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市场调查报告书
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智慧应用过程(SPA)：市场占有率分析、产业趋势与统计、成长预测（2025-2030 年）

Smart Process Application (SPA) - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

智慧应用过程(SPA) 市场规模预计在 2025 年为 727.9 亿美元，预计到 2030 年将达到 1381.4 亿美元，预测期内（2025-2030 年）的复合年增长率为 13.67%。

智慧流程应用 (SPA)-市场-IMG1

企业用户的虚拟和探索性资料分析正在发展成为智慧应用过程(SPA) 市场最重要的趋势之一。许多主要产业正在利用分析力量来制定策略性商业决策。

主要亮点

  • 智慧应用过程(SPA) 的出现提供了一种新的技术范式并彻底改变了企业的运作方式。这些应用程式旨在支援动态、人力密集且频繁变化的业务活动，它们有潜力推动技术进步并重塑全球产业的未来。
  • 由于资料量不断增长而导致的复杂性不断增加，推动了智慧应用过程(SPA) 市场的需求。随着公司寻求分析来自许多新的和不同来源的资料作为其战术性和战略决策的一部分，业务资料的复杂性正在增加。
  • 管理复杂的资料模式、设定自动化 ETL 流程以及确保资料品质和管治等任务非常艰鉅。因此，为了管理这种复杂的资料，组织正在利用智慧应用过程(SPA) 来简化大量现有资料的分析。
  • 对更好的管理解决方案和自动化的日益增长的需求正在推动市场的发展。聪明的组织现在认识到采用智慧自动化的迫切性。因为我们知道智慧自动化可以提高IT资产利用率，帮助实现组织策略，实现新技术的采用，并改变客户体验。
  • 需要提高对智慧应用过程(SPA) 优势的认识，这限制了市场的发展。许多用户仍需要适应使用传统 BPM 套件或高度客製化的 ERP 实施等遗留解决方案，这对市场的有效成长构成了挑战。此外，确保资料隐私和安全也是市场成长的关键挑战。由于 SPA 处理大量敏感资料，因此采取强有力的安全措施防止资料外洩极为重要。

智慧应用过程(SPA) 市场趋势

医疗保健产业预计将推动市场成长

  • 医疗保健系统是一个复杂的网路。医疗保健提供者和患者之间存在持续的资料流。此外，医院经营团队需要存取资料以用于会计目的。 HIPAA 法案规定了医疗保健提供者之间共用医疗资讯的规则，特别是电子健康记录(EHR)、诊断结果等。行动技术正在使资料在这个复杂的生态系统中更有效地移动。透过行动电话和平板电脑作为端点，资料可以更快地在系统中传输。
  • 据 Great Call 称，目前 25% 的医生使用智慧型手机、平板电脑或其他行动装置为患者提供护理。人口老化、人手不足和成本上涨给医疗保健产业带来压力。医院越来越多地利用技术和自动化来提高业务效率。此外，行动医疗应用的近期流行进一步推动了市场的成长。例如，根据 YouGov 的调查，2023 年，NHS 应用程式成为受访者中领先的行动医疗应用程序，70% 的受访者表示使用了该应用程式。
  • 随着我们从按服务收费转向基于价值的付费，远端医疗技术可以用来填补医疗照护方面的空白，而不会给服务提供者增加高成本。病人参与技术不再仅仅涉及入口网站。服务提供者现在正积极主动地与患者接触，并以多种方式与他们接触，尤其是透过行动装置。
  • 此外，《经济和临床健康资讯科技法案》（HITECH）的颁布已强制使用电子健康记录（EMR），超过 90% 的医疗服务提供者已采用这些记录。量正在增加。

北美占据主要市场占有率

  • 北美地区的市场占有率最高。由于整个非洲大陆的各公司早期采用了智慧应用过程(SPA)，预计该地区将实现中等成长率。该地区组织的活跃运作进一步促进了市场的成长。 IT服务和设备的消费化正在推动企业中BYOD（自带设备）的兴起，并支持企业行动化趋势。
  • 此外，充足的基础设施、大量全球金融机构的存在以及物联网设备和网路用户的日益普及将增加该地区对业务流程管理的采用。此外，拥有 100 多名员工的美国公司正在采用云端基础的应用程式。这将进一步加速采用敏捷、灵活且扩充性的云端基础的智慧应用过程(SPA) 软体。
  • 此外，自然语言处理和机器学习演算法等新兴技术的快速发展正在推动该地区智慧应用过程(SPA) 市场的技术创新。此外，透过分析主要市场供应商的大量存在以及智慧应用过程(SPA) 领域主要企业的持续技术进步，可以促进该地区的市场成长。
  • 敏捷处理模型的出现使得美国能够支援跨不同类型组织在同一资料实例上的互动式分析、批次分析、全域通讯、资料库和檔案式的模型。 2022 年 11 月，基层医疗提供者集团 Matter Health 与健康资料分析创新者 Ursa Health 合作开发了一个分析开发平台，以通知、改进和加速基于价值的护理服务。

智慧应用过程（SPA）产业概览

智慧应用过程（SPA）市场高度分散，特征是大量中小型企业与大型企业激烈竞争。这一动态领域的一些知名参与者包括 Kofax Ltd、Salesforce、IBM Corporation 等。最近的市场发展趋势包括：

2023 年 1 月，HDFC 银行与微软建立策略伙伴关係关係，以彻底改变其数位化之旅。此次合作旨在透过全面的应用程式组合转型、增强的企业安全性以及透过微软云端实现资料环境的现代化来释放真正的商业价值。

2022 年 3 月，Datalogic SpA 宣布收购 Pekat Sro。该公司专门开发利用机器学习和深度学习的专有演算法来实现製造、运输和物流等领域的流程自动化。此外，这些技术在零售应用领域具有巨大的应用潜力。

其他福利：

  • Excel 格式的市场预测 (ME) 表
  • 3 个月的分析师支持

目录

第 1 章 简介

  • 研究假设和市场定义
  • 研究范围

第二章调查方法

第三章执行摘要

第四章 市场洞察

  • 市场概况
  • 产业吸引力－波特五力分析
    • 新进入者的威胁
    • 购买者/消费者的议价能力
    • 供应商的议价能力
    • 替代品的威胁
    • 竞争对手之间的竞争强度
  • 产业价值链分析
  • COVID-19 市场影响评估

第五章 市场动态

  • 市场驱动因素
    • 资料量不断增长导致复杂性增加
    • 对更好的管理解决方案和自动化的需求日益增加
  • 市场限制
    • 缺乏对智慧应用过程(SPA) 优势的认识

第六章 市场细分

  • 按类型
    • 软体
    • 服务
  • 按部署
    • 本地
    • 云
  • 按解决方案
    • 客户经验管理
    • 企业内容管理
    • 企业行动性
    • 商业智慧和分析
    • 业务流程管理
    • 其他解决方案
  • 按最终用户
    • 娱乐和媒体
    • 后勤
    • 卫生保健
    • BFSI
    • 零售
    • 通讯
    • 能源和电力
    • 公共产业
    • 教育
    • 製造业
    • 其他最终用户
  • 按地区
    • 北美洲
    • 欧洲
    • 亚洲
    • 澳洲和纽西兰
    • 拉丁美洲
    • 中东和非洲

第七章 竞争格局

  • 公司简介
    • Kofax Ltd
    • Salesforce.com, Inc.
    • IBM Corporation
    • Appian Corporation
    • SAP SE
    • Opentext Corporation
    • Kana Software, Inc.
    • Pegasystems Inc.
    • JDA Software
    • Baan Corporation

第八章投资分析

第九章 市场机会与未来趋势

简介目录
Product Code: 53324

The Smart Process Application Market size is estimated at USD 72.79 billion in 2025, and is expected to reach USD 138.14 billion by 2030, at a CAGR of 13.67% during the forecast period (2025-2030).

Smart Process Application (SPA) - Market - IMG1

Virtualization and explorative data analysis for enterprise users have evolved into one of the most important trends in the smart process application market. A host of major industries are leveraging the power of analytics to make strategic business decisions.

Key Highlights

  • The advent of smart process applications (SPA) has revolutionized how businesses operate, offering a new paradigm in technology. These applications, designed to support business activities that are highly variable, people-intensive, and subject to frequent change, have the potential to advance technology and reshape the future of industries worldwide.
  • Rising complexity due to the increasing amount of data is driving the demand for the smart process application market. The complexity of business data is growing as companies look to analyze data from many new and disparate sources as part of their tactical and strategic decision-making.
  • Tasks like managing complicated data schemas, setting up automated ETL processes, and securing data quality and governance are difficult tasks. Hence, in order to manage such complex data, organizations are making use of smart process applications to simplify the analysis of the existing piles of data.
  • The rising need for better management solutions and automation is driving the market. Smart organizations are now aware of the urgency of deploying intelligent automation. They know it can improve the use of their IT assets, help meet organizational strategies, enable the adoption of new technologies, and transform the customer experience.
  • A need for more awareness about the benefits of smart process applications is restraining the market. Many users still need to adapt to the use of a traditional solution, such as in traditional BPM suites or heavily customized ERP implementations, etc., which challenges the market to grow effectively. Moreover, ensuring data privacy and security is also a key challenge in the market's growth. As SPA handles a large amount of sensitive data, it is becoming crucial to have robust security measures in place to prevent data breaches.

Smart Process Application (SPA) Market Trends

Healthcare Segment is Anticipated to Drive the Market Growth

  • The healthcare system is a complex network. There is an ongoing data flow across healthcare providers and patients. Along with this, the hospital management also needs access to the data for accounting purposes. The HIPAA Act lays down the rules for sharing medical information, especially electronic health records (EHR), diagnostic results, etc., amongst institutions. Mobile technology is making this complex ecosystem move data more efficiently. Data can move through the system faster with phones and tablets working as endpoints.
  • According to Great Call, at present, 25% of physicians use smartphones, tablets, and other mobile devices to deliver care to patients. With an aging population, shortage in staff, and rising costs, there has been pressure on the healthcare industry. Hospitals are increasingly turning to technology and automation to improve operational efficiency. Moreover, the recent proliferation of mHealth applications is further driving the growth of the market. For instance, according to the YouGov, in 2023, among respondents, the NHS app emerged as the leading mHealth application, with 70% reporting its usage.
  • As we move towards value-based payments from fee-for-service, telehealth technologies can be deployed to close gaps in care without adding high costs for providers. And patient engagement technologies are no longer just about the portal. Providers are now active with patients and engaging with them in a variety of methods, most notably via mobile devices.
  • Moreover, with the enactment of the Health Information Technology for Economic and Clinical Health (HITECH) Act, electronic medical records (EMRs) have become mandatory, and the adoption has risen to more than 90% of healthcare providers, which increases the usage of mobile app software.

North America Account for Significant Market Share

  • North America region has the highest market share. It is expected to show a moderate growth rate due to the early adoption of smart process applications by various businesses in the continent. The dynamic functioning of organizations in the region has further helped the growth of the market. Consumerization of IT services & devices has cemented the ground for BYOD (bring your device) among enterprises, supporting the enterprise mobility trend.
  • Also, with the high availability of adequate infrastructure, the presence of numerous global financial institutions, and the increased adoption of IoT devices and internet users, the adoption of business process management will increase in this region. Additionally, companies in the United States, where employees are more than 100 in number, are adopting cloud-based applications. Thus further bolstering the adoption of cloud-based smart process application software for agility, flexibility, and scalability.
  • Additionally, the rapid development of new and advanced technologies, such as natural language processing and machine learning algorithms, is driving innovation in the region's Smart process application market. Moreover, the substantial presence of major market vendors coupled with the ongoing technological advancements by the major companies in the smart process application landscape is analyzed to aid the market growth in the region.
  • The advent of agile processing models enables the same instance of data to support interactive analytics, batch analytics, global messaging, database, and file-based models in different types of organizations in the United States. In Nov 2022, Matter Health, a primary care provider group, partnered with an analytics development platform from Ursa Health, the healthcare data analytics innovator, to inform, refine, and expedite its value-based care delivery.

Smart Process Application (SPA) Industry Overview

The smart process application (SPA) market exhibits a high degree of fragmentation, characterized by the presence of numerous small and medium-sized enterprises engaged in intense competition alongside large corporations. Notable players in this dynamic landscape include Kofax Ltd, Salesforce, IBM Corporation, and more. Recent significant developments within the market include:

In January 2023, HDFC Bank entered into a strategic partnership with Microsoft to revolutionize its digital journey. This collaboration aims to unlock substantial business value by undergoing a comprehensive transformation of the application portfolio, enhancing enterprise security, and modernizing the data landscape through Microsoft Cloud.

In March 2022, Datalogic S.p.A announced its acquisition of Pekat S.r.o. This company specializes in the development of proprietary algorithms utilizing machine learning and deep learning to automate processes across sectors such as Manufacturing, Transportation, and Logistics. Additionally, there is considerable potential for applying these technologies in the realm of retail applications.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Threat of New Entrants
    • 4.2.2 Bargaining Power of Buyers/Consumers
    • 4.2.3 Bargaining Power of Suppliers
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Industry Value Chain Analysis
  • 4.4 Assessment of Impact of COVID-19 on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Rising Complexity Due to Increasing Amount of Data
    • 5.1.2 Rising Need for Better Management Solutions and Automation
  • 5.2 Market Restraints
    • 5.2.1 Lack of Awareness About the Benefits of Smart Process Application

6 MARKET SEGMENTATION

  • 6.1 By Type
    • 6.1.1 Software
    • 6.1.2 Services
  • 6.2 By Deployment
    • 6.2.1 On-Premise
    • 6.2.2 Cloud
  • 6.3 By Solution
    • 6.3.1 Customer Experience Management
    • 6.3.2 Enterprise Content Management
    • 6.3.3 Enterprise Mobility
    • 6.3.4 Business Intelligence and Analytics
    • 6.3.5 Business Process Management
    • 6.3.6 Other Solutions
  • 6.4 By End-User
    • 6.4.1 Entertainment and Media
    • 6.4.2 Logistics
    • 6.4.3 Healthcare
    • 6.4.4 BFSI
    • 6.4.5 Retail
    • 6.4.6 Telecommunications
    • 6.4.7 Energy and Power
    • 6.4.8 Commercial Utilities
    • 6.4.9 Education
    • 6.4.10 Manufacturing
    • 6.4.11 Other End-Users
  • 6.5 By Geography
    • 6.5.1 North America
    • 6.5.2 Europe
    • 6.5.3 Asia
    • 6.5.4 Australia and New Zealand
    • 6.5.5 Latin America
    • 6.5.6 Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Kofax Ltd
    • 7.1.2 Salesforce.com, Inc.
    • 7.1.3 IBM Corporation
    • 7.1.4 Appian Corporation
    • 7.1.5 SAP SE
    • 7.1.6 Opentext Corporation
    • 7.1.7 Kana Software, Inc.
    • 7.1.8 Pegasystems Inc.
    • 7.1.9 JDA Software
    • 7.1.10 Baan Corporation

8 INVESTMENT ANALYSIS

9 MARKET OPPORTUNITIES AND FUTURE TRENDS