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市场调查报告书
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1644292

变更和配置管理-市场占有率分析、行业趋势和统计、成长预测（2025-2030 年）

Change and Configuration Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 140 Pages | 商品交期: 2-3个工作天内

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简介目录

变更和配置管理市场规模预计在 2025 年为 21.1 亿美元，预计到 2030 年将达到 31.4 亿美元，预测期内（2025-2030 年）的复合年增长率为 8.26%。

变更和配置管理-市场-IMG1

变更和配置管理市场正在各种最终用户行业中迅速成长。配置管理的使用日益广泛是由一系列好处推动的，包括透过减少冗余来大幅节省成本，以及透过更快地解决问题来提高服务品质。我们为大型企业、云端服务供应商和中型市场客户提供强大的开发。

关键亮点

  • 随着组织的全球扩张，网路规模和复杂性不断增加，预计全球网路变更和配置管理市场将在预测期内快速成长。随着采用新设备和新技术来满足业务需求，网路规模呈指数级增长。企业 IT 经理必须解决对效能下降和网路停机的担忧。需要更有效的配置管理，因为许多网路中断和应用程式效能不佳都是由错误的手动配置变更引起的。
  • 将 CI 储存在 CMDB 中会建立一个统一的系统资讯储存库。这使得 IT 管理员能够更轻鬆地调整系统元件的状态，监控基础设施和个人层面的变化需求，并即时诊断系统故障以确保系统可用性。透过建立有效的基本规则来减少系统停机时间、提高对指南的遵守程度、提高基础设施的灵活性、在一定程度上实现流程自动化，从而使组织能够专注于其核心功能，这些都是使用变更和配置管理的一些主要动机。
  • 自动化的网路配置和变更控制系统有助于减少手动配置变更而导致的人为错误，从而减少网路中断和劣化。这些解决方案持续监控设备配置，并在配置变更时提供即时通知和警报，使您能够更好地管理多供应商网路环境中的设定檔。预测期内，网路变更和配置管理 (NCCM) 市场将受到传统配置管理自动化带来的成本降低的推动。网路功能虚拟化 (NFV) 和软体定义网路 (SDN) 等网路技术的采用正在推动这些解决方案的采用。
  • 此外，来自多个组织的客户要求他们存放在公司的文件符合 HIPAA 和/或 FINRA 规定。这就是为什么您的文件管理系统必须包含完全符合所有适用隐私法的功能并采取额外措施来保护您的企业及其客户的资讯。在数位时代，保护线上文件对于防止资料外洩和骇客的恶意攻击至关重要。安全性已成为许多部署 DMS 的公司关注的主要议题。除了财务影响之外，资料外洩还可能导致客户流失、品牌声誉受损、商业机密曝光、合规和法律问题。
  • 与 COVID-19 疫情相关的诸多障碍​​包括全国和地区医疗设备、个人防护工具(PPE) 和医院用品短缺。通常的策略是尽快填补客户空缺。
  • 如果快速将产品推向市场的决定是基于适当的风险/收益计算，那么即使在危机中也可以保持产品的完整性、通讯协定和客户福祉。在全国性灾难期间，将急需的物品送到客户手中可能需要走捷径，而这其中的风险相当大。类似这样的案例在疫情期间提振了市场。

变更和配置管理市场趋势

中小企业占主要市场份额

  • 根据美国小型企业管理局宣传办公室的数据，2022年美国小型企业数量将达到3,320万家，占全国企业总数的近99.9%。 2022年美国小型企业数量的成长反映稳定成长，与前一年同期比较成长2.2%，较2017-2022年成长12.2%。
  • 2022 年 3 月，印度政府为中小微型企业绩效改善与加速计画拨款 606.245 亿印度卢比（8.08 亿美元）。该计划旨在扩大市场和信贷管道，在联邦和州两级建立机构和管治，加强联邦与州的协调与合作，解决付款延迟和绿色中小微型企业问题。根据中小微型企业部的资料，截至 2022 年 11 月 25 日，Udyam 註册平台已註册 12,201,448 家中小微型企业，取代了先前透过 Udyog Aadhaar 备忘录进行註册的方式。
  • 顾客现在可以选择如何花钱。因此，消费者对符合他们现有价值观的有意义的活动越来越感兴趣。购买表示消费者认同该品牌的理念。为了吸引消费者和员工，小型企业必须透过新的和现有的接触点有效地表达其品牌价值。随着社区从疫情中復苏，人们越来越意识到本地购物和支持小型企业。此外，消费者也表现出愿意将自己的购买力扩展到高端品牌和快速消费经营模式之外，以参与有助于当地经济復苏的明智购买行为。
  • 资金筹措在小型企业的发展和创建中发挥着至关重要的作用。疫情的影响促使小型企业寻求透过创造性的解决方案来更具创新性的方式资金筹措。因此，去中心化金融（DeFi）已成为新兴经济体中小企业的工具，尤其是汇款和小额贷款。比特币和以太坊等加密货币正越来越广泛地用作付款手段。此外，加密货币所依赖的区块链技术以及支援加密货币的金融基础设施也在不断发展，以提供金融服务系统。
  • 中小微型企业领域的技术部署表明，企业会根据事实做出适当且明智的决策。在这些情况下，资料和分析很容易揭示对做出更好的商业决策至关重要的见解。因此，我们预计从 2022 年起，大多数考虑和计划的商业活动中技术的使用将会增加。科技比以往任何时候都更容易获得，趋势表明我们正在进入一个中小企业从根本上改变其经营方式的时代。

预测期内亚太地区将实现最高成长

  • 由于政府推出各种数位化倡议，预计亚太地区将在预测期内呈现最高成长。此外，该地区数位化的快速发展预计将极大地推动云端基础的ITSM 解决方案的发展。例如，「数位印度」旨在透过改善IT基础设施和增强网路连接，以电子方式向公民提供政府服务。
  • 此外，该计划还旨在将旧有系统转变为云端基础的整合模型。该云端平台预计将为公民提供电子服务。中国、印度、日本和韩国等国家投资者对 IT 服务管理的兴趣日益浓厚。中国正在经历快速发展，并在边缘运算、人工智慧和物联网等新兴IT技术领域处于全球领先地位。因此，我们预计对改进 IT 服务的需求将激增。
  • 东亚银行（中国）有限公司（东亚中国）采用BMC Software 的业务服务管理平台来提供全面的 IT 管理平台并建立资料中心，以满足其快速成长的银行业务的需求。该供应商为BEA中国提供了BSM解决方案，建立了安全、可靠、自动化的IT配置管理流程，降低了人工干预的风险，并保障了业务的稳定性。
  • 根据印度储备银行的资料，截至2020-21年，印度IT和IT支援服务出口稳定成长至1,337亿美元。印度 IT 和 IT 支援服务公司已在 80 个国家建立了 1,000 多个全球交付中心。此外，业务流程管理部门贡献了印度IT市场32%的收益。
  • 配置管理解决方案可以减少生产变化对公司业务营运的影响。配置管理还可以透过深入了解现有 IT 环境的整体拥有成本来帮助降低营运成本。由于组态管理是在软体开发和部署过程中使用的，因此它也被称为软体配置管理或整合组态管理。软体开发人员使用组态管理来追踪原始码、修订和文件。

变更和配置管理行业概览

变更和配置管理市场的主要企业是 IBM 公司、微软公司、惠普公司、亚马逊网路服务和 BMC 软体。市场由这些主要企业主导，因此比较巩固。因此，预计市场集中度将会较高。

2023 年 1 月，配置和生命週期管理 (CLM) 技术领域的市场参与企业Configit Ace 表示，它将作为云端服务提供。我们云端基础的配置和生命週期管理 (CLM) 平台与供应商无关，旨在与任何 IT 系统互动。 Configit Ace Cloud 为复杂产品、系统和服务提供全面的企业范围的配置流程，支援其设计、开发、生产、销售和支援。

2022 年 9 月，Microsoft Endpoint Configuration Manager 版本 2103-2207 收到安全性升级以修復漏洞。攻击者可以利用此漏洞来获取敏感资讯。根据网路安全和基础设施安全局 (CISA) 的说法，鼓励使用者和管理员查看 Microsoft 针对 CVE-2022-37972 的安全公告并应用任何必要的更新。

其他福利

  • Excel 格式的市场预测 (ME) 表
  • 3 个月的分析师支持

目录

第 1 章 简介

  • 研究假设和市场定义
  • 研究范围

第二章调查方法

第三章执行摘要

第四章 市场洞察

  • 市场概况
  • 产业吸引力-波特五力分析
    • 供应商的议价能力
    • 消费者议价能力
    • 新进入者的威胁
    • 竞争对手之间的竞争
    • 替代品的威胁
  • COVID-19 市场影响

第五章 市场动态

  • 市场驱动因素
    • 企业正迅速采用数位转型
    • 自动化 IT 资源管理
  • 市场限制
    • 企业应用需求多样化

第六章 市场细分

  • 按组件
    • 软体
    • 服务
  • 按组织类型
    • 小型至中型
    • 大规模
  • 最终用户
    • BFSI
    • 零售
    • 医疗
    • 通讯和 IT
    • 其他的
  • 地区
    • 北美洲
    • 欧洲
    • 亚太地区
    • 其他的

第七章 竞争格局

  • 公司简介
    • Amazon Web Services
    • Ansible（Red Hat, Inc.）
    • BMC Software Inc.
    • CA Technologies（Broadcom Inc.）
    • Chef Software, Inc.
    • Codenvy, Inc.
    • Hewlett-Packard Enterprise Company
    • IBM Corporation
    • Microsoft Corporation
    • Puppet
    • Servicenow Inc.

第八章投资分析

第九章：市场的未来

简介目录
Product Code: 70625

The Change and Configuration Management Market size is estimated at USD 2.11 billion in 2025, and is expected to reach USD 3.14 billion by 2030, at a CAGR of 8.26% during the forecast period (2025-2030).

Change and Configuration Management - Market - IMG1

The change and configuration management market is gaining pace in various end-user industries. The rising usage of configuration management can be ascribed to various benefits, including significant cost savings due to less redundant duplication and faster problem resolution, resulting in higher service quality. It offers strong development for large organizations, cloud service providers, and midmarket customers.

Key Highlights

  • The global network configuration and change management market is predicted to grow rapidly during the forecast period due to increased network size and complexity due to the organization's global expansion. Including new devices and technology to meet corporate demands has greatly increased the network's size. IT managers in firms must deal with the concerns of performance degradation and network downtime prevention. Most network outages and application performance deterioration are caused by incorrect manual configuration changes, necessitating more effective configuration management.
  • The storage of CIs in CMDB results in the construction of a unified repository for the system's information. This allows IT managers to more easily regulate the state of system components, monitor requirement changes at both the infrastructure and individual levels, and assure system availability by diagnosing system faults in real-time. Establishing effective ground rules with which they can reduce system downtimes, improve compliance with guidelines, improve the flexibility of the infrastructure, and automation of the process to a certain extent, allowing them to focus on their core business functions, are some of the major motivators for organizations to use change and configuration management.
  • Automated network configuration and change management systems help to reduce human errors caused by manual configuration changes, resulting in fewer network outages and degradation. These solutions continuously monitor device configurations and offer real-time notifications and warnings whenever a configuration change occurs, allowing for better configuration file management in a multi-vendor network environment. Over the projection period, the NCCM (network configuration and change management) market would be driven by cost savings from the automation of traditional configuration management. The introduction of networking technologies like Network Function Virtualization (NFV) and Software-defined Networking (SDN) has aided in adopting these solutions.
  • Moreover, multiple organizations' clients would require HIPAA or FINRA compliance for the documents they entrust to the company. Therefore, document management systems must incorporate features that take extra steps to fully comply with all applicable privacy laws to protect the company's and its client's information.In the digital era, protecting online documents is essential to prevent data breaches and malicious attacks from hackers. Security is becoming a significant concern for many companies that have deployed DMS. Besides the financial consequences, a data breach can cause customer loss, brand reputation damage, company secrets leaking, compliance, and legal issues.
  • Numerous obstacles related to the COVID-19 pandemic included national and local shortages of medical devices, personal protective equipment (PPE), and hospital supplies. The normal strategy was to fill client shortages as soon as possible.
  • When decisions to rush items to market are based on appropriate risk/benefit calculations, the product's integrity, protocols, and customer happiness can be maintained even during a crisis. During a national disaster, getting desperately required products out the door and into customers' hands may need shortcuts that carry more than their fair share of dangers. Such instances pushed the market during a pandemic.

Change & Configuration Management Market Trends

Small and Medium Scale Enterprise Segment Holds Significant Share of the Market

  • According to the US Small Business Administration Office of Advocacy, in 2022, the number of small enterprises in the United States reached 33.2 million, accounting for nearly all (99.9%) firms in the country. The increase in the number of small firms in the United States in 2022 reflects steady growth, with a 2.2% increase from the previous year and a 12.2% increase from 2017 to 2022.
  • In March 2022, The Indian government allotted INR 6,062.45 crore (USD 808 million) for the Raising and Accelerating MSME Performance initiative. The program aims to increase market and credit access, build institutions and governance at the federal and state levels, strengthen federal-state links and cooperation, handle late payment issues, and green MSMEs. According to Ministry of Micro, Small, and Medium Enterprises data, as of November 25, 2022, the Udyam Registration platform had registered 12,201,448 MSMEs, replacing the previous method of registering for a Udyog Aadhaar Memorandum.
  • Customers can now choose how they want to spend their money. As a result, there is a strong alignment towards meaningful events, which corresponds with their existing values. A purchase represents the consumer's alignment with the brand's ideals. To engage their consumer base and staff, SMEs must successfully express their brand values through new and existing touchpoints. There has been a conscious shift towards shopping locally and supporting small businesses throughout communities recovering from the pandemic. Furthermore, consumers have demonstrated a level of thought to expand their purchasing power beyond high-end brands and fast-consumption business models to engage in wise purchase behavior that supports reconstructing their local economies.
  • Financing plays an essential role in the advancement and creation of SMEs. Due to the pandemic's effects, SMEs seek more innovative funding via creative solutions. As a result, decentralized finance (DeFi) arises as a tool for smaller enterprises in developing economies, notably for remittances and small loans. Cryptocurrencies such as Bitcoin and Ethereum are becoming more frequently recognized as payment methods. Furthermore, the blockchain technology that underpins cryptocurrencies and its supporting financial infrastructure is evolving to provide a financial services system.
  • Technology deployment in the MSME sector has demonstrated that firms make appropriate and intelligent judgments based on facts. In their situation, data and analytics readily reveal the insights critical to making great business decisions. As a result, 2022 and beyond will see increased tech usage for the most thought-out and planned corporate activities. Technology is more accessible than ever, and trends show that SMEs are here to transform how they do business fundamentally.

Asia-Pacific to Witness the Highest Growth Over the Forecast Period

  • The Asia-Pacific region is expected to witness the highest growth during the forecast period, owing to various government digitization initiatives. Additionally, the rapid increase in digitization in this region is expected to drive cloud-based ITSM solutions significantly. For instance, Digital India aims to electronically provide government services to citizens by improving the IT infrastructure and increasing internet connectivity.
  • Moreover, the initiative aims to move legacy and on-premise systems to a cloud-based or integrated model. The cloud platform is expected to host the delivery of e-services to the citizens. Economies such as China, India, Japan, and South Korea are witnessing increasing investor interest in IT service management. China is going through rapid development and is the global leader in new, emerging IT technologies, such as edge computing, AI, and IoT. As a result, a surge in demand for improved IT services is expected.
  • The Bank of East Asia (China) Limited (BEA China) has selected BMC Software's business service management platform to provide a comprehensive IT management platform and build a data center that meets the rapidly growing banking business. The vendor is offering BEA China a BSM solution that reduces the risks of manual interference and ensures business stability by establishing a secure and reliable automated IT configuration management process.
  • According to the Reserve Bank of India data, India's IT and IT-enabled services exports have steadily risen to USD 133.7 billion as of 2020-21. The Indian IT and IT-enabled service companies have set up over 1,000 global delivery centers in 80 countries. Also, the business process management sectors account for 32% of the revenue in the Indian IT market.
  • A configuration management solution can reduce the impact of changes in production on the enterprise's business operations. Configuration management also contributes to lower operational costs by giving businesses a better grasp of the total cost of ownership of their existing IT environment. Because configuration management is utilized during the software development and deployment processes, it is also known as software or unified configuration management. Software developers use configuration management to track source code, revisions, and documentation.

Change & Configuration Management Industry Overview

The major players in the change and configuration management market are IBM Corporation, Microsoft Corporation, Hewlett-Packard Company, Amazon Web Services, and BMC Software. The market is consolidated, as it is dominated by these major players. Hence, market concentration is expected to be high.

In January 2023, Configit Ace, the market's player in Configuration Lifecycle Management (CLM) technology, is now accessible as a cloud service, according to the company. The cloud-based Configuration Lifecycle Management (CLM) platform is vendor-agnostic and designed to interface with any IT system. Configit Ace Cloud allows a comprehensive, enterprise-wide configuration process for complex products, systems, and services that support design, development, production, sales, and support.

In September 2022, Microsoft Endpoint Configuration Manager versions 2103-2207 received a security upgrade to fix a vulnerability. An attacker could take advantage of this flaw to access sensitive information. Users and administrators are encouraged to review Microsoft's Security Advisory for CVE-2022-37972 and apply the necessary updates, according to the Cybersecurity and Infrastructure Security Agency (CISA).

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Intensity of Competitive Rivalry
    • 4.2.5 Threat of Substitute Products
  • 4.3 COVID-19 Impact on the Market

5 Market Dynamics

  • 5.1 Market Drivers
    • 5.1.1 Rapid Increase in Adoption of Digital Transformation by Organizations
    • 5.1.2 Automated Management of IT Resources
  • 5.2 Market Restraints
    • 5.2.1 Diverse Requirements in an Enterprise Application

6 MARKET SEGMENTATION

  • 6.1 By Component
    • 6.1.1 Software
    • 6.1.2 Services
  • 6.2 By Organization Type
    • 6.2.1 Small and Medium Scale
    • 6.2.2 Large Scale
  • 6.3 End-user
    • 6.3.1 BFSI
    • 6.3.2 Retail
    • 6.3.3 Healthcare
    • 6.3.4 Telecom and IT
    • 6.3.5 Other End-User Industry
  • 6.4 Geography
    • 6.4.1 North America
    • 6.4.2 Europe
    • 6.4.3 Asia-Pacific
    • 6.4.4 Rest of World

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Amazon Web Services
    • 7.1.2 Ansible (Red Hat, Inc.)
    • 7.1.3 BMC Software Inc.
    • 7.1.4 CA Technologies (Broadcom Inc.)
    • 7.1.5 Chef Software, Inc.
    • 7.1.6 Codenvy, Inc.
    • 7.1.7 Hewlett-Packard Enterprise Company
    • 7.1.8 IBM Corporation
    • 7.1.9 Microsoft Corporation
    • 7.1.10 Puppet
    • 7.1.11 Servicenow Inc.

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET