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市场调查报告书
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1690817

欧洲设施管理：市场占有率分析、产业趋势与成长预测（2025-2030 年）

Europe Facility Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3个工作天内

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简介目录

欧洲设施管理市场规模预计在 2025 年为 3,501.3 亿美元，预计到 2030 年将达到 4,049.2 亿美元，在市场估计和预测期（2025-2030 年）内复合年增长率为 2.95%。

欧洲设施管理市场-IMG1

就成熟度和复杂度而言，欧洲被认为是设施管理服务最大的外包市场之一。

关键亮点

  • 虽然规模较小的本地企业专注于单一合约和单一服务解决方案，但该地区的设施管理企业却与各大洲和国家的知名供应商签订了合併合约。跨国公司和其他公司选择在多个国家设有分支机构的服务供应商，为其各个分店提供单一合约的便利。然而，区域动态日益推动着将设施管理与企业房地产结合的选择。
  • 此外，设施管理 (FM) 涵盖组织的基础设施管理、策略、建筑管理程序以及职场的整体和谐。该系统标准化了组织的服务并简化了程序，而设施管理服务则负责其余事务。
  • 在过去十年中，许多在欧洲运营的服务供应商都致力于扩大其业务，以利用对 FM 服务日益增长的需求，特别是由于当前外包非核心功能的趋势。 2023 年 10 月，OCS 收购了 Accuro，这是一家专门提供教育和医疗保健领域关键设施管理服务的英国公司。该集团表示，这笔交易将使 Accuro 得以成长和发展，与 OCS 的合併将为其员工创造新的机会，使他们能够提高能力并提供更好的服务。

欧洲设施管理市场的趋势

商业建筑领域预计将占据较大的市场占有率

  • 该投资公司主要关注欧洲住宅或商用房地产市场。商业建筑是一种相当吸引人的本地投资形式，因为它们提供了丰厚的利润机会。预计这一趋势将在预测期内推动欧洲设施管理市场的成长。投资商业房地产通常可以增加现金流潜力并提高投资回报率。
  • 欧洲设施管理市场正在见证该地区供应商和商业组织之间的大量合作。例如，2023 年 4 月，英国电信集团与世邦魏理仕延长了协议，为其在英国的 7,500 多处房产组合提供设施和计划管理服务，以支援 80,000 多名英国电信集团和 Openreach 员工。合约延期将使目前的伙伴关係延长至2026年，并实现新水准的合作和服务交付。
  • 同样，2023 年 1 月，ISS UK&I 延长并扩大了与 Virgin Media O2 的设施管理合约。这标誌着合资伙伴关係进入了一个令人兴奋的新阶段，为英国一些最大的娱乐和电讯公司提供支持，并协调设施服务的交付。该合约将使 ISS 能够为 Virgin Media O2 的英国基础设施提供全面的设施管理服务，并将所有国内技术业务和综合办公室组合结合起来，以提高业务效率和服务品质。
  • 人们对智慧建筑和其他物联网技术设施的兴趣日益浓厚，为市场供应商实施基于物联网的设施管理提供了各种机会，从而推动了欧洲智慧商业建筑的发展。 2023年5月，Planon宣布与SAP建立策略伙伴关係，为企业提供房地产和设施管理的完整解决方案。因此，优化房地产投资组合管理有利于企业组织和商用房地产公司，提高建筑的永续性。此次合作将结合 Planon 和 SAP 市场领先的 ERP 功能，实现更全面的流程和技术整合。
  • 这些将新建和现有商业建筑转变为智慧建筑的数位化趋势将有助于提高房地产价值并增强设施管理人员和业主的能力。由于对各种内部和外包设施管理客製化解决方案的需求不断增加，德国的设施管理服务产业正在成长。各大城市商业建筑和住宅数量的不断增加，导致全国对设施管理服务的需求不断增加。基础设施的快速发展和对综合设施管理服务的日益关注可能会对设施管理市场产生积极影响。
  • 儘管混合工作模式盛行，但投资者对拥有长期租户的现代化办公室仍表现出浓厚的兴趣。提高相关人员和经济从汽车行业向其他行业的多元化可能会增加该地区对设施管理服务的需求。

巨量资料帮助设施管理团队提高效率并降低成本

  • 过去几年，设施管理迅速发展，为欧洲产业带来了广泛的变化。由于资料、颠覆、不断发展的设施和新的工作场所概念等趋势的日益流行，该地区的设施管理市场正在经历模式转移。
  • 各个领域都已成功外包设施管理，包括公共部门、零售、专业服务、医疗保健、技术、物流、製造和教育。 FM 服务根据其类型、公司规模和业务部门关注不同的领域。这并不是一种放诸四海皆准的方法。有些组织可能只需要单一服务解决方案供应商，而其他大型企业可能寻求提供完整设施管理解决方案的配套服务。巨量资料等资料分析工具可以帮助几乎任何规模的组织及其参与。
  • 欧洲市场正在寻求从内部提供转向配套服务，并转向单一合约下的综合设施管理方法。这种全面的设施管理方法提供了一系列服务和长期合同，增加了附加价值，促进了更好的品质和规模经济，并增加了对需要专业知识的外包服务的需求。
  • 随着先进创新技术的开发，未来设施管理组织对大规模资料的投资可能会增加。建立完整的物联网系统、建立分析技能以及利用 AR 和 AI 可能会增强 BDA 投资。 FM 组织需要与科技公司、顾问和高等教育机构合作，以扩展企业级使用的应用程式。
  • 据Cloudscene称，2023年，德国拥有522个资料中心，是欧洲资料中心数量最多的国家之一。此外，德国的网路普及率为93.1%。这些统计数据显示资料处理能力的潜在发展，主要由巨量资料等工具推动。设施经理确保资料中心始终可存取、安全且运作最佳。巨量资料等技术的出现使得部署足够的资料中心储存成为必要。

欧洲设施管理产业概况

欧洲设施管理市场细分化，参与者规模各异。随着各组织持续进行策略性投资以抵销当前的经济放缓，市场预计将出现多起合作、合併和收购。该地区的客户正在使用 FM 服务来提高其业务营运的便利性，并透过节能设施管理服务来应对能源危机。

  • 2023 年 12 月，世邦魏理仕全球工作场所解决方案 (GWS) 与英国领先的铁路製造商阿尔斯通延长了长期设施管理伙伴关係，将阿尔斯通广泛而多样化的国内产品组合合併为一份协议。延长的伙伴关係关係将使世邦魏理仕和 GWS 为阿尔斯通在英国各地的主要生产和维护站点提供多方面的设施管理服务，包括技术服务、清洁和废弃物管理。
  • 2023 年 7 月，G4S 消防与保全团队宣布计划与 Briggs & Forrester 合作进行英国三个备受瞩目的重大房地产计划。约克的 Cocoa Works、伦敦的 Park Street 135 号和利兹的 Phoenix 将是集办公、零售和住宅于一体的综合体，并将围绕永续性和城市復兴进行建设。作为这三个计划的系统供应商，G4S 透过供应和安装消防和生命安全设备来支援这些目标。

其他福利

  • Excel 格式的市场预测 (ME) 表
  • 3个月的分析师支持

目录

第一章 引言

  • 研究假设和市场定义
  • 研究范围

第二章调查方法

第三章执行摘要

第四章 市场洞察

  • 市场概览
  • 产业吸引力-波特五力分析
    • 供应商的议价能力
    • 消费者议价能力
    • 新进入者的威胁
    • 替代品的威胁
    • 竞争对手之间的竞争强度
  • 欧洲硬设施管理 (MEP) 和软设施管理 (服务) 的主要市场趋势
  • 新冠疫情及其他宏观经济因素对市场的影响

第五章市场动态

  • 市场驱动因素
    • FM 商品化程度不断提高
    • 优化工作场所并重新专注于生产力
  • 市场问题
    • 利润率下降，宏观环境持续变化

第六章市场区隔

  • 按设施管理类型
    • 内部设施管理
    • 外包设施管理
      • 单调频
      • 捆绑调频
      • 整合调频
  • 按最终用户
    • 商业大厦
    • 零售
    • 政府和公共机构
    • 製造业和工业
    • 其他的
  • 国家
    • 英国
    • 德国
    • 法国
    • 义大利
    • 西班牙

第七章竞争格局

  • 公司简介
    • CBRE Group
    • Mitie Group PLC
    • Emcor Facilities Services WLL
    • Atlas FM Ltd
    • G4S Facilities Management UK Limited
    • ISS Global
    • JLL Limited
    • Engie FM Limited Cofely AG
    • Andron Facilities Management
    • Kier Group PLC
    • Vinci Facilities Limited
    • Compass Group
    • Sodexo Facilities Management Services
    • Aramark Corporation
    • OKIN Facility（OKIN Group）
    • Atalian Servesr（Atalian Global Services）
    • Apleona GmbH

第八章投资分析

第九章：市场的未来

简介目录
Product Code: 71847

The Europe Facility Management Market size is estimated at USD 350.13 billion in 2025, and is expected to reach USD 404.92 billion by 2030, at a CAGR of 2.95% during the forecast period (2025-2030).

Europe Facility Management - Market - IMG1

Europe is considered one of the biggest outsourced markets for facility management services in terms of maturity and sophistication.

Key Highlights

  • The small local companies focus on single contracts and single-service solutions, whereas the region's facility management businesses operate with integrated contracts from prominent vendors across continents and countries. These include multinational companies choosing service providers with a presence in multiple countries due to the convenience offered under a single contract for various branches. However, due to the regional dynamics, more options are cropping up to combine facility management and corporate real estate.
  • Additionally, facility management (FM) covers infrastructure management for an organization, strategies, procedures for managing buildings, and general harmonization of the workplace. This system standardizes services and streamlines procedures for an organization, with the facility management service taking care of the rest.
  • Over the past decade, many service providers that have operations in Europe have been concentrating on growing their presence to leverage the growing demand for FM services, particularly due the current trend of outsourcing non-core functions. In October 2023, OCS acquired Accuro, a UK company specializing in critical facility management services in education and healthcare. The group stated that the agreement allows Accuro to grow and develop, creating new opportunities for its staff when integrated with OCS, enabling them to improve their capabilities and provide better services.

Europe Facility Management Market Trends

The Commercial Buildings Segment is Expected to Hold a Significant Market Share

  • Investment firms mainly focus on the residential or commercial property markets in Europe. Commercial buildings are an appealing form of regional investment as they offer lucrative opportunities. This trend will likely aid the growth of the facility management market in Europe during the forecast period. Commercial investments lead to higher cash flow potential and often provide better ROI.
  • The facility management market in Europe is observing many partnerships between vendors and commercial entities in the region. For instance, in April 2023, BT Group extended its agreement with CBRE to provide facilities and project management services to its UK portfolio of more than 7,500 properties to support over 80,000 BT Group and Openreach colleagues. The contract extension will extend the current partnership until 2026 to achieve a new and improved level of cooperation and service delivery.
  • Similarly, in January 2023, ISS UK&I extended and expanded its facilities management contract with Virgin Media O2. It took the partnership through a new and exciting phase after the joint venture, supporting one of the United Kingdom's largest entertainment and telecoms firms to align the facilities service delivery. The contract allows ISS to provide total facilities management services in Virgin Media O2's UK infrastructure, with all national technical operations and a combined office portfolio being aligned to achieve operating efficiencies and enhanced service quality.
  • The rising interest in establishing smart buildings and other IoT technologies provides various opportunities for market vendors to introduce IoT-based facility management and boost the growth of smart commercial buildings in Europe. In May 2023, Planon announced its strategic partnership with SAP to provide companies with a complete solution in real estate and facility management. As a result, optimized management of their real estate portfolios will benefit corporate organizations and commercial property firms and improve the sustainability of construction. This collaboration combines Planon with SAP's market-leading ERP capabilities to create a more comprehensive integration of processes and technologies.
  • Such digitalization trends of transforming new and old commercial buildings into smart buildings help boost property values and support facility managers and property owners. Germany's facility management service industry is growing due to the rising demand for customized solutions for different in-house and outsourced facility management. The growing number of commercial and residential buildings in major cities leads to the demand for facility management services nationwide. Rapid infrastructure development and the growing focus on integrated facility management services may influence the facility management market positively.
  • Investors are highly interested in modern offices with long-term tenants despite the trend of hybrid working. The growing business acumen among industry players and economic diversification from automobile industries to other avenues will likely increase the demand for facility management services in the region.

Big Data is Helping Facility Management Teams Aim for Efficiency and Cost Savings

  • Over the past several years, facility management has evolved rapidly, leading to widespread changes in the European industry. The region's facility management market is undergoing a paradigm shift due to the growing popularity of trends related to data, disruption, evolving amenities, and new workplace concepts.
  • Various sectors, including the public sector, retail, professional services, healthcare, technology, logistics, manufacturing, and education, have successfully used the outsourced FM. FM services focus on varied areas, depending on their type, the size of the company, and the sector in which it operates. It is not a one-size-fits-all approach. While some organizations only require a single service solution provider, other big organizations look for bundled services offering complete facility management solutions. These services also differ based on the type and amount of data generated by client organizations, with data analytics tools like Big Data helping almost all sizes of organizations and their contracts.
  • The European market aims to shift from in-house delivery of services to bundled services and further toward the integrated facilities management approach with single contracts. This integrated FM approach offers a range of services and longer-term contracts, adding value, driving better quality and economies of scale, and boosting the demand for outsourced services that require specialist expertise.
  • Future significant data investments by FM organizations will likely increase as they develop advanced and innovative technologies. The companies may enhance BDA investments by creating complete IoT systems, establishing analytical skills, and utilizing AR and AI. FM organizations need to partner with technology companies, consultants, and institutions offering higher education to scale up the applications for enterprise-level usage.
  • As per Cloudscene, in 2023, Germany had 522 data centers, which accounted for one of the highest numbers of data centers in Europe. Germany's internet literacy rate also accounted for 93.1%. Such statistics indicate the potential development of data processing capabilities, mainly driven by tools like Big Data. Facility managers ensure a data center is always accessible and secure and operates optimally. The emergence of technologies like Big Data necessitates the deployment of ample data center storage.

Europe Facility Management Industry Overview

The facility management market in Europe is fragmented, with diverse firms of different sizes. This market is expected to witness several partnerships, mergers, and acquisitions as organizations continue to invest strategically in offsetting the present slowdowns being experienced. The clients in this region are employing FM services to increase the ease of their business operations and tackle the energy crisis through energy-efficient facility management services.

  • December 2023: CBRE Global Workplace Solutions (GWS) and the United Kingdom's leading rail manufacturer, Alstom, extended their long-term facility management partnership, consolidating Alstom's extensive and varied national portfolio under one contract. Under the extended partnership, CBRE and GWS will provide a multi-faceted facilities management service for Alstom's critical production and maintenance hubs across the United Kingdom, including technical services, cleaning, and waste management.
  • July 2023: The G4S Fire and Security team announced their plan of working with Briggs & Forrester on three large, high-profile real estate projects in the United Kingdom. The Cocoa Works in York, 135 Park Street in London, and Phoenix in Leeds will provide a mix of office, retail, and residential space, which will be built based on sustainability and urban regeneration. G4S is the systems provider for the three projects to support these objectives by providing and installing fire and life safety equipment.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitutes
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Key Market Trends in Hard (MEP) and Soft (Service) FM in Europe
  • 4.4 Impact of the COVID-19 Pandemic and Other Macroeconomic Factors on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Growing Trend Toward Commoditization of FM
    • 5.1.2 Renewed Emphasis on Workplace Optimization and Productivity
  • 5.2 Market Challenges
    • 5.2.1 Diminishing Profit Margins and Ongoing Changes in Macro-environment

6 MARKET SEGMENTATION

  • 6.1 By Type of Facility Management Type
    • 6.1.1 Inhouse Facility Management
    • 6.1.2 Outsourced Facility Management
      • 6.1.2.1 Single FM
      • 6.1.2.2 Bundled FM
      • 6.1.2.3 Integrated FM
  • 6.2 By End User
    • 6.2.1 Commercial Buildings
    • 6.2.2 Retail
    • 6.2.3 Government and Public Entities
    • 6.2.4 Manufacturing and Industrial
    • 6.2.5 Other End Users
  • 6.3 Country
    • 6.3.1 United Kingdom
    • 6.3.2 Germany
    • 6.3.3 France
    • 6.3.4 Italy
    • 6.3.5 Spain

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 CBRE Group
    • 7.1.2 Mitie Group PLC
    • 7.1.3 Emcor Facilities Services WLL
    • 7.1.4 Atlas FM Ltd
    • 7.1.5 G4S Facilities Management UK Limited
    • 7.1.6 ISS Global
    • 7.1.7 JLL Limited
    • 7.1.8 Engie FM Limited Cofely AG)
    • 7.1.9 Andron Facilities Management
    • 7.1.10 Kier Group PLC
    • 7.1.11 Vinci Facilities Limited
    • 7.1.12 Compass Group
    • 7.1.13 Sodexo Facilities Management Services
    • 7.1.14 Aramark Corporation
    • 7.1.15 OKIN Facility (OKIN Group)
    • 7.1.16 Atalian Servesr ( Atalian Global Services)
    • 7.1.17 Apleona GmbH

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET