordination between patients and providers, improving satisfaction and clinical outcomes.

  • Telemedicine and Remote Consultation: Increasing acceptance of telehealth services is enhancing accessibility and convenience, especially for patients in remote areas.
  • Digital Feedback and Engagement Systems: Real-time feedback tools are enabling providers to measure satisfaction and address patient concerns promptly.
  • Wearable Monitoring and Health Tracking: Wearable devices help in early detection of health issues and continuous monitoring of patients.
  • Mobile Health Management Applications: Smartphone-based health management apps are empowering patients to take control of their healthcare journey.
  • Patient Communication and Education Platforms: Interactive platforms are improving transparency and building trust by providing personalized health education and updates.

Strategic growth opportunities in patient experience technologies are redefining how healthcare services are delivered and perceived. The adoption of telemedicine, wearable devices, and engagement platforms is strengthening communication and enhancing satisfaction. As hospitals continue to prioritize digital solutions, these technologies will play a central role in improving patient outcomes and operational efficiency worldwide.

Patient Experience Technology Market Driver and Challenges

The patient experience technology market is influenced by a mix of technological, economic, and regulatory factors. The increasing demand for patient-centric care, rapid digitalization, and advancements in data analytics are driving market growth. However, challenges related to cost, data privacy, and system integration continue to hinder adoption. Understanding these drivers and challenges is crucial for stakeholders to develop sustainable strategies that promote innovation while ensuring data security and compliance.

The factors responsible for driving the patient experience technology market include:

1. Rising Demand for Personalized Healthcare: Patients expect tailored experiences that meet their specific needs, driving the use of digital tools.

2. Advancement in Digital Health Technologies: Continuous innovation in AI, IoT, and cloud computing enhances engagement and efficiency.

3. Government Initiatives Supporting Healthcare Digitization: Policy support and funding encourage the adoption of patient experience solutions.

4. Growing Adoption of Telemedicine and Mobile Health: Digital communication channels improve accessibility and reduce care delays.

5. Increased Focus on Quality and Satisfaction Metrics: Healthcare providers are prioritizing technology investments that boost satisfaction scores.

Challenges in the patient experience technology market are:

1. Data Privacy and Cybersecurity Risks: Rising digitalization exposes patient data to potential breaches, requiring stronger safeguards.

2. High Implementation and Maintenance Costs: Smaller hospitals face challenges in adopting expensive technology solutions.

3. Interoperability and Integration Issues: Lack of standardized systems hinders seamless data exchange between healthcare providers.

The patient experience technology market is evolving under strong technological and policy-driven momentum. While digitalization and personalized care continue to propel growth, issues related to data security, costs, and integration must be addressed. Overcoming these challenges will enable healthcare systems to deliver seamless, secure, and satisfying patient experiences. The synergy of innovation and regulation will define the next phase of growth in this dynamic market.

List of Patient Experience Technology Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies patient experience technology companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the patient experience technology companies profiled in this report include-

  • Sodexo
  • Press Ganey Associates
  • Vocera Communications
  • Huron Consulting Group
  • Aramark
  • CipherHealth
  • Accenture
  • Qualtrics
  • GetWell
  • HybridChart

Patient Experience Technology Market by Segment

The study includes a forecast for the global patient experience technology market by type, application, and region.

Patient Experience Technology Market by Type [Value from 2019 to 2031]:

  • Acute Care Facilities
  • Post Acute Care Facilities
  • Non-Acute Care Facilities

Patient Experience Technology Market by Application [Value from 2019 to 2031]:

  • Emergency Center
  • Children's Hospitals
  • Academic Medical Center
  • Ambulatory Surgery Center

Patient Experience Technology Market by Region [Value from 2019 to 2031]:

  • North America
  • Europe
  • Asia Pacific
  • The Rest of the World

Country Wise Outlook for the Patient Experience Technology Market

The patient experience technology market is witnessing rapid growth driven by the global shift toward patient-centric healthcare systems. Hospitals and clinics are adopting digital tools such as mobile health apps, telemedicine platforms, and AI-based engagement systems to enhance patient satisfaction and improve communication. The integration of analytics and feedback solutions allows healthcare providers to personalize experiences and streamline service delivery. With a focus on efficiency, accessibility, and comfort, countries across the globe are prioritizing investments in patient experience technologies to improve outcomes and strengthen patient-provider relationships.

  • United States: In the United States, the patient experience technology market is advancing through widespread adoption of digital health tools and telemedicine platforms. Healthcare organizations are investing in data-driven systems to monitor patient satisfaction, improve communication, and optimize service delivery. The rise of electronic health records, AI-powered chatbots, and mobile engagement apps is transforming patient interaction. Hospitals are integrating real-time feedback systems to enhance care coordination and transparency. Government initiatives promoting digital health interoperability and patient access to medical data are accelerating innovation and ensuring a more connected healthcare experience across the country.
  • China: China is experiencing strong growth in the patient experience technology market driven by large-scale healthcare digitization efforts and rising patient expectations. The expansion of telehealth services, mobile hospital apps, and AI-based virtual assistants is improving accessibility and convenience. Public and private healthcare providers are leveraging digital tools to reduce wait times and improve service quality. Government programs such as Internet Plus Healthcare are supporting the development of smart hospitals and integrated care platforms.
  • Germany: Germany's patient experience technology market is evolving rapidly due to its emphasis on digital transformation and patient-centered care. The implementation of the Digital Healthcare Act has enabled widespread adoption of electronic health records and remote consultation services. Hospitals are integrating digital platforms that provide seamless appointment scheduling, real-time feedback collection, and virtual follow-up care. AI-driven chat systems and wearable devices are helping monitor patient satisfaction and health outcomes.
  • India: India's patient experience technology market is expanding rapidly due to the rise of digital health initiatives and the growing adoption of mobile health applications. Government programs like Ayushman Bharat Digital Mission are driving the integration of electronic health records and digital consultation platforms. Private healthcare providers are focusing on improving patient engagement through telemedicine, AI-based triage systems, and multilingual support tools. Increased smartphone penetration and internet connectivity are enabling patients to access healthcare services conveniently. These developments are significantly improving transparency, accessibility, and the overall quality of healthcare delivery across the country.
  • Japan: Japan's patient experience technology market is growing due to its focus on precision healthcare and aging population management. Hospitals are adopting telehealth platforms, digital kiosks, and wearable technology to enhance patient comfort and communication. AI-driven analytics systems are being used to personalize care pathways and predict patient needs. The government's support for smart healthcare initiatives is promoting collaboration between medical institutions and technology providers. Emphasis on remote monitoring and digital engagement tools is improving service efficiency and satisfaction, ensuring high-quality healthcare experiences for patients across Japan.

Features of the Global Patient Experience Technology Market

  • Market Size Estimates: Patient experience technology market size estimation in terms of value ($B).
  • Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.
  • Segmentation Analysis: Patient experience technology market size by type, application, and region in terms of value ($B).
  • Regional Analysis: Patient experience technology market breakdown by North America, Europe, Asia Pacific, and Rest of the World.
  • Growth Opportunities: Analysis of growth opportunities in different types, applications, and regions for the patient experience technology market.
  • Strategic Analysis: This includes M&A, new product development, and competitive landscape of the patient experience technology market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

This report answers following 11 key questions:

  • Q.1. What are some of the most promising, high-growth opportunities for the patient experience technology market by type (acute care facilities, post acute care facilities, and non-acute care facilities), application (emergency center, children's hospitals, academic medical center, and ambulatory surgery center), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
  • Q.2. Which segments will grow at a faster pace and why?
  • Q.3. Which region will grow at a faster pace and why?
  • Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
  • Q.5. What are the business risks and competitive threats in this market?
  • Q.6. What are the emerging trends in this market and the reasons behind them?
  • Q.7. What are some of the changing demands of customers in the market?
  • Q.8. What are the new developments in the market? Which companies are leading these developments?
  • Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
  • Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
  • Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Market Overview

  • 2.1 Background and Classifications
  • 2.2 Supply Chain

3. Market Trends & Forecast Analysis

  • 3.1 Macroeconomic Trends and Forecasts
  • 3.2 Industry Drivers and Challenges
  • 3.3 PESTLE Analysis
  • 3.4 Patent Analysis
  • 3.5 Regulatory Environment

4. Global Patient Experience Technology Market by Type

  • 4.1 Overview
  • 4.2 Attractiveness Analysis by Type
  • 4.3 Acute Care Facilities : Trends and Forecast (2019-2031)
  • 4.4 Post Acute Care Facilities : Trends and Forecast (2019-2031)
  • 4.5 Non-Acute Care Facilities : Trends and Forecast (2019-2031)

5. Global Patient Experience Technology Market by Application

  • 5.1 Overview
  • 5.2 Attractiveness Analysis by Application
  • 5.3 Emergency Center : Trends and Forecast (2019-2031)
  • 5.4 Children's Hospitals : Trends and Forecast (2019-2031)
  • 5.5 Academic Medical Center : Trends and Forecast (2019-2031)
  • 5.6 Ambulatory Surgery Center : Trends and Forecast (2019-2031)

6. Regional Analysis

  • 6.1 Overview
  • 6.2 Global Patient Experience Technology Market by Region

7. North American Patient Experience Technology Market

  • 7.1 Overview
  • 7.2 North American Patient Experience Technology Market by Type
  • 7.3 North American Patient Experience Technology Market by Application
  • 7.4 The United States Patient Experience Technology Market
  • 7.5 Canadian Patient Experience Technology Market
  • 7.6 Mexican Patient Experience Technology Market

8. European Patient Experience Technology Market

  • 8.1 Overview
  • 8.2 European Patient Experience Technology Market by Type
  • 8.3 European Patient Experience Technology Market by Application
  • 8.4 German Patient Experience Technology Market
  • 8.5 French Patient Experience Technology Market
  • 8.6 Italian Patient Experience Technology Market
  • 8.7 Spanish Patient Experience Technology Market
  • 8.8 The United Kingdom Patient Experience Technology Market

9. APAC Patient Experience Technology Market

  • 9.1 Overview
  • 9.2 APAC Patient Experience Technology Market by Type
  • 9.3 APAC Patient Experience Technology Market by Application
  • 9.4 Chinese Patient Experience Technology Market
  • 9.5 Indian Patient Experience Technology Market
  • 9.6 Japanese Patient Experience Technology Market
  • 9.7 South Korean Patient Experience Technology Market
  • 9.8 Indonesian Patient Experience Technology Market

10. ROW Patient Experience Technology Market

  • 10.1 Overview
  • 10.2 ROW Patient Experience Technology Market by Type
  • 10.3 ROW Patient Experience Technology Market by Application
  • 10.4 Middle Eastern Patient Experience Technology Market
  • 10.5 South American Patient Experience Technology Market
  • 10.6 African Patient Experience Technology Market

11. Competitor Analysis

  • 11.1 Product Portfolio Analysis
  • 11.2 Operational Integration
  • 11.3 Porter's Five Forces Analysis
    • Competitive Rivalry
    • Bargaining Power of Buyers
    • Bargaining Power of Suppliers
    • Threat of Substitutes
    • Threat of New Entrants
  • 11.4 Market Share Analysis

12. Opportunities & Strategic Analysis

  • 12.1 Value Chain Analysis
  • 12.2 Growth Opportunity Analysis
    • 12.2.1 Growth Opportunity by Type
    • 12.2.2 Growth Opportunity by Application
  • 12.3 Emerging Trends in the Global Patient Experience Technology Market
  • 12.4 Strategic Analysis
    • 12.4.1 New Product Development
    • 12.4.2 Certification and Licensing
    • 12.4.3 Mergers, Acquisitions, Agreements, Collaborations, and Joint Ventures

13. Company Profiles of the Leading Players Across the Value Chain

  • 13.1 Competitive Analysis Overview
  • 13.2 Sodexo
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.3 Press Ganey Associates
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.4 Vocera Communications
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.5 Huron Consulting Group
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.6 Aramark
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.7 CipherHealth
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.8 Accenture
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.9 Qualtrics
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.10 GetWell
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.11 HybridChart
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing

14. Appendix

  • 14.1 List of Figures
  • 14.2 List of Tables
  • 14.3 Research Methodology
  • 14.4 Disclaimer
  • 14.5 Copyright
  • 14.6 Abbreviations and Technical Units
  • 14.7 About Us
  • 14.8 Contact Us

List of Figures

  • Figure 1.1: Trends and Forecast for the Global Patient Experience Technology Market
  • Figure 2.1: Usage of Patient Experience Technology Market
  • Figure 2.2: Classification of the Global Patient Experience Technology Market
  • Figure 2.3: Supply Chain of the Global Patient Experience Technology Market
  • Figure 3.1: Trends of the Global GDP Growth Rate
  • Figure 3.2: Trends of the Global Population Growth Rate
  • Figure 3.3: Trends of the Global Inflation Rate
  • Figure 3.4: Trends of the Global Unemployment Rate
  • Figure 3.5: Trends of the Regional GDP Growth Rate
  • Figure 3.6: Trends of the Regional Population Growth Rate
  • Figure 3.7: Trends of the Regional Inflation Rate
  • Figure 3.8: Trends of the Regional Unemployment Rate
  • Figure 3.9: Trends of Regional Per Capita Income
  • Figure 3.10: Forecast for the Global GDP Growth Rate
  • Figure 3.11: Forecast for the Global Population Growth Rate
  • Figure 3.12: Forecast for the Global Inflation Rate
  • Figure 3.13: Forecast for the Global Unemployment Rate
  • Figure 3.14: Forecast for the Regional GDP Growth Rate
  • Figure 3.15: Forecast for the Regional Population Growth Rate
  • Figure 3.16: Forecast for the Regional Inflation Rate
  • Figure 3.17: Forecast for the Regional Unemployment Rate
  • Figure 3.18: Forecast for Regional Per Capita Income
  • Figure 3.19: Driver and Challenges of the Patient Experience Technology Market
  • Figure 4.1: Global Patient Experience Technology Market by Type in 2019, 2024, and 2031
  • Figure 4.2: Trends of the Global Patient Experience Technology Market ($B) by Type
  • Figure 4.3: Forecast for the Global Patient Experience Technology Market ($B) by Type
  • Figure 4.4: Trends and Forecast for Acute Care Facilities in the Global Patient Experience Technology Market (2019-2031)
  • Figure 4.5: Trends and Forecast for Post Acute Care Facilities in the Global Patient Experience Technology Market (2019-2031)
  • Figure 4.6: Trends and Forecast for Non-Acute Care Facilities in the Global Patient Experience Technology Market (2019-2031)
  • Figure 5.1: Global Patient Experience Technology Market by Application in 2019, 2024, and 2031
  • Figure 5.2: Trends of the Global Patient Experience Technology Market ($B) by Application
  • Figure 5.3: Forecast for the Global Patient Experience Technology Market ($B) by Application
  • Figure 5.4: Trends and Forecast for Emergency Center in the Global Patient Experience Technology Market (2019-2031)
  • Figure 5.5: Trends and Forecast for Children's Hospitals in the Global Patient Experience Technology Market (2019-2031)
  • Figure 5.6: Trends and Forecast for Academic Medical Center in the Global Patient Experience Technology Market (2019-2031)
  • Figure 5.7: Trends and Forecast for Ambulatory Surgery Center in the Global Patient Experience Technology Market (2019-2031)
  • Figure 6.1: Trends of the Global Patient Experience Technology Market ($B) by Region (2019-2024)
  • Figure 6.2: Forecast for the Global Patient Experience Technology Market ($B) by Region (2025-2031)
  • Figure 7.1: Trends and Forecast for the North American Patient Experience Technology Market (2019-2031)
  • Figure 7.2: North American Patient Experience Technology Market by Type in 2019, 2024, and 2031
  • Figure 7.3: Trends of the North American Patient Experience Technology Market ($B) by Type (2019-2024)
  • Figure 7.4: Forecast for the North American Patient Experience Technology Market ($B) by Type (2025-2031)
  • Figure 7.5: North American Patient Experience Technology Market by Application in 2019, 2024, and 2031
  • Figure 7.6: Trends of the North American Patient Experience Technology Market ($B) by Application (2019-2024)
  • Figure 7.7: Forecast for the North American Patient Experience Technology Market ($B) by Application (2025-2031)
  • Figure 7.8: Trends and Forecast for the United States Patient Experience Technology Market ($B) (2019-2031)
  • Figure 7.9: Trends and Forecast for the Mexican Patient Experience Technology Market ($B) (2019-2031)
  • Figure 7.10: Trends and Forecast for the Canadian Patient Experience Technology Market ($B) (2019-2031)
  • Figure 8.1: Trends and Forecast for the European Patient Experience Technology Market (2019-2031)
  • Figure 8.2: European Patient Experience Technology Market by Type in 2019, 2024, and 2031
  • Figure 8.3: Trends of the European Patient Experience Technology Market ($B) by Type (2019-2024)
  • Figure 8.4: Forecast for the European Patient Experience Technology Market ($B) by Type (2025-2031)
  • Figure 8.5: European Patient Experience Technology Market by Application in 2019, 2024, and 2031
  • Figure 8.6: Trends of the European Patient Experience Technology Market ($B) by Application (2019-2024)
  • Figure 8.7: Forecast for the European Patient Experience Technology Market ($B) by Application (2025-2031)
  • Figure 8.8: Trends and Forecast for the German Patient Experience Technology Market ($B) (2019-2031)
  • Figure 8.9: Trends and Forecast for the French Patient Experience Technology Market ($B) (2019-2031)
  • Figure 8.10: Trends and Forecast for the Spanish Patient Experience Technology Market ($B) (2019-2031)
  • Figure 8.11: Trends and Forecast for the Italian Patient Experience Technology Market ($B) (2019-2031)
  • Figure 8.12: Trends and Forecast for the United Kingdom Patient Experience Technology Market ($B) (2019-2031)
  • Figure 9.1: Trends and Forecast for the APAC Patient Experience Technology Market (2019-2031)
  • Figure 9.2: APAC Patient Experience Technology Market by Type in 2019, 2024, and 2031
  • Figure 9.3: Trends of the APAC Patient Experience Technology Market ($B) by Type (2019-2024)
  • Figure 9.4: Forecast for the APAC Patient Experience Technology Market ($B) by Type (2025-2031)
  • Figure 9.5: APAC Patient Experience Technology Market by Application in 2019, 2024, and 2031
  • Figure 9.6: Trends of the APAC Patient Experience Technology Market ($B) by Application (2019-2024)
  • Figure 9.7: Forecast for the APAC Patient Experience Technology Market ($B) by Application (2025-2031)
  • Figure 9.8: Trends and Forecast for the Japanese Patient Experience Technology Market ($B) (2019-2031)
  • Figure 9.9: Trends and Forecast for the Indian Patient Experience Technology Market ($B) (2019-2031)
  • Figure 9.10: Trends and Forecast for the Chinese Patient Experience Technology Market ($B) (2019-2031)
  • Figure 9.11: Trends and Forecast for the South Korean Patient Experience Technology Market ($B) (2019-2031)
  • Figure 9.12: Trends and Forecast for the Indonesian Patient Experience Technology Market ($B) (2019-2031)
  • Figure 10.1: Trends and Forecast for the ROW Patient Experience Technology Market (2019-2031)
  • Figure 10.2: ROW Patient Experience Technology Market by Type in 2019, 2024, and 2031
  • Figure 10.3: Trends of the ROW Patient Experience Technology Market ($B) by Type (2019-2024)
  • Figure 10.4: Forecast for the ROW Patient Experience Technology Market ($B) by Type (2025-2031)
  • Figure 10.5: ROW Patient Experience Technology Market by Application in 2019, 2024, and 2031
  • Figure 10.6: Trends of the ROW Patient Experience Technology Market ($B) by Application (2019-2024)
  • Figure 10.7: Forecast for the ROW Patient Experience Technology Market ($B) by Application (2025-2031)
  • Figure 10.8: Trends and Forecast for the Middle Eastern Patient Experience Technology Market ($B) (2019-2031)
  • Figure 10.9: Trends and Forecast for the South American Patient Experience Technology Market ($B) (2019-2031)
  • Figure 10.10: Trends and Forecast for the African Patient Experience Technology Market ($B) (2019-2031)
  • Figure 11.1: Porter's Five Forces Analysis of the Global Patient Experience Technology Market
  • Figure 11.2: Market Share (%) of Top Players in the Global Patient Experience Technology Market (2024)
  • Figure 12.1: Growth Opportunities for the Global Patient Experience Technology Market by Type
  • Figure 12.2: Growth Opportunities for the Global Patient Experience Technology Market by Application
  • Figure 12.3: Growth Opportunities for the Global Patient Experience Technology Market by Region
  • Figure 12.4: Emerging Trends in the Global Patient Experience Technology Market

List of Tables

  • Table 1.1: Growth Rate (%, 2023-2024) and CAGR (%, 2025-2031) of the Patient Experience Technology Market by Type and Application
  • Table 1.2: Attractiveness Analysis for the Patient Experience Technology Market by Region
  • Table 1.3: Global Patient Experience Technology Market Parameters and Attributes
  • Table 3.1: Trends of the Global Patient Experience Technology Market (2019-2024)
  • Table 3.2: Forecast for the Global Patient Experience Technology Market (2025-2031)
  • Table 4.1: Attractiveness Analysis for the Global Patient Experience Technology Market by Type
  • Table 4.2: Market Size and CAGR of Various Type in the Global Patient Experience Technology Market (2019-2024)
  • Table 4.3: Market Size and CAGR of Various Type in the Global Patient Experience Technology Market (2025-2031)
  • Table 4.4: Trends of Acute Care Facilities in the Global Patient Experience Technology Market (2019-2024)
  • Table 4.5: Forecast for Acute Care Facilities in the Global Patient Experience Technology Market (2025-2031)
  • Table 4.6: Trends of Post Acute Care Facilities in the Global Patient Experience Technology Market (2019-2024)
  • Table 4.7: Forecast for Post Acute Care Facilities in the Global Patient Experience Technology Market (2025-2031)
  • Table 4.8: Trends of Non-Acute Care Facilities in the Global Patient Experience Technology Market (2019-2024)
  • Table 4.9: Forecast for Non-Acute Care Facilities in the Global Patient Experience Technology Market (2025-2031)
  • Table 5.1: Attractiveness Analysis for the Global Patient Experience Technology Market by Application
  • Table 5.2: Market Size and CAGR of Various Application in the Global Patient Experience Technology Market (2019-2024)
  • Table 5.3: Market Size and CAGR of Various Application in the Global Patient Experience Technology Market (2025-2031)
  • Table 5.4: Trends of Emergency Center in the Global Patient Experience Technology Market (2019-2024)
  • Table 5.5: Forecast for Emergency Center in the Global Patient Experience Technology Market (2025-2031)
  • Table 5.6: Trends of Children's Hospitals in the Global Patient Experience Technology Market (2019-2024)
  • Table 5.7: Forecast for Children's Hospitals in the Global Patient Experience Technology Market (2025-2031)
  • Table 5.8: Trends of Academic Medical Center in the Global Patient Experience Technology Market (2019-2024)
  • Table 5.9: Forecast for Academic Medical Center in the Global Patient Experience Technology Market (2025-2031)
  • Table 5.10: Trends of Ambulatory Surgery Center in the Global Patient Experience Technology Market (2019-2024)
  • Table 5.11: Forecast for Ambulatory Surgery Center in the Global Patient Experience Technology Market (2025-2031)
  • Table 6.1: Market Size and CAGR of Various Regions in the Global Patient Experience Technology Market (2019-2024)
  • Table 6.2: Market Size and CAGR of Various Regions in the Global Patient Experience Technology Market (2025-2031)
  • Table 7.1: Trends of the North American Patient Experience Technology Market (2019-2024)
  • Table 7.2: Forecast for the North American Patient Experience Technology Market (2025-2031)
  • Table 7.3: Market Size and CAGR of Various Type in the North American Patient Experience Technology Market (2019-2024)
  • Table 7.4: Market Size and CAGR of Various Type in the North American Patient Experience Technology Market (2025-2031)
  • Table 7.5: Market Size and CAGR of Various Application in the North American Patient Experience Technology Market (2019-2024)
  • Table 7.6: Market Size and CAGR of Various Application in the North American Patient Experience Technology Market (2025-2031)
  • Table 7.7: Trends and Forecast for the United States Patient Experience Technology Market (2019-2031)
  • Table 7.8: Trends and Forecast for the Mexican Patient Experience Technology Market (2019-2031)
  • Table 7.9: Trends and Forecast for the Canadian Patient Experience Technology Market (2019-2031)
  • Table 8.1: Trends of the European Patient Experience Technology Market (2019-2024)
  • Table 8.2: Forecast for the European Patient Experience Technology Market (2025-2031)
  • Table 8.3: Market Size and CAGR of Various Type in the European Patient Experience Technology Market (2019-2024)
  • Table 8.4: Market Size and CAGR of Various Type in the European Patient Experience Technology Market (2025-2031)
  • Table 8.5: Market Size and CAGR of Various Application in the European Patient Experience Technology Market (2019-2024)
  • Table 8.6: Market Size and CAGR of Various Application in the European Patient Experience Technology Market (2025-2031)
  • Table 8.7: Trends and Forecast for the German Patient Experience Technology Market (2019-2031)
  • Table 8.8: Trends and Forecast for the French Patient Experience Technology Market (2019-2031)
  • Table 8.9: Trends and Forecast for the Spanish Patient Experience Technology Market (2019-2031)
  • Table 8.10: Trends and Forecast for the Italian Patient Experience Technology Market (2019-2031)
  • Table 8.11: Trends and Forecast for the United Kingdom Patient Experience Technology Market (2019-2031)
  • Table 9.1: Trends of the APAC Patient Experience Technology Market (2019-2024)
  • Table 9.2: Forecast for the APAC Patient Experience Technology Market (2025-2031)
  • Table 9.3: Market Size and CAGR of Various Type in the APAC Patient Experience Technology Market (2019-2024)
  • Table 9.4: Market Size and CAGR of Various Type in the APAC Patient Experience Technology Market (2025-2031)
  • Table 9.5: Market Size and CAGR of Various Application in the APAC Patient Experience Technology Market (2019-2024)
  • Table 9.6: Market Size and CAGR of Various Application in the APAC Patient Experience Technology Market (2025-2031)
  • Table 9.7: Trends and Forecast for the Japanese Patient Experience Technology Market (2019-2031)
  • Table 9.8: Trends and Forecast for the Indian Patient Experience Technology Market (2019-2031)
  • Table 9.9: Trends and Forecast for the Chinese Patient Experience Technology Market (2019-2031)
  • Table 9.10: Trends and Forecast for the South Korean Patient Experience Technology Market (2019-2031)
  • Table 9.11: Trends and Forecast for the Indonesian Patient Experience Technology Market (2019-2031)
  • Table 10.1: Trends of the ROW Patient Experience Technology Market (2019-2024)
  • Table 10.2: Forecast for the ROW Patient Experience Technology Market (2025-2031)
  • Table 10.3: Market Size and CAGR of Various Type in the ROW Patient Experience Technology Market (2019-2024)
  • Table 10.4: Market Size and CAGR of Various Type in the ROW Patient Experience Technology Market (2025-2031)
  • Table 10.5: Market Size and CAGR of Various Application in the ROW Patient Experience Technology Market (2019-2024)
  • Table 10.6: Market Size and CAGR of Various Application in the ROW Patient Experience Technology Market (2025-2031)
  • Table 10.7: Trends and Forecast for the Middle Eastern Patient Experience Technology Market (2019-2031)
  • Table 10.8: Trends and Forecast for the South American Patient Experience Technology Market (2019-2031)
  • Table 10.9: Trends and Forecast for the African Patient Experience Technology Market (2019-2031)
  • Table 11.1: Product Mapping of Patient Experience Technology Suppliers Based on Segments
  • Table 11.2: Operational Integration of Patient Experience Technology Manufacturers
  • Table 11.3: Rankings of Suppliers Based on Patient Experience Technology Revenue
  • Table 12.1: New Product Launches by Major Patient Experience Technology Producers (2019-2024)
  • Table 12.2: Certification Acquired by Major Competitor in the Global Patient Experience Technology Market