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市场调查报告书
商品编码
1626347

云端协作：市场占有率分析、产业趋势与统计、成长预测（2025-2030）

Cloud Collaboration - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

云端协作市场预计在预测期内复合年增长率为 13.5%

云端协作-市场-IMG1

主要亮点

  • 云端协作解决方案为企业提供更大的敏捷性，同时支援远端和虚拟用户之间轻鬆共用资料。企业现在正在寻求能够轻鬆满足不断变化的业务需求并提高生产力的服务，从而满足对敏捷支援不断增长的需求。
  • 随着自动化趋势的不断发展和移动性的变化，企业寻找能够提供服务的解决方案变得越来越重要，从而降低整体基础设施成本。此外，采用行动服务的公司正在实施新倡议，以改善员工互动和易用性，这使得跨多个端点设备提供资料存取变得至关重要。
  • 新兴国家各个最终用户领域对物联网 (IoT) 应用的需求不断增长，也提高了营运可行性，从而提供了合适且安全的云端解决方案。这些投资正在推动云端协作市场的成长需求，因为每个地区的大多数公司都在投资这些技术服务。
  • Microsoft 和 Google 等公司提供各种团队合作工具和软体，包括 Office 365、Microsoft Teams、Microsoft SharePoint、Google Hangouts 和 Google Drive。 2022 年 5 月，微软发布了 Live Share 功能，该功能允许用户的应用程式超越被动萤幕共用，在 Teams 会议中共同查看、共同编辑、共同创建等。开发人员可以使用 Teams SDK 中的新预览放大功能轻鬆扩展现有的 Teams 应用程式并在会议中建立 Live Share 体验。
  • COVID-19 的爆发迫使多个组织重新考虑其 IT 策略，并将其作为首要任务。组织也强调拥有合适的云端基础的协作工具的重要性，使员工能够远端工作，以限制对生产力的影响。
  • 云端基础的解决方案为企业和人们提供了必要的连接。支援员工存取关键业务讯息，同时实现同事之间安全、即时协作的支援工作是越来越多地采用这些解决方案的关键原因。

云端协作市场趋势

整合通讯和协作解决方案推动市场成长

  • 整合通讯(UC) 和解决方案使员工可以轻鬆地与其他员工保持联繫，并随时随地联繫客户和业务合作伙伴。由于企业需要提高效率和协作性，协作解决方案在过去几年中不断涌现。这些工具使虚拟团队能够跨地域协作，从而提高生产力并激发创新。
  • 推动云端基础的解决方案需求的另一个趋势是公司希望将协作和通讯工具整合到业务应用程式和工作流程整合中。
  • 自诞生以来，整合通讯(UC) 和解决方案已成为医疗保健和教育等各行业的多个组织的经济高效的解决方案。此外，Mitel Networks Corporation 和 IBM 等公司云端基础的整合通讯正在塑造组织管理通讯网路的方式。
  • 据 AT&T 称，商界领袖越来越多地寻找改变职场的方法。行动工作者数量的不断增加，加上 BYOD 趋势，导致云端託管协作解决方案的采用激增。事实上，整合通讯和协作解决方案在云端基础的部署中占据很大份额。
  • 此外，企业越来越习惯利用云端基础的解决方案作为独立或互补的混合解决方案。这类云端基础的协作应用程式的范例是 Cisco 的 Spark，以前称为 Project Squared。

欧洲占主要市场占有率

  • 欧洲占据了云端应用需求的大部分。根据欧盟统计局的数据，2021年欧盟云端运算服务的企业采用率为41%，比2020年增加4个百分点。随着自动化趋势的发展，云端的采用率也不断增加，这使得企业寻找能够提供这些服务的解决方案变得越来越重要。
  • 2022年6月，欧盟委员会宣布已开始与成员国对话，共同创建“文化遗产协作云”，透过数位基础设施保护欧洲文化遗产。这种协作云将使文化遗产学者、策展人、檔案管理员和保护人员等专家之间前所未有的多学科和大规模协作成为可能。
  • 正如云端储存和协作工具正在塑造电子邮件通讯的未来一样，公司也越来越多地采用云端运算电子邮件并使用 ERP 等自动化和简化解决方案。
  • 除了混合云端的成长之外，企业也越来越多地采用云端基础的技术。 Google、AWS、IBM 和销售团队积极参与云端技术的开发，并在西班牙当前的云端基础服务市场中占有很大份额。由于这些因素，该地区的云端协作市场预计将扩大。
  • 透过简化内部沟通并营造协作文化，公司可以提高工作效率，更重要的是，可以作为一个整体进行工作，最终提高公司的敏捷性，从而支持和提高各种规模的企业所需的决策速度。当今快节奏的商业世界中保持竞争力。这些是预计将推动欧洲市场的一些因素。

云端协作产业概况

云端协作市场竞争非常激烈，有几家主要公司进入该市场。从市场占有率来看，目前该市场由几家大型企业主导。市占率最高的大公司正致力于扩大海外基本客群。参与企业正在利用战略联合倡议来增加市场占有率和盈利。我们也收购了致力于云端协作技术的新兴企业，以增强我们的产品能力。市场的最新发展包括： 2022 年10 月，Adobe 发布了创意会议解决方案AdAdobe MAX、Adobe Creative Cloud 和Document Cloud 中的扩展协作工具，以帮助创作者满足跨多个平台不断增长的内容需求。 2022 年 8 月，Microsoft Teams 和巴克莱银行 (Barclays Bank PLC) 宣布巴克莱银行已采用 Microsoft Teams 作为其首选协作平台。透过此交易，巴克莱银行将简化其现有的通讯和协作解决方案，并引入 Teams 来取代整个公司先前使用的多点解决方案。

其他好处

  • Excel 格式的市场预测 (ME) 表
  • 3 个月分析师支持

目录

第一章简介

  • 研究假设和市场定义
  • 调查范围

第二章调查方法

第三章执行摘要

第四章市场洞察

  • 市场概况
  • 工业吸引力－波特五力
    • 供应商的议价能力
    • 买家/消费者的议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争公司之间敌对关係的强度
  • 评估 COVID-19 对产业的影响

第五章市场动态

  • 利用市场促进因素和市场限制因素
  • 市场驱动因素
    • 提高行动性并改变劳动力趋势，例如 BYOD
    • 跨时区对劳动生产力和企业敏捷性的需求不断增加
  • 市场限制因素
    • 资料安全问题和应用程式整合复杂性

第六章 市场细分

  • 按解决方案
    • 整合通讯与协作
    • 企业社会协作
    • 计划团队管理
    • 文件管理系统
    • 支援服务
  • 依部署类型
    • 公共云端
    • 私有云端
    • 混合云端
  • 按最终用户产业
    • 通讯/ITES
    • 媒体娱乐
    • 教育
    • 医学生命科学
    • 银行/金融系统
    • 政府/公共部门
    • 其他的
  • 地区
    • 北美洲
    • 欧洲
    • 亚太地区
    • 拉丁美洲
    • 中东/非洲

第七章 竞争格局

  • 公司简介
    • Microsoft Corporation
    • Cisco Systems Inc.
    • Oracle Corporation
    • HighQ Solutions
    • IBM Corporation
    • Box Inc.
    • Citrix Systems Inc.
    • Jive Software Inc.
    • Mitel Networks Corp.
    • Intralinks Holdings Inc.
    • Salesforce.com Inc.
    • Hyperoffice
    • Atlassian Corporation PLC
    • Adobe Systems
    • Zoho Corporation

第八章投资分析

第9章市场的未来

简介目录
Product Code: 48007

The Cloud Collaboration Market is expected to register a CAGR of 13.5% during the forecast period.

Cloud Collaboration - Market - IMG1

Key Highlights

  • Cloud collaboration solutions also offer high agility to companies while enabling easy data sharing among remote and virtual users. Companies are now looking for services that offer easy access and increased productivity with the changing business requirements, thereby supporting the growing need for agile support.
  • With the increasing automation trends, coupled with the changing mobility, it has become increasingly important for organizations to look for solutions that can offer services, thereby reducing overall infrastructure costs. Moreover, businesses adopting mobile services are implementing new policies to increase their employee interaction and ease of use, which has become essential to provide access to data across multiple end-point devices.
  • The growing demand for the Internet of Things (IoT) application across various end-user sectors among emerging economies is also fuelling operational feasibility, thereby providing relevant and secure cloud solutions. As most enterprises across regions are investing in these technology services, such investments are propelling the demand for the growth of the cloud collaboration market.
  • Companies like Microsoft and Google offer various team collaboration tools and software, such as Office 365, Microsoft Teams, Microsoft SharePoint, Google Hangouts, and Google Drive. In May 2022, Microsoft announced the launch of Live Share, a capability for users' apps to go beyond passive screen sharing and enable participants to co-watch, co-edit, co-create, and more in Teams meetings. Developers can use new preview extensions to the Teams SDK to easily extend existing Teams apps and create Live Share experiences in meetings.
  • The COVID-19 outbreak has been forcing multiple organizations to review their IT strategies as a top priority. Various organizations have also emphasized the importance of having the right cloud-based collaboration tool that will allow employees to work remotely to limit the impact on productivity.
  • The cloud-based solutions have been providing vital connectivity for businesses and populations. The supporting efforts in ensuring the workers can access critical business information while enabling secure real-time collaboration between co-workers are a primary reason for the increased adoption of these solutions.

Cloud Collaboration Market Trends

Unified Communication and Collaboration Solutions to Drive the Market Growth

  • Unified communication and solution have been making it easier for workers to stay connected to other employees and for customers and clients to reach them no matter where they are. With the need to make enterprises more efficient and collaborative, the last few years have seen collaboration solutions rise steadily. These tools have increased productivity and unlocked innovation by enabling virtual teams to work together across geographies.
  • Another trend driving the demand for cloud-based solutions is the enterprises' desire to incorporate collaboration and communication tools into their business applications and workflow integration.
  • Unified communications and solutions, since their launch, have emerged as a cost-effective solution for multiple organizations across various industries, such as healthcare and education. Moreover, the cloud-based delivery of these unified communications offered by companies, such as Mitel Networks Corporation and IBM, shapes the way organizations manage their communication networks.
  • According to AT&T, business leaders are increasingly looking for ways that will change the workplace. The market is witnessing robust growth in adopting cloud-hosted collaboration solutions due to the increase in the mobile workforce, coupled with the BYOD trend. In fact, unified communications and collaboration solutions are taking a significant share of cloud-based deployments.
  • Moreover, enterprises are increasingly comfortable using cloud-based solutions as stand-alone or complementary hybrid solutions. One example of such a cloud-based collaboration application is Cisco's Spark, previously known as Project Squared.

Europe to Hold Significant Market Share

  • Europe occupies a significant portion of the demand for cloud applications. According to Eurostat, the enterprise use of cloud computing services in the European Union (EU) in 2021 was 41 percent, which was 4% higher than that in 2020. Cloud penetration is increasing with automation trends, which has become increasingly crucial for enterprises to look for solutions that can offer these services.
  • In June 2022, the European Commission announced that it had launched a dialogue with Member States on the joint creation of a Collaborative Cloud for Cultural Heritage to help safeguard European cultural treasures through digital infrastructure. The collaborative cloud would enable unprecedented transdisciplinary and large-scale collaboration between specialists, such as cultural heritage scholars, curators, archivists, and conservators.
  • As cloud storage and collaboration tools are shaping the future of email communication, they are increasingly adopted by businesses using the cloud for emails and using automation and streamlining solutions, such as ERP.
  • Besides hybrid cloud growth, companies are increasingly engaged in cloud-based technologies. Google, AWS, IBM, and Salesforce are engaged in significant cloud technology developments and make up a significant share of Spain's current market for cloud-based services. Such factors are expected to create a scope for the cloud collaboration market in the region.
  • By streamlining internal communications and enabling a collaborative culture, businesses could be empowered to work more productively and, more importantly, as one unified unit, which will ultimately support the businesses' agility and increase the speed of decision-making that is necessary for businesses of any size to remain competitive in today's fast-paced business world. These are some of the factors that are expected to drive the market in the European region.

Cloud Collaboration Industry Overview

The cloud collaboration market is highly competitive and consists of several major players. In terms of market share, few of the major players currently dominate the market. The major players with prominent shares in the market focus on expanding their customer base across foreign countries. The players are leveraging strategic collaborative initiatives to increase their market share and profitability. The companies operating in the market are also acquiring start-ups working on cloud collaboration technologies to strengthen their product capabilities. Some of the recent developments in the market are that in October 2022, Adobe announced the Adobe MAX, a creativity conference solution, the expansion of collaboration tools within Adobe Creative Cloud, and Document Cloud enabling new workflows that will empower creators to meet ever-growing content demands across multiple platforms. In August 2022, Microsoft Teams and Barclays Bank PLC announced that Barclays had deployed Microsoft Teams as its preferred collaboration platform, powering collaboration for more than 120,000 colleagues and service partners in key locations around the globe. Under the agreement, Barclays is streamlining its existing communications and collaboration solutions, with Teams replacing several previously used point solutions across the company.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness- Porter Five Forces
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Buyers/Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Assessment of COVID-19 Impact on the Industry

5 MARKET DYNAMICS

  • 5.1 Introduction to Market Drivers and Restraints
  • 5.2 Market Drivers
    • 5.2.1 Increased Mobility and Changing Working Trends, such as BYOD
    • 5.2.2 Rising Need for Workforce Productivity and Enterprise Agility across Time Zones
  • 5.3 Market Restraints
    • 5.3.1 Data Security Concerns and Application Integration Complexities

6 MARKET SEGMENTATION

  • 6.1 By Solution
    • 6.1.1 Unified Communication and Collaboration
    • 6.1.2 Enterprise Social Collaboration
    • 6.1.3 Project and Team Management
    • 6.1.4 Document Management System
    • 6.1.5 Support Services
  • 6.2 By Deployment Type
    • 6.2.1 Public Cloud
    • 6.2.2 Private Cloud
    • 6.2.3 Hybrid Cloud
  • 6.3 By End-user Industry
    • 6.3.1 Telecommunication and ITES
    • 6.3.2 Media and Entertainment
    • 6.3.3 Education
    • 6.3.4 Healthcare and Life Sciences
    • 6.3.5 Banking and Financial System
    • 6.3.6 Government and Public Sectors
    • 6.3.7 Other End-user Industries
  • 6.4 Geography
    • 6.4.1 North America
    • 6.4.2 Europe
    • 6.4.3 Asia Pacific
    • 6.4.4 Latin America
    • 6.4.5 Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Microsoft Corporation
    • 7.1.2 Cisco Systems Inc.
    • 7.1.3 Oracle Corporation
    • 7.1.4 HighQ Solutions
    • 7.1.5 IBM Corporation
    • 7.1.6 Box Inc.
    • 7.1.7 Citrix Systems Inc.
    • 7.1.8 Jive Software Inc.
    • 7.1.9 Mitel Networks Corp.
    • 7.1.10 Intralinks Holdings Inc.
    • 7.1.11 Salesforce.com Inc.
    • 7.1.12 Hyperoffice
    • 7.1.13 Atlassian Corporation PLC
    • 7.1.14 Adobe Systems
    • 7.1.15 Zoho Corporation

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET