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市场调查报告书
商品编码
1641928

语音辨识-市场占有率分析、产业趋势与统计、成长预测（2025-2030 年）

Voice Recognition - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

语音辨识市场规模预计在 2025 年为 183.9 亿美元，预计到 2030 年将达到 517.2 亿美元，预测期内（2025-2030 年）的复合年增长率为 22.98%。

语音辨识-市场-IMG1

由于零售、银行、连网型设备、智慧家庭、医疗保健和汽车领域的应用不断增加，对语音启动系统、语音虚拟助理系统和语音设备的需求不断增长，推动了市场的成长。

关键亮点

  • 透过在行动电话上使用语音辨识软体，医生和治疗师可以将他们的语音转换成丰富、详细的临床陈述，并储存在电子健康记录(EHR) 平台中。在预测期内，智慧家庭自动化领域越来越多地采用语音连接系统可能会推动该行业的发展。物联网设备透过提供创新的使用者介面和标准方法（例如触控显示器和按钮）来增强各种通常离线的设备。
  • 许多行业领域对语音智慧和语音辨识的使用日益广泛，正在推动全球需求。一些参与企业正在将语音识别技术和创新相结合，以便公司更容易实施透过基于人工智慧的数位工作场所增强互动中心的系统。例如，2022 年 6 月，ArkX Laboratories 宣布发布 EveryWord Voice Control，其中包含 Sensory TrulyHandsfree SDK 软体堆迭。结合可製造的 EveryWord 音讯前端 (AFE) 或语音控制单元，两家公司的创新远场语音采集和语音辨识技术进步使OEM能够为语音界面、中小型企业等创建量身定制的唤醒词. 命令集（21种方言），使生成说话者验证概念变得更加容易。
  • 预计在预测期内，包括医疗保健组织在内的终端用户垂直领域越来越多地采用人工智慧和语音援助技术，将推动市场的发展。例如，亚马逊最近宣布了一种针对医院的新颖解决方案，将语音智慧大规模整合到医疗保健环境中。该服务由 Lexus Mart Facilities 组成，可让医院和养老机构在整个设施内轻鬆安装和操作支援 Alexa 的设备，以改善医疗服务。
  • 新冠疫情对该行业产生了积极影响。由于现在大多数人都在家工作，对智慧型设备和小工具的需求激增。这为供应商提供语音和语音命令创造了潜力。此外，作为一种与人交往的非接触式方式，许多人已经采用语音技术在娱乐、通讯和医疗保健领域进行搜寻和协助。

语音辨识市场趋势

日益增长的安全性疑虑推动语音辨识市场发展

  • 网路攻击可能会窃取数百万用户的真实姓名、电子邮件地址、出生日期和电话号码。最近的雅虎资料外洩事件导緻雅虎的出售价格下降约 3.5 亿美元。根据《HIPAA杂誌》报道，最严重的资料外洩事件发生在2021财年美国医疗保健产业，影响了42,431,699笔个人记录。 AccuDoc Solutions Inc.、UnityPoint Health 和德州僱员退休系统等组织都是受到此次洩密事件严重影响的机构。
  • 根据 IBM 的研究，金融、医疗保健和服务业在全球资料外洩事件中名列前茅，每笔被盗记录的成本高达 435 万美元。个人资讯非常宝贵，这也是网路犯罪者实施犯罪的原因。在暗网上，个人资料的售价最高为信用卡号 5 美元、完整身分资讯 30 美元、医疗记录 1,000 美元。
  • 网路交易的兴起使得身分验证要求变得更加重要。更好的身份验证服务，例如语音辨识技术，可以减少安全漏洞的可能性。花旗银行正在客服中心部署语音生物识别来验证客户身分。当客户透过电话向客户服务负责人描述问题时，语音认证使用生物识别来验证客户的身份。
  • 此外，语音辅助数位付款系统的不断发展预计将推动市场成长。例如，2022 年 9 月，Tonetag 与一家领先的公共部门组织合作，向消费者提供 UPI 123Pay 解决方案。功能手机用户可以联络对应的 IVR 号码，并使用语音输入进行金融交易。据该公司介绍，VoiceSe 服务将使客户能够进行金融交易、付款公用事业收费、查询帐户余额、充值等。

亚太地区语音辨识市场预计将实现高成长

  • 中国是世界上人口最多的国家，预计语音辨识技术的采用率会很高。根据CNNIC的报告，2021年将有9.0363亿行动用户在其设备上使用付款服务，这将进一步增加对语音辨识软体的需求。
  • 中国语音产业联盟理事长、中国知名人工智慧企业科大讯飞董事长张建岗表示，随着语音需求的不断增长，智慧终端数量正在快速增加。此外，2021 年该公司语音助理管理的参与服务数量与前一年同期比较增加了 84%。
  • 此外，2022 年 7 月，Homepod Software 15.6 增加了日语、粤语和国语的语音辨识。预计此类案例将在预测期内推动市场成长。
  • 2022年2月，CICI Home Finance推出多语言IVR（互动式语音应答）系统。该 IVR 可以接受八种印度语言的服务请求。
  • 该地区零售和电子商务行业的成长正在推动语音搜寻的成长。阿里巴巴、百度、谷歌和亚马逊等公司都发现各自的语音辅助智慧型装置的销售量有所成长。例如，根据Ascential Digital Commerce的最新分析，东南亚电子商务收益预计将在2022年成长18%，达到382亿美元。

语音辨识行业概况

随着市场领导加大对产品创新和开发的投资以获得优势，语音辨识市场正在变得细分化。本地企业的数量也在增加，市场竞争愈加激烈。主要参与企业包括 Nuance Communications Inc.、Auraya Systems Pty Ltd、微软、苹果和 Alphabet Inc.

2022 年 10 月，伊利诺大学芝加哥分校 (UIUC) 宣布与苹果和其他数位集团合作进行语音无障碍计划。

2022 年 9 月，领先的劳动力管理软体解决方案供应商（包括薪资核算、社会福利、人力资源和保险）Paychex Inc. 宣布，已将Paychex Voice Assist 和Paychex Payout Suite 整合到其基于SaaS 的人力资源软体解决方案Paychex Flex 中。 Paychex Voice Assist 使薪资核算管理员能够使用支援 Google Assistant 的设备免持管理薪资核算，并透过经过验证的使用者语音简化和自动化薪资核算流程。

其他福利

  • Excel 格式的市场预测 (ME) 表
  • 3 个月的分析师支持

目录

第 1 章 简介

  • 研究假设和市场定义
  • 研究范围

第二章调查方法

第三章执行摘要

第四章 市场概况

  • 市场概况
  • 产业吸引力-波特五力分析
    • 供应商的议价能力
    • 消费者议价能力
    • 新进入者的威胁
    • 竞争对手之间的竞争
    • 替代品的威胁
  • 产业价值链分析
  • COVID-19 市场影响

第五章 市场动态

  • 市场驱动因素
    • 认证市场成长
    • 语音搜寻的兴起
    • 对连网型设备的需求
  • 市场问题
    • 高成本和准确性问题

第六章 市场细分

  • 按部署
    • 云
    • 本地
  • 按最终用户
    • 车
    • 银行
    • 通讯
    • 医疗
    • 政府
    • 消费者使用
    • 其他的
  • 按地区
    • 北美洲
    • 欧洲
    • 亚太地区
    • 其他的

第七章 竞争格局

  • 公司简介
    • Nuance Communications Inc.
    • Auraya Systems Pty Ltd
    • Microsoft Corporation
    • Apple Inc.
    • Alphabet Inc.
    • Amazon.com Inc.
    • Sensory Inc.
    • Fulcrum Biometrics LLC
    • Neurotechnology
    • Advanced Voice Recognition Systems Inc.
    • IBM Corporation
    • Baidu Inc.
    • Brainasoft

第八章投资分析

第九章：市场的未来

简介目录
Product Code: 62351

The Voice Recognition Market size is estimated at USD 18.39 billion in 2025, and is expected to reach USD 51.72 billion by 2030, at a CAGR of 22.98% during the forecast period (2025-2030).

Voice Recognition - Market - IMG1

Increasing demand for voice-activated systems, voice-enabled virtual assistant systems, and voice-enabled devices, owing to the rising applications in retail, banking, connected devices, smart homes, healthcare, and automobile sectors, is driving the market growth.

Key Highlights

  • Adopting speech recognition software in cell phones allows doctors and therapists to convert their speech into a rich, thorough clinical statement stored in the Electronic Health Record (EHR) platform. Over the forecast period, the industry is likely to be driven by the rising adoption of voice-enabled connected systems in smart home automation. IoT gadgets enhance a variety of typically offline equipment by providing creative user interfaces and standard methods, including touch displays and buttons.
  • The growing use of voice identification with speech intelligence in numerous industrial sectors drives global demand. Several players are merging innovations with speech identification techniques to make it simpler for enterprises to implement systems that augment their interaction centers with an AI-based digital workplace. For instance, in June 2022, ArkX Laboratories unveiled the release of EveryWord Voice Control, which incorporates the Sensory TrulyHandsfree SDK software stack. When combined with the manufacturing-ready EveryWord Audio Front End (AFE) or Voice Control unit, the two businesses' innovative far-field voice acquisition and speech recognition advancements facilitate OEMs to generate tailored wake-words, small to medium-sized command sets (21 dialects), and speaker confirmation concepts for voice interfaces.
  • Increasing adoption of AI and voice assistance technologies across end-user verticals, including healthcare institutions, are expected to propel the market during the forecast period. For instance, Amazon recently introduced a novel solution for hospitals that integrates speech intelligence into healthcare environments at a larger scale. The service, composed of Alexa Smart Facilities, will make it easier for hospitals and senior care institutions to install and operate Alexa-enabled equipment throughout their properties to improve healthcare services.
  • The COVID-19 pandemic positively impacted the industry. With the majority of people working from home, the need for intelligent equipment and gadgets skyrocketed. This generated a potential for suppliers of audio and voice commands. Furthermore, as a method of contactless human engagement, most people embraced speech technology for finding and aiding in the entertainment, communication, and medical fields.

Voice Recognition Market Trends

Growing Security Concerns Drive the Market for Voice Recognition

  • Cyberattacks can steal millions of users' real names, email addresses, dates of birth, and telephone numbers. The recent Yahoo breaches knocked an estimated USD 350 million off Yahoo's sale price. According to HIPAA Journal, during fiscal 2021, the US Healthcare industry saw the most significant data breach, affecting 42,431,699 individual records. AccuDoc Solutions Inc., UnityPoint Health, and the Employees Retirement System of Texas were the organizations that were significantly affected by the breach.
  • According to a study done by IBM, the cost per stolen record, USD 4.35 million, in data breaches globally in the finance, healthcare, and services industry was placed at the top position. Personal data is valuable, which prompts cybercriminals to commit crimes. Personal information is sold on the dark web for USD 5 for a credit card number, USD 30 for an entire identity, or USD 1,000 for medical records.
  • The increasing number of online transactions emphasizes authentication requirements. Better authentication services, such as voice recognition technologies, can reduce the possibility of security breaches. Citi Bank has introduced voice biometrics to verify customers' identities contacting their call centers. Voice authentication uses biometrics to verify customers' identities while explaining an issue to a customer service representative over the phone.
  • Furthermore, increasing developments in voice-assist digital payment systems are expected to drive market growth. For instance, in September 2022, Tonetag collaborated with big public sector institutions to provide its consumers with UPI 123Pay solutions. Users of feature phones may contact the appropriate IVR number and conduct financial transactions utilizing their voice as input. As per the company, its VoiceSe service enables customers to complete financial transactions, pay their utility bills, inquire about account balances, and recharge, among other things.

Asia-Pacific Region is Expected to Have High Growth in the Voice Recognition Market

  • Having the world's largest population, China is expected to have high adoption rates for voice recognition technologies. CNNIC reported that 903.63 million mobile users utilized payment services on their devices in 2021, which provides a further need to implement voice recognition software.
  • According to the head of the council of the Speech Industry Alliance of China (SIAC) and chairman of iFlytek, a renowned Chinese AI business, the number of smart gadgets is rapidly expanding due to increasing demand for speaking engagement. Furthermore, the number of engagement services managed by the company's voice assistants increased by 84% year-over-year in 2021.
  • Furthermore, in July 2022, Homepod Software 15.6 added Japanese, Cantonese, and Mandarin voice recognition. Such instances are expected to propel the growth of the market over the forecast period.
  • In February 2022, ICICI Home Finance company launched a multilingual IVR (Interactive Voice Response) system, which handles half of its customer requests without human intervention. The IVR can capture service requests in eight Indian languages.
  • The growing retail and e-commerce industry in the region has increased the number of voice-based searches. Organizations such as Alibaba, Baidu, Google, and Amazon observed increased sales of their respective voice-assisted smart devices. For instance, according to the latest Ascential Digital Commerce analysis, eCommerce revenues in Southeast Asia were expected to increase by 18% in 2022, climbing up to USD 38.2 billion.

Voice Recognition Industry Overview

The voice recognition market is becoming fragmented as market leaders invest in product innovation and development to gain an edge. The number of local players is also increasing, creating intense rivalry in the market. Key players are Nuance Communications Inc., Auraya Systems Pty Ltd, Microsoft Corporation, Apple Inc., Alphabet Inc., etc.

In October 2022, the University of Illinois at Chicago (UIUC) announced a collaboration with Apple and other digital conglomerates on the Speech Accessibility Project, which aims to enhance voice recognition technologies for individuals with speech abnormalities and impairments that current versions struggle to grasp.

In September 2022, Paychex Inc., a leading supplier of incorporated human capital management software solutions for payroll, benefits, human resources, and insurance assistance, declared a new communicative artificial intelligence (AI) function called Paychex Voice Assist for Paychex Flex, the firm's SaaS-based HR software solution. Paychex Voice Assist allows payroll administrators to manage payroll hands-free using any Google Assistant-compatible gadget, streamlining and automating the payroll procedure with the audio of a verified user's voice.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGTHS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Intensity of Competitive Rivalry
    • 4.2.5 Threat of Substitute Products
  • 4.3 Industry Value Chain Analysis
  • 4.4 Impact of COVID-19 on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Growth of the Authentication Market
    • 5.1.2 Increase in Voice-based Searches
    • 5.1.3 Demand for Connected Devices
  • 5.2 Market Challenges
    • 5.2.1 High Cost and Accuracy-related Issues

6 MARKET SEGMENTATION

  • 6.1 By Deployment
    • 6.1.1 Cloud
    • 6.1.2 On-premise
  • 6.2 By End User
    • 6.2.1 Automotive
    • 6.2.2 Banking
    • 6.2.3 Telecommunication
    • 6.2.4 Healthcare
    • 6.2.5 Government
    • 6.2.6 Consumer Applications
    • 6.2.7 Other End Users
  • 6.3 By Geography
    • 6.3.1 North America
    • 6.3.2 Europe
    • 6.3.3 Asia-Pacific
    • 6.3.4 Rest of the World

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Nuance Communications Inc.
    • 7.1.2 Auraya Systems Pty Ltd
    • 7.1.3 Microsoft Corporation
    • 7.1.4 Apple Inc.
    • 7.1.5 Alphabet Inc.
    • 7.1.6 Amazon.com Inc.
    • 7.1.7 Sensory Inc.
    • 7.1.8 Fulcrum Biometrics LLC
    • 7.1.9 Neurotechnology
    • 7.1.10 Advanced Voice Recognition Systems Inc.
    • 7.1.11 IBM Corporation
    • 7.1.12 Baidu Inc.
    • 7.1.13 Brainasoft

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET