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市场调查报告书
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1445411

公用事业计费软体 - 市场占有率分析、产业趋势与统计、成长预测(2024 - 2029 年)

Utility Billing Software - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)

出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

公用事业计费软体市场规模预计到 2024 年为 57.6 亿美元,预计到 2029 年将达到 84.5 亿美元,在预测期内(2024-2029 年)CAGR为 7.95%。

公用事业计费软体 - 市场

公用事业计费软体有助于管理公用事业营运、客户资料以及水、下水道、燃气、电力、废弃物管理和分项计量公司的计费职责。企业使用公用事业计费系统来简化客户管理和计费程序,同时整合服务订单、仪表维护历史记录和调度,以提高生产力和获利能力。

主要亮点

  • 为了适应公用事业业务不断变化的动态,传统计费系统发生了重大变化,例如云端运算和物联网 (IoT) 技术的结合。这促进了市场的扩大。
  • 此外,数位化涵盖讯息的传递和讯息本身。儘管传统的计费系统随着时间的推移而不断改进,并且对碳排放没有严格的限制,但能源公司正在专注于可持续和无纸化的解决方案,以实现有效的工作环境。这项变更也促使企业安装更好的IT基础架构。
  • 推动全球公用事业计费软体产业的关键驱动力之一是遗留计费系统的不断升级。电力供应产业越来越多地采用智慧电錶等智慧电网技术,这增加了公用事业计费和收费基础设施的复杂性。
  • 由于快速变化的工业环境、技术先进的消费者的存在以及数位设备和技术与传统业务流程的融合,公用事业行业发现满足客户的需求更具挑战性。在当今竞争激烈的市场中,让客户满意已经变得很困难,尤其是依赖客户满意度的服务型产业。
  • 不同的最终用户产业都感受到了 COVID-19 的影响。例如,随着冠状病毒的传播,获得水成为一种重要的工具,使人们能够定期清洁表面和洗手。为了确保这一点,一些政府命令公用事业公司免费或以折扣价提供它,但这些公用事业公司现在陷入困境。

公用事业计费软体市场趋势

配电产业预计将占据重要市场份额

  • 该行业的电力公司利用公用事业计费软体来减少计费问题。由于精度提高,公用事业公司可以提供较低的成本,这也有助于他们吸引更多客户并产生更多收入。
  • 与公用事业公司收集每月能源使用资料以建立纸本发票并将其发送给客户的时代相比,电费帐单已经发生了变化。使用智慧电錶(例如两个通讯电錶)时,流程简化更容易实现。
  • 人们日益渴望以更低的价格提高整体营运效率,促进了各配电公司采用瑞银解决方案。
  • 由于公用事业公司重新专注于减少无用水量,智慧计量在美国的需求极高。智慧计费和洩漏检测的额外优势促使安装智慧电錶,预计这将推动所调查产业的扩张。
  • 此外,电力计费软体BillMaster是由DataWest公司生产的,DataWest是为公用事业行业创建软体产品的公司。在开发此公用事业计费软体时,能源客户的要求是首要任务。由于该公司在电力领域拥有丰富的经验,BillMaster 目前拥有公用事业公司所需的所有特性和功能。这些知识是从电力公司的要求、程序和实践的实际经验中收集的。

北美预计将拥有重要的市场份额

  • 由于其高度发达的公用事业基础设施和可实现向营运开发过渡的资金可用性,预计北美将拥有相当大的市场。由于有重要的基础设施支持,将这些产品推向市场也很简单。
  • 美国是世界上最大的经济体,也是北美公用事业计费软体的主要市场。透过早期采用,获得了重要的市场份额。区块链、物联网的出现以及数位化的推动等因素正在促进该国所研究市场的发展。
  • 该国的电力和能源产业正在经历数位转型。参与者正在利用资料并应用强大的分析来获取更准确的资讯并提供基于事实的预测,从而帮助客户更快地做出更好的业务决策,同时增强营运和消费者体验。
  • 此外,许多公用事业公司在某种程度上采用云端进行IT营运;云端可以为公用事业提供变革性的新机会,以优化 IT/OT 成本并增强弹性和安全性。
  • 例如,波特兰通用电气公司能够快速开发停电管理和通讯系统,这些系统可以在风暴来袭时立即扩展,让消费者了解电网状态并减少停电时间,这要归功于其采用云端进行 IT 营运。

公用事业计费软体产业概述

公用事业计费软体市场具有凝聚力和一致性,使得市场上存在各种供应商。由于整个供应链中任何一方都缺乏控制,因此这样的市场得到了促进。该市场正在经历多次併购,新技术进步预计将推动全球扩张。

  • 2022 年12 月- 全球垂直市场软体供应商之一Harris 宣布收购Service-Link 并向其公用事业集团添加行动劳动力管理解决方案,该平台使公用事业公司能够透过Service-Link 的可自订工作流程增强其移动劳动力、优化调度等

额外的好处:

  • Excel 格式的市场估算 (ME) 表
  • 3 个月的分析师支持

目录

第 1 章:简介

  • 研究假设和市场定义
  • 研究范围

第 2 章:研究方法

第 3 章:执行摘要

第 4 章:市场洞察

  • 市场概况
  • 产业吸引力 - 波特五力分析
    • 供应商的议价能力
    • 买家的议价能力
    • 新进入者的威胁
    • 竞争激烈程度
    • 替代品的威胁
  • Covid-19 对市场影响的评估

第 5 章:市场动态

  • 市场驱动因素
    • 传统计费系统和 IT 基础设施的改进
    • 对智慧电网技术的投资不断增加
  • 市场限制
    • 最终用户产业缺乏数位技能

第 6 章:市场细分

  • 按部署模式
    • 基于云端
    • 本地部署
  • 按最终用户产业
    • 石油和天然气
    • 电力调配
    • 电信
    • 其他最终用户产业
  • 按地理
    • 北美洲
      • 美国
      • 加拿大
    • 欧洲
      • 德国
      • 英国
      • 法国
      • 欧洲其他地区
    • 亚太地区
      • 中国
      • 日本
      • 印度
      • 亚太地区其他地区
    • 世界其他地区

第 7 章:竞争格局

  • 公司简介
    • Harris Computer Systems
    • PayStand Inc.
    • Utilibill Pvt. Ltd.
    • ePsolutions Inc.
    • Jendev Corporation
    • Exceleron Softwares Inc.
    • Jayhawk Software Inc.
    • Banyon Data Systems Inc.
    • Sigma Software Solutions Inc.
    • Oracle Corporation

第 8 章:投资分析

第 9 章:市场的未来

简介目录
Product Code: 66405

The Utility Billing Software Market size is estimated at USD 5.76 billion in 2024, and is expected to reach USD 8.45 billion by 2029, growing at a CAGR of 7.95% during the forecast period (2024-2029).

Utility Billing Software - Market

Utility billing software assists in managing utility operations, customer data, and billing duties for water, sewer, gas, electric, waste management, and sub-metering firms. Utility Billing Systems are used by businesses to streamline customer administration and billing procedures while integrating service orders, meter maintenance history, and scheduling to increase productivity and profitability.

Key Highlights

  • To match the changing dynamics of the utility business, legacy billing systems have undergone significant changes, such as the incorporation of cloud computing and Internet of Things (IoT) technologies. This has contributed to the market's expansion.
  • Additionally, digitalization covers the conveyance of information and the information itself. Energy firms are concentrating on sustainable and paperless solutions for an effective working environment even though the legacy billing system has been improving over time, and there are no strict limitations on carbon emissions. This change has also prompted businesses to install better IT infrastructure.
  • One of the key drivers propelling the worldwide utility billing software industry is the continuous upgrading of legacy billing systems. The electrical power supply industry's increasing adoption of smart grid technology, such as smart meters, has raised complexity in the utilities' billing and collection infrastructure.
  • The utility industry is finding it more challenging to satisfy its clients due to the fast-changing industrial environment, the existence of technologically advanced consumers, and the convergence of digital devices and technology coupled with traditional business processes. Keeping customers happy has become difficult in today's fiercely competitive marketplaces, primarily service-based industries that rely on customer satisfaction.
  • The impact of COVID-19 has been felt across different end-user industries. For instance, as the coronavirus spread, access to water emerged as a critical tool, allowing people to clean surfaces and wash their hands regularly. To ensure this, some governments ordered utilities to provide it for free or at discounted rates, but those utilities are now struggling.

Utility Billing Software Market Trends

Power Distribution Industry Expected to Hold Significant Market Share

  • Power firms in this industry utilize utility billing software to reduce billing problems. Utility companies can provide low costs because of the increased precision, which also helps them attract more customers and generate more money.
  • Electricity billing had changed from the days when utilities would compile data on monthly energy use to create paper invoices that they would ship to customers. Process streamlining is easier to implement when using smart meters, such as two communicating meters.
  • The adoption of UBS solutions by various power distribution firms is being facilitated by the growing desire to improve overall operational efficiency at lower prices.
  • Due to the utilities' renewed focus on reducing NRW, smart metering is in extremely high demand in the United States. The installation of smart meters has been prompted by the additional benefits of smart billing and leak detection, which is anticipated to propel the expansion of the investigated industry.
  • Moreover, Electric utility billing software BillMaster is produced by DataWest, a company that creates software products for the utility industry. The requirements of energy customers are a top priority when developing this utility billing software. As a result of the company's considerable experience in the power sector, BillMaster currently has all the features and functionalities that the utility requires. This knowledge was gleaned from practical experience with electric utilities' requirements, procedures, and practices.

North America Expected to Have Significant Market Share

  • North America is anticipated to have a sizable market due to its highly developed utilities infrastructure and funding availability to enable the transition to operational developments. Launching these products on the market is also simple due to the presence of vital infrastructure for support.
  • The largest economy in the world and a key market for utility billing software in North America is the United States. Gaining a significant market share was made possible by early adoption. Several factors, such as the emergence of Blockchain, the Internet of Things, and a push toward digitization, are aiding the development of the studied market in the nation.
  • The nation's electricity and energy sector are going through a digital transition. Players are utilizing data and applying robust analytics to gain access to more accurate information and provide fact-based forecasts that will assist their clients in making better business decisions more quickly while enhancing operations and consumer experiences.
  • Moreover, many utility companies are adopting the cloud for IT operations to some extent; there are transformative new opportunities the cloud can offer utilities to optimize IT/OT costs and enhance resilience and security.
  • For instance, Portland General Electric was able to quickly develop outage management and communication systems that can scale immediately when a storm strikes, keep consumers informed of the grid status and reduce outage times, thanks to its adoption of the cloud for IT operations.

Utility Billing Software Industry Overview

The Utility Billing Software Market is both cohesive and consistent, enabling the presence of various suppliers in the marketplace. Such a market has been facilitated by the lack of control exercised by any party throughout the supply chain. This market is experiencing several mergers and acquisitions, and new technological advancements are anticipated to fuel global expansion.

  • December 2022 - Harris, one of the global vertical market software providers, has announced the acquisition of Service-Link and added a mobile workforce management solution to its Utilities Group, where the platform empowers utilities to augment their mobile workforce with Service-Link's customizable workflows, optimized scheduling, etc.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions & Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Force Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Buyers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Intensity of Competitive Rivalry
    • 4.2.5 Threat of Substitutes
  • 4.3 Assessment of Impact of Covid-19 on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Improvement in Legacy Billing Systems and IT Infrastructure
    • 5.1.2 Growing Investment in Smart Grid Technology
  • 5.2 Market Restraints
    • 5.2.1 Lack of Digital Skills Among End-user Industries

6 MARKET SEGMENTATION

  • 6.1 By Deployment Mode
    • 6.1.1 Cloud-based
    • 6.1.2 On-premise
  • 6.2 By End-user Industry
    • 6.2.1 Water
    • 6.2.2 Oil & Gas
    • 6.2.3 Power Distribution
    • 6.2.4 Telecommunication
    • 6.2.5 Other End-user Industries
  • 6.3 By Geography
    • 6.3.1 North America
      • 6.3.1.1 United States
      • 6.3.1.2 Canada
    • 6.3.2 Europe
      • 6.3.2.1 Germany
      • 6.3.2.2 United Kingdom
      • 6.3.2.3 France
      • 6.3.2.4 Rest of Europe
    • 6.3.3 Asia Pacific
      • 6.3.3.1 China
      • 6.3.3.2 Japan
      • 6.3.3.3 India
      • 6.3.3.4 Rest of Asia Pacific
    • 6.3.4 Rest of the World

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Harris Computer Systems
    • 7.1.2 PayStand Inc.
    • 7.1.3 Utilibill Pvt. Ltd.
    • 7.1.4 ePsolutions Inc.
    • 7.1.5 Jendev Corporation
    • 7.1.6 Exceleron Softwares Inc.
    • 7.1.7 Jayhawk Software Inc.
    • 7.1.8 Banyon Data Systems Inc.
    • 7.1.9 Sigma Software Solutions Inc.
    • 7.1.10 Oracle Corporation

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET